from digital marketing to realtime marketing

20
ge 1 From Digital Marketing to Realtime Marketing Tonia Ries Modern Media September 24, 2014

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What's the best way to get to know your customer? Traditional marketing uses database-driven information such as demographics, psychographics, or purchase history to track and monitor prospect and customer behavior. But today, marketers can tap into signals that will let you connect with customers in far more relevant ways. Find out why realtime marketing really does represent a big shift in how brands connect with customers. What are the different types of contextual relationships you can create? What technologies do you need in your realtime marketing toolbox? And what are the characteristics that all realtime brands have in common?

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Page 1: From Digital Marketing to Realtime Marketing

page 1

From Digital Marketing to Realtime Marketing

Tonia Ries

Modern Media

September 24, 2014

Page 2: From Digital Marketing to Realtime Marketing

page 2

Hello.

Tonia Ries | @tonia_ries

Founder, CEO, Modern Media

Founder, Editor, The Realtime Report

Host, Realtime Marketing Lab, October 14, NYC

Page 3: From Digital Marketing to Realtime Marketing

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What’s the best way to get to know your customer?

Content Marketing

Lead Nurture

CRM Integration

Social Media Presence

Demographics

Psychographics

Buyer Personas

Likes and Follows

This?

Extra credit reading:http://www.socialmediaexplorer.com/digital-marketing/the-death-of-the-sales-funnel-as-we-know-it/

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What’s the best way to get to know your customer?Or this? Tellagence Discover Demo

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Realtime Marketing Is Not About Speed.

It’s About Context.

Shared Conversations

Shared Connections

Shared Experiences

Shared Events

Relationships

Engagement

Commitment

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Realtime Context:

Conversations

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Realtime Context:

Shared Connections

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Realtime Context:

Shared ExperiencesLa Redoute Realtime Weather Billboard

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Realtime Context:

Shared Events

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Realtime MarketingThe Business Use Cases

Amplification Customer Service Promotions

Positioning Product Development

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Realtime MarketingThe Business Use Cases

Amplification Customer Service Promotions

Positioning Product Development

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The Realtime Marketing Toolbox

1. Listening and analytics tools

2. Content management, curation, and realtime streaming

3. Management and distribution

4. Engagement platforms

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Realtime Brands …

Talk like real people.

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Realtime Brands …

Think like a platform.Branderati platform demo

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Realtime Brands …

Hand over the keys.

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Realtime Brands …

Practice, Practice, Practice.

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Realtime Brands …

Remember that it works both ways. The Naked Air Berlin Guy

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A little bit more about me.

Tonia Ries | @tonia_ries | [email protected]

Founder, CEO, Modern Media

Founder, Editor, The Realtime Report

Host, Realtime Marketing Lab, October 14, NYC

Female

Age 35-50

College-educated

Good credit score

Zip code 11954

This?

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A little bit more about me.Or This?

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Thank you.

Tonia Ries

Founder, CEO, Modern Media

Founder, Editor, The Realtime Report

Host, Realtime Marketing Lab, October 14, NYC

@tonia_ries

[email protected]

631.668.2697