freese and nichols hedgehog concept
TRANSCRIPT
What is the Hedgehog Concept?
In his book, Good to Great, Jim Collins told a story about a fox and hedgehog. Despite the fox’s attacks, the hedgehog consistently survived, even thrived, by doing one thing –rolling into a ball of spikes.
Our Our one thing, is…
Be the very best at client service,
resulting in long-term mutually
beneficial relationships