formal and informal email writing - request emails

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Formal and Informal Emails: Request Emails Presented by www.mybusinessenglish.com Tools for Successful Business Communication in English Presented by www.mybusinessenglish.com Friday, 21 June 13

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Page 1: Formal and Informal Email Writing - Request Emails

Formal and Informal Emails:Request Emails

Presented by www.mybusinessenglish.com

Tools for Successful Business Communication in English

Presented by www.mybusinessenglish.com

Friday, 21 June 13

Page 2: Formal and Informal Email Writing - Request Emails

Requesting Information

1formal informal

First email on this topic.

Friday, 21 June 13

Page 3: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley

Friday, 21 June 13

Page 4: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley

subject linewho you are

+purpose

Friday, 21 June 13

Page 5: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley

subject linewho you are

+purpose

subject linetopic

Friday, 21 June 13

Page 6: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley

Friday, 21 June 13

Page 7: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley

greetingDear + name + comma

Friday, 21 June 13

Page 8: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley

greetingDear + name + comma

greetingHi + (nick)name (open

punctuation - no comma)

Friday, 21 June 13

Page 9: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley

Friday, 21 June 13

Page 10: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley

Introduce yourself and

your company then state purpose.

Friday, 21 June 13

Page 11: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley

Introduce yourself and

your company then state purpose.

small talk

Friday, 21 June 13

Page 12: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley

Introduce yourself and

your company then state purpose.

small talk

contractionsHow’re (How are)

Friday, 21 June 13

Page 13: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley

Introduce yourself and

your company then state purpose.

small talk

contractionsHow’re (How are)

no contractionsI am (not I’m)

Friday, 21 June 13

Page 14: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley

Friday, 21 June 13

Page 15: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley

Polite and formal request:

I would be grateful if you could + V

Friday, 21 June 13

Page 16: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley

Polite and formal request:

I would be grateful if you could + V

Polite and ‘spoken’ request:I was wondering if you could + V

Friday, 21 June 13

Page 17: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley

Polite and formal request:

I would be grateful if you could + V

Polite and ‘spoken’ request:I was wondering if you could + V

Abbreviation - info (information)

Friday, 21 June 13

Page 18: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley

Polite and formal request:

I would be grateful if you could + V

Polite and ‘spoken’ request:I was wondering if you could + V

Phrasal verbshelp me out

Abbreviation - info (information)

Friday, 21 June 13

Page 19: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley

Polite and formal request:

I would be grateful if you could + V

Polite and ‘spoken’ request:I was wondering if you could + V

Phrasal verbshelp me out

Less likely to use abbreviations and

phrasal verbs

Abbreviation - info (information)

Friday, 21 June 13

Page 20: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley

Friday, 21 June 13

Page 21: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley

More background before a second polite and indirect

request:Would it be possible to + V

Friday, 21 June 13

Page 22: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley

More background before a second polite and indirect

request:Would it be possible to + V

Direct questions

Friday, 21 June 13

Page 23: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley

More background before a second polite and indirect

request:Would it be possible to + V

Direct questions

“Neutral’ requestCould you please + V...

Friday, 21 June 13

Page 24: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley

Friday, 21 June 13

Page 25: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley Change of topic with acronym BTW for the

phrase By the way,...

Friday, 21 June 13

Page 26: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley Change of topic with acronym BTW for the

phrase By the way,...

closing small talk:future

Friday, 21 June 13

Page 27: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley Change of topic with acronym BTW for the

phrase By the way,...

closing small talk:future

flexible punctuation:

dash often replaces the comma

Friday, 21 June 13

Page 28: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley Change of topic with acronym BTW for the

phrase By the way,...

closing small talk:future

flexible punctuation:

dash often replaces the comma

traditional punctuation styles

Friday, 21 June 13

Page 29: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley Change of topic with acronym BTW for the

phrase By the way,...

closing small talk:future

flexible punctuation:

dash often replaces the comma

traditional punctuation styles

Standard business acronyms for names

used, but acronyms for phrases (such as BTW by

the way) are less common.

Standard business acronyms for names

used, but acronyms for phrases (such as BTW

for By the way,...) are less common.

Friday, 21 June 13

Page 30: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley

Friday, 21 June 13

Page 31: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley

standard ‘thank you’ phrase

Friday, 21 June 13

Page 32: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley

standard ‘thank you’ phrase

polite sign-off with comma

Friday, 21 June 13

Page 33: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley

standard ‘thank you’ phrase

combination thanks and sign-offopen punctuation

(no comma)

polite sign-off with comma

combination thanks and sign-offopen punctuation

(no comma)

Friday, 21 June 13

Page 34: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley

Friday, 21 June 13

Page 35: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley

full namesfull names

Friday, 21 June 13

Page 36: Formal and Informal Email Writing - Request Emails

Subject: Top Gold Breweries enquiry

Dear David,

I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.

I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.

We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?

Thank you in advance.

Best regards,

Michelle Kennedy

Subject: management training session

Hi Dave

How’re things?

I was wondering if you could help me out with some info on the management training session.

• When and where is it on?

• When do we have to confirm if we are attending?

Could you also please send me the session plan?

BTW - have a great vacation next week!

