Spring 2014

A magazine from Cigna-HealthSpring®

MORE FROM LIFE

Y0036_14_15340 CMS Accepted 02112014

DANCING TO LIVECigna-HealthSpring’s 2013 Silver Stars winner dances to fight Alzheimer’spage 6

DREAM ONTips to help you get a better night’s sleeppage 9

Healthy recipe: Quinoa and Black Bean Salad page 20

YOGA FOR A MORE YOUTHFUL YOU page 4

WHEN LESS IS MORE 4 secrets to getting to a healthy weightpage 18

WHAT’S INSIDE

FEATURES

3 Senior Momentum: Charlie Beristain “I’m not finished.”

4 Stay Young With Yoga Benefits for mind and body

5 Be Aware: Benadryl Side effects can cause problems

5 New Statin Guidelines Debate A new look at cholesterol-lowering medicines

6 Dancing to Live 2013 Silver Stars winner Hazel Minnick shares how she dances to fight Alzheimer’s

7 The Memory Thief Forgetfulness or Alzheimer’s?

9 Dream On Tips for getting a better night’s sleep

14 Customer Service Answers Your Questions What to do if…

15 Why 90 Can Be Better Than 30 90-day prescriptions can improve health outcomes

16 Your PCP and You A valuable partnership

18 When Less is More Four secrets to getting to a healthy weight

19 Same Pill, Different Look Why your meds may not look the same

COLUMNS

3 From Our Founder and President

8 Compliance Corner

10 Ask the Doc

11 Puzzle

12 Your Neck of the Woods

17 The Physician Connection

20 Healthy Recipe

2

Send us your healthy living tips and recipes! Have a question about something you read in More from Life? Write to us at newsletter@healthspring.com.

CALL 8 a.m. – 8 p.m., 7 days a week

Cigna-HealthSpring members:1-800-668-3813

Not yet a member? 1-888-284-0270By calling the number above you will be directed to a licensed sales representative.

TTY: 711

EMAIL letushelpyou@healthspring.com

WEBmycignahealthspring.com

QUESTIONS?

facebook.com/cignahealthspring

twitter.com/CignaHS

Look for this icon throughout this issue. It means you can view exclusive features in our electronic version of More from Life! Watch videos, listen to podcasts and read articles available only online. Simply visit our Facebook page and click the More from Life tab.

CONNECT WITH US!

@

FROM OUR FOUNDER AND PRESIDENT

Dear Cigna-HealthSpring friends:Now that the holidays are behind us and 2014 is in full swing, you may find that you have questions about your Cigna-HealthSpring coverage and benefits. Many of the articles in this

issue of More from Life are devoted to answering those questions. On page 14, our Customer Service team weighs in on some commonly asked billing questions. And on page 16, we talk about the importance of developing a strong relationship with your primary care physician. Throughout, you’ll find lots of tips and advice on taking your medicines safely and properly.

If you have questions we haven’t answered in this magazine, our Customer Service Representatives are ready to help. Our #1 goal is to make sure you get the most from your Cigna-HealthSpring benefits, so don’t hesitate to give us a call.Enjoy the warmer weather springtime brings. I’ll see you next issue!Sincerely,

Herb Fritch President, Cigna-HealthSpring

3

“I’M NOT FINISHED.”

Meet Charlie Beristain, 76, retiree and avid bike rider. Charlie is living proof that it’s never too late to live your dreams. What’s his secret?

Start slow.

“Whatever you start, you should start slowly. I had a 3-speed bike. I rode it around the block. I rode it around two blocks. Pretty soon I could lap all day long.”

Focus on the positive.

“I have as many maladies as every other 76 year old. It’s just that I don’t dwell on them. I can overcome them.”

Seize the momentum.

“I thought I would be long since finished at 76. And I’m not finished at all. I’m probably as strong as I was 10 years ago. I look at it this way: I’m only going through this life just once. If I don’t do it now, I’m not going to be able to do it in 10 years. So every day is a great day!”

Source: Quotes and video courtesy of Cigna.

seniormomentum®

Watch a video of Charlie’s inspiring story and meet other extraordinary people on our Senior Momentum website at www.cigna.com/sites/SeniorMomentum/#video.

