fusion 2014: real-time communication between your erp system and your supplier portal
TRANSCRIPT
Real-Time Communication Between Your ERP System and Your Supplier Portal
Chris Cauley, Senior Director Solutions Consulting, Taulia
I. Current State of the Invoicing & Payables Process
II. Moving from Traditional Invoicing to Full Electronic Invoicing
III. Getting Suppliers On Board: 5 Supplier Value Propositions
IV. Supplier Discounts & Turning Issue Into Opportunity
V. Real World Success Stories
VI. Solution Demonstration
VII. Questions
Agenda
No visibility into the invoice process
Unnecessary invoice status
and inquiry calls
Missed early payment discount
opportunities
AP Depts. drowning in
paper
High cost of manually
processing invoices
Challenges in Your Payables Process
Why do supplier inquiry calls take up most of my time?
Am I missing out on supplier discount opportunities?
Is there a better way to optimize working capital?
Buyer Pain Points
Did you receive my invoice?
When will I get paid?
Can I get paid earlier?
Supplier Pain Points
Buyer and Supplier Pain Points
The Perfect Storm – Time for a Change
01020304
T E C H N O L O G Y
S U P P L I E R S
I N T E R N E T
C L O U D / S a a S
Efficient ERP backend systemsInvoice Workflow and AutomationReal-time analytics
Internet savvyDemand visibility and predictabilityOften cash poor with unfavorable financing landscape
Open connectivityAbundant informationBusiness without limitations
Secure and scalableDriver for more savings New collaboration paradigm
I. Current State of the Invoicing & Payables Process
II. Moving from Traditional Invoicing to Full Electronic Invoicing
III. Getting Suppliers On Board: 5 Supplier Value Propositions
IV. Supplier Discounts & Turning Issue Into Opportunity
V. Real World Success Stories
VI. Solution Demonstration
VII. Questions
Agenda
The Foundation for a Successful Supplier Financing Program
Moving from Traditional to Full Electronic Invoicing
What eInvoicing is Not:o Scanned/imaged paper invoiceso OCR’ed paper invoiceso Emailed PDFs
Sending and Receiving Invoices Electronically
Completely Eliminating Paper
Data Stays Data: No Data Entry or
Correction
eInvoicing
What is eInvoicing in 2014 and beyond?
I. Current State of the Invoicing & Payables Process
II. Moving from Traditional Invoicing to Full Electronic Invoicing
III. Getting Suppliers On Board: 5 Supplier Value Propositions
IV. Supplier Discounts & Turning Issue Into Opportunity
V. Real World Success Stories
VI. Solution Demonstration
VII. Questions
Agenda
Supplier Value Propositions
1. Complete Solution Offering2. Covers all Submission Types3. Interoperability with other platforms4. No Supplier Fees5. Financial Opportunity
Supplier Value Proposition 1: Complete Solution Offering
o eInvoicing, incl. flipping a POo Invoice statuso Remittance/payment detailso PO updates, confirmation & historyo Address changes, bank changeso Online Dispute resolutiono Online W9/1099
o Focus on eInvoicing– Connectivity often a one-way
street: “Incoming” only– No additional business data on
the portal or network
Current New
Supplier Value Proposition 2: Covers All Submission Types
Visibility provided for
ALL invoices and payments
regardless of the business process.
Paper, Fax
EDI, XML
ERS
eInvoice
Portal
Supplier Value Proposition 3: Interoperability
Current
Network
or Platform
Network or
Platform
Supplier accesses each platform used by its customers
New
APINetwork
or Platform
Network
or Platform
Single Access Point for Suppliers
Supplier Value Proposition 4: No Fees
• Simply put – suppliers will not use a platform that charges a fee• More and more providers offer electronic invoicing free of
charge to suppliers• Must offer genuine supplier business value from Day 1.
