functional skills: holidays activity 1 activity 2 activity 3 activity 4 activity 5 activity 6...
TRANSCRIPT
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Activity 1
Activity 2
Activity 3
Activity 4
Activity 5
Activity 6
Activity 7
Activity 8
Activity 9
HolidaysHolidays
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Categorise
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Act
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1 Cherry Eden Guest House, Cornwall
Casino Royal Lloret De Mar
Bahia Principe,Mexico
West End Street, Aspen, USA
Kuredu Island Maldives
Match the picture of each resort with its description.
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Holiday 1The Proprietors would like to welcome you to a warm stay in our comfortable townhouse. We provide a very relaxing stay in the centre of the town convenient for the bus and rail station and we also have our own car parking.
The south-facing house has a secret walled garden which offers sun, shelter and seclusion to our guests amidst the sub-tropical planting.
This is friendly accommodation with resident proprietors, Pamela and Malcolm. It is situated in a quiet, pedestrian terrace only minutes from St Austell's shopping centre.
The Proprietors would like to welcome you to a warm stay in our comfortable townhouse. We provide a very relaxing stay in the centre of the town convenient for the bus and rail station and we also have our own car parking.
The south-facing house has a secret walled garden which offers sun, shelter and seclusion to our guests amidst the sub-tropical planting.
This is friendly accommodation with resident proprietors, Pamela and Malcolm. It is situated in a quiet, pedestrian terrace only minutes from St Austell's shopping centre.
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Holiday 2The Gant Hotel is located in a secluded five-acre enclave at the base of the mountain, just four miles from the airport. The hotel lies three short blocks from the ski lifts.
Guests have the use of five tennis courts (three clay), two heated outdoor pools, three jetted tubs, laundry facilities, barbecue grills, ski and bike storage, and an exercise facility with locker rooms and saunas.
For an additional fee, overnight ski tuning, ski rentals, babysitting, overnight valet service, and grocery service are available.
Each guestroom's fully equipped kitchen makes it easy to prepare meals in the comfort and privacy of your own accommodation.
The Gant Hotel is located in a secluded five-acre enclave at the base of the mountain, just four miles from the airport. The hotel lies three short blocks from the ski lifts.
Guests have the use of five tennis courts (three clay), two heated outdoor pools, three jetted tubs, laundry facilities, barbecue grills, ski and bike storage, and an exercise facility with locker rooms and saunas.
For an additional fee, overnight ski tuning, ski rentals, babysitting, overnight valet service, and grocery service are available.
Each guestroom's fully equipped kitchen makes it easy to prepare meals in the comfort and privacy of your own accommodation.
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Holiday 3This is one of the largest and most popular resorts that boasts 5 golden, sandy beaches which stretch for 7 km, some of which have been awarded the prestigious blue flag award.
This hotel has everything you could wish for in an enjoyable holiday including: a large selection of bars, restaurants and nightclubs, plenty of shops and amusement centres and a variety of sporting activities.
This is one of the largest and most popular resorts that boasts 5 golden, sandy beaches which stretch for 7 km, some of which have been awarded the prestigious blue flag award.
This hotel has everything you could wish for in an enjoyable holiday including: a large selection of bars, restaurants and nightclubs, plenty of shops and amusement centres and a variety of sporting activities.
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Holiday 4 This resort is formed by three 5 star hotels designed by the prestigious architect Fernando Quirarte and inspired by the Puuc Mayan architectural period.
Materials used in the construction of the hotel such as stone, Talavera pottery, marble, large palapas, hardwoods and an exquisite colour combination make the hotel a cool and harmonious place that is easy to discover and enjoy.
All rooms are spacious and comfortable with first class decoration. They are set in 3 storey villas, each with 18 rooms among palm trees and at a maximum distance of 150 metres from the beach. The hotel welcomes its guests with all of our characteristic warmth.
This resort is formed by three 5 star hotels designed by the prestigious architect Fernando Quirarte and inspired by the Puuc Mayan architectural period.
Materials used in the construction of the hotel such as stone, Talavera pottery, marble, large palapas, hardwoods and an exquisite colour combination make the hotel a cool and harmonious place that is easy to discover and enjoy.
All rooms are spacious and comfortable with first class decoration. They are set in 3 storey villas, each with 18 rooms among palm trees and at a maximum distance of 150 metres from the beach. The hotel welcomes its guests with all of our characteristic warmth.