4

MIND• Reducedstress,anxiety

and/or depression• Improvedmentalhealth

and feelings of well-being• Improvedsocial

engagement

BODY• Stronger muscles • Increasedflexibilityand

range of motion • Slowed bone loss• Better sleep• Relievedpain• Lower blood pressure• Short-term improvements in blood

sugar, cholesterol and digestion

Here are some things to know before you start a yoga practice:Not all classes are the same. Find a class (or teacher) tailored to your specific needs. Are you a beginner at yoga or just starting to get active? Do you have any physical limitations or health concerns? Your teacher needs to know your needs. And the class you choose should match your capabilities and fitness goals.Use props. Can’t touch your toes? No problem. Simply use a block to shorten the stretch. Yoga often uses blocks, straps, cushions, blankets and other props to assist you in poses. Some yoga classes are done entirely in a chair. Don’t push yourself. While yoga is known for relieving chronic pain, it can increase your pain if poses aren’t right for your fitness level. Modify poses if you feel any pain, and rest when you need to. For yoga classes in your area, check with your local YMCA or gym, or visit www.yogajournal.com. And be sure to talk to your doctor before starting a new exercise program.

Source: National Center for Complementary and Alternative Medicine (National Institutes of Health)

YOGA FOR A MORE YOUTHFUL YOU

Did you know yoga can slow — even reverse — some of the aging process?It’s true! Over time, as part of the natural aging process, your body’s cells can become stressed and damaged. This can cause your tissues to become inflamed, which leads to illnesses and diseases. A regular yoga practice can decrease tissue inflammation and help repair your body’s cells. Yoga is a form of exercise that can be adapted to any fitness level. It incorporates breathing, stretching, strength (using your own body weight) and cardio for a total mind-body workout. Just look at the benefits:

5

BE AWARE: BENADRYL It’s almost spring! Grass is getting greener, flowers are starting to bloom…and allergies are kicking in. If you’re an allergy sufferer, you’re probably familiar with Benadryl®, a popular over-the-counter antihistamine. Benadryl can relieve allergy and cold symptoms. It can also cause drowsiness. The reason: Benadryl contains diphenhydramine (pronounced dye-fen-HY-dra-meen), an ingredient also used in sleep aids like Unisom and motion sickness medicines like Dramamine®. In addition to drowsiness, diphenhydramine can cause:• Mentalconfusion• Dizziness• Troubleurinating/urineretention• Blurredvision• Drymouth• ConstipationThese side effects are common in people over age 65 and can put you at risk for other problems. For example, dizziness can cause you to fall. Urine retention can lead to bladder control issues. To avoid problems, you may need to start with a lower dose. Talk to your doctor.

Get advice before you buyDiphenhydramine is found in many over-the- counter medicines — not just Benadryl. Always read labels and talk to your doctor or pharmacist before purchasing over-the-counter medicines to avoid taking too much.See related articles about sleep aids on pages 9 and 10.

Source: U.S. Food and Drug Administration

NEW STATIN GUIDELINES DEBATECholesterol-lowering medicines get a fresh look

The American College of Cardiology and the American Heart Association recently released new guidelines for cholesterol-lowering drugs called statins. The new guidelines focus on reducing the risk for heart disease and stroke. This could mean a difference in the way doctors prescribe statins and an increase in the number of adults who may qualify to take them, which has sparked much debate among health care professionals. Cigna-HealthSpring is following this important discussion and will continue to keep you updated. As a reminder, this does not affect your 2014 plan in any way. While the new guidelines may still be under debate, now is a great time to start a conversation with your doctor about your heart health. He or she can help you determine if you’re at risk for heart disease and explain what the new statin guidelines may mean to you.

Be heart healthy!Make it a goal to know your numbers (cholesterol, blood pressure and weight). Maybe it’s a call to your doctor’s office or getting blood work done. Be sure to schedule it on your 2014 Cigna-HealthSpring calendar and make this your month to be heart healthy. Here are four tried-and-true ways to start:

1. Be tobacco-free

2. Get active

3. Manage stress

4. Get to a healthy weight

6

When that thing you dream becomes that thing you do Cigna-HealthSpring member Hazel Minnick stepped into the spotlight on Nashville’s Ryman Auditorium stage to compete in the annual Cigna-HealthSpring Silver Stars talent competition that showcases performers ages 60 and up. There, in front of a live audience and panel of celebrity judges, she beat out hundreds of auditioners and nine finalists to win first prize. Here’s Hazel’s story.

