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Fresenius Kabi EN Homecare Patient Survey Results 2017 © Copyright Fresenius Kabi AG

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Page 1: Fresenius Kabi EN Homecare · 98.97% of EN Homecare patients said that the Fresenius Kabi Homecare team respond promptly to calls. Re-slW1se rate 23.78%. FRESENIUS KABI caring for

Fresenius Kabi EN Homecare

Patient Survey Results 2017

© Copyright Fresenius Kabi AG

Page 2: Fresenius Kabi EN Homecare · 98.97% of EN Homecare patients said that the Fresenius Kabi Homecare team respond promptly to calls. Re-slW1se rate 23.78%. FRESENIUS KABI caring for

Fresenius Kabi Patient Survey Overview of the Enteral Nutrition Homecare Service Results

Page 3: Fresenius Kabi EN Homecare · 98.97% of EN Homecare patients said that the Fresenius Kabi Homecare team respond promptly to calls. Re-slW1se rate 23.78%. FRESENIUS KABI caring for
Page 4: Fresenius Kabi EN Homecare · 98.97% of EN Homecare patients said that the Fresenius Kabi Homecare team respond promptly to calls. Re-slW1se rate 23.78%. FRESENIUS KABI caring for

Patient Satisfaction Questionnaire - 2017

Area Overall Results

Response Rate % 23.78% (3.78% higher than 2016)

Overall service satisfaction 97.44%

Page 5: Fresenius Kabi EN Homecare · 98.97% of EN Homecare patients said that the Fresenius Kabi Homecare team respond promptly to calls. Re-slW1se rate 23.78%. FRESENIUS KABI caring for

Patient Satisfaction Questionnaire - 2017

Satisfaction

Page 6: Fresenius Kabi EN Homecare · 98.97% of EN Homecare patients said that the Fresenius Kabi Homecare team respond promptly to calls. Re-slW1se rate 23.78%. FRESENIUS KABI caring for

Patient Satisfaction Questionnaire - 2017

Overall Reactions

Page 7: Fresenius Kabi EN Homecare · 98.97% of EN Homecare patients said that the Fresenius Kabi Homecare team respond promptly to calls. Re-slW1se rate 23.78%. FRESENIUS KABI caring for

Patient Satisfaction Questionnaire - 2017

Results for Homecare

Page 8: Fresenius Kabi EN Homecare · 98.97% of EN Homecare patients said that the Fresenius Kabi Homecare team respond promptly to calls. Re-slW1se rate 23.78%. FRESENIUS KABI caring for

Patient Satisfaction Questionnaire - 2017

Results for Homecare

Page 9: Fresenius Kabi EN Homecare · 98.97% of EN Homecare patients said that the Fresenius Kabi Homecare team respond promptly to calls. Re-slW1se rate 23.78%. FRESENIUS KABI caring for

Patient Satisfaction Questionnaire - 2017

Results for Deliveries

Page 10: Fresenius Kabi EN Homecare · 98.97% of EN Homecare patients said that the Fresenius Kabi Homecare team respond promptly to calls. Re-slW1se rate 23.78%. FRESENIUS KABI caring for

Patient Satisfaction Questionnaire - 2017

Results for Nursing

Page 11: Fresenius Kabi EN Homecare · 98.97% of EN Homecare patients said that the Fresenius Kabi Homecare team respond promptly to calls. Re-slW1se rate 23.78%. FRESENIUS KABI caring for

Patient Satisfaction Questionnaire - 2017

Results for Nursing

Page 12: Fresenius Kabi EN Homecare · 98.97% of EN Homecare patients said that the Fresenius Kabi Homecare team respond promptly to calls. Re-slW1se rate 23.78%. FRESENIUS KABI caring for

Patient Satisfaction Questionnaire - 2017

Results for Hospital / Community Dietitians

Page 13: Fresenius Kabi EN Homecare · 98.97% of EN Homecare patients said that the Fresenius Kabi Homecare team respond promptly to calls. Re-slW1se rate 23.78%. FRESENIUS KABI caring for

Patient Satisfaction Questionnaire - 2017

Results for Hospital / Community Dietitians