from lookup to learning
DESCRIPTION
Presented at the Enterprise Search Cambridge UK meetup: http://tinyurl.com/3bonf7fTRANSCRIPT
From Lookup to Learning
by Tyler Tate, TwigKitphoto by Peter Kaminski
What is learning?
?
learn•ing n | the activity of obtaining knowledge
Classic information retrieval
Document DocumentRepresentation
QueryInformation
Need
Iterative information seeking
"The query is satis!ed not by a single !nal
retrieved set, but by a series of selections of
individual references and bits of information
at each stage of the ever-modifying search."
– Marcia Bates
Lookup
A hierarchy of information interaction
Lookup
Recognise theneed for information
Lookup
Formulate the query
Lookup
Run the query
Lookup
Review the results
Lookup
?
Lookup
Lookup
A hierarchy of information interaction
Learn
Investigate
Lookup
A hierarchy of information interaction
Learn
Investigate
Lookup
Three types of search activities
Explore
The information seeking process
The information seeking process
INITIATION FACILITATION INTERPRETATION
The information seeking process
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INITIATION FACILITATION INTERPRETATION
The information seeking process
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INITIATION FACILITATION INTERPRETATION
The information seeking process
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INITIATION FACILITATION INTERPRETATION
Selection
The information seeking process
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INITIATION FACILITATION INTERPRETATION
Selection Exploration
The information seeking process
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INITIATION FACILITATION INTERPRETATION
Selection Exploration Formulation
The information seeking process
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INITIATION FACILITATION INTERPRETATION
Selection Exploration Formulation Collection
The information seeking process
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INITIATION FACILITATION INTERPRETATION
Selection Exploration Formulation Collection
The information seeking process
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INITIATION FACILITATION INTERPRETATION
Explore
Personalised recommendations
Flexible !ltering
Related searches
Re-!nd
Recently viewed items
Recently viewed items
Organise
Organise recipes into a meal plan
Compare
Side-by-side product comparison
Annotate
Comment on and rate saved properties
Monitor
Email alerts
Collaborate
Collaborative bookmarking
How can you better helpyour users learn?
?
✴ Gary Marchionini, Exploratory Search: From Finding to Understanding, 2006
✴ Carol C. Kuhlthau, Inside the Search Process: Information Seeking from the User’s Perspective, 1991
✴ Ann Blandford and Simon Att!eld, Interacting with Information, 2010
✴ Marcia Bates, The Design of Browsing and Berrypicking Techniques for the Online Search Interface, 1989
From Lookup to Learning
by Tyler Tate, TwigKitphoto by Peter Kaminski