future of business intelligence keynote

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The Future of Business Intelligence Associate Professor Paul Hawking

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Future of BI?

Dodo BI?

2015 2016

In 1989, then Gartner analyst Howard Dresner came up with "business intelligence" to describe how end users could access and analyse information stored on their company systems in order to provide a better understanding of the business and its customer.

"Business intelligence" has been perverted over time by vendors

trying to find new ways to market their products.

Real Time analyticsBig Data

Business Analytics

Decision Support System

Business Intelligence (BI)

Business Performance Management (BPM)

Corporate Performance Management

DashboardData Mining Data Science

Data Visualization

Data Warehouse

Decision Support System (DSS)

Enterprise Performance Management (EPM)

Executive Information System

ForecastingMulti-Dimensional Analysis

Predictive Analysis

On-Line Analytical Processing (OLAP)Reporting

Sentiment Analysis

BAM

“Sir Henry Furnese, gained profit by receiving and acting

upon information about his environment, prior to his

competitors. “Throughout Holland, Flanders, France, and

Germany, he maintained a complete and perfect train of

business intelligence. The news of the many battles

fought was thus received first by him, and the fall of

Namur added to his profits, owing to his early receipt of

the news.” (Devens, (1865), p. 210). T

Luhn, P. (1958) “A Business

Intelligence System”, IBM

“the ability to apprehend the interrelationships of presented facts in such a way as to guide action towards a desired goal.”

Better Decision Making

Executive Priorities

Gartner

Rank Top CEO’s Business Priorities -

2015

1 Increasing enterprise growth

2 Reducing enterprise costs

3 Expanding into new markets and

geographies

4 Increase profitability

5 Implementing finance and controls

6 Talent and workforce

management/development

7 Consolidating, standardizing and

streamlining operations

8 Execute acquisitions, mergers and

partnerships

9 Improve governance, risk,

compliance and security

Top CIO’s Technology Priorities -

2016

Analytics and business intelligence

Infrastructure and data center

Cloud Computing (SaaS, Iaas, Paas)

ERP Systems

Digitalisation/digital marketing

Mobile

Security

Networking, voice and data comms

Legacy modernisation

Industry specific applications

Customer Relationship (CRM)

Infotronics

Age (Stage 2)

ICT enhanced with

ubiquitous high-

speed broadband

plus analytics,

learning systems,

and cognitive

computing

GartnerHype Cycle

GartnerHype Cycle

Natural Language Generation

Natural

Language

Generation

GartnerHype Cycle

Natural Language Generation

Natural Language Question Answering

GartnerHype Cycle

Natural Language Generation

Natural Language Question Answering

Smart Data Discovery

Smart Data Discovery

GartnerHype Cycle

Natural Language Generation

Natural Language Question Answering

Smart Data Discovery

Search based Data Discovery Tools

New Year Emotions

+

2,800 tasting notes

+

10 Beers

+

Common Ingredients

=

New Year Beer 0101

GartnerHype Cycle

Natural Language Generation

Natural Language Question Answering

Smart Data Discovery

Search based Data Discovery Tools

Open Data

GartnerHype Cycle

Natural Language Generation

Natural Language Question Answering

Smart Data Discovery

Search based Data Discovery Tools

Open Data

Event Stream Processing

Event Stream

Processing

(IoT)

FoxTrax

GartnerHype Cycle

Natural Language Generation

Natural Language Question Answering

Smart Data Discovery

Search based Data Discovery Tools

Open Data

Event Stream Processing

Decision Management

A B C

A B CMakes decisions based on exceptions

Decision Management

Artificial Intelligence

GartnerHype Cycle

Natural Language Generation

Natural Language Question Answering

Smart Data Discovery

Search based Data Discovery Tools

Open Data

Event Stream Processing

Decision Management

PersonalAnalytics

Disclaimer

“There is no reason anyone would want a computer in their home”Ken Olson, Founder of Digital

Equipment Corporation (1977)

Paul Hawking

SAP Academic Programs Director

Associate Professor

Information systems Discipline

College of Business

Telephone: +61-3-99194031

Email [email protected]

@Paulhawking #SAPVU

Big Data

Innovation Lab