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Future Catering Services Co Serving since 2006

Profile at a Glance

Phone – 00974 44410020

PO BOX- 32098. Doha-Qatar

E-mail: info@futurecatering.com

Web: www.futurecatering.com

“Meeting your needs

Exceeding your Expectation”

TABLE OF CONTENTS

1. ABOUT FCS (Future Catering Services)

2. FCS SERVICES OFFERED

3. FCS “CATERING WITH DIFFERENCE”

4. FCS VISION and VALUES

5. FCS STRENGTH

6. FCS COMMITMENT

7. FCS COMPLETED PROJECTS

8. FCS ON GOING PROJECTS

9. FCS DETAILS

10. FCS ORGANIZATION CHART

11. FCS OPERATION SYSTEM

12. FCS REFERENCE LETTERS

13. FCS REGISTRATION DOCUMENTS

ABOUT FCS

Since our inception, we have made our mark in the catering and allied service

industry by providing efficient catering services like,

Industrial Catering Remote site catering Institutional Catering Out door &Event Catering Cleaning & Laundry services Camp management Food Stuff Trading ,

And allied services customized to suit client needs.

Over the years Future catering Services have successfully managed Staff canteens and Executive lounges in multinational companies and prominent organizations for thousands of staff members ,and catered to numerous major events like Doha 2006 15th Asian Games hosted at Doha where we served up to 65,000 meals for the supporting staff of the “Mowasalat”. Empowered with highly Experienced and Dedicated Employees, we are capable enough to manage various commercial ,social gathering .We use the finest quality food and ingredients and deploy professional services to deliver the best. Over the years, our delectable cuisines and personalized services have enabled us in emerging as one of the leading name in Qatar‘s catering Industries.

Our Services Offered:

With our dedication and rich industrial experience, we Future

catering Services offer various services in the domain of:

1. Industrial Catering

2. Institutional Catering

3. Out Door & Event Catering

4. Cleaning and Laundry Services

5. Camp Management

6. Hospitality Services

7. Food Stuff Trading

Industrial Catering

The industrial catering section operates within many companies and industrial sites. Future catering Services is successful in its ability to operate within different segments of the industry whilst satisfying the diverse needs of the individual customers and clients.

At Future catering Services, we appreciate the enormity of time and economic constraints that Corporate Management and institutions are undergoing in ensuring the smooth operations of their staff canteen, cafeteria, and gust houses, etc. it has however been observed that Poor Recourse Management and operational ineffectiveness have constituted a grate liability and pain -in-the-neck for this companies such that further involvement in direct catering is not the least justified !

Our industrial catering services involves the provision of food and beverages on a large scale to corporate bodies, Institutions in their Cafeterias,Guest houses, Construction sites, labor camps,Remot area sites and other specialized locations through the installations and technical sustenance of effective operational and stock control systems.

Institutional Catering

Out Door &Event Catering

0

FCS provide catering services for various institutions such as,

schools, colleges, Hostels, Hospitals, Hotels, Gymnasiums, clubs,

EDR (Executive Dining Rooms),Government institutions Etc…

FCS offers a wide range of mouth watering cuisines through our

reliable out door and Event catering services for clients.

Cleaning & Laundry services

Hospitality Services

Food stuff Trading

FCS provides excellent services with regards to the

hospitality industry by the provision of waiters, waitress,

house keeping staff, Laundry Boys, kitchen steward,

cooks to the five star hotels, clubs, restaurants, etc…..We

offer a wealth of hospitality expertise coupled with

extensive hotel and food and beverage operations.

FCS is recently entered in the food stuff trading

sector for the supply of Foods, Grains, Spices and

Cooking Oils.FCS is focusing on bringing the best

quality products for the people of the Qatar,

The operation of the House keeping and

Laundry services to conform to norms by

inputting high quality trained staffs,

combined with standard equipment’s and

cleaning materials.