Hazel was diagnosed with early-onset Alzheimer’s at age 53. In the beginning stages of the disease, she noticed gaps in her train of thought. Then confusion set in, and she no longer recognized family members. She began calling cars sewing machines, and the phone became a spice rack. When her language skills and comprehension became problematic, the former English professor reacted by going into seclusion. After her doctor found a combination of medicines that lifted Hazel’s mental fog, she was able to think more clearly. But medication side effects caused her severe problems with balance and coordination, and she became dependent on a wheelchair or walker. Then came her life-changing moment: Hazel was asked if she wanted to learn to dance. Wondering how she could possibly dance when she couldn’t even walk steadily, she decided to give it a shot, and in time, a new world revealed itself. She discovered that ballroom dance’s methodical movement improved her balance and mobility. Through dance lessons and strengthening classes, she has since won competitions and shared a personal coaching session with world-class dancer Tony Dovolani of the hit TV show, Dancing with the Stars.“Remarkably, I have not fallen once since I started ballroom dance classes,” Hazel says. “It increased my mobility and improved my balance.”

Perseverance pays It was her love of dance and continued resolve to conquer Alzheimer’s that led Hazel to sign up for the Cigna-HealthSpring-sponsored Silver Stars competition,

DANCING TO LIVE

Watch a video of Hazel Minnick’s winning Silver Stars performance.

Photo courtesy of Jim Shea

7

which attracts hundreds of talented competitors. Named one of ten finalists, Hazel and partner Jamie Black danced an elegant interpretation of Andrea Bocelli’s “Dare to Live,” and received a standing ovation. Upon accepting her first-place prize at the end of the program, Hazel was asked to share a few words about herself. “I am living proof that God is greater than the disease within me, and that there is a means to reverse the symptoms and live vibrantly with Alzheimer’s disease,” she says. After the celebrating was over, Hazel said the chance to perform at the Ryman meant much more to her than taking home top honors. “I am so thrilled to share my story,” she says. “To have the opportunity to give a larger voice to the message

of hope for the disease of Alzheimer’s through my words and dance was so fulfilling for me.”As the reigning Silver Stars winner, Hazel also won the hearts of a larger audience. She continues to share her message both on and off the dance floor. In addition to learning a new dance routine, she’s currently working on a documentary film about living with Alzheimer’s disease, which will include a cameo of her Silver Stars appearance. She has also released a book that chronicles her life with the disease: “Living in My Shadow: My Journey with Alzheimer’s.” Hazel’s Silver Stars experience is one she wants to hold close for as long as she can. “I know all this will soon fade,” she says. “I want to remember this day forever. In every life there comes a time when that thing you dream becomes that thing you do.”

THE MEMORY THIEFForgetting things is a normal part of life. But for people suffering from Alzheimer’s disease (AD), it’s more than simple forgetfulness.

What is Alzheimer’s?

AD is a progressive brain disorder with symptoms that generally start to appear after age 60. More than five million Americans live with AD, which destroys brain cells and causes memory, thinking and behavior problems. 

Alzheimer’s or forgetfulness?

People who are simply forgetful wouldn’t mistake a car for a sewing machine like Hazel Minnick did (see article starting on page 6). But a person with Alzheimer’s would. Other signs of AD include:• Increasingandsignificant

memory loss. A person with

AD may forget more often and may never be able recall information.

• Difficultywithfamiliartasks. Tasks like getting dressed or fixing a meal may become more difficult or impossible.

• Troublefindingtherightword. With AD, simple words may be forgotten or replaced with unusual words, making speech and writing hard to understand.

• Lossofjudgment. For example, a person with AD may give away large sums of money to strangers.

• Personality,moodandbehavior changes. These may include rapid mood swings, confusion,suspicionand/orfearfulness.

Behavior changes like forgetfulness that occur because of aging can also be symptoms of AD. The differences between normal changes and AD warning signs aren’t always clear. If you suspect you or a loved one is showing symptoms of AD, talk to your doctor about possible next steps. Sources: Alzheimer’s Association; National Institute on Aging

8

COMPLIANCE CORNER

GIVE YOUR PASSWORDS SOME MUSCLE

You lock your doors, hide your valuables, and keep a close eye on your purse or wallet. But are you as careful with your computer passwords? Most people are not. Here are some interesting facts about passwords:

To crack 90% of 16,000 passwords

It took 1 hacker Just 1 hour

WORDPASS

The most common password is PASSWORDHere are some others:

123456 12345678 abc123 qwerty letmein 111111 dragon

THE STRONGEST PASSWORDS:

Source: StaySafeOnline.org (National Cyber Security Alliance)

DO contain UPPERCASE, lowercase, numb3rs and symbol$

DON’T contain family or pet names, addresses, birthdates or phone numbers

TREE SAVERS, UNITE!Ready to go green with e-delivery? It’s easy to do. You can request to receive some of your Cigna-HealthSpring documents electronically. Give us a call or visit green.mycignahealthspring.com. Your information will be delivered securely, and you’ll help save a tree!

