PowerPoint Presentation

Forward: Analytics Red QueenMovingEden Dahlstrom, Director of ResearchMaturingtheNovember 5, 2015Practices

The field of higher education information technology is experiencing a sea of change that has, arguably, been building since the advent of the personal computer in the early 1980s. We are living in an era where affordable, easy-to-use, and readily accessible technologies are reshaping the way students engage in learning, the manner in which faculty engage in teaching and research, and, consequently, how higher education delivers their products and services. Hot button topics like massive open online courses (MOOCs), the consumerization of technology, big data and analytics, and the next generation of learning environments are part of the higher education lexicon and Central IT has a major stakeholder role in each. Hear about ECARs take on the importance, implications, and opportunities for technology adoption and innovation, what the academic community (faculty and students) have to say about technology, and the strategic technologies IT leaders are considering, planning, and implementing.

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A slow sort of country! said the Queen. Now, HERE, you see, it takes all the running YOU can do, to keep in the same place. If you want to get somewhere else, you must run at least twice as fast as that! --Lewis Carroll,Through the Looking-Glass2

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@DataDeeva

www.classhack.com

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199820112006

20395defining analytics.6Analytics is not

just theoretical insights

7Analytics is not

just dashboards

8Analytics is not

just reports

9Analytics for higher ed:The use of data, statistical analytics, and predictive models to act on complex issues intended to improve services, business practices, or student outcomes.Not just theoretical insights!!Not justreporting!!Not just a dashboard!!Actionable intelligence!!Analytics isnt ONE thing. It is an umbrella term used to describe the many things that we do to enhance or inform decision-making with data. Analytics is a process10Drivers for analytics all industriesData availabilityEasy access to sophisticated and cost-effective tech to store and analyze dataNew and improved predictive analytics technologies and appsNeed for replacing/supporting human decision making w/automated algorithms

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12landscape.priorities.investments.motivations.13

Analytics priority 14LEARNINGANALYTICSINSTITUTIONALANALYTICSWhich is a higher priority?15

Analytics priority 16Analytics investments

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Motivation to invest 18

Commitment precedes investment 19talent.leadership.expertise.20

YESNODoes your institution have a dedicated analytics leader?21

Contextualizing roles22

Responsibilities for analytics services23

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%in-place > %needed#HelpWanted(according to IT peeps)26talk data to me.collection.use.challenges.27

Data collection and use

!28

Modes of data use by functional area!29

Top items for current or planned use of data for analytics30

Concerns about analyticsAffordabilityDataCultureVendor31

YESNODoes your institution have a formalized data governance plan/process?32

Data governance framework33

The R.A.C.I matrix for data govhttps://net.educause.edu/ir/library/pdf/ERM1362.pdf 34ethics.unintended consequences.privacy.35

Student interest in analytics-powered personalized matriculation facilitators36

Helpful big motherCreepy big brotherStudents think some of these are really good ideas37There is no equity in natureSometimes failure is an important step to successWhere does our responsibility end, and student responsibility begin?38analytics maturity.the index.your index.39

tinyurl.com/lywa543

http://www.educause.edu/ecar/research-publications/ecar-analytics-maturity-index-higher-education

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tinyurl.com/lywa543

http://www.educause.edu/ecar/research-publications/ecar-analytics-maturity-index-higher-education

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201243

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http://www.educause.edu/research-and-publications/research/benchmarking-reports-new-service-beta http://www.educause.edu/research-and-publications/research/benchmarking-reports-new-service-beta 45AreaMaturity IndexDeployment IndexAnalyticsCulture of innovationNot applicableE-learningInformation securityIT governanceNot applicableResearch computingRisk managementNot applicableStudent success technologiesA 2016 collaboration between ECAR and CDS46

1) Build reports with customized peer groups on demand47

2) Benchmark maturity and technology deployment

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3) Receive recommendations for improvement

49concluding musings.IRs top 10.

50IR will thrive in an analytics-valued world becauseYou have been doing analytics or analytics-like activities for years it just wasnt called that#1051IR will thrive in an analytics-valued world becausePromises of business optimization are driving investment in analytics infrastructure (people, tech, tools)#952IR will thrive in an analytics-valued world becauseAs a primary consumer of data, you know the data (both potential and faults)#853IR will thrive in an analytics-valued world becauseYou know how to ask answerable, data-driven questions#754IR will thrive in an analytics-valued world becauseThe culture of inquiry is finally becoming part of the institution -- you have been trying to get people to use data to inform decisions for years#655IR will thrive in an analytics-valued world becauseYou have many of the mad stats skills needed in an analytics-valued world#556IR will thrive in an analytics-valued world becauseYou understand the importance of, and are getting better and better at, telling a story with data#457IR will thrive in an analytics-valued world becauseThe tech tools needed for dashboarding and DIY interfaces are more affordable and powerful than ever before#358IR will thrive in an analytics-valued world becauseMore usable data will lead to automation of recursive processes and lessen the burden on compliance and accountability reporting

#259IR will thrive in an analytics-valued world becauseYou know that data cant supplant common sense analytics should support the conversation not replace the conversation

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Thank you!61