From Engagement to Enrollment: Converting Admits to Registrants

Using Connect

Thomas Byrnes, Admissions Specialist

Laura Bruno, Assistant Dean of Enrollment Management

July 2015

Presentation Objectives

SHARE OUR STORY

WHO we are…WHERE we work…WHAT we do

& HOW we do it.

What we will cover:

Keeping students moving through the process! Admits Tested Committed Registration Ready

AND Building the Advisement Schedule

Who we are and where we work…

QCC at a Glance

• A part of the City University of New York- the largest urban University in the Country.

Established in 1959 on the former site of the historic Oakland Golf Club

Nationally Acclaimed Queensborough Academies One of the most diverse populations of any

college in the U.S. Queensborough enrolls over 16,000 students

each year in the liberal arts and sciences as well as career and pre-professional programs

Enrollment Profile

23,034 Applied

Admitted Students

Admitted Students

Phase Admits – Central CUNY Application – For students applying before application deadline.

Direct Admits – For students applying after CUNY’s application deadline.

Admitted Students – Acceptance Email

Admitted Student – Acceptance Email

Acceptance Email Content Doc

I am a NERD for filters! FILTERS are at the foundation of everything we do!

Students don’t always do what we hope they would do! Plan for that – Resend Acceptance Email, Reminder Emails, Checklist Email, etc.

Admitted Students – Resend Acceptance Email

Admitted Students – Checklist Email

Checklist Content Doc

Checklist

Declined Admissions Survey

Admitted Student – Congratulations Postcard

Testing and Options

Testing

Testing – Special Programs Email

• Accelerated Studies in Associates program (ASAP)

• CUNY Language Immersion Program (CLIP)

• CUNY Start• University Skills

Immersion Program (USIP)

Special Programs Content Doc

Committed

Committed – Commitment Confirmation Email

Content Doc

Watched Attribute Filter

Registration Ready &Building the Advisement Schedule

Registration Ready & the Advisement Schedule

How does a student become “Reg-Ready”?

5 Academies and a One-Stop• Fall 2014 – Over 1,900 Events Created

• Business Academy – 399 • Health Related Sciences Academy – 399 • Liberal Arts Academy – 376 • STEM Academy – 288 • VAPA Academy – 344 • One-Stop – 115

Building the Schedule – Event Details

Building the Schedule – Groups

Building the Schedule – Groups

Building the Schedule – Select an Appointment

Contact Us

Thomas Byrnes – TByrnes@qcc.cuny.eduAdmissions Specialist, Queensborough Community College

Twitter: @TByrnesHigherEd

Laura Bruno – LBruno@qcc.cuny.eduAssistant Dean of Enrollment Management, Queensborough Community College

Questions?