FCS “CATERING WITH DIFFERENCE”

Our objective is always to deliver customer satisfaction whilst participating in Clients’ commercial target achievements.FCS is in the business of satisfying client's needs with single, unified, all-inclusive complete service solutions:

a)

Capabilities:

FCS clients on a wide array of issues, regardless of industry sector. Our capabilities have been developed through years of experience providing support solutions for the most difficult, fundamental catering and related problems facing our clients. Offering regional reach with local experience, FCS capabilities are focused on the issues most important to our clients.

b) Local knowledge:

Extensive experience and capability in managing various projects locally, the technically qualified staff and detailed knowledge required to successfully develop and implement various projects. Our staff members proposed to engage in a given project are carefully selected based on their maturity, experience, knowledge and ability to effectively communicate and interact with our Customers.

c) Technical abilities:

A resource of highly qualified professionals unsurpassed in its depth of experience and knowledge. Such experience substantially sensitizes our team to the vigorous service demands of the institutional and environmental demands.

d) Team approvals:

Our approach to various Projects focuses on working closely with the Client and the Staff using the facility to ensure the delivery effectiveness of the proposed services.

e)

Management Follow up:

Regular scheduled and surprise visits of FCS management to sites and to the Client’s Management premises for the purpose of control and staff motivation. Consistency of standard levels is assed and feedback reviews are undertaken.

f) Quality assurance :

Quality control is carefully monitored by high-standards, by our specialized People in the various Catering and related Services requirements.

g) Health and safety:

Our primary focus is to protect our Business partners (Clients and Suppliers), our staff and the environment. At FCS we utilize specialist environmental health and safety Personnel, guided by local and internationally recognized laws and legislation, and developed in our policies. Thus are regularly communicated through training programs to our entire team. Random specialist audits at the work place subsequently ensure absolute compliance.

h) Menu planning:

Based on our considerable experience of the variation in the requirements of different clients’ nationalities and status, we are able to offer a complete menu selection tailored to different specific situations.

FCS VISION and VALUES

OUR VISSION FCS's focus on our core business of providing world class Catering and allied services, allows our Clients to focus on their core businesses.

‘Can-do’ attitude Have a passion for quality Meet needs, exceed expectations Win through teamwork Share success Be simply the best

OUR VALUES

Excellent listening skills Excellent service delivery Excellent Innovation activities Excellent, Balanced food Excellent motivated Personnel teams Excellent long term Clients partnership and trust Excellent atmosphere and professionalism

FCS STRENGTH

Our people: Being indulged in Catering Services we guarantee that both costs and service quality, meets the goal of our client’s requirements. We at FCS, consider our people as a biggest asset and it is because of this reason we also make sure that our employees are capable enough to meet the needs of our valued customers. Empowered with dedicated, qualified executives and work force with vast experience in the area of catering, and allied services.

Our commitment: Being a customer centric firm, we keep customers delight at our business domain and are committed to provide quality and effective Catering services & allied services at an economical price. We are also determined to invest periodically on research activities to improve our overall service quality. We are one of the leading names in this service industry to provide customer satisfaction through continual service improvement and regular follow-ups.

FCS COMPLETED PROJECTS

Industrial catering

Client name Number of man-day’s

served

1. Qatar Quarry (simsima quary,umsalal mohdcamp)

600

2. Industrial technology Qatar (NBK)

1000

3. Elite international

250

4. ETA star (Qatar navigation tower project )

700

5. Baytur (al Handassa complex) Baytur ( Qatar Islamic museum ) Baytur (Qatar National convention centere)

4400

6. Yuksel midmac

2600

7. Mowasalat

4000

8. Shimbo Qatar

400

9. Trags (umsaid shut down project)

600

10. CEM estro (alkhore camp)

400

11. QDVC(packed meals for lusail site)

300

12. Nurol Gulf Engineering

750

13. Handar

200

14. Vector 250

Institutional catering

No Institution name Year

1. Rabea school 2011-2012

2. Sumaih school 2011-2012

3. Al khansa school 2011-2012

4. Omar bin-khattab school 2011-2012

5. Ali bin ali taleb school 2011-2012

6. Al bayan school 2011-2012

7. Amne bint wahe school 2011-2012

8. Moza bint primary school 2011-2012

9. Moza bint mohamad secondary school

2011-2012

Event Catering

Events services

2006 Asian games

Delivered60000(sixtythousand) packed meals for mowasalats supporting staff for Doha Asian Games during 10 days

