From one STREAM to the next STEPFrom one STREAM to the next STEP

Haaris SheikhChief ExecutiveInteresource Group (Ireland) Limited

Haaris SheikhChief ExecutiveInteresource Group (Ireland) Limited

Dr David McGuireLecturer in HRDQueen Margaret University, Scotland

Dr David McGuireLecturer in HRDQueen Margaret University, Scotland

• Something About Us

• About what we do

• A little bit about STREAM

• Why we did it

• What we achieved

• Some of the products

• The next STEP

• Questions and Answers

• Something About Us

• About what we do

• A little bit about STREAM

• Why we did it

• What we achieved

• Some of the products

• The next STEP

• Questions and Answers

About this presentationAbout this presentation

Experience & BackgroundExperience & Background

• Interesource Group (Ireland) Limited is a Irish company founded in 1996 which has grown to provide its international client base a unique portfolio of services in research and development, human resource management, creative media and design, and property management and sales.

• The company has an extensive record of publishing its own research, directed documentaries and delivering presentations internationally and has an impressive track record of delivering to its academic and commercial clients across all disciplines.

• Our team is comprised of a fun, talented and dedicated group of individuals who are committed to delivering outstanding results. We share a passion for our areas of expertise, and enjoy pushing ourselves and our skills to the limit to resolve your business needs and problems.

• Interesource Group (Ireland) Limited is a Irish company founded in 1996 which has grown to provide its international client base a unique portfolio of services in research and development, human resource management, creative media and design, and property management and sales.

• The company has an extensive record of publishing its own research, directed documentaries and delivering presentations internationally and has an impressive track record of delivering to its academic and commercial clients across all disciplines.

• Our team is comprised of a fun, talented and dedicated group of individuals who are committed to delivering outstanding results. We share a passion for our areas of expertise, and enjoy pushing ourselves and our skills to the limit to resolve your business needs and problems.

Leonardo ExperienceLeonardo ExperiencePROMOTER

•SIGNALL II (2008-2010) [International trade]•STEP (2006-2008) [HR and Hospitality]•SIGNALL (2005-2007) [Deaf studies]•COMPETE (2005-2007) [International trade]•FOSTER (2004-2006) [Social Inclusion/Employment]•STREAM (2003-2005) [HR and Hospitality]•INTERCOMM (2003-2005) [International trade]•MORPH (2002-2004) [Healthcare Risk Management]

PARTNER

•INNO-AT (2008-2010) [Accounting]•EUROSIGNS 2 (2005-2007) [Deaf studies]•EDUCATOR (2004-2006) [E-learning]•REFLECT (2002-2004) [Languages for Business]•ELISE (1999-2001) [Languages for Business]

STREAM ProjectSTREAM Project

• Completed between 2003 and 2005

• Focussed on developing basic training materials

• 3 Areas of HR - Recruitment, Retention & Training

• Why? - Economic drivers.

• Process

– 5 country research. Quantitative & Qualitative

– Questionnaires resulting in report

– Interviews resulting in Case Studies & documentary

– Outcomes = Fundamental training essentials DVD

• Completed between 2003 and 2005

• Focussed on developing basic training materials

• 3 Areas of HR - Recruitment, Retention & Training

• Why? - Economic drivers.

• Process

– 5 country research. Quantitative & Qualitative

– Questionnaires resulting in report

– Interviews resulting in Case Studies & documentary

– Outcomes = Fundamental training essentials DVD

From STREAM to STEPFrom STREAM to STEP

PartnershipPartnership

STREAM

• Ireland - Interesource Group• Greece - HRDC• Cyprus - Zeuxis• Slovakia - Pro Orava • UK - InterAct International

STREAM

• Ireland - Interesource Group• Greece - HRDC• Cyprus - Zeuxis• Slovakia - Pro Orava • UK - InterAct International

STEP

• Ireland - Interesource Group (Ireland) Limited• Crete – KEA • Germany - WBS• Slovakia - Pro Orava• Spain, Inforempresa• UK - Napier -> Queen Margaret University

STEP

• Ireland - Interesource Group (Ireland) Limited• Crete – KEA • Germany - WBS• Slovakia - Pro Orava• Spain, Inforempresa• UK - Napier -> Queen Margaret University

AimsAims

STREAM

• Introduce concept• Focus on a few issues• Secure supporters• Spread the word• Get people interested• Gain credibility and foot in door

STREAM

• Introduce concept• Focus on a few issues• Secure supporters• Spread the word• Get people interested• Gain credibility and foot in door

STEP

• Develop concept

• Add to issues

• Add to partnership

• Formalise outputs

• Develop course

• Assess potential to accredit

• Roll-out course

• Roll-out training

STEP

• Develop concept

• Add to issues

• Add to partnership

• Formalise outputs

• Develop course

• Assess potential to accredit

• Roll-out course

• Roll-out training

OutputsOutputs

STREAM

•Book•Website•DVD•Training CD•Presentations

STEP

•Revised Book•In depth Case Studies•Video footage•DVD documentary•e-Learning portal•10 Lesson course accredited by Queen Margaret University •Site Visits•Professional intervention and representation

STREAM & THE NEXT STEPSTREAM & THE NEXT STEP

• The main purpose of STEP is to utilise the experience, results, partnership alliances and the relationships built up with support and user groups established from STREAM

• The problem being tackled is the need to develop an accessible course that is easy to follow and one that is accredited in an academic framework but still practical for those on the ground.

• The course looks at 10 lessons in the essential of HR

• Available in English, German, Greek, Slovak and Spanish.

Other OutcomesOther Outcomes

• STEP can be further developed and is plans for Phase 3 under discussion;

• Applicable to new countries (sectors)

• Quarterly articles in Hotel & Catering Review

• Advisory and consultations with industry role

Concerns regarding HRMConcerns regarding HRM

• Will we get disinterested and bored. 6 years in same field.

• Will the people we deal with get bored of us?

• Will our aims that rely on other organisations be met. i.e Actual Change and industry support?

• Can we get involved in the political debate?

• Will we be supported further?

• Will those who need to listen actually listen?

• What is our return on investment?

• How will the Commission support us in furthering their valorisation commitment and transferability aim, given large resources committed by promoter?

• Those who really need to change…. Will they?

Your QuestionsYour Questions

Thank YouThank You