four generations in the workplace

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WE’VE GOT A TALENT FOR BUSINESS Four Generations: The Expanding Gap, Shifts & Trends Theresa Balsiger Executive Search Consultant

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WE’VE GOT A TALENT FOR BUSINESS

Four Generations:The Expanding Gap, Shifts & Trends

Theresa BalsigerExecutive Search Consultant

2 12/14/10

Us vs. Them MentalitySHIFT HAPPENS!

Growth and Achievement

Us Them

“They have no loyalty. What a bunch of job hoppers!”

“Why would I stay here if there is no room for growth?”

“They need to earn their stripes. They don’t understand the value of hard work.”

“They take work too seriously. Work should be fun!”

“Working from home? Please, they are probably taking a nap.”

“They are such workaholics.”

“I see her on Facebook all the time during company hours!”

“They are so slow to change. We are going to fall behind if we don’t get on Twitter.”

“She needs a lot of handholding.” “I never get any feedback. I think I’m doing a good job but who knows!”

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Generational Generalities

Mature Generation: born prior to 1944• Ages 66 and older• Most affluent and very group oriented

Baby Boomers: born 1945-1965• Ages 45-65• Most influential and optimistic

Generation X: born 1966-1979• Ages 31-44• Most pessimistic and loyal

Millenials: born1980 and after• Ages 18-30• Most confident and achievement oriented

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Culture Clash

Generation Boomers Generation X Millennials

Theme Cold War Television Vietnam Women’s Liberation

Divorce Computers AIDS Fall of Berlin Wall

Busy, planned lives Technology Multiculturalism Terrorism

Culture Ed Sullivan Show TV Dinners American Dream Slinkies

The Simpsons ET Barbie MTV

Beanie Babies Oprah Facebook Texting

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US Population In August 2009, there were approximately 310,082,375 people in the United States.

The median age was about 38 years old.

The total population by generation:

Mature/WWII Generation: 38,869,716 Baby Boomers: 78,058,246 Generation X: 62,098,952 Generation Y/Millennials: 83,961,709

- Catalyst.org

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US Workforce In 2009, there were 154,142,000 people in the United States labor force.

Total labor force participation by generation: Mature/WWII Generation: 6,534,000 Baby Boomers: 58,710,000 Generation X: 50,399,000 Generation Y/Millennials: 38,499,000

- Catalyst.org

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- Survivingtheworkplace.com

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Evolution ContinuumThe Impact of Technology

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1946

Regarded as the first general purpose electronic computer, the Electronic Numerical Integrator and Computer (ENIAC) was initially commissioned for the use in World War II, but not completed until one year after the war had ended.

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…Getting Smaller and Faster

1964 - IBM System/360 1976 - Apple I

1981 - IBM Personal Computer 1989 – Apple Mac

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Similar to Phones, Televisions, Music Players, etc.

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Differences in Technology Use

- Globalnerdy.com

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Major Source of FrictionCommunication Gaps

- Entrepreneur.com

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Situations…

• You’d like a raise.

• You want to compliment a colleague.

• You need to give someone difficult news.

• You’re experiencing a difficult team member.

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Using Facebook for Job Search

• Connect With:– Family & Friends– Join company pages, industry and location-specific

groups– Current & former co-workers– People in your industry

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Using LinkedIn for Job Search

• Where professionals network• Students, entrepreneurs, corporate executives and recruiters all

signed up and active• Be thorough – this is your on-line resume• Join groups and converse with your peers• Stay connected to former and current colleagues, classmates,

teachers and leaders of companies you wish to work for• Take advantage of “What you are doing”

http://www.linkedin.com/in/theresabalsiger

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Using Twitter for Job Search

• Tweet that you are looking (duh!)• Expand who you follow – follow & be followed• Use Twitter Search, Twitterholic, Twellow or a Google

search to find users by title and/or company• Twitter Search: keywords, acronyms• Pull RSS feeds into your favorite reader• TwitHire• Complete profile with keywords and a link to something

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Rules of Social Networking

2. Treat Social Networking as any relationship…

• Have a strategy and take it slow• What is your purpose?• How much time is needed?• Update, update, update!• Use other web tools• Get help www.mashable.com

• Be polite• Be interesting• Stay committed• Brand yourself• Quality & Consistency = Controlled Chaos

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Rules of Social Networking (cont’d)

• Keep it professional – be conscious of the line between personal & professional

• Know your connections

• Keep it updated

• Engage others in conversation

• Take advantage of status updates

• Be friendly, not a stalker!

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And Remember

• DON’T be afraid to explore new mediums

• DON’T be afraid to make connections

• DO keep track of successes and time

• DO keep personal information personal, but DON’T be boring! People hire people not resumes.

• DO update privacy settings regularly

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What We Look For

We Do Google You!

• Engagement within the profession/industry• Top notch communication skills• Education• Experience• Clean background

*Remember that we are held accountable

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It’s not the size of your network

but how you use it

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POSITIONING STATEMENT

The QTI Group is the talent expert

who understands, advises and connects,

so that its customers

can adapt, grow and succeed.

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ABOUT THE QTI GROUP

The QTI Group has been an active member of the business community since 1957. Our key service areas of staffing/recruiting, HR outsourcing and HR consulting help businesses compete, gain ground, lead and succeed.

Staffing & Recruiting

HR Outsourcing

HR Consulting

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ABOUT THE QTI GROUP

Staffing/Recruiting

– Staffing services focus on industrial and administrative needs, from temporary help to contract-to-hire employees.

– Our professional and executive recruitment practices focus on biotechnology, accounting/finance, sales/marketing, engineering, human resources talent from temporary to direct hire.

– We also provide professional recruiting services for C-Suite employees and professionals.

Human Resources Consulting

– Our consultants work with you to deliver sound advice on compensation practices from base pay to incentive pay

– We advise on transition and succession plans, sales effectiveness and talent management.

Human Resources Outsourcing

– Our Professional Employer Organization (PEO) bundles Human Resources, Payroll and Benefit Administration into one valuable package.

– Excellent Solution for small-to-mid sized organizations (up to 200 employees)

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QUALITY TALENT INTEGRITY

• Corporate Headquarters in Madison, WI

• 12 branch offices throughout Wisconsin - Madison, Middleton, Sun Prairie, Milwaukee (2), Racine, Baraboo, Portage, Reedsburg, Beaver Dam, Platteville and Appleton

• Over 50 years of experience.

• Locally committed and community-focused

• We are your HR answer!