Supplier Value Proposition 4: No Fees
Large Volume Suppliers
Midsized Volume Suppliers
Low Volume Suppliers
Integrated eInvoicing (eFile, eLink)
• Traditional EDI, such as 810 or EDIFACT
• Various file formats (CSV, TXT, XML) and submission methods (FTP, AS2)
• Taulia’s API
Seamless and Convenient (eUpload, eSend)
• Upload of various formats into portal (CSV, XML)
• Emailing of invoices as attachments (PDF, image files) with subsequent supplier self-correction in error cases
Simple Submissions (eFlip, eForm)
• Flipping a PO (SAP MIRO in the cloud, supplier facing
• Invoice web form submission (when no PO available)
Removing the Barriers to eInvoicing Participation
Supplier Value Proposition 5: Financial Opportunity
Top Three Supplier Pain Points1. Did you receive my invoice?2. When will you pay me?3. Can you pay me earlier?
Supplier Value Proposition 5: Financial Opportunity
FACTORING MARKET IS GROWING AT 28.6%
ANNUALLY AND EXCEEDS $2.3 TRILLION
CREDIT CARDS CARRY 15% APR – INDUSTRY
AVERAGE
BANKS ARE RELUNCTANT TO LEND TO SMB’S AND
IF SO, IT’S OFTEN AT STEEP RATES
SMB LOANS ARE EFFECTIVE FOR LARGE
CAPITAL EXPENDITURES - NOT APPROPRIATE FOR DAY-TO-DAY EXPENSES
TRIL
LON
S
FACTORING
20062008
20102012
1
1.5
2
2.5
3
1.541.77 1.81 1.75
2.25
2.752.91
CompleteSolutionOffering
1 2 3 4 5Covers 100% of
Submission TypesInteroperability No Supplier Fees Financial Value
The Series of Events: A Simple Chain
Supplier Adoption
I. Current State of the Invoicing & Payables Process
II. Moving from Traditional Invoicing to Full Electronic Invoicing
III. Getting Suppliers On Board: 5 Supplier Value Propositions
IV. Supplier Discounts & Turning Issue Into Opportunity
V. Real World Success Stories
VI. Solution Demonstration
VII. Questions
Agenda
Fundamental InefficiencyBuyers Have Excess Cash
U.S. Non-Financial Companies’ Cash & Liquid Assets
Low Return on Cash U.S. Interest Rate – 10-Year Treasury Rate
($ in tn)
0%
2%
4%
6%
8%
10%
$0.0
$0.5
$1.0
$1.5
$2.0
Average Time Suppliers Are Waiting for Payments
33%1 to 30 DAYS
6%0 DAYS
50%31 to 60 DAYS
11%61 + DAYS
*American Express Small Business Monitor. Polled 500 Canadian Business Owners. September 2012
SUPPLIER Invoices Customer
BUYER Approves Invoice
on Day 5
BANK
Invoice-Net 60
Buyer Earns 0.75% APR until
Due Date
Suppliers Factor at 20+%
APR
1.
2.
3.
Banks Benefit from Payment Inefficiency
Payables as an Opportunity
0 DAYSinvoice
10-15 DAYSapproval
60 DAYS due date
OPPORTUNITY
AVERAGE PAYMENT TERMS (DAYS)
Anheuser-Busch
Hertz
Apple
Industry Average
120 DAYS
60 DAYS
45 DAYS
56 DAYS
Supply Chain Finance:Great for largest suppliers (30-50); provides limited scale; low P/L benefit
Dynamic Discounting:Beneficial for deploying excess cash to drive P/L benefits; Comes with DPO impact
Taulia Enhanced Discounting:Increase profitability by capturing discounts without using your own cash
Supplier Financing Landscape
Financing for All
30-50 LARGEST
SUPPLIERS
Few NUMBER OF SUPPLIERS Many
Typical Supplier SpendCurve
Buyer Hurdle Rate
TAULIA ENHANCED DISCOUNTING
Single Integrated Platform for Taulia Supplier Finance, eInvoicing and P2P Platform
DYNAMIC DISCOUNTINGSCF
Alternative Financing Interest Rate
(Not Addressed)
Use Your Cash or a Cash of a Third-Party. Always Capture Discounts.