9

You toss and turn, your mind is racing, and you just can’t get to sleep. Or you fall asleep, only to wake in the middle of the night, unable to doze off again. Sound familiar? At best, sleep problems can be frustrating. At worst, they can cause major health problems like heart disease, high blood pressure and stroke.Prescription sleep aids like Ambien® and over-the-counter products like Sominex® may seem like a good solution, but they’re meant for short-term use. If you take a sleep medicine long term, it can stop working. Or you can become dependent on it.If you take prescription or over-the-counter sleep aids, talk to your doctor about what you can do to cut back or stop using them. And check out our “Ask the Doc” column on page 10. It’s important to develop good sleep habits without medicine. Try these tips:

Wind downWhen you’re active, you produce cortisol, a hormone that increases alertness. Give yourself time to relax before going to bed. A hot bath, a good book or a few minutes of meditation can help you fall asleep.

Get a regular routine Try to go to bed and get up at about the same times. After following the routine for a while, you’ll set your body’s internal clock and sleep will come more easily.

No nappingOr if you do take a nap, try to make it short and early in the day. This will make it easier for you to get to sleep at a decent hour and sleep soundly through the night.

Eat and drink earlyFinish your evening meal several hours before bedtime. And steer clear of foods that cause indigestion, such as spicy or fried foods. Keep drinks to a minimum before bed to reduce the need to go to the bathroom during the night. Remember, alcohol, caffeine and nicotine can all interfere with good sleep — no matter what time of day you use them.

Curb clock watchingStaring at the clock can cause stress as you watch sleepless minutes ticking away. If your clock face is illuminated, turn it away from you.

Source: Harvard Medical School Division of Sleep Medicine

DREAM ON How to get a better night’s sleep

Make your bedroom a sleep haven• Removethetelevision.

• Installcurtainsthatblocklightsuchasblackout curtains.

• Keepthebedroomatacooltemperature.

• Buyacomfortablemattress.

• Putpetsinaseparateroomiftheykeepyou up at night.

10

This column is intended only as general interest and does not in any way create a physician-patient relationship. As with all information contained in this newsletter, you should discuss any health concerns with your physician or caregiver. If you have any immediate health care needs, contact your physician immediately. The information in this column is not intended to serve as medical advice.

ASK THE DOCQ&A about sleep aids with Dr. Jim Lancaster, Cigna-HealthSpring Medical Director

Having problems sleeping? Dr. Lancaster discusses your best courses of action.

What are the best sleep aids?

Dr.Lancaster: If you have problems sleeping, called insomnia, it’s important to first have a face-to-face talk with your primary care physician (PCP). Then you and your PCP can work together to decide whether you need a sleep aid, and if so, which one is best for you.Although not as potentially habit-forming as prescription sleep aids, over-the-counter (OTC) versions often contain an ingredient called diphenhydramine, which can cause negative side effects, especially in older adults (see related article on page 5).

How long can I take a sleep aid?

Dr.Lancaster: Sleep aids are not meant to be taken long term. In addition to their side effects — such as mental confusion and increased risk of falls — there is also the risk that you’ll become dependent on the drug if you take it long term (this generally means longer than one to two weeks). Dependence can come in many forms, but it’s important to realize that it means not only a true physical need to take the medication for sleep, but also a feeling that sleep won’t come without the medication.

Besides taking medicine, what else can I do to get some rest?

Dr.Lancaster: Talking to your PCP is the best place to start. But there are things you can do on your own starting tonight. Take a look at the recommendations on page 9. Doctors often hear, “I really don’t want to take more medicines, doctor.” Sleep issues are a good example of how making lifestyle changes instead of taking medicine can be the safest choice. In this issue of More from Life, you’ll find useful information on how to get better sleep without medicines.

Have a question for our doctors? Send it to newsletter@healthspring.com and it may be featured in the next issue of More from Life.