Turkish trade exhibition (Qatar exhibition center)

Catering and support services ,

Hotels and clubs

The Torch Doha Staff meels

Doha golf club Staff meels

FCS ON GOING PROJECTS (Industrial Catering)

No

Clients

1. Mowasalat (karwa) 6000 Man-day

2. Milaha (Doha Port)Pilot service Crews

3. Al attiyah Group 3800 Man-day

4. Handar Qatar 130 Man-Day

5. Vector electro Mechanical 100 Man-Day

6. Al Diyar 270 Man-Day

7. ETA MEP 900 Man-days

FCS DETAILS AND SUBSEDERIES

• Trade Name : Future Catering Services.

• Commercial Name : Future Catering Services Co. W.L.L

• Commercial Reg. # : 36954

• Address : P.O. Box 32098, Doha – Qatar

• Head Office : 4th Floor

Gridco Building

• Paid up Capital : Qrs. 200,000.00

• Immediate Contact person : Suresh koroth

• Contact No : 55291472

• Contact : (70554535)

• Office phone number : 44410020

• Number Of Delivery Vehicles : 12

• Number of Cars : 12

• Number of Buses : 3

• Number Of Employees : 270

SUBSEDERIES

1. KHAIFAN CENTRAL KITCHEN(AZIZIYZ)

FCS ORGANIZATION CHART

Chairman

Managing

Director

Business

development

Operation

Manager

Admin

&Finance

Manager

Cost controller

Unit managers

Executive Chef

Head cooks Personal

Officer

Chief

accountant

Purchasing

Officer

PRO Purchase

Driver Catering

supervisors

Cooks, bakers,

kitchen helpers

k

b

Waiters,Drivers,

cleaners

HSE Inspector

Store keeper

FCS OPERATION

SYSTEM

FCS SELLING PLAN

Day 1:Client Approach

Phone call sale OR

Tender document received

Day 7:First client meeting and or site visit

Attended by the commercial manager or operation manager.

1. Observe services in action. 2. Speak to customers. 3. Take photographs to floor equipment planet. After the presentation is

given by the client 4. Questions and answers following the client brief.

Day 10: Collecting inputs

Inputs are taken from:

1. Commercial manager 2. Operation team 3. Personal department 4. Kitchen and outlet designer 5. QA/QC officer 6. Finance representative

Day 14: Completing proposal and delivery to client

1. Review of current catering operations 2. Client objectives 3. Our vision 4. service profile 5. Menu 6. prices and bills of quantity 7. Staffing and management support 8. Purchasing and merchandise program 9. Training program and QA/QC Plan 10. References

Day 28:presentation of proposal

Proposal Presentation led by the FCS Catering manager The outline mobilization plan Management and operation support Personnel Quality assurance and quality control of FCS Operation system plan.

POST CLIENT DECISION

1. Client decision and award confirmation to FCS. 2. Proposed contract sent to client for signature. 3. Meeting with all head of departments 4. Re-visiting site 5. Hand over date ‘New Contract start’

Day 1 :Implementation of mobilization plan

Staffing Training Food hygiene and health and safety Waste and energy management Food, cleaning and disposable orders Choosing suppliers Menu Equipment Information technology Account management Finance

Day 2: Client signing the contract

Start advertising for recruitment where is necessary Appoint suppliers Prepare equipments, merchandise and information

Day 4:Meeting with the existing staff

Led by operation director Terms and conditions agreement Contract details in case of inquires questions

Day:7

Client to notify onsite contractors of change of caterer Finalize menu Place the food, disposables and cleaning orders. Finalize training plan

Day 10:Re-site visit

Meeting with the end user and existing catering agent Finalize agreement for hand over dates

Day 13: Hand over date

Meet with outgoing caterers Distribution and assigning duties, roster and job description of the new

caterer employees

Day 14 : Soft Opening

Trial run

Day 15: New start

Start operation

REFERENCE LETTERS

FCS REGISTRATION DOCUMENTS