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Holiday 5330 stylish air conditioning villas and bungalows in a single storey thatched roof style and close to the beach. Beach Bungalows are situated on the northern part of the island and Beach Villas and are on the south east and south west part of the island.
Jacuzzi beach villas are south west and are similar to the above, but also have a private fenced garden with a wooden deck and jacuzzi. Sangu Water villas are similar but in the north west side of the lagoon on stilts with steps down to the lagoon.
330 stylish air conditioning villas and bungalows in a single storey thatched roof style and close to the beach. Beach Bungalows are situated on the northern part of the island and Beach Villas and are on the south east and south west part of the island.
Jacuzzi beach villas are south west and are similar to the above, but also have a private fenced garden with a wooden deck and jacuzzi. Sangu Water villas are similar but in the north west side of the lagoon on stilts with steps down to the lagoon.
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Desirability
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Most desirable
Least desirable
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Cherry Eden Guest House,Cornwall
The Proprietors would like to welcome you to a warm stay in our comfortable townhouse.
We provide a very relaxing stay in the centre of the town convenient for the bus and rail station and we also have our own car parking. The south-facing house has a secret walled garden which offers sun, shelter and seclusion to our guests amidst the sub-tropical planting.
This is friendly accommodation with resident proprietors, Pamela and Malcolm. It is situated in a quiet, pedestrian terrace only minutes from St Austell's shopping centre.
The Proprietors would like to welcome you to a warm stay in our comfortable townhouse.
We provide a very relaxing stay in the centre of the town convenient for the bus and rail station and we also have our own car parking. The south-facing house has a secret walled garden which offers sun, shelter and seclusion to our guests amidst the sub-tropical planting.
This is friendly accommodation with resident proprietors, Pamela and Malcolm. It is situated in a quiet, pedestrian terrace only minutes from St Austell's shopping centre.
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Kuredu Island, Maldives
330 stylish air conditioning villas and bungalows in a single storey thatched roof style and close to the beach. Beach Bungalows are situated on the northern part of the island and Beach Villas and are on the south east and south west part of the island.
Jacuzzi beach villas are south west and are similar to the above, but also have a private fenced garden with a wooden deck and jacuzzi. Sangu Water villas are similar but in the north west side of the lagoon on stilts with steps down to the lagoon.
330 stylish air conditioning villas and bungalows in a single storey thatched roof style and close to the beach. Beach Bungalows are situated on the northern part of the island and Beach Villas and are on the south east and south west part of the island.
Jacuzzi beach villas are south west and are similar to the above, but also have a private fenced garden with a wooden deck and jacuzzi. Sangu Water villas are similar but in the north west side of the lagoon on stilts with steps down to the lagoon.
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Bahia Principe,
Mexico This resort is formed by three 5 star hotels designed by the prestigious architect Fernando Quirarte and inspired by the Puuc Mayan architectural period.
Materials used in the construction of the hotel such as stone, Talavera pottery, marble, large palapas, hardwoods and an exquisite colour combination make the hotel a cool and harmonious place that is easy to discover and enjoy.
All rooms are spacious and comfortable with first class decoration. They are set in 3 storey villas, each with 18 rooms among palm trees and at a maximum distance of 150 metres from the beach. The hotel welcomes its guests with all of our characteristic warmth.
This resort is formed by three 5 star hotels designed by the prestigious architect Fernando Quirarte and inspired by the Puuc Mayan architectural period.
Materials used in the construction of the hotel such as stone, Talavera pottery, marble, large palapas, hardwoods and an exquisite colour combination make the hotel a cool and harmonious place that is easy to discover and enjoy.
All rooms are spacious and comfortable with first class decoration. They are set in 3 storey villas, each with 18 rooms among palm trees and at a maximum distance of 150 metres from the beach. The hotel welcomes its guests with all of our characteristic warmth.
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Casino Royal, Lloret De Mar
This is one of the largest and most popular resorts that boasts 5 golden, sandy beaches which stretch for 7 km, some of which have been awarded the prestigious blue flag award.
This hotel has everything you could wish for in an enjoyable holiday including: a large selection of bars, restaurants and nightclubs, plenty of shops and amusement centres and a variety of sporting activities.
This is one of the largest and most popular resorts that boasts 5 golden, sandy beaches which stretch for 7 km, some of which have been awarded the prestigious blue flag award.
This hotel has everything you could wish for in an enjoyable holiday including: a large selection of bars, restaurants and nightclubs, plenty of shops and amusement centres and a variety of sporting activities.