IT’S NOT TOO LATE!AlthoughpeakfluseasonisinJanuaryandFebruary,thefluviruscanlingeraslate asMay.It’snottoolatetogetprotected.AsaCigna-HealthSpringmember,you’reeligibleforano-costflushoteachyearfromyourprimarycarephysician.

11

Puzzle provided by Kappa Publishing Group, Inc.

CROSSWORD PUZZLE

ACROSS

1 Oven5 Not her8 Note12 Creme-filled cookie13 ___ ___ loss (2 wds.)14 Author Bagnold15 Sewing juncture16 Sweater neckline17Peruse18 Bride’s answer (2 wds.)20 Biology, e.g. (abbr.)22 Ants’ paradise25 Wobble29 Made eyes at30 To’s pal31 “ _____ Been Everywhere”32 C.S.A.’s Robert (2 wds.)33 Spanish for “river”

34Packfreight35 Off __ __ good start (2 wds.)36 Goldfish, e.g.37 Serpent38 “Yes and no” answer (2 wds.)40Putonpounds41Punchingtool42 Mythical bird43Powderbase46 Spud bud48 _____ and kin52Parkayproduct53 Letter after bee54 Tan color55 Scolds56 Small bit57 Horse’s restraint

DOWN

1 Boxing results (abbr.)2 Vexation3 Field4Party’scandidate5 Chaos6 Follower (suffix)7 Conductor’s title8 Worth9 Compass pt.10 Farrow of films11 Like Neil Simon’s couple19 Accomplished21 Murmuring sound22 Rhyme makers23 Northern home24 Transparent26 Tycoon27 Arouse28 Married again30 Suitable33 Consider carefully34 Rude laugh36 “Bam!”37_____Paulo,Brazil39 Mexican treats40 Covetousness43 Shipping weight44 ___ ___ carte (2 wds.)45 Table support47 “Yes” vote49 Decorate a cake50 Cycle starter51 Attila, e.g.

Stumped? Findthe answers to this puzzle on page 19.

12

YOUR NECK OF THE WOODSHappenings in and around your area

ALABAMA

BIRMINGHAMEmerson String QuartetBrock Recital Hall, Samford UniversityMarch 18, 7:30 p.m.

HUNTSVILLE Spring Festival of Flowers Huntsville Botanical GardenMarch 31-April 30, 9 a.m.-6 p.m.

MOBILE62nd Annual Arts & Crafts FestivalDowntown FairhopeMarch 14-16, 10 a.m.-5 p.m.

MONTGOMERYFountain City Arts FestivalPrattPark(Prattville)March 29, 9 a.m.-5 p.m.

ARKANSAS

TEXARKANA2014 Texarkana Heart WalkTexarkana A&M UniversityApril 12, starts at 8 a.m.

DELAWARE

GEORGETOWN3rd Annual “Music for a Positive Difference” concertEpworth Methodist ChurchMarch 29, 6:30-8:30 p.m.

WILMINGTONFirst Friday Art StrollHistoricKennettSquareFirst Friday of every month, 6-9 p.m.

FLORIDA

PENSACOLAJazzFest 2014 Arts & CraftsSevilleQuarter,BayfrontPkwy.April 5, starts at noon

GEORGIA

ATLANTA78th Annual Dogwood Arts FestivalPiedmontParkApril 11-13Friday, noon-10 p.m.Saturday, 10 a.m.-11 p.m.Sunday, 10 a.m.-6 p.m.

ILLINOIS

CHICAGOSt. Patrick’s Day paradeStartsatGrantParkMarch 15, noon

American Diabetes Association EXPO Chicago 2014McCormickPlace2301 S. Lake Shore DriveSaturday, April 510 a.m.-4 p.m.

MARYLAND

BALTIMORE St. Patrick ‘s Day paradeWashington Monument March 16, starts at 2 p.m.

Y

PENNSYLVANIA

PHILADELPHIAThe Philadelphia Antiques ShowPennsylvaniaConventionCenter,HallFApril 26-29

SOUTH CAROLINA

CLEMSONClemson Blues FestivalPatrickSquareApril 13-19TENNESSEE

TENNESSEE

NASHVILLECheekwood in Bloom (botanical garden)Cheekwood Art & GardensMarch 22-April 27

TEXAS

BEAUMONTArt in the ParkStark Museum of ArtMarch 15, 9 a.m.-4 p.m.

