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The Lean EnterpriseThe Lean EnterpriseThe Lean EnterpriseThe Lean Enterprise

Accountability Meeting

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Accountability MeetingAccountability MeetingAccountability MeetingAccountability Meeting Purpose

All team members being accountable, and holding each other accountable, for obtaining the team goals.

Hand written information is okay!

Purpose All team members being accountable, and holding

each other accountable, for obtaining the team goals. Hand written information is okay!

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Accountability MeetingAccountability MeetingAccountability MeetingAccountability Meeting Who

Manufacturing supervisors, production planners, Customer Service reps, buyers, Engineering reps, QA

Who Manufacturing supervisors, production planners,

Customer Service reps, buyers, Engineering reps, QA

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Agenda (example)Agenda (example)Agenda (example)Agenda (example) What

Safety (Near misses, Incidents, Accidents) Quality (scrap/ rework) Speed (On Time Delivery/ Performance) Special Issues - Orders Downtime Distribution Planning/ Execution NC Programming Purchasing Scrap/Rework Inventory

What Safety (Near misses, Incidents, Accidents) Quality (scrap/ rework) Speed (On Time Delivery/ Performance) Special Issues - Orders Downtime Distribution Planning/ Execution NC Programming Purchasing Scrap/Rework Inventory

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Accountability MeetingAccountability MeetingAccountability MeetingAccountability Meeting Safety

Site Map identifying all places of safety incidents

Safety Site Map identifying all places of safety incidents

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Accountability MeetingAccountability MeetingAccountability MeetingAccountability Meeting Quality (Scrap/ Rework)

Daily number of pieces and total $$ scrapped or reworked parts

Quality (Scrap/ Rework) Daily number of pieces and total $$ scrapped or

reworked parts

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Accountability MeetingAccountability MeetingAccountability MeetingAccountability Meeting Speed (On Time Performance)

Missed Customer orders, late manufacturing work orders, Daily & Monthly On Time Performance Percentages

Speed (On Time Performance) Missed Customer orders, late manufacturing work

orders, Daily & Monthly On Time Performance Percentages

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Accountability MeetingAccountability MeetingAccountability MeetingAccountability Meeting Special Issues

Orders that are high $$, high profile, high technical difficulty, or exotic materials are identified and tracked

Special Issues Orders that are high $$, high profile, high

technical difficulty, or exotic materials are identified and tracked

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Accountability MeetingAccountability MeetingAccountability MeetingAccountability Meeting Planning/Execution

Identify critical work center loads, and execution gaps

Planning/Execution Identify critical work center loads, and

execution gaps

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Key Learning PointsKey Learning PointsKey Learning PointsKey Learning Points

Why Communication Identify bottlenecks Effective Handoffs

Where Conference Room or Cafeteria – stand up meeting

When Daily at 9am (or start of shift) for 15 minutes

Mondays include Site Management / Leadership Meeting(s)

Why Communication Identify bottlenecks Effective Handoffs

Where Conference Room or Cafeteria – stand up meeting

When Daily at 9am (or start of shift) for 15 minutes

Mondays include Site Management / Leadership Meeting(s)

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Further StudyFurther StudyFurther StudyFurther Study

Article ‘Accountability Meeting Drive Results’ – 6 pages

- by Jay Watson

Industry example Conference Room layout/ ideas – 5 pages

Teaching Aide 1 point lesson/ ideas – 2 pages

Article ‘Accountability Meeting Drive Results’ – 6 pages

- by Jay Watson

Industry example Conference Room layout/ ideas – 5 pages

Teaching Aide 1 point lesson/ ideas – 2 pages

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The Lean EnterpriseThe Lean EnterpriseThe Lean EnterpriseThe Lean Enterprise

Accountability Meeting

Lean FoundationsContinuous Improvement TrainingLean FoundationsContinuous Improvement Training