future of ticket system - hong kong institution of...
TRANSCRIPT
![Page 1: Future of Ticket System - Hong Kong Institution of Engineersen.hkie.org.hk/Upload/Doc/add3f37e-f05b-4bc3-90ab... · Future of Ticketing System for Smart Transportation Ir CS Chang](https://reader030.vdocuments.net/reader030/viewer/2022040300/5e6d429745225a3741166602/html5/thumbnails/1.jpg)
Future of Ticketing System
for Smart Transportation
Ir CS Chang and Ms Crystal Choy
Pypun-KD & Associates Limited
![Page 2: Future of Ticket System - Hong Kong Institution of Engineersen.hkie.org.hk/Upload/Doc/add3f37e-f05b-4bc3-90ab... · Future of Ticketing System for Smart Transportation Ir CS Chang](https://reader030.vdocuments.net/reader030/viewer/2022040300/5e6d429745225a3741166602/html5/thumbnails/2.jpg)
Agenda
Smart Transportation in Smart City
Overview on Existing Ticketing System
Problems / Issues of Existing System
Future Ticketing System
Some Reference Examples to Share
Challenges and Opportunities
Conclusion
![Page 3: Future of Ticket System - Hong Kong Institution of Engineersen.hkie.org.hk/Upload/Doc/add3f37e-f05b-4bc3-90ab... · Future of Ticketing System for Smart Transportation Ir CS Chang](https://reader030.vdocuments.net/reader030/viewer/2022040300/5e6d429745225a3741166602/html5/thumbnails/3.jpg)
Smart Transportation in Smart City
Urban Planning
• Smart City
• Integrated Development & Spatial Planning
• “Green, Efficient, Safe”
Transportation
Planning
• Smart Transportation
• Transportation & Traffic Strategy
• Integrated Transportation System (ITS)
System Design
• Smart Ticketing System
• Management & Operation
• Big Data
• Devices & Network
![Page 4: Future of Ticket System - Hong Kong Institution of Engineersen.hkie.org.hk/Upload/Doc/add3f37e-f05b-4bc3-90ab... · Future of Ticketing System for Smart Transportation Ir CS Chang](https://reader030.vdocuments.net/reader030/viewer/2022040300/5e6d429745225a3741166602/html5/thumbnails/4.jpg)
What is Smart City ?
![Page 5: Future of Ticket System - Hong Kong Institution of Engineersen.hkie.org.hk/Upload/Doc/add3f37e-f05b-4bc3-90ab... · Future of Ticketing System for Smart Transportation Ir CS Chang](https://reader030.vdocuments.net/reader030/viewer/2022040300/5e6d429745225a3741166602/html5/thumbnails/5.jpg)
Data
Platform
Network
Device
What is Smart Transportation ?
Traffic
Energy
Environment
Tolling
E-Vehicle
Railway
Bus
Ship
Airplane
Integrated
Transportation
System (ITS)
Management
Technologies
![Page 6: Future of Ticket System - Hong Kong Institution of Engineersen.hkie.org.hk/Upload/Doc/add3f37e-f05b-4bc3-90ab... · Future of Ticketing System for Smart Transportation Ir CS Chang](https://reader030.vdocuments.net/reader030/viewer/2022040300/5e6d429745225a3741166602/html5/thumbnails/6.jpg)
Integrated Fare Collection System
Role of Fare Collection System in Smart
Transportation
Smart City
Living
Railway
Environment
Bus
Economy
Ship
$400B
Globally!
