From Fragile to Agile: Insights for Success

Driving an agile procurement and commercial business beyond using agile methodology

Rob Halsall, Westpac NZ CPO and Managing Director, The Executive Athlete

Relevance

• What is your current relevance?

• What is the business perception

of your relevance?

• Can you create new relevance?

• Do you have a differentiator?

• What are the 3 things you can

do to turn apathy to empathy?

(The Executive Athlete 2017)

Agility

Improving procurement’s business

agility saw a 53% increase in

perceived importance, as did

supporting enterprise digital

transformation objectives.

(Hackett Group 2017)

LeadershipRoselinde Torres (Leadership Expert, BCG, 2013) What makes

great leaders - 3 questions that define and evidence

leadership in the 21st Century.

1. Where are you looking to anticipate change?

2. What is the diversity measure of your network?

3. Are you courageous enough to abandon the past?

84%surveyed thought digital

transformation offers step

change performance

improvement for

procurement function and

service delivery over next

3-5 years.

(Hackett Group 2017)

Digitisation of ProcurementIf Digital Business is a transformation of the ‘sell’ side of an Enterprise then it

stands to reason that a similar transformation must take place in the ‘buy’ side.

After all, your Enterprises buy is another Enterprise’s sell. (iValua Survey 2015)

Internet of Things, Cognitive Systems, Robotics, Simple Task Automation - how

does Procurement embrace as an enabler? Is it a threat that Sourcing, Category

and other quantitative analysis could be completed via cognitive systems? ….or is it

a positive that Procurement could have the opportunity to demonstrate it’s

thought leadership, holistic approach and relationship skills to have a real seat at

the table and influence business strategy? (The Executive Athlete 2017)

In an age where capital is

superabundant, your most precious

assets are your organisation's

'Time', Talent & Energy‘.

Identify causes of organisational

drag—institutional factors that

slow things down, decrease output,

and drain people's energy.

(Bain 2017)

+50% believe they are not

ready for where we are

going in 2017 and

beyond.

(Hackett Group 2017)Business

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Excellence• You can’t cost cut your way to

greatness. It’s a death spiral.

• Test fast, fail fast, adjust fast.

• Build a curious organisation.

• Improve or Re-imagine?

People

• Profit is a derivative concept.

It all comes from people.

• Successful companies treat

customers like guests and

employees like people.

(Tom Peters, Various)

From Fragile to Agile: Insights for Success

Driving an agile procurement and commercial business beyond using agile methodology

Defn: Agility - ability to move quickly and easily………ability to think and understand quickly………….

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People (Who)

• What is your people plan?

• Talent attraction / retention

• 4 E’s

• Diversity & EQ (People Skills)

Product (What)• What products / Services are you providing?

• Do your internal business partners understand them?

• What do you own Vs manage?

Process (How)

• What are your core processes? How many? How effective / efficient is

your service delivery?

• Do your business partners understand them?

• What is your approach to process excellence?

Platform• What is your Procurement Digital strategy?

• S2C / P2P /

• Data & Information Management

• Document management

• Simple task automation

Pace

• Program Management & Governance

• Operating cadence

• Change Management

• Communications

Partners• What is your approach to partner management?

(SPM/SRM/CRM)

• Do you actively co-create innovation?

• Internal business partners (Clients)

• External business partners (Suppliers)

• BPO Partners

• Network Partners

Purpose (Why)

• Value proposition

• Benefits, Risk Mitigation, Revenue, Cost Management, Social Value

Progress• VoC / VoS – Frequency?

• Value delivered measure?

• Have you measured your model maturity?

Eight Core DimensionsHave you built agility into your operating model?

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Thanks for listening Questions

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