WASHINGTON, D.C.

National Cherry Blossom FestivalWarner TheaterMarch 22, 5 p.m.-6:30 p.m. (opening ceremony)

13

MISSISSIPPI

BILOXI2nd Annual Harbor FestJonesPark,Hwy.90,GulfportMarch 29, 9 a.m.-5:30 p.m.

TUPELO2014 Don’t Be Cruel BBQ DuelFairpark District, DowntownMarch 14, 10:30 a.m.-11 p.m.March 15, 10:30 a.m.-7 p.m.

NORTH CAROLINA

CHARLOTTE AREA Honoring Our Heroes (WWII exhibit)HistoricRosedalePlantationMarch 1-30Tours Thursday-Sunday at 1:30 and 3:00 p.m.

OKLAHOMA

OKLAHOMA CITYMomentum (art exhibit)Farmer’sPublicMarketMarch 7-8, 8 p.m.-midnight

TULSAFlipside: the Patti Page Story (musical theatre)ChapmanMusicHall,TulsaPerforming Arts CenterMarch 16, 7 p.m.

?

???

?

?

???

? ??

?

? ?

?????

??

?

??

?

?

?

?

? ??WHAT TO DO IF … you have questions about your 2014 benefits.A great place to start is your Annual Notice of Change (ANOC). And for first-time members, check out the Evidence of Coverage (EOC) in your Welcome Kit. If you prefer a friendly voice, give us a call. Our Customer Service Representatives are ready to answer your questions. If email is more your style, write to us at letushelpyou@healthspring.com. Be sure to include your phone number so our Customer Service team can call you with answers. Because information transmitted by email is not secure, it’s best not to include personal health details. To protect your health information, one of our representatives will review your email and give you a call.

$

Cigna-HealthSpring pays your provider the

covered portion.

You may then receive a bill from your provider for the

portion of the cost you owe.

Cigna-HealthSpring looks at the bill to determine the portion your plan covers.

You receive care from a Cigna-HealthSpring

network provider.

Provider sends the full bill to

Cigna-HealthSpring.

Also keep in mind:

• Cigna-HealthSpringpremiumbillswill always have our logo on them.

• Ifyoureceiveabillfromanotherprovider and are not sure if you should pay it, or if you don’t recognize the provider, call Customer Service. We’re here to help make sure you don’t pay more than you should for your health care.

WE ARE HERE FOR YOU

CUSTOMER SERVICE ANSWERS YOUR QUESTIONS

WHAT TO DO IF … you receive a bill from your doctor.Normally, if you receive a bill from a network provider, it will be for the portion you owe after Cigna-HealthSpring has paid the provider his or her share of the covered amount. Here’s how it works:

14

?

??

??

?

WHY 90 CAN BE BETTER THAN 30No, we’re not talking about age (although 90 can be quite fabulous!). We’re talking about prescriptions and two easy ways you can save money:

1 Ask your doctor to write your prescriptions for a 90-day supply.

If you take medicine for a chronic or ongoing condition, you might find that a 90-day supply costs less than filling three 30-day prescriptions. As a Cigna-HealthSpring member, you can even get your medications sent right to your home through Cigna Home Delivery PharmacySM. And you’ll have access to our friendly licensed pharmacists anytime day or night. Give it a try by calling 1-800-767-9803, 24 hours a day, 7 days a week.

2 Take your medicine exactly as prescribed.

Studies show that people who fill their prescriptions for a 90-day supply* instead of 30 days at a time are more likely to take their medicines as prescribed. When you follow doctor’s orders, you may be able to avoid complications and hospitalization and, ultimately, save money.* Not all medications are available in a

90-day supply. To find out if your medicine is available in a 90-day supply, call Customer Service, or check our drug list online at www.mycignahealthspring.com.

Sources: Centers for Medicare & Medicaid Services; Centers for Disease Control and Prevention

Listen to a podcast on the importance of taking your medications properly with our own LenoreKelley,R.Ph.,CignaHomeDeliveryPharmacy’schiefpharmacist.

15

QuickFill helps ensure you don’t run out.This free service from Cigna Home Delivery PharmacyletsCigna-HealthSpringmembersknowvia email, phone or text message when you’re halfway through your 90-day prescription. This gives you plenty of time to order a refill so you don’t have to worry about missing a dose. To sign up, call 1-800-767-9803. Remember: Refills are not automatic; you must authorize them before we can ship your medication. If you miss your reminder, you’ll need to call us back at the number above to authorize the refill.

