From choice, a world of possibilities

Overview

New Service Statistics Framework2005 Annual Report Experience

Session Learning Objectives

Gain familiarity with the main components of the “new” service statistics framework

Identify how key results of the MA Experience Survey will inform the future service statistics process/reporting and training

Background Demands for new approach

Expanded set of SRH clinical procedures Information requirements of IPPF strategic

plan Increased number of diversified services Need for consensus & consistency with

respect to definitions and data collections tools

Search for more efficient technology for tabulation and reporting

Considerations IPPF Medical Service Delivery Guidelines Existing service statistic databases Recommendations of prior M&E working

groups Association feedback Clinical procedure terminology from 40

international sources Medical Associations National Libraries of Science Internet websites

Family: SRH Contraception SRH non Contraception non SRH Medical/Clinical Non SRH non Medical/Clinical

Sub Family: Reflects broad health area (ex: abortion)

Type: Groups clinical procedures by specialty (ex: abortion, surgical)

Detail: Clinical procedures & services reported by MA (ex:

MVA)

Basic Framework Elements

SRH Family Planning, Contraceptive Methods Temporary Methods Permanent Methods Fertility based awareness Methods Emergency Contraception

Abortion HIV/AIDS STI/RTI Obstetrics Gynecology Urology Infertility/Sub-fertility Other Specialized SRH Counseling

SRH Non Contraceptive Services

Non-SRH Medical Specialty Services System Oriented – Internal Medicine Disease Oriented Community Oriented

Family Health Pediatrics

Diagnostic Oriented Other Specialties

Diversification

Classification of Service Details SRH Contraception

Initial Consultation Follow Up/ Re-Supply/Client

Training/Treatment Termination – Removal/Reversal of Method Surgery – Contraceptive Surgery, VSC Counseling – General & Method Specific

Implications for analysis of costs and allocation of staff resources

New

Medical Services, SRH and non SRH Consultation – Case Management Diagnostic Test – Equipment or lab analysis

used for diagnosis Therapy – Intervention, either medicine or

medical equipment Surgery – surgical intervention, including

anesthesia Counseling – General and service specific

Classification of Service Details

New

Uniform Definition of Service Channels Clinical -> all services

Static Mobile Associated

Non Clinical -> only require items provided Community Based Distribution Social Marketing Commercial Marketing Private Doctors Government Other Agencies

Consistent with Commodity Channels of Distribution

Units of Measure New Users Service Provided Items Provided Referrals (External) Age of Clients

<25 and =>25 Applicable to clinic services

Purpose, Definition, Scope, Complementary definitions, and Examples are documented in User’s Guide

New Tools & Guides General Service Statistic Framework

Synopsis of new classification in chart form Definitions of all services with links to

websites “Master Tab” and Prep Tool Excel Tools for

organizing/defining tailoring MA Data Entry Each worksheet collects data

for a specific channel of distribution

Service Statistics Experiences Survey Key Challenges:

Reporting on detailed level, mapping Unable to capture IEC activities

Preference for reporting directly into the eIMS

Workshop Process Step 1: Address data collection issues

IEC, Items Provided, Age Step 2: Review data requirements and confusions

around requirements and data entry Step 2: Prepare Master Tab

Define universe of data you will report Map your service category to IPPFs new ones RO can disable categories irrelevant to your MA

Step 3: Prepare Prep Tool for data entry Test if mapping worked

Step 4: Generate reports of data entered

Technical Support Rupal Sanghvi – WHR Sr Evaluation Officer Shelly Makleff – WHR Evaluation

Coordinator Leslie Varkonyi – WHR MIS Director Xavier Gonzalez – IPPF MIS Consultant

& Translator