Thanks and regards

Shelley

full names

nicknamemore familiar name

‘nickname’more familiar namefull names

Friday, 21 June 13

Page 37: Formal and Informal Email Writing - Request Emails

Formal Informal

Friday, 21 June 13

Page 38: Formal and Informal Email Writing - Request Emails

Formal InformalSubject line Subject line

Friday, 21 June 13

Page 39: Formal and Informal Email Writing - Request Emails

Formal InformalSubject line

Dear first name,

Subject line

Hi first (nick)name

Friday, 21 June 13

Page 40: Formal and Informal Email Writing - Request Emails

Formal Informal

Introduction

Subject line

Dear first name,

Small talk

Subject line

Hi first (nick)name

Friday, 21 June 13

Page 41: Formal and Informal Email Writing - Request Emails

Formal Informal

Introduction

PurposeI am writing to + V

Subject line

Dear first name,

Small talk

PurposeI was wondering if...

Subject line

Hi first (nick)name

Friday, 21 June 13

Page 42: Formal and Informal Email Writing - Request Emails

Formal Informal

Introduction

PurposeI am writing to + V

Subject line

Dear first name,

I would be grateful if you could + V

Small talk

PurposeI was wondering if...

Subject line

Hi first (nick)name

Direct questions

Friday, 21 June 13

Page 43: Formal and Informal Email Writing - Request Emails

Formal Informal

Introduction

PurposeI am writing to + V

Subject line

Dear first name,

I would be grateful if you could + V

Would it be possible to + V

Small talk

PurposeI was wondering if...

Subject line

Hi first (nick)name

Direct questions

Could you please + V

Friday, 21 June 13

Page 44: Formal and Informal Email Writing - Request Emails

Formal Informal

Introduction

PurposeI am writing to + V

Subject line

Dear first name,

I would be grateful if you could + V

Would it be possible to + V

Thank you in advance.

Small talk

PurposeI was wondering if...

Subject line

Hi first (nick)name

Direct questions

Closing small talkand phrase acronyms

Could you please + V

Friday, 21 June 13

Page 45: Formal and Informal Email Writing - Request Emails

Formal Informal

Introduction

PurposeI am writing to + V

Subject line

Dear first name,

I would be grateful if you could + V

Would it be possible to + V

Thank you in advance.

Best/kind regards

Small talk

PurposeI was wondering if...

Subject line

Hi first (nick)name

Direct questions

Closing small talkand phrase acronyms

Thanks and regards

Could you please + V

Friday, 21 June 13

Page 46: Formal and Informal Email Writing - Request Emails

Formal Informal

Introduction

PurposeI am writing to + V

Subject line

Dear first name,

I would be grateful if you could + V

Would it be possible to + V

Thank you in advance.

Best/kind regards

Small talk

PurposeI was wondering if...

Subject line

Hi first (nick)name

Direct questions

Closing small talkand phrase acronyms

Thanks and regards

Could you please + V

Full nameFirst (nick)name

Friday, 21 June 13

Page 47: Formal and Informal Email Writing - Request Emails

Formal Informalmore ‘spoken’ stylemore ‘written’ style

Friday, 21 June 13

Page 48: Formal and Informal Email Writing - Request Emails

Formal Informalmore ‘spoken’ stylemore ‘written’ style

more introduction and background

more small talk

Friday, 21 June 13

Page 49: Formal and Informal Email Writing - Request Emails

Formal Informalmore ‘spoken’ stylemore ‘written’ style

longer words shorter words

more introduction and background

more small talk

Friday, 21 June 13

Page 50: Formal and Informal Email Writing - Request Emails

Formal Informalmore ‘spoken’ stylemore ‘written’ style

longer words shorter wordslonger requests shorter requests

more introduction and background

more small talk

Friday, 21 June 13

Page 51: Formal and Informal Email Writing - Request Emails

Formal Informal

phrasal verbsno phrasal verbs

more ‘spoken’ stylemore ‘written’ style

longer words shorter wordslonger requests shorter requests

more introduction and background

more small talk

Friday, 21 June 13

Page 52: Formal and Informal Email Writing - Request Emails

Formal Informal

phrasal verbsno phrasal verbs

more ‘spoken’ stylemore ‘written’ style

longer words shorter wordslonger requests shorter requests

direct questionsindirect questions

more introduction and background

more small talk

Friday, 21 June 13

Page 53: Formal and Informal Email Writing - Request Emails

Formal Informal

phrasal verbsno phrasal verbs

more ‘spoken’ stylemore ‘written’ style

open and flexible punctuation

closed and traditionalpunctuation

longer words shorter wordslonger requests shorter requests

direct questionsindirect questions

more introduction and background

more small talk

Friday, 21 June 13

Page 54: Formal and Informal Email Writing - Request Emails

Formal Informal

phrasal verbsno phrasal verbs

more ‘spoken’ stylemore ‘written’ style

contractionsno contractions

open and flexible punctuation

closed and traditionalpunctuation

longer words shorter wordslonger requests shorter requests

direct questionsindirect questions

more introduction and background

more small talk

Friday, 21 June 13

Page 55: Formal and Informal Email Writing - Request Emails

Formal Informal

phrasal verbsno phrasal verbs

more ‘spoken’ stylemore ‘written’ style

contractionsno contractions

more acronyms and abbreviations

less acronyms and abbreviations

open and flexible punctuation

closed and traditionalpunctuation

longer words shorter wordslonger requests shorter requests

direct questionsindirect questions

more introduction and background

more small talk

Friday, 21 June 13

Page 56: Formal and Informal Email Writing - Request Emails

www.mybusinessenglish.comwww.mybusinessenglish.com

Friday, 21 June 13