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WEST END STREET,
Aspen, USA The Gant Hotel is located in a secluded five-acre enclave at the base of the mountain, just four miles from the airport. The hotel lies three short blocks from the ski lifts.
Guests have the use of five tennis courts (three clay), two heated outdoor pools, three jetted tubs, laundry facilities, barbecue grills, ski and bike storage, and an exercise facility with locker rooms and saunas.
For an additional fee, overnight ski tuning, ski rentals, babysitting, overnight valet service, and grocery service are available.
Each guestroom's fully equipped kitchen makes it easy to prepare meals in the comfort and privacy of your own accommodation.
The Gant Hotel is located in a secluded five-acre enclave at the base of the mountain, just four miles from the airport. The hotel lies three short blocks from the ski lifts.
Guests have the use of five tennis courts (three clay), two heated outdoor pools, three jetted tubs, laundry facilities, barbecue grills, ski and bike storage, and an exercise facility with locker rooms and saunas.
For an additional fee, overnight ski tuning, ski rentals, babysitting, overnight valet service, and grocery service are available.
Each guestroom's fully equipped kitchen makes it easy to prepare meals in the comfort and privacy of your own accommodation.
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Identify Language
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Holiday 1Holiday 1
Holiday 2Holiday 2
Holiday 3Holiday 3
Holiday 4Holiday 4
Holiday 5Holiday 5
Choose words used in each description and explain how they try to persuade the reader to visit
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Holiday 1Cherry Eden Guest HouseCornwall and Isles of Scilly, The Proprietors would like to welcome you to a warm stay in our comfortable townhouse.
We provide a very relaxing stay in the centre of the town convenient for the bus and rail station and we also have our own car parking. The south-facing house has a secret walled garden which offers sun, shelter and seclusion to our guests amidst the sub-tropical planting.
This is friendly accommodation with resident proprietors, Pamela and Malcolm. It is situated in a quiet, pedestrian terrace only minutes from St Austell's shopping centre.
Cherry Eden Guest HouseCornwall and Isles of Scilly, The Proprietors would like to welcome you to a warm stay in our comfortable townhouse.
We provide a very relaxing stay in the centre of the town convenient for the bus and rail station and we also have our own car parking. The south-facing house has a secret walled garden which offers sun, shelter and seclusion to our guests amidst the sub-tropical planting.
This is friendly accommodation with resident proprietors, Pamela and Malcolm. It is situated in a quiet, pedestrian terrace only minutes from St Austell's shopping centre.
Word Effect
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Holiday 2Maldives - Kuredu Island Location: Lhaviyani Atoll 330 stylish air conditioning villas and bungalows in a single storey thatched roof style and close to the beach. Beach Bungalows are situated on the northern part of the island and Beach Villas and are on the south east and south west part of the island.
Jacuzzi beach villas are south west and are similar to the above, but also have a private fenced garden with a wooden deck and jacuzzi. Sangu Water villas are similar but in the north west side of the lagoon on stilts with steps down to the lagoon.
Maldives - Kuredu Island Location: Lhaviyani Atoll 330 stylish air conditioning villas and bungalows in a single storey thatched roof style and close to the beach. Beach Bungalows are situated on the northern part of the island and Beach Villas and are on the south east and south west part of the island.
Jacuzzi beach villas are south west and are similar to the above, but also have a private fenced garden with a wooden deck and jacuzzi. Sangu Water villas are similar but in the north west side of the lagoon on stilts with steps down to the lagoon.
Word Effect
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Holiday 3Bahia Principe Location: Tulum, Mexico This resort is formed by three 5 star hotels designed by the prestigious architect Fernando Quirarte and inspired by the Puuc Mayan architectural period.
Materials used in the construction of the hotel such as stone, Talavera pottery, marble, large palapas, hardwoods and an exquisite colour combination make the hotel a cool and harmonious place that is easy to discover and enjoy.
All rooms are spacious and comfortable with first class decoration. They are set in 3 storey villas, each with 18 rooms among palm trees and at a maximum distance of 150 metres from the beach. The hotel welcomes its guests with all of our characteristic warmth.
Bahia Principe Location: Tulum, Mexico This resort is formed by three 5 star hotels designed by the prestigious architect Fernando Quirarte and inspired by the Puuc Mayan architectural period.
