four ways to improve your billing process
DESCRIPTION
bbcon 2013TRANSCRIPT
KEEP
CALM AND
IMPROVE YOUR
BILLING PROCESS
STEPS IN THE
BILLING
PROCESS
STUDENT
REGISTRATION
DETERMINE
BILLING
SCHEDULES
CAPTURE AND BILL ALL
CHARGES
MANAGE
RECEIVABLES
FOLLOW UP
WHY
IMPROVE YOUR
BILLING
PROCESS
LOWER THE
COST OF DOING
BUSINESS
IMPROVE
CASH FLOW
IMPROVE RELATIONSHIPS WITH
PARENTS AND STUDENTS
INCREASE
REVENUE
WAYS TO
IMPROVE YOUR
BILLING
PROCESS
IMPROVE
STUDENT
REGISTRATION
GET THE
DETAILS
RIGHT
ENSURE YOU HAVE ALL THE
DETAILS YOU NEED
ASK IF THERE ARE
BILLING CHANGES
IMPROVE
DETERMINING
BILLING
SCHEDULES
PAY CLOSE
ATTENTION TO
SECONDARY
PAYERS
DOCUMENT
SHARE AND
ENFORCE YOUR
PROCESS
ENCOURAGE
ACCEPTANCE OF
ELECTRONIC
BILLING
IMPROVE
CAPTURING AND
BILLING
CHARGES
BILL
EARLIER
DEFINE
STAFF
DUTIES
BUT
CROSS
TRAIN
RIGHT
SIZE YOUR
BILLING
STAFF
HIRE THE
RIGHT
STAFF
BE
PREPARED TO
OFFER
TRAINING
BRAND YOUR
STATEMENTS
IMPROVE
RECEIVABLES
MANAGEMENT
MAKE SURE YOUR
BILLS ARE
EASY TO
UNDERSTAND
POST TARGETS AND
REWARD STAFF FOR
ACHIEVING
THEM
POST
ACTUALS TO
MONITOR
PROGRESS
HOLD
YOUR
STAFF
ACCOUNTABLE
FOCUS ON
TUITION
IMPROVE
FOLLOW UP
MAKE PDF
COPIES OF YOUR
STATEMENTS
ARCHIVE
STATEMENTS
PICK UP THE
PHONE
THREE
STRIKES
AND
YOU’RE
OUT
USE
BENCHMARKS TO
GAUGE
PROGRESS
WHAT
QUESTIONS DO YOU
HAVE? @JEFFSOBERS Slideshare.net/jsobers1