full potential unleashed - v13a · 10/10/2019 · the power of smart leadership & workplace...

SMART AUTOMATION SUMMITSchmidt Training

and Technology Center

Full Potential UnleashedThe Power of SMART Leadership & Workplace Agility


It’s the People …


8,000 Orgs, Half a Million+ Employees say …

The single most important factor in improving employee engagement…

GOOD MANAGEMENT

Source: Quantum Workplace survey


Revealing truths

Shocked by what people

really go through.

Amazed by how much

people care.

Moved by the deeply

personal motivation for

why people work.


Millennial Paradox

Constant Feedback Total AutonomyMillennials want


MillenniologyCoaching

Instead of having their hands held, they want to be coached and more 1-on-1 interaction with their managers on how to hack a task, or push innovation.

In fact, 98% of millennials see mentors as necessary for their career development.

Source: Huffingtonpost.com


There’s an app for that

What I really need and want to know

to do my job.

Communication


Not hearing from the boss means…

Millennial“I must be doing

something wrong.”

Performance perceptionsBoomer“I must be doing something right.”


34,000 Exit Interviews Revealed …

Career development was the #1 reason employees said they were leaving their job.

That one factor beat out management behavior and work-life balance – even compensation.

Source: The Work Institute


…from their BOSS …from their Company … to learn

Will help me navigate my career path

Will develop my skills for the future

Technical skills in my area of expertise

Will give me straight feedback

Has strong values Self-management and personal productivity

Will mentor and coach me

Customizable options in my benefits/rewards package

Leadership

Will sponsor me for formal development programs

Allows me to blend work with the rest of my life

Industry of functional knowledge

Is comfortable with flexible schedules

Offers a clear career path Creativity and innovation strategies

What millennials want

Good for the

company

Also good for the

company

Source: Harvard Business Review 2010


Barriers to Workplace AgilityProcessPeople

Metrics Agility

Tools

Management Style


Half a trillion dollars!

Business Value – People

Source: Gallup - State of the American Workplace - 2017

Cost: $483 billion to $605 billion each year in lost productivity.

33%Engaged 51%

Not Engaged

16%Actively

Disengaged


Business Value – Agility

1996 * 2/3 global market share* Revenue: $16B

2012 * Declares bankruptcy

2013 * Revenue: $1.5B

1975 * Invented digital camera

Business Cost – Lack of Agility


Business Value – Management Style

3 out of 4Boss is worst & most stressful part of job

65%Take a new boss over a pay raise

$360 BillionAnnual health care costs of bad bosses

50%Employees who don’t feel valued

plan to look for a new job

Source: Huffington Post


Open Discussion Topics


Discussion Topic

Drives employees

Depends on authorityEvokes fearSays “I”Blames for the breakdown

Knows how it’s done

Uses people

Takes credit

CommandsSays, “Go”

Coaches employees

Depends on goodwillInspires enthusiasmSays “We”Fixes the breakdown

Shows how it’s done

Develops people

Gives credit

EngagesSays, “Let’s go”

Boss or Leader?


Discussion

Of your leaders, what % manage vs. lead?

Ø What does that mean to your business?


Discussion

How many of you feel that you’re getting

the most discretionary effort from your

staff?

Ø Why?


Discussion

What % of your managers are mentors?

Ø How does that impact your team?


Discussion

What are the ”best” metrics you use?

Ø What would you add?

Ø What would you remove?


Full Potential Unleashed – Where to Start• SUSPEND JUDGMENT

Treat every idea as a good idea.

• BE CURIOUS, NOT CRITICAL Say, “Yes, and…” NOT “Yes, but…”

• THINK IT… SAY IT… WRITE ITNo idea is too outrageous… let it fly!

• QUANTITY CREATES QUALITYLook for the 2nd right answer…and beyond.

• PIGGYBACK ON IDEAS Combine and build on ideas to create new possibilities.

Rules of Engagement


Full Potential Unleashed – What’s Next?

à Give me your business card & I’ll send you the survey link


Accelerate ProgressThe Breakthrough Leader

The How to Engage workshopØ 3-hour interactive immersionØ Based on HBS researchØ Tools for immediate application

Workplace AgilityOpportunities Identification Workshop

Ø 3 hour survey-based workshopo Online survey prior (5-6 minutes)

Ø Review survey results analysisØ Identify value of addressing opportunitiesØ Learn tools & techniques to apply now


Thank You for Attending!

full potential unleashed - v13a · 10/10/2019 · the power of smart leadership & workplace...

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