frc and social impacts - dr adam richards

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Established as a furniture charity in 1988 To run businesses that create profits and opportunities to change the lives of people living in poverty and unemployment Adam Richards [email protected]

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Dr Adam Richards explains the FRC Group's approach to impact measurement and analysis and how it influences internal decision making in the organisation.

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Page 1: FRC and Social Impacts - Dr Adam Richards

Established as a furniture charity in 1988

To run businesses that create profits and opportunities to change the lives of people living in poverty and unemployment

Adam Richards [email protected]

Page 2: FRC and Social Impacts - Dr Adam Richards

‘We do good things’

15 years of social measurement & reporting

Started SROI journey in 2006/07

First set of integrated accounts 2013/14

Development of social

value budgets

Page 3: FRC and Social Impacts - Dr Adam Richards

Approach to measurement

Using SROI principles to construct forecasts of social performance

Based on KPI’s & social mission

Consistency of proxies & assumptions

Practical examples; ILM training programme Measure outcome of jobs

Short-term work-exp. programme

Measure outcomes of; jobs, improved confidence to find work, increased general confidence, value of volunteering

Page 4: FRC and Social Impacts - Dr Adam Richards

Improved learning & decision-making

Improved stakeholder relations

Increased employee cohesion

Understand what works & what doesn’t

Identify where improvements are possible

Decide where to invest resources