fulfillment breakout – gary neights, elemica: “demand-side order automation metrics”

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Order Automation Metric Survey REVEAL Conference October 2014

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Page 1: Fulfillment Breakout – Gary Neights, Elemica: “Demand-Side Order Automation Metrics”

Order Automation Metric SurveyREVEAL Conference October 2014

Page 2: Fulfillment Breakout – Gary Neights, Elemica: “Demand-Side Order Automation Metrics”

Order Automation Metrics

In the next 30 minutes:

Background

• Core group

• May NA Conference • Sub-group

Today

• Review approach

• Capture feedback

Page 3: Fulfillment Breakout – Gary Neights, Elemica: “Demand-Side Order Automation Metrics”

Order Automation Leadership

What are the best practices for defining and managing supply chain metrics and performance management?

All companies measure supply chain performance, but many struggle to do so effectively. In particular, companies face challenges in identifying the right metrics, getting consistency and standardization across the organization to gain enterprise-wide visibility, and using the metrics effectively to make conscious and profitable trade-offs across the multiple end-to-end supply chains they operate…

"Who demonstrates supply chain leadership, and what do they do to achieve balance and optimize profitable trade-offs?" Learning from the best practices of industry leaders helps supply chain leaders improve performance.

Source: Agenda Overview for Supply Chain Strategy and Enablers, 2014. Gartner, Inc. 6 January 2014

Page 4: Fulfillment Breakout – Gary Neights, Elemica: “Demand-Side Order Automation Metrics”

Survey Approach

• Short survey • Names key person at each company • Simple, easy to compare metrics

Page 5: Fulfillment Breakout – Gary Neights, Elemica: “Demand-Side Order Automation Metrics”

Example

Page 6: Fulfillment Breakout – Gary Neights, Elemica: “Demand-Side Order Automation Metrics”

Discussion