frequently asked questions

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Frequently Asked Questions

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Frequently Asked Questions about the professional development programmes offered by LLA

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Page 1: Frequently asked questions

Frequently Asked

Questions

Page 2: Frequently asked questions

Q. What does LLA do? A. As one of the UK’s leading training companies in Logistics we offer exceptional levels of training both for individuals and for organisations. Our award winning development programmes are designed to both challenge and develop your Supply Chain and Logistics skills.

Section 1 – LLA programmes

Page 3: Frequently asked questions

Section 1 – LLA programmes

Q. What is the difference between Logistics and the Supply Chain? A. Supply chain is a process that covers all activities from the procurement of raw materials, through the transportations and transformations of these to finished goods and eventual distribution to the end-consumer. It accounts for a high percentage of all UK trade activity. Logistics– the functional activities involved in making the supply chain happen – including sourcing and procurement, inventory management, production planning, warehousing and transportation. Our programmes cover all of these areas.

Page 4: Frequently asked questions

Section 1 – LLA programmes

Q. What type of qualifications do LLA offer? LLA offers a wide range of commercial courses. Our commercial courses are built around competence-based learning at four levels ; • Introductory (designed for new entrants) • Operational (designed for team leaders

and junior managers) • Tactical (designed for middle

management) • Strategic (designed for senior

management)

LLA works to 2 awarding organisations – The Chartered Institute of Logistics and Transport (CILT) and The Institute of Supply Chain Management (IoSCM).

Page 5: Frequently asked questions

Section 1 – LLA programmes

Q. Can my in-company programme be nationally accredited? A. Yes, as an Approved Centre of the Awarding Organisations, LLA is well placed to present your programme to either of these bodies to have it accredited. In addition, if the course is constructed using units from the Qualification Credit Framework, the programme would have national recognition.

Page 6: Frequently asked questions

Section 1 – LLA programmes

Q. What type of humanitarian qualifications do LLA offer? A. A unique portfolio of humanitarian logistics qualifications has been developed in consultation with the Fritz Institute and major international aid organisations including; Oxfam The World Food Programme Save the Children ICRC UNICEF UNHCR The CILT is the awarding organisation for these qualifications. These courses have been designed to meet the training needs for anyone working, or wishing to work, in logistics support of humanitarian aid operations.

The humanitarian qualifications available are; • Certification in Humanitarian

Logistics

• Certification in Humanitarian Supply Chain Management

• Certification in Humanitarian Medical Logistics Practices

Page 7: Frequently asked questions

Section 1 – LLA programmes

Q. Are LLA’s qualifications recognised worldwide? A. Yes, all of our CILT and IoSCM qualifications are recognised worldwide.

Page 8: Frequently asked questions

Section 2 – Learning Method

Q. How will I learn? A. Through a process of both Experiential and Developmental learning. We build on your current experience and provide learning to fill the gaps to your new level of competence. Our “learning by doing” approach provides a competence and confidence that no other learning method can offer because it takes the learners out of the classroom and into our Unique e-learning world of business. Our learning material provides the theoretical best-practice and our SCILworld (for commercial students) or SCILaid (for humanitarian students) case study allows students to demonstrate how they would apply that theory in a practical but risk–free situation.

Page 9: Frequently asked questions

Section 2 – Learning Method

Q. What is Supported Distance Learning? A. Expert tutors, with relevant, practical experience, will mentor you through the programmes giving advice and guidance when it is required. Administrative support from the Student Support Team is always available to help solve your problems

Page 10: Frequently asked questions

Section 2 – Learning Method

Q. How do I submit my work? A. Once you have enrolled on to the programme of your

choice, we will send you the access to the learning campus, which contains the case study and learning materials.

B. When you have completed your task, email it to the appropriate address and it will be processed by our dedicated student support team.

Page 11: Frequently asked questions

Section 2 – Learning Method

Q. Will my tutor be able to help me if I get stuck?

A. Yes, your tutor will be available every step of the way. If you have a query or need advice on a task, you can email us or Skype us and our Student Support team will forward your email to your tutor, who will seek to respond to any email requesting advice the same day.

Page 12: Frequently asked questions

Q. Can I meet my Tutor face-to-face?

A. Yes, our offices are based in Coalville, Leicestershire if you would like to chat with your tutor face-to-face., or even Skype your tutor outside of office hours (on request). Q. What if my tutor is

unavailable? A. If your own tutor is unavailable, then you can talk to one of our other tutors who will be more than happy to help.