Materials used in the construction of the hotel such as stone, Talavera pottery, marble, large palapas, hardwoods and an exquisite colour combination make the hotel a cool and harmonious place that is easy to discover and enjoy.
All rooms are spacious and comfortable with first class decoration. They are set in 3 storey villas, each with 18 rooms among palm trees and at a maximum distance of 150 metres from the beach. The hotel welcomes its guests with all of our characteristic warmth.
Word Effect
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Holiday 4Tophotels Casino Royal Location: Lloret De MarThis is one of the largest and most popular resorts that boasts 5 golden, sandy beaches which stretch for 7 km, some of which have been awarded the prestigious blue flag award.
This hotel has everything you could wish for in an enjoyable holiday including: a large selection of bars, restaurants and nightclubs, plenty of shops and amusement centres and a variety of sporting activities.
Tophotels Casino Royal Location: Lloret De MarThis is one of the largest and most popular resorts that boasts 5 golden, sandy beaches which stretch for 7 km, some of which have been awarded the prestigious blue flag award.
This hotel has everything you could wish for in an enjoyable holiday including: a large selection of bars, restaurants and nightclubs, plenty of shops and amusement centres and a variety of sporting activities.
Word Effect
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Holiday 5
WEST END STREET, Aspen, UNITED STATES, 81611
The Gant Hotel is located in a secluded five-acre enclave at the base of the mountain, just four miles from the airport. The hotel lies three short blocks from the ski lifts.
Guests have the use of five tennis courts (three clay), two heated outdoor pools, three jetted tubs, laundry facilities, barbecue grills, ski and bike storage, and an exercise facility with locker rooms and saunas.
For an additional fee, overnight ski tuning, ski rentals, babysitting, overnight valet service, and grocery service are available.
Each guestroom's fully equipped kitchen makes it easy to prepare meals in the comfort and privacy of your own accommodation.
WEST END STREET, Aspen, UNITED STATES, 81611
The Gant Hotel is located in a secluded five-acre enclave at the base of the mountain, just four miles from the airport. The hotel lies three short blocks from the ski lifts.
Guests have the use of five tennis courts (three clay), two heated outdoor pools, three jetted tubs, laundry facilities, barbecue grills, ski and bike storage, and an exercise facility with locker rooms and saunas.
For an additional fee, overnight ski tuning, ski rentals, babysitting, overnight valet service, and grocery service are available.
Each guestroom's fully equipped kitchen makes it easy to prepare meals in the comfort and privacy of your own accommodation.
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Requests for holiday leaveA
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Read the three examples of written requests for holiday leave
(click each of the above).
Find which requests are appropriate and which are not, and why.
Focus on tone and vocabulary.
Dear Sir/Madam,
I am contacting you to request holiday leave in July .
Please inform me as to whether this may be possible.
Hello Steve,
I saw a holiday on the internet and would like to book it for July.
Is that o.k?Cheers
Tim
The Manager, Brown’s Hotel, Whitley
Dear Mr. Scott
I am writing to request holiday leave from Monday 6th July to Monday 20th July.
I would be grateful if you could let me know whether these dates would be possible.
Yours faithfully,
Chloe Price
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Dear Sir/Madam,
I am contacting you to request holiday leave in July .
Please inform me as to whether this may be possible.
Holiday request
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Requests for holiday leave
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Hello Steve,
I saw a holiday on the internet and would like to book it for July.
Is that o.k?Cheers
Tim
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Requests for holiday leave
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The Manager, Brown’s Hotel, Whitley
Dear Mr. Scott
I am writing to request holiday leave from Monday 6th July to Monday 20th July.
I would be grateful if you could let me know whether these dates would be possible.
Yours faithfully,
Chloe PriceAct
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Requests for holiday leave
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Email your boss requesting your holiday leave
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Add text here
Click + Alt to Input Text
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The Travel Agent
Good points
Bad pointsA
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Play this clip at:
http://www.youtube.com/watch?v=_3mswfndknU.
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The Travel Agent
What could a customer do to ensure they get best deal possible?
How could the travel agent improve her service?
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Open/Closed QuestionsOpen questions Closed questions
Where would you like to go?
Do you have any children?
What qualities do you look for in a holiday?
How long would you like to stay?
Would you like holiday insurance?
How much are you willing to spend?
Are you able to fly this week?
What type of accommodation would you like?
What type of resort / location are you looking for?
