Writing IWriting I2NI

Formal e-mailsHow do we write a formal e-mail?

Greeting 1st paragraph. Reason for writing the letter:

complaining, giving your opinion, applying for a job / course, …

2nd par. Give and ask for information. 3rd par. Give and ask for further information. Closing expressions Final line Name

Formal e-mailsComplete the following useful expressions.

Greeting and 1st paragraph D_ _ _ Sir / M_ _ _ _ _ D_ _ _ M_ Smith _ I am writing _ _ reply _ _ an advertisement _ _

_ summer positions, w_ _ _ _ appeared _ _ The Times _ _ 21st February. / _ _ your website.

I am writing to complain a_ _ _ _ … / I am not a_ a_ _ happy w_ _ _ …

Formal e-mailsComplete the following useful expressions.

Greeting and 1st paragraph Dear Sir / Madam, Dear Mr/s Smith, I am writing in reply to an advertisement for

summer positions, which appeared in The Times on 21st February. / on your website.

I am writing to complain about … / I am not at all happy with …

Formal e-mailsComplete the following useful expressions.

2nd and 3rd paragraphs I am an e_ _ _ _ _ _ _ _ _ _ and q_ _ _ _ _ _ _ _

guide and … I am curr_ _ _ _ _ doing /studying/ working … Your ad_ _ _ _ _ _ _ _ _ _ _ states that … I w_ _ _ _ be gr_ _ _ _ _ _ if you could … / I

w_ _ _ _ r if you could … Let me k_ _ _ if you … / Please do not

he _ _ _ _ _ _ to … / I en_ _ _ _ _ ….

Formal e-mailsComplete the following useful expressions.

2nd and 3rd paragraphs I am an experienced and qualified guide and … I am currently doing /studying/ working … Your advertisement states that … I would be grateful if you could … / I

wonder if you could … Let me know if you … / Please do not

hesitate to … / I enclose ….

Formal e-mailsComplete the following useful expressions.

Closing I look f_ _ _ _ _ _ to h_ _ _ _ _ _ f_ _ _ you

soon.

Final line Yours _ _ _ _ _ _ _ _ _,

(when you use Dear Sir / Madam,) Yours _ _ _ _ _ _ _ _ _,

(when you use Dear Mr/Ms Smith,)

Formal e-mailsComplete the following useful expressions.

Closing I look forward to hearing from you soon.

Final line Yours …faithfully,

(when you use Dear Sir / Madam,) Yours …sincerely,

(when you use Dear Mr/Ms Smith,)

Match formal words on the left to their informal counterparts on the right.

inform approximately ensure concerning enquire require request reply purchase

about need buy about tell ask about answer ask for make sure