Section 2 – Learning Method

Page 13: Frequently asked questions

Section 3 – Studying

Q. When will I study my course? A. Our online e-learning process allows you to choose where and when you wish to study at the time and place to suit you. Each course or unit is designed to be completed part-time over a number of weeks, but flexibility is built-in allowing you to control the pace at which you complete the programme.

Page 14: Frequently asked questions

Section 3 – Studying

Q. How long will I have to complete my course? A. This depends on the course you choose to study. All CILT (UK) and IoSCM qualification courses have a generous time period in which students are expected to complete their studies, and these range from 2 to 3 years. LLA short courses have a 1 year time period. Upon enrolment, you will be sent your Student Number within one month, and this email will include your Course Expiry date.

Page 15: Frequently asked questions

Section 3 – Studying

Q. How will my skills develop during the course?

A. Based on experiential learning it allows you to build on your existing knowledge to develop new skills. The learning process we use is the same for all programmes whether they non-accredited, accredited or regulated programmes*

*Non-Accredited – Programmes that have been developed, delivered and Certified by LLA Regulated Qualifications – Those qualification that sit within the UK National Framework of qualifications and are regulated by Ofqual Accredited – Programmes that have been specifically accredited by a UK Awarding Organisation such as CILT(UK) but which are not regulated by Ofqual.

Page 16: Frequently asked questions

Section 3 – Studying

Q. What scenario will my course be based on?

A. The learning process incorporates our case

study SCIL. For the purposes of the study programme, learners are ‘recruited’ by SCILplc

and appointed to a management position relating to their choice of qualification

programme. They will perform the tasks required of that role that demonstrate the necessary

competence for the qualification.

Page 17: Frequently asked questions

Section 3 – Studying

Q. Will I need to sit exams? A. No, for the majority of our programmes, there are no exams as all tasks, including your final project (if applicable), are submitted via email to build your portfolio of evidence. The only exception to this is the Transport Manager Certificate of Professional Competence programme which to meet the legal requirements of this qualification has to be assessed by examination.

Page 18: Frequently asked questions

Section 4 - General

Q.. Why should I choose LLA? A. We believe that the

support we offer to our students is second to none. We believe in working with our students to encourage and motivate them throughout their studies.

B. With your commitment, we can guarantee your success

Page 19: Frequently asked questions

Section 4 - General

Q. I can’t afford the course fee. What are the options? A. We have a variety of different payment options available,

please talk to one of our team to discuss. If you are interested in a Humanitarian qualification, such as the CHL, you can apply for funding from the CILT’S Aspire Foundation*. You may also want to consider studying a more cost effective alternative, such as our Skills Development short courses, or the Humanitarian Essentials Logistics Module (HELM).

*Aspire funding is only available at certain periods during the year. Please contact Elizabeth Stribley at [email protected] for more details.

Page 20: Frequently asked questions

Section 4 - General

Q. Does LLA accept Enhanced Learning Credits (ELCAS) for current and ex-Armed Forces personnel? A. Yes, LLA is an Approved Learning Provider for the MOD. Please contact us for more information regarding which courses are eligible for your ELC contributions.

Page 21: Frequently asked questions

Section 4 - General

Q. How do I enrol? A. It’s easy – you can either go to http://www.logisticslearningalliance.com/enrol-today and follow the steps to complete your enrolment form online, or email [email protected] and ask for the enrolment form for your chosen course. Once we have received your form, we will email you more details about your selected programme and ask you if you are ready to receive an invoice for the programme.

Page 22: Frequently asked questions

Section 4 - General

Q. When can I start? A. As soon as LLA receives confirmation of payment, you can begin your studies! If you are being funded by your company or organisation, we can usually start you upon receipt of a purchase order. As all our programmes are studied via Distance Learning, there are no registrations deadlines for when you can start the course and therefore you can begin when you are ready to. However, please note that once you have paid for your course, your specified time period for the course will begin.

Page 23: Frequently asked questions

Section 4 - General

Q. How can I contact LLA? Telephone: 0800 158 8231 Email:

[email protected]

www.logisticslearningalliance.com

@Logistics_LLA

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