CherylMcKinnonPrincipal

Analyst

Serving

Enterprise

Architecture

Professionals

ReadCheryl'sblogposts

Cheryl

McKinnon

is

a

principal

analyst

serving

enterprise

architecture

professionals;

she

helps

them

support

their

firm's

need

for

content

and

collaboration

technology

capabilities

in

©2017 Forrester Research, Inc. and/or its subsidiaries. All rights reserved.©2017 Forrester Research, Inc. and/or its subsidiaries. All rights reserved.

the

age

of

the

customer.

Cheryl

delivers

research

and

advisory

services

in

areas

including

enterprise

content

management

(ECM),

content

archiving,

enterprise

file

sync

and

share,

document-

centric

collaboration,

life-

cycle

management,

information

governance,

and

file

analytics.

PreviousWorkExperience

Before

joining

Forrester,

Cheryl

ran

©2017 Forrester Research, Inc. and/or its subsidiaries. All rights reserved.©2017 Forrester Research, Inc. and/or its subsidiaries. All rights reserved.

an

independent

consulting

firm,

serving

both

private-

and

public-

sector

clients.

Cheryl

has

served

as

vice

president

of

marketing

for

industry

association

AIIM,

was

chief

marketing

officer

of

Nuxeo,

and

held

senior

management

roles

with

OpenText

and

Hummingbird.

Cheryl

frequently

presents

at

events

such

©2017 Forrester Research, Inc. and/or its subsidiaries. All rights reserved.©2017 Forrester Research, Inc. and/or its subsidiaries. All rights reserved.

as

conferences,

seminars,

and

webinars.

She

is

a

longtime

member

of

AIIM

and

ARMA,

and

has

served

on

their

association

conference

and

standards

committees.

Cheryl

has

been

a

guest

contributor

to

a

variety

of

industry

publications

and

has

been

quoted

in

TechCrunch,

TechTarget,

Bloomberg,

Reuters,

©2017 Forrester Research, Inc. and/or its subsidiaries. All rights reserved.©2017 Forrester Research, Inc. and/or its subsidiaries. All rights reserved.

KMWorld,

and

CMSWire,

among

others.

Education

Cheryl

has

a

bachelor's

degree

from

the

University

of

Winnipeg,

an

MA

in

history

from

Carleton

University,

and

has

completed

coursework

toward

a

Ph.D.

in

history

at

the

University

of

Ottawa,

though

she

remains

(regrettably)

"ABD."

©2017 Forrester Research, Inc. and/or its subsidiaries. All rights reserved.©2017 Forrester Research, Inc. and/or its subsidiaries. All rights reserved.

Cheryl McKinnon's Research

REPORT: The Forrester Wave™: File Analytics Providers, Q2 2018

The 11 Providers That Matter Most And How They Stack Up

June 13, 2018Cheryl McKinnon

In our 31-criteria evaluation of file analytics providers, we identified the 11 most significant ones — Active

Navigation, Adlib, Concept Searching, Egnyte, IBM, Micro Focus, Nuix, OpenText, TITUS, Varonis, and

Veritas Technologies — and researched, analyzed, and scored them. This report shows how each provider

measures up and helps enterprise architecture (EA) professionals make the right choice.

REPORT: Now Tech: EU- And UK-Based Enterprise Content Management, Q2 2018

Forrester's Overview Of 20 EU- And UK-Based Enterprise Content Management Providers

June 1, 2018Cheryl McKinnon

You can use enterprise content management (ECM) to advance employees' engagement and knowledge sharing,

improve customers' digital experience, and meet compliance obligations. But to access these benefits, you'll first

have to select from a diverse set of vendors — vendors that vary by size, functionality, geography, and vertical

market focus. Enterprise architect (EA) professionals should use Forrester's Now Tech report to understand the

value they can expect from an ECM provider and select vendors based on size and functionality.

REPORT: Analytics, Cloud, And Intelligent Content Services: Stay Ahead Of The Curve

Benchmarks: The Enterprise Content Management Playbook

April 16, 2018Cheryl McKinnon

Benchmarks provide enterprise architects and their content management program peers with data to inform their

road maps. Content is essential to successful digital business. Use this report to gauge how others invest in

enterprise content management (ECM) for better employee engagement, automation, and customer

experience.This is an update of a previously published report; Forrester reviews and revises it periodically for

continued relevance and accuracy.

REPORT: Intelligent Content Services Will Energize Your Content Management Road Map:ECM In 2022

Vision: The Enterprise Content Management Playbook

March 19, 2018Cheryl McKinnon

Enterprise content management (ECM) continues to transition. Veteran vendors are on the defensive —

consolidating, merging, and divesting. New competitors are winning deals with cloud-native content platforms

or modern architectures that support the delivery of flexible, granular, purposeful applications. Enterprise

architecture (EA) professionals must look at cloud, artificial intelligence, and cross-repository content services

as they envision their future content apps. This is an update of a previously published report; Forrester reviews

©2017 Forrester Research, Inc. and/or its subsidiaries. All rights reserved.©2017 Forrester Research, Inc. and/or its subsidiaries. All rights reserved.

and revises it periodically for continued relevance and accuracy.

REPORT: The ECM Playbook Is Your Guide To A Rejuvenated Program Strategy

Executive Overview: The Enterprise Content Management Playbook

March 9, 2018Cheryl McKinnon

Enterprise content management (ECM) continues to evolve, driven by new use cases and platforms. Rapid

change in the technology and competitive landscape complicates businesses' objectives to grow revenue and

serve their customers. This playbook outlines Forrester's outlook on ECM and provides tangible advice for

enterprise architecture (EA) pros on keeping programs relevant. This is an update of a previously published

report; Forrester reviews and revises it periodically for continued relevance and accuracy.

© Forrester Research, Inc. and/or its subsidiaries. All rights reserved.

©2017 Forrester Research, Inc. and/or its subsidiaries. All rights reserved.©2017 Forrester Research, Inc. and/or its subsidiaries. All rights reserved.