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The Travel Agent
• Take the role of either:– The travel agent– Customer / customers
• Present a discussion between the customer/s and the agent in which the customer seeks to purchase a holiday.
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Preparing for your holidayA
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NextNext
Fill out the relevant information in the form below.
Passenger details
Please ensure all passenger names exactly match those on their passports (full first & last names)
Adult 1: If the payment card holder is travelling, please enter his/her name as Adult 1
Adult 2
Title First name Last name
Title First name Last name
OptionalDate of birth
Special requirements*:
* all special requirements are subject to availability and are therefore not guaranteed
OptionalDate of birth
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Preparing for your holidayA
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Add a new card
Card details Security guarantee
Title: First name:* Last name:*
Daytime telephone:* Other (eg Mobile):
Card type:*
Card number:* Expiry date:*Valid from:
Issue number: (Maestro only) Card security code:*
Make this your default credit card
Save card details for future transactions Use card details for this transaction only
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Preparing for your holidayA
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Billing address
House number or name:*
Town:*
Postcode:*(where required)
Street:*
County:*
Country:
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Preparing for your holidayA
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Highlight the relevant information that you will need for preparing for your holiday.
35 Grafton Centre, Cambridge,CB1 1PS04/04/13
3 Crofton AvenueLondonL18 5XP
Dear Mrs Swain,
I am writing to confirm your holiday to the resort of Lloret De Mar in the Costa Brava. You will be staying in the Casino Royal 3* hotel from Monday 25th July 2010 – Monday 8th August 2010.
You are scheduled to fly from Manchester to El Prat De Llobregat on flight number 1917; departing at 07:00am and arriving at 10:45am. On your return trip, you are scheduled to leave El Prat De Llobregat on flight number BA1918, departing at 11:25am and arriving back at Manchester at 13:10pm.
Each passenger is entitled to carry 20 kg of hold baggage. Extra weight may be purchased at a discounted rate online if the total weight exceeds 20 kg or at a more expensive rate at the airport during check-in.
A final payment of £200 is due to be paid by Monday 10 th May 2013. Shortly following this final payment, you will be sent your tickets and additional flight and accommodation information.
We thank you for booking with us and wish you a very happy holiday.
Yours sincerely,
Tina Jefferies (Chief Sales Executive)
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Important Information and Tips for your holiday
Make a list of the important points for your holiday from the letter, and others not in the letter in the spaces above.
Click the icon to see the letter
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Plan out your route to the airportM67
Queensway Road
Highfield Crescent
Park view Avenue
Meadow
Farm
Road
Bridge Street
Station WayCobalt Stre
et
Broadway
Little F
orge R
oad
Crossways Road
Hazel Grove
Brow
n S
tree
t
Grange Street
Hall streetLewis Road
King’s
CrescentManor Street
New Terrace
Pine Tree Way
Rai
lway
Ter
race
Prim
rose
Str
eet
Rock View
St. Pet
er’s
Ave
.
St. Andrew’s C
lose
St.
Dav
id’s
Mea
dow
St.
Helen’s
Drive
School Street
Shepherd’s Terrace
Summ
erse
t Pla
ce
Boswell
Lane
Sunny Bank
Syc
amor
e S
treet
Tabernacle
Road
Talbot
Square
Western Ring Road
Hamilton
Road
Priory Close
Windsor AvenuePrincess Street
Nun
s C
resc
ent
Lake
Vie
w R
oad
Rose St.
Western Ave.
Underground Station
Click to show timetable
Click to hide timetable
Show
Hide
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You arrive by train here
Underground Morning Timetable (Monday – Saturday)
Station Way Princess Street Hazel Grove
7:00 7:15 7:25
8:05 8:20 8:30
9:10 9:25 9:35
10:15 10:30 10:40
11:20 11:45 11:55
Underground Morning Timetable (Monday – Saturday)
Station Way Princess Street Hazel Grove
7:00 7:15 7:25
8:05 8:20 8:30
9:10 9:25 9:35
10:15 10:30 10:40
11:20 11:45 11:55
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Letter of complaint
Imagine your holiday has not turned out as expected. Write a letter to the
company you booked your holiday with complaining about the issue / incident
that has spoilt your trip.
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Click here if you want to remind yourself of the formal letter format.Click here if you want to remind yourself of the formal letter format.
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Dear
Formal letter layout1
2
7
3
4
5
6
Your address
Date
Name of person you are writing to
Address
Main body of letter
‘Yours sincerely’
Signature
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