free, safe and secure access to your uhs healthcare team and

Presentation Details: Slides: 32 Duration: 00:10:05 Description:

Patient Portal Education Duration: 00:00:06 Advance mode: Auto

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Slide 2 Logon Instructions Duration: 00:00:41 Advance mode: Auto

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Logon instructions Duration: 00:01:00 Advance mode: Auto

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Notes: Welcome to myUHS, your free, web-based patient portal. myUHS enables you to communicate with your UHS healthcare team from your home, work, or anywhere else you can connect to the web. myUHS helps you to more easily take charge of your health because myUHS and many other online UHS services are available at a time that is right for you. Through myUHS, you can communicate with your provider's office to request an appointment, renew a prescription, ask non-urgent questions, view lab results and much more! Let's take a look at just how easy myUHS is to use!

Terms and Conditions Duration: 00:00:07 Advance mode: Auto

Notes: TERMS AND CONDITIONS Review the Terms and Conditions, then click, “I Accept”

Slide 7 Token Duration: 00:00:15 Advance mode: Auto

Notes: TOKEN Enter the security token you received from your healthcare provider, our date of birth and your email address, then click “Next”

Slide 8 Create Your Username, Password, and Security Questions Duration: 00:00:25 Advance mode: Auto

Notes: CREATE YOUR USERNAME, PASSWORD, LOGIN SECURITY AUTHORIZATION AND SECURITY QUESTION Please pay close attention to the instructions for selecting a username and password. Enter a unique username, a password, retype that password, select a security question from the dropdown menu, enter and reenter your answer to that security question. Finally, select SUBMIT.

Password Recovery Duration: 00:00:16 Advance mode: Auto

Notes: CREATE YOUR PASSWORD RECOVERY CREDENTIALS Next you will be prompted to create a password recovery question and the answer.

Slide 10 Login / Enroll Duration: 00:00:29 Advance mode: Auto

Notes: LOGIN/ENROLL Login to myUHS using your username and password. If you have forgotten your user name or password, click on the “Need help with your user name and password?” link and follow the on-screen instructions.

Slide 11 Security Question Duration: 00:00:15 Advance mode: Auto

Notes: SECURITY QUESTION You will be asked your security question for your safety at every login.

Important Information Duration: 00:00:18 Advance mode: Auto

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Slide 13 Home Page Duration: 00:00:19 Advance mode: Auto

Notes: HOME PAGE Your inbox, lab results and medications are all located on the home page.

Slide 14 Email Duration: 00:00:37 Advance mode: Auto

Notes: MAIL From the “MAIL” drop down tab, you can navigate to your inbox, sent items or compose a new message. Your inbox will contain messages sent to you securely by your provider’s office. Icons are used to indicate the type of message sent by your provider’s office. When a new message is available in the Patient Portal, you will also receive an alert sent via email to the personal email account you used to register. Clicking once on the message will open it.

Open Message Duration: 00:00:08 Advance mode: Auto

Notes: MAIL OPEN MESSAGE You will be able to reply, delete or print the message.

Slide 16 Reply Message Duration: 00:00:14 Advance mode: Auto

Notes: MAIL REPLY MESSAGE Your reply message will contain your provider’s original message and your response. Click SEND to send your message back to your provider’s office.

Slide 17 Compose a Message Duration: 00:00:11 Advance mode: Auto

Notes: MAIL COMPOSING A MESSAGE Choose “Compose Message” from the “MAIL” drop down tab. The “Practice” will always be myUHS Patient Portal. Complete the form and click 'SUBMIT'

Compose a Message Duration: 00:00:08 Advance mode: Auto

Notes: MAIL COMPOSING A MESSAGE The “Practice” will always be myUHS Patient Portal. Complete the form and click 'SUBMIT'

Slide 19 Request an Appointment Duration: 00:00:16 Advance mode: Auto

Notes: SCHEDULE - REQUEST AN APPOINTMENT Choose “Request Appointment” from the “SCHEDULE” drop down tab. The “Practice” will always be myUHS Patient Portal. Complete the form and click “SUBMIT”

Slide 20 View My Chart Duration: 00:00:07 Advance mode: Auto

Notes: MY CHART - VIEW MY CHART From the MY CHART tab, you may view your chart.

Download My Chart Duration: 00:00:36 Advance mode: Auto

Notes: MY CHART - DOWNLOAD AND SEND MY CHART A PHR is a document that contains all the information from your chart. You can download and save the PHR as a PDF file. You need the Adobe Acrobat Reader to view the PDF file. Click the Download and send my chart link to view.

Slide 22 Send PHR Duration: 00:00:16 Advance mode: Auto

Notes: MY CHART - DOWNLOAD AND SEND PERSONAL HEALTH RECORD (PHR) The PHR details display. To save your PHR, click “Save CCDA”

Slide 23 Request My Chart Duration: 00:00:24 Advance mode: Auto

Notes: MY CHART - REQUEST PERSONAL HEALTH RECORD Choose “Request Health Record” from the “MY CHART” drop down tab and click “SUBMIT.” Your PHR will be sent to your inbox; click on the message and your PHR will be downloaded for you to view, save or send.

Renew Medications Duration: 00:00:16 Advance mode: Auto

Notes: RENEW MEDICATIONS Choose “Renew Medications” from the “RENEW MEDICATIONS” drop down tab. The “Practice” will always be myUHS Patient Portal. Complete the form and click “SUBMIT”

Slide 25 How to Print a List of Medications Duration: 00:00:01 Advance mode: Auto

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Slide 26 Patient Education Duration: 00:00:20 Advance mode: Auto

Notes: PATIENT EDUCATION Patient education information such as educational materials, symptom checkers, general medication information and a health information tool can be found underneath this tab.

Settings - Account Settings Duration: 00:00:17 Advance mode: Auto

Notes: SETTINGS - ACCOUNT SETTINGS You may change your username, password, security question and forgotten password question from this page.

Slide 28 My Information Duration: 00:00:32 Advance mode: Auto

Notes: SETTINGS - MY INFORMATION You cannot update your name, address, email and phone number in this system, however, to update this information you must contact the practice by sending a secure message or calling your provider's office directly.

Slide 29 Manage User Grants Duration: 00:00:12 Advance mode: Auto

Notes: SETTINGS - MANAGE USER GRANTS You must contact your provider’s office to define a care manager relationship.

Manage Practices Duration: 00:00:18 Advance mode: Auto

Notes: SETTINGS - MANAGE PRACTICES This feature is currently not available.

Slide 31 Statement Notifications Duration: 00:00:09 Advance mode: Auto

Notes: SETTINGS – STATEMENT NOTIFICATIONS This feature is currently not available.

Slide 32 Thank You Duration: 00:00:11 Advance mode: By user

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free, safe and secure access to your uhs healthcare team and

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