from co-creation to structural collaboration at best of esomar germany

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From co-creation to structural collaboration: How online customer communities reshape business by Tom De Ruyck (Head of Consumer Consulting Boards at InSites Consulting), presented at the Best of ESOMAR event in Frankfurt (DE) on Monday February 17, 2014.

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Page 1: From co-creation to structural collaboration at Best of ESOMAR Germany
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@tomderuyck

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@tomderuyck

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@tomderuyck

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@tomderuyck

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@tomderuyck

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@tomderuyck

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@tomderuyck

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@tomderuyck

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@tomderuyck

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@tomderuyck

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Communities can

be representative#1

@tomderuyck

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@tomderuyck

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The more participants, the better#2

@tomderuyck

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@tomderuyck

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They are not in it

for the money#3

@tomderuyck

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@tomderuyck

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Gamified research is only

nice for the partcipant#4

@tomderuyck

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@tomderuyck

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Projective/creative techniques

are too difficult online#5

@tomderuyck

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@tomderuyck

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Mobile gives you

more of the same#6

@tomderuyck

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@tomderuyck

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Members can help you in doing a better

job as a researcher#7

@tomderuyck

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@tomderuyck

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@tomderuyck

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@tomderuyck

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@tomderuyck

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Managing Partner &

Head of Consumer Consulting Boards

@tomderuyck

[email protected]