four views on management fashion
TRANSCRIPT
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FourViewson
ManagementFashion
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TheEvolutionofFashionableManagementFashionableManagement:Whenwehear theword fashionable,wemeansomething that istrendy
and
contemporary,
has
a
short
lifetime
and
disappears
after
a
certain
period.
Likewise,
fashionablemanagementmeansthenewideasandconceptsinthefieldofmanagementthose
have a little life span. For example, Business process reengineering (BPR), Total quality
management (TQM),Customer relationshipmanagement (CRM)are contemporary concepts.
Allthesetemporarymanagementconceptsareknownasfashionablemanagement.
TheEvolutionofFashionableManagement:Thecomingandgoingof fashionablemanagementconceptsbecame reallyobvious from the
beginning of the nineteen nineties. In the last two decades,we saw a rapid change in the
knowledgefieldaroundmanagement.
Ifwewanttotracetheoriginoffashionablemanagement,wecouldfocusonthebankruptcyof
partsofthemanagementsciences. Themanagersthentriedtoestablishtheirownscience
which
resulted
in
the
growth
of
the
MBA
education.
Since
that
period,
both
managers
and
management scienceswere stronglyorientedon the systematicdevelopmentof companies.
Complicatedmodelswithallkindoffutureestimatesweredevelopedandtranslatedintolong
rangeplans.Fordecades,theselongrangeplansweretheleadinginstrumentstomanagelarge
centralizedcorporations.
However, in the early nineteen eighties, this situation suddenly ended. The quick rise of
Japanese
firms
on
markets
where
US
firms
dominated
for
decades
caused
a
great
shift
in
management thinking.Suddenly, leadership,cultureandothersofterelementsofmanagerial
issues became central. Detailed and intellectually sound management models seemed
insufficientformanagingcompaniesintothefuture.
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Asaresult,scientificmanagementseemednotveryhelpfulatthispoint.
To fill up the gap and solve the problems immediately, managers relied on totally new
concepts.Differentmagazinesandbusinessjournalswereprintingnewerconcepts.Publishers
discovered thismarket fullofwilling and rich consumers andquickly entered the fieldwith
seriesofnewpublicationsinwhichallkindsofnewconceptswerepresented.Theconsultancy
firms, organization and the publishing market grew very quickly and developed their own
dynamics. Thestreamofmanagementconceptgotintoitsstrideandasaresult,ittransformed
theappearanceanddynamicsinthecollectiveknowledgebaseonmanagementissues.
Thisway,theconceptoffashionablemanagementevolved.
FourviewsofManagementFashionAccording to the study of the case, the author has mentioned that four new views of
management
have
appeared
in
the
recent
time.
They
are:
1. TheaccumulationmovementorGettingBetter2. ThependulummovementorGoingBackandForth3. ThecircularmovementorOldWineinNewBottle4. ThelackofmovementorHotAir
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Thesefourviewsaresummarizedbelow.
1.TheaccumulationmovementorGettingBetter:
Todaywe see a flood ofnewmanagement thoughts are entering and getting added in the
knowledgecommunity.AccordingtotheviewofGettingBetter,theresearchersarguethatit
isapositivesightthatmoreandmoremanagementconceptsarecomingnowdays.Thebenefit
oftheseconceptliesonthefactthat,allthenewconceptsandideasaddanewperspectiveand
insights intotheoverallmanagerialknowledgebase.Thisnewlyacquiredknowledge iscrucial
elementinthecontemporaryknowledgecommunity.
Forexample, since theendofWorldWar II in1945, theAmericanmanagement community
received abunchof new quality concepts and that these concepts often had a fashionable
characterbecause theydisappearedquickly from thepublic scene.However, these concepts
helped theAmericanManagementarenaa lot.Someof these concepts canbe criticized for
beingunimportantanduninteresting.However, the total sequenceof conceptshaveoverall
positiveeffects.TheendresultisalonglistofqualityconceptsthatenteredintotheAmerica.In
doing this, the community learned new practiceswhich over the years accumulated in the
collectiveknowledgebase.
2.ThependulummovementorGoingBackandForth:It is quite common that, the managers of present days always try to solve different
organizational problem using the newmanagement concepts. But sometimes themanagers
focussomuchonthepresentthattheyforgetaboutthefutureoutcomesofnewconceptsor
practicesthatarebeingappliedrightnow.Theyuseanunknownconcepttosolveaproblem;
however,theunknownconceptmaybringanothernewproblem. Theargumentcontainsan
underlyingassumption thatorganizationsareproblematicbydefinitionand that solvingone
problemwithaconceptwillgeneratethenextproblem.Asaresultofthisproblemgenerating
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ability of new concepts, the collective knowledge base develops a dynamic character. The
knowledgebasemovesbackandforth.Thatswhythisviewiscalledthependulummovement.
For example,when a firm faces lowproductivity, themanagementmay implement ahighly
sophisticatedtrainingprogram.However,afterthetraining,theskilledworkforcemaydemand
highersalary.Thus,theorganizationwouldfacefinancialdifficultyorhigherturnoverrate.So,
hereoneconceptbroughtanotherproblem.However,eachproblemaddsnewknowledge in
thebase.Thisislikethependulummovementofknowledge.
3.ThecircularmovementorOldWineinNewBottle:Thetermoldwineinnewbottlemeansservingtheoldandordinarythinginanewway.The
content issamebutthepresentation isdifferent.Likewise,thisviewofmanagementdictates
that,nonewconceptsareactuallybeingaddedintheknowledgebase,alltheoldandobsolete
theories are being reused. Existingmanagement knowledge is recycled by giving it a new
appearanceandappliedagainasanewsolutiontocontemporarymanagerialproblems.Sothe
changesare
occurring
not
in
the
concepts
or
knowledge
base
but
in
the
dynamics
of
the
managementlanguage.
For example, in the pastmanagers used the term Internal business processmanagement
methodtodescribetheoverallchangeintheorganizationandincreasingproductivity.Today,
themanagersuseafancytermBusinessProcessReengineering,whichisalmostsameasthe
previousmethod.So,BPRisinfactnothingnew,itisjustanewpresentationoftheoldmethod.
Thisis
called
old
wine
in
new
bottle.
4.ThelackofmovementorHotAir:
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Thefourthandlastviewsonmanagementconceptsconsistofthehotairmethod.Itisthemost
negative viewof fashionablemanagement. It tells that, new concepts arejust absurd. They
havenoworthandtheybringnogoodtotheknowledgebase.Thebelieversofthismodelsay
that itisbeautifulrhetoricandselfmadeassumptionsofconsultantswithoutanyrelationship
withtheeverydaypractices.
Forexample,there isasubgroupofmanagersthattriestostayasfarawayaspossiblefromfashionableconceptsandanythingconnectedtoit.HaroldGeneen,formerCEOofITT,showed
averyhostileattitude towards the fashionablemanagement concepts.According tohim,no
magic formula, secret or stylish concept brings success. Success comes from the virtue of
honesty,hardworkandrisktaking.
Thesearethesummaryoffourcontemporarymanagementviewsofmanagement.