furniture and woodworking adhesives end-user survey

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Furniture and Woodworking Adhesives End-user Survey “Understanding customer needs as well as suppliers' competitive positioning is key to take advantage of opportunities in this well- established though fast- growing market.” Max Crosetti Industry Analyst Frost & Sullivan

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Furniture and Woodworking Adhesives End-user Survey. “Understanding customer needs as well as suppliers' competitive positioning is key to take advantage of opportunities in this well-established though fast-growing market.”. Max Crosetti Industry Analyst Frost & Sullivan. Research Objectives. - PowerPoint PPT Presentation

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Page 1: Furniture and Woodworking Adhesives End-user Survey

Furniture and Woodworking Adhesives End-user Survey

“Understanding customer needs as well as suppliers' competitive

positioning is key to take advantage of opportunities in this

well-established though fast-growing market.”Max Crosetti

Industry AnalystFrost & Sullivan

Page 2: Furniture and Woodworking Adhesives End-user Survey

Research Objectives

• Understand purchasing patterns

• Evaluate and position adhesive suppliers from an end-user perspective.

• Identify best practices for success

Page 3: Furniture and Woodworking Adhesives End-user Survey

Key Content

• Supplier Selection and Purchasing Process– Current Practices– Unmet and Future Needs– Drivers and Restraints– Buying Patterns and Logic

• Position of Competitors– Service– Delivery– Product Performance– Price

Page 4: Furniture and Woodworking Adhesives End-user Survey

What Can You Do With the Data?

• Understand expectations and requirements

• Determine satisfaction levels

• Develop service and products

• Look at trends and take actions

• Establish priorities, goals and standards

• Evaluate the impact of a policy, product or service change

Page 5: Furniture and Woodworking Adhesives End-user Survey

Key Featured Companies

• Bostik Findley • National Starch• Henkel Dorus • Casco Products • Jowat• H B Fuller • Laboratorios Rayt • Kleiberit • Collano

Page 6: Furniture and Woodworking Adhesives End-user Survey

What to Do Next

For more information

call +44 1865 398 662or

e-mail [email protected]