from website visitors to customersnmma.net/assets/cabinets/cabinet466/the conversion... · show how...
TRANSCRIPT
F R O M W E B S I T E V I S I T O R S
T O
C U S T O M E R S
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H O W T O P R E P A R E Y O U R
W E B S I T E F O R A L L
T Y P E S O F C U S T O M E R S
Y O U RH O W T O O P T I M I Z E
P R O D U C T P A G E S
T O O L S & R E S O U R C E S
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H O W T O P R E P A R E
Y O U R W E B S I T E F O R
A L L T Y P E S O F
C U S T O M E R S
THINK LIKE FISH
1) Be PRESENT for them
throughout their entire journey.
70% of customers' journey takes
place before they talk to a
sales rep.
Source: Corporate Executive Board
How much does it cost to own a boat per year?
How to buy a boat?
How to f inance a boat?
Can you f inance a boat with a bad credit?
Where do I store a boat
16,000 searches
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92% of consumers
surveyed said that they will
eventually end up buying a
produc t from a company.
So how do you find out
what your customers think?
2) BundleYour Content
58% of buyers want related
content packaged together, yet
only 24% of marketers do that.
Source: 2017 Content Preferences Survey
Weave Answers To Your Customers'Questions in Your Product Offerings.
Boating Products
Warranties
Boat Loan Calculator
Introducing new features
How-To's. FAQs
Safety
Financing Tips
How to catch fish, tips & tricks
Action:
Use tools to understand what
quest ions your new and current
customers are asking.
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Bundle content to encourage b inge
reading.
2H O W T O
O P T I M I Z E Y O U R
P R O D U C T P A G E S
1) Pay attention to the language
and tone on your product pages.
2) Support Micro Conversions
A micro conversion is a small step
on the path of a visitor towards
your primary conversion goal.
Request a BrochureSign up for the Newsletter
Request a Quote Talk to a Dealer
3) Why Should They Believe You?
Show how many customers you have served.
How many boats you have sold.
Put your customer testimonies into videos.
If you are an accessory manufacturer, talk about how many
boats your products appear on.
How many of your products are out there on boats.
If you are in a boat rental/boat club business, talk about how many people you got out on the water.
Action:
Watch the Tone
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Optimize for Micro Convers ions
-I l lustrate Socia l Proof
Action:
Find out what your cus tomers want .
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Bundle content fo r b inge read ing .
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Watch the tone
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Opt imize fo r mic ro convers ions
-I l lus t ra te soc ia l p roof
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THINK LIKE FISH
Thank you
Armida MarkarovaFounder & Chief StrategistMarketing Strategy [email protected]
@amarkarova