from good to epic: the principles of journalism applied to content marketing
TRANSCRIPT
While brands are pumping out content more efficiently, they’re
not necessarily doing it more effectively.
As described by the world’s top universities, here’s how marketers can apply the
principles of journalism to their own work – lessons
from content experts.
“Journalists must pursue the truth in a practical sense. This ‘journalistic truth’ is a process that begins with the professional
discipline of assembling and verifying facts… Journalists should be as transparent as possible about sources and methods so
audiences can make their own assessment of the information.”
Principle #1:
Source: Pew Research
This is a golden rule for journalists, and should be for content marketers, as well. Your credibility and
your company’s reputation are at stake.
“While news organizations answer to many constituencies, including advertisers and
shareholders, the journalists in those organizations must maintain allegiance to citizens and the larger public interest. This
commitment to citizens first is the basis of a news organization’s credibility.”
Principle #2:
Source: Pew Research
Every piece of content you create as a marketer exists to
serve a business goal, but it's guaranteed to fail if it
doesn't ultimately serve your audience’s needs in the process.
“This discipline of verification is what separates journalism from other modes of
communication, such as propaganda, fiction or entertainment.”
Principle #3:
Source: Pew Research
Journalism involves research, interviews, fact
checking and then rechecking. Your content
creation should be no different.
Do your research, get your facts right, include links to your sources, and double
check all before you publish. Accuracy is vital.
“Independence is an underlying requirement of journalism, a cornerstone of its reliability… While editorialists and commentators are not
neutral, the source of their credibility is still their accuracy, intellectual fairness and ability
to inform–not their devotion to a certain group or outcome.”
Principle #4:
Source: Pew Research
The value of a whitepaper, eBook or other content asset
naturally diminishes if it is perceived as nothing
more than glorified marketing collateral.
Third-party gated content assets tend to generate more downloads, and also produce
better leads, on average, than company-branded
content assets.
“Communicators have an obligation to protect freedom by not demeaning it in
frivolous use or exploiting it for commercial gain.”
Principle #5:
Source: Pew Research
Yes, your ultimate goal is to sell. But content marketing is
a marathon, not a short sprint. Your real goal is to
create better customers over the long term.
“Accuracy and truthfulness require that as framers of the public discussion we not
neglect the points of common ground where problem solving occurs.”
Principle #6:
Source: Pew Research
Sometimes marketers forget about their audience and
talk to the CEO or to themselves. They end up
slipping into the corporate voice. Do that, and watch your audience slip away.
“For its own survival, it must balance what readers know they want with what they
cannot anticipate but need. In short, it must strive to make the significant interesting and
relevant. The effectiveness of a piece of journalism is measured both by how much a work engages its audience and enlightens it.”
Principle #7:
Source: Pew Research
Journalists can find a good story in a sea of information and distill it into something
that the reader wants to stay with. Your content should be
every bit as riveting.
“Journalism is a form of cartography: it creates a map for citizens to navigate society. Inflating events for sensation,
neglecting others, stereotyping or being disproportionately negative all make a less
reliable map. The map is only an analogy; proportion and comprehensiveness are
subjective, yet their elusiveness does not lessen their significance.”
Principle #8:
Source: Pew Research
Your content should always be comprehensive at every
level. From individual pieces to your overall strategy, you must effectively describe the
reality of your industry.
“Each of us must be willing, if fairness and accuracy require, to voice differences with our
colleagues, whether in the newsroom or the executive suite… This stimulates the
intellectual diversity necessary to understand and accurately cover an increasingly diverse
society. It is this diversity of minds and voices, not just numbers, that matters.”
Principle #9:
Source: Pew Research
It might seem difficult to always produce content that
is accurate, balanced, interesting, and focused on
your audience.
But content marketers must remain close to these values.
In the end, this is the only way to make your audience trust your content, share it,
and ultimately become loyal customers.
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