DYNAMIC DISCOUNTS ON NET TERM INVOICES
(OPT-IN)
EXTENDED PAYMENT TERMS ON TRADITIONAL DISCOUNTS
(OPT-IN)
$ $
$
$
$
ACTIVATE DYNAMIC PAYMENT TERMS (CONTRACTUAL)
$
TAULIA ENHANCED DISCOUNTING WITH THIRD PARTY CASH
Four-Step Discount Terms Methodology
Offer Early Payments for suppliers on NET termsActively promote “CashFlow” for maximum adoption
STEP 1
Optimize discount opportunity and capture for suppliers on discount terms
“Extend” existing discount terms
STEP 2
Implement Dynamic Payment Terms (DPT) as standard payment terms for Procurement
STEP 3
Actively convert suppliers to DPT
STEP 4
Dynamic Discounting Is a Win-Win
A sliding scale allows for higher discount the earlier the payment for ALL invoices
• Easier and cheaper access to capital• Alternative to more expensive sources of financing such as Factoring• Early payments offered through the same portal as eInvoicing
• Capture more Early Payment discounts• Strengthen supplier relationships• Risk-free short-term investments with double digit returns• Typical $1M to $2M returns per $1B in-scope spend
Definition
Supplier Benefits
Buyer Benefits
Why Suppliers Choose Early Payment Discounting
Allow suppliers to get paid sooner
Payment dates are well under industry averages
Discount rates can be less expensive than alternative forms of financing
More convenient than funding alternatives
Better balance sheet Helps to meet quarterly targets
I. Current State of the Invoicing & Payables Process
II. Moving from Traditional Invoicing to Full Electronic Invoicing
III. Getting Suppliers On Board: 5 Supplier Value Propositions
IV. Supplier Discounts & Turning Issue Into Opportunity
V. Real World Success Stories
VI. Questions
Agenda
Will Buyers Generate Acceptable ROI?
“Taulia has saved us more money quicker than anticipated.”
- Ben Shaffer, PG&E Finance Dept.
Source: PG&E
2008 2009 2010 2011 201205
1015202530354045
Taulia Deployed in 2011
$46M
$31.4M
$10M$5.8M$3.9M
$77.4M in Discounts
Will suppliers actually enroll?
Results:• Go-live 3.5 months after contract signature: • 45% of previous networked suppliers converted within 1 week• 99% converted within 5 weeks• Now enrolling non-previous networked suppliers: 30% of invited enrolled within 1 ½ weeks• $5M in discounts/Billion in spend• 7 Employees in AP department
Is the integration smooth?
“Before we thought a seamless integration was nice to have. But what we have learned is that it's more than nice, it just makes a tremendous, tremendous difference. You're using a standard solution - you have the look and feel of your ERP. You can't even tell when you're using your ERP or Taulia. It's just a pure, endless, seamless solution.”
- Marcia Golden, AP Director
90% of suppliers on-boarded
1.5 AP staff eliminated through attrition
Will suppliers actively use the portal?
9/10/1
3
9/15/1
3
9/20/1
3
9/25/1
3
9/30/1
3
10/5/1
3
10/10/1
3
10/15/1
3
10/20/1
3
10/25/1
3
10/30/1
3
11/4/1
3
11/9/1
3
11/14/1
3
11/19/1
3
11/24/1
3
11/29/1
3
12/4/1
3
12/9/1
3
12/14/1
3
12/19/1
3
12/24/1
3
12/29/1
3
1/3/1
4
1/8/1
40
500
1000
1500
2000
2500
3000
Vendors InvitedVendors EnrolledInvoices Submitted
Gary Silsbe to discuss in next session.
Seamless ERP Integration
Minimal IT Support Required
No Supplier Fees24/7 Visibility
Flexibility to Ensure Millions
Saved
In Summary, what do I look for?
I. Current State of the Invoicing & Payables Process
II. Moving from Traditional Invoicing to Full Electronic Invoicing
III. Getting Suppliers On Board: 5 Supplier Value Propositions
IV. Supplier Discounts & Turning Issue Into Opportunity
V. Real World Success Stories
VI. Demonstration
VII. Questions
Agenda
Our Vision of Tomorrow For You
01020304
F R E E
P R O F I T S
A D O P T I O N
P A R T N E R
Free eInvoicing and Self-Services for your Suppliers
Increased Profits From Early Payment Discounting
Supplier Onboarding Guarantee
Greatly Improved Suppliers Relationships
Questions?
Get in touch with us!
Chris Cauley
Senior Director Solution Consulting, Taulia
Office: 415-376-8280 x7085
E-mail: [email protected]
Twitter: @cauley3