Francine A. Carter

Action Coaching & Training, LLC

Participants will:

Compare and contrast various roles (manager, leader, mentor, parent, and coach) while exploring the need to shift to and between roles and paradigms.

Understand the continuum of when to “Ask” and when to “Tell”.

Be introduced and walk away with a coaching conversation model they can begin to apply and implement.

Have the ability to practice coaching a peer. Discover more clearly the power of coaching as an

empowerment and development tool in any environment.

OBJECTIVES

The Coaching Clinic ™

Leader We all lead…

Mentor We all can be and obtain…

Manager We all need/want someone to and need/want to…

Coach We all wish for and can be…

The Coaching Clinic

Where is the parenting policy manual?

Use every

Role

Skill

Effort

Guess

Practice

and

Manipulation

The Coaching Clinic

Leading & Mentoring

Mentor• Telling your experience• Growth/Development based •Both (own & mentee) agenda• Response• Not attached to solution

• Mentee places power • Supports “their how”

BEING A COACH

Leader• “Being” style• Performance/Objective & Growth/Development based• Whole (“holistic”) agenda• Response: Adopt & Aware• Attached to the process & results• Large power differential• Describes what, why, how

The Coaching Clinic ™

MANAGING & COACHING

Coach• Asking style• Growth /

Development based• Coachee’s agenda• Response: Awareness• Not attached to solution• Small power differential• Supports the “how”

BEING A COACH

Manager• Telling style• Performance /

Objectives based• Manager’s agenda• Response: Adoption• Attached to solution• Large power differential • Describes what and why

The Coaching Clinic ™

TellingWhat to Do

Solving Someone’s

Problem

Coaching

TELLING - ASKING

Asking(Non-Directive)

Telling(Directive)

Managing

Giving Advice

Offering Guidance

Asking Questions

Helping Another Solve Own Problems

The Coaching Clinic ™

Mark an ‘O’ to represent where you spend most of your time at this moment

BEING A COACH

PERSONAL PARADIGM SHIFT ASSESSMENT

The Coaching Clinic ™

THE COACHING CONVERSATION

LIVE Practice

PROCESS

CONTENT

Round 1 – TellA “coaches” B B “coaches” A

Round 2 - AskA “coaches” B B “coaches” A

Round 3 - CombinationA “coaches” B B “coaches” A

Timing3 minutes practice2 minutes feedback

Feedback (coach then coachee)What was it like?What did you discover? The Coaching Clinic ™

Mark an ‘X’ to represent where you would like to be as a leader/coach NOW!

BEING A COACH

PERSONAL PARADIGM SHIFT ASSESSMENT

The Coaching Clinic ™

Intention

WordsRelationship

TRUST

COACHABLE MOMENT®

Those moments when an individual is open to taking in new information that will effect a shift in his/her knowledge and behavior.

CREATING THE COACHING ENVIRONMENT

The Coaching Clinic ™

Our knowledge experience, and

intention…

filter what we hear and

influence what we say.

COACHING SKILLS

COACHING TIP

The Coaching Clinic ™

Deliver words, questions and statements using ‘neutral’ language

Neutral Language: • is without judgment or blame • does not evaluate • avoids directing or leading to your solution • is centered on facts

COACHING SKILLS

COACHING TIP

The Coaching Clinic ™

THE COACHING CONVERSATION

LIVE COACHING

PROCESS

CONTENT

2 RoundsA coaches BB coaches A

Timing5 minutes coaching2 minutes feedback

Feedback (coach then coachee)What worked well?What might you do differently?

The Coaching Clinic ™

Coaching Through the Gap

COACHING CONVERSATION MODEL

CURRENT

REALITY

THE

GOAL

EstablishFocus

Step 1 Step 2

Plan theAction

Step 3

RemoveBarriers

Step 4

Recap

Step 5

DiscoverPossibilities

The Coaching Clinic ™

THE COACHING CONVERSATION

LIVE COACHING

PROCESS

CONTENT

2 RoundsA coaches BB coaches A

Timing5 minutes coaching2 minutes feedback

Feedback (coach then coachee)What worked well?What might you do differently?

The Coaching Clinic ™

WorkWork Executive Buy-In

Tell, Ask, Coach

Succession Planning Employee Development Manager/Supervisor

Programs

Home/PersonalHome/Personal Parental Buy-In

Introduce the concepts

Succession Planning Individual Development Independent Adult “no

boomerang” back Program

The Coaching Clinic

How can you use this in your workplace? How will you implement this in your workplace?

How can you use this at in your home? How will you implement this at home in your personal life?

How can you use this in other areas of your life? How will you implement this information in other areas of

your life?

What additional skills do you need?

What action will you take?

The Coaching Clinic