16

YOUR PCP AND YOUYou might wonder why you hear us talk so much about your primary care physician (PCP). It’s because we believe your PCP is the cornerstone of your care. While specialists are knowledgeable in their specific fields, it’s your PCP who looks at the big picture of your overall health.

Your PCP is in the best position to coordinate your treatment because he or she:

• Knowsyouand your health history

• Keepstrackofallyour medications, making sure they’re safe to take together

• Helpsyouget necessary preventive screenings that detect problems early — when they are easier and less costly to treat

• Workswithyoutodevelopapersonalizedcare plan that matches your health goals

• Refersyoutospecialistswhennecessaryand works with those specialists to ensure your care needs are met

Make sure your PCP is listed in the Cigna-HealthSpring provider directory. If not (or if you’re not sure), call Customer Service to avoid claims delays or additional out-of-pocket costs. If you need a PCP, here are two easy ways to choose one:1. Search the Provider Directory online at www.mycignahealthspring.com. 2. Call Customer Service and one of our representatives will help you choose a PCP.

You also play an important role in this health care partnership. When you see your PCP regularly, you help develop a level of trust and understanding with your PCP and his or her office staff. This makes it easier to discuss sensitive or difficult issues.

Ifyouhaven’tseenyourPCPthisyear,nowisa great time to make an appointment for your annual check-up and any age-appropriate preventive screenings you may need. This spring, you’ll receive a personalized MyHealth statement listing the preventive services you need to have in 2014. Watch the mail for this important statement and call Customer Service if you need help scheduling an appointment.

A valuable partnership

YOUR PCP YOU

Let us know. Have you moved or recently changed phone numbers? Make sure we have your most current address and phone number on file. Call Customer Service.

THE PHYSICIAN CONNECTION

OPENING UP WITH YOUR DOCTORDo you share your health concerns freely with your doctor? Many people don’t. Maybe you’re embarrassed. Perhaps you don’t want to sound like a complainer. Or maybe you think your problem is something you just have to live with.

Thetruthis:Yourdoctorneeds to know.If you’re hesitant to talk with your doctor, nurse or pharmacist

about a problem you’re having, remember this:• Bringingupaproblem

you’re experiencing is not complaining. Even minor issues or symptoms deserve mentioning.

• Manytimes,medicinesideeffects — not illness or disease — are the cause of a problem.Because medicines affect different people in different ways, your doctor may not know

what’s going on unless you speak up.

• Ifyou’reembarrassedtodiscussyour problem, write down your concerns before your appointment and give them to the nurse. This can open the door to a conversation.

Remember, for most problems, there is a solution.Source: NIHSeniorHealth (National Institutes of Health)

17

Talking about side effectsHere are some common problems that could be a side effect of medicine you’re taking. If you’re experiencing one or more of these (or another unexplained issue), tell your doctor:

• Pain

• Dizzinessorfeelingunsteadyonyourfeet

• Urineleakage

• Blurryordoublevision

• Persistentsadness

• Fatigueorlackofenergy

Also, talk to your doctor if you’re having trouble renewing a prescription, paying for your medicine or remembering to take it. He or she can help. See the article on page 15 about the benefits of filling 90-day vs. 30-day prescriptions.

24HOURS

WE’RE HERE WHEN YOU NEED US Need health information or medical advice? Call Cigna-HealthSpring’s 24-Hour Health Information Line at 1-866-576-8773 and talk to a registered nurse. Always call 911 if you’re experiencing a health emergency.

BEST DIET EVER

Lose 10 pounds in 10 days!

MELT POUNDS AWAY

18

WHEN LESS IS MORE4 secrets to getting to a healthy weight

Forget the gimmicks and throw out what you thought you knew about losing weight! Here are four tips that can put you on the path to not only a healthy weight but a healthier YOU.

1| FOCUS LESS on what you weigh and FOCUS MORE on the lifestyle choices you make.

Many experts believe your body naturally moves toward its ideal weight when you eat a nutritious diet with the right amount of calories for your activity level. While you and your doctor may want to set a weight goal, making good choices is more important than aiming for a specific weight.

2| FOCUS LESS on expensive gym memberships, weight-loss gadgets and gimmicks, and FOCUS MORE on tried-and-true (and often free) basics.

If you have a treadmill in your bedroom draped with clothes or an unused gym membership card in your wallet, you get the idea. Gimmicks and gadgets often seem like a good idea when you’re planning to get active, but they often fall short when it’s time to actually get moving. Good ol’ fashioned walking is an excellent way to start. Or if you want a time-tested — think 5,000 years — activity that has proven health benefits for older adults, check out the yoga article on page 4.

Watch“WakingupYourMuscles”withHunterKemper,afour-timeOlympianrunner,asheshareshissimplewarm-upexercises—whetheryou’regoingforawalkortrainingfora5K.

UNDERWEIGHT?These same tips can help you get to a healthy weight even when you need to gain a few pounds.

19

Puzzle solution from page 11

SAME PILL…DIFFERENT LOOK

Have you ever gotten a refill and found that your medicine looks completely different from the pills you’re used to taking? That can happen with generic medicines because they are often manufactured by more than one company. If your pharmacy purchased the same med from a different company, or if you switched pharmacies, you may notice a difference in the way your medicine looks, smells or tastes. If so, don’t stop taking it! First, contact your pharmacy or doctor to confirm it’s the same medicine you’re used to taking. Chances are good that it is.Tip:The Cigna-HealthSpring formulary lists brand name drugs in all caps (e.g., DEXILANT) and generic drugs in italics (e.g., simvastatin).

3| FOCUS LESS on eating less bad stuff and FOCUS MORE on eating good stuff.

When you focus first on eating more fresh, nutritious fare, you won’t feel as hungry for junk food. If you think your junk food cravings are related to stress, not hunger, then address the stress.

4| FOCUS LESS on dropping pounds fast and FOCUS MORE on small, gradual

lifestyle changes. The faster you lose, the more likely the pounds will come back. Slow and steady is the best way to make healthy habits stick — and keep your weight where you want it.

Source: Centers for Disease Control and Prevention

Read more tips on how to get and stay active after age 65.

20

HEALTHY RECIPE

Quinoa and Black Bean Salad

Quinoa (pronounced KEEN-wah) is a superfood, which means it’s extremely high in nutritional value.It’sthemostprotein-richgrainknown,andis loaded with minerals like iron and magnesium. Best of all, it’s delicious!

½ cup dry quinoa 1½ cups water (for boiling quinoa)1½ tablespoons olive oil 3 tablespoons lime juice ¼ teaspoon cumin ¼ teaspoon ground coriander (dried cilantro seeds)2 tablespoons fresh cilantro, chopped 2 medium scallions, minced 1 can (15 ounces) black beans, rinsed and drained 2 cups tomato, chopped 1 medium red bell pepper, chopped 1 medium green bell pepper, chopped 2 fresh green chilies (or to taste), minced black pepper (to taste)

This information is available for free in otherlanguages.PleasecallourCustomerService number at 1-800-668-3813 (TTY 711), 8 a.m.–8 p.m., 7 days a week. Esta información está disponible de forma gratuita en otros idiomas. Favor de contactar a nuestro Departamento de servicio al cliente al 1-800-668-3813 (TTY 711), 7 días a la semana, 8 a.m.–8 p.m.

Cigna-HealthSpring is contracted with MedicareforHMO,PPOandPDPplans,and with select State Medicaid programs. Enrollment in Cigna-HealthSpring depends on contract renewal.

© 2014 Cigna

GIVE US A SHOUT!

Cigna-HealthSpring Customer Service 8 a.m. – 8 p.m., 7 days a week

1-800-668-3813Not yet a member?

1-888-284-0270TTY: 711

Rinse quinoa in cold water and drain. Boil water in a saucepan, then add quinoa. Return to boil, then simmer until water is absorbed, 10 to 15 minutes. Cool for 15 minutes. While quinoa is cooking, mix olive oil, lime juice, cumin, coriander, cilantro and scallions in a small bowl, and set aside. Combine chopped vegetables with black beans in large bowl, and set aside. Once quinoa has cooled, combine all ingredients and mix well. Cover and refrigerate until ready to serve.

Makes 6 one-cup servings

Perserving: 208 calories; 5 g total fat; 1 g saturated fat; 0 mg cholesterol; 284 mg sodium; 7 g total fiber; 9 g protein; 34 g carbohydrates; 619 mg potassium

Recipe is from the National Heart, Lung, and Blood Institute website: www.nhlbi.nih.gov.