![Page 7: Future of Ticket System - Hong Kong Institution of Engineersen.hkie.org.hk/Upload/Doc/add3f37e-f05b-4bc3-90ab... · Future of Ticketing System for Smart Transportation Ir CS Chang](https://reader030.vdocuments.net/reader030/viewer/2022040300/5e6d429745225a3741166602/html5/thumbnails/7.jpg)
Paperless Ticket
Smart Card Credit Card
Accessories & Ornament
Mobile SIM Mobile App
Overview of Existing Ticketing System
- Forms of “Tickets”
![Page 8: Future of Ticket System - Hong Kong Institution of Engineersen.hkie.org.hk/Upload/Doc/add3f37e-f05b-4bc3-90ab... · Future of Ticketing System for Smart Transportation Ir CS Chang](https://reader030.vdocuments.net/reader030/viewer/2022040300/5e6d429745225a3741166602/html5/thumbnails/8.jpg)
Vending/ Add-value Machine
Customer Service Centre
Authorized Service Providers
Online System Automatic Add Value Service
Overview of Existing Ticketing System
- Ways of Ticketing
![Page 9: Future of Ticket System - Hong Kong Institution of Engineersen.hkie.org.hk/Upload/Doc/add3f37e-f05b-4bc3-90ab... · Future of Ticketing System for Smart Transportation Ir CS Chang](https://reader030.vdocuments.net/reader030/viewer/2022040300/5e6d429745225a3741166602/html5/thumbnails/9.jpg)
Overview of Existing Ticketing System
- Fare Collection Scheme
Fare Collection Scheme
![Page 10: Future of Ticket System - Hong Kong Institution of Engineersen.hkie.org.hk/Upload/Doc/add3f37e-f05b-4bc3-90ab... · Future of Ticketing System for Smart Transportation Ir CS Chang](https://reader030.vdocuments.net/reader030/viewer/2022040300/5e6d429745225a3741166602/html5/thumbnails/10.jpg)
Overview of Existing Ticketing System
- Problems / Issues
Disperse & segregated Fare Collection Scheme
Wide range of “ticket” forms
Different service providers
![Page 11: Future of Ticket System - Hong Kong Institution of Engineersen.hkie.org.hk/Upload/Doc/add3f37e-f05b-4bc3-90ab... · Future of Ticketing System for Smart Transportation Ir CS Chang](https://reader030.vdocuments.net/reader030/viewer/2022040300/5e6d429745225a3741166602/html5/thumbnails/11.jpg)
Future Ticketing System
- Forms of “Tickets”
Basis
Form
Smart Card
Mobile
Accessories
Chip
Identity
Cloud
![Page 12: Future of Ticket System - Hong Kong Institution of Engineersen.hkie.org.hk/Upload/Doc/add3f37e-f05b-4bc3-90ab... · Future of Ticketing System for Smart Transportation Ir CS Chang](https://reader030.vdocuments.net/reader030/viewer/2022040300/5e6d429745225a3741166602/html5/thumbnails/12.jpg)
Future Ticketing System
- Ways of Ticketing
![Page 13: Future of Ticket System - Hong Kong Institution of Engineersen.hkie.org.hk/Upload/Doc/add3f37e-f05b-4bc3-90ab... · Future of Ticketing System for Smart Transportation Ir CS Chang](https://reader030.vdocuments.net/reader030/viewer/2022040300/5e6d429745225a3741166602/html5/thumbnails/13.jpg)
Future - Fare collection scheme
User schemes
Devices
Transportations
Countries
Back Office Computation
![Page 14: Future of Ticket System - Hong Kong Institution of Engineersen.hkie.org.hk/Upload/Doc/add3f37e-f05b-4bc3-90ab... · Future of Ticketing System for Smart Transportation Ir CS Chang](https://reader030.vdocuments.net/reader030/viewer/2022040300/5e6d429745225a3741166602/html5/thumbnails/14.jpg)
Reference Examples
Singapore
Malaysia
Indonesia
United States
United Kingdom
Europe (Cross-border)
![Page 15: Future of Ticket System - Hong Kong Institution of Engineersen.hkie.org.hk/Upload/Doc/add3f37e-f05b-4bc3-90ab... · Future of Ticketing System for Smart Transportation Ir CS Chang](https://reader030.vdocuments.net/reader030/viewer/2022040300/5e6d429745225a3741166602/html5/thumbnails/15.jpg)
Singapore
Land Transport Authority (LTA)
Feasibility study
Contactless ticketing
Conduct a pilot for account-based contactless fare
payment in Q4 2016
Use contactless debit / credit cards
Charge on card bills
Cooperation with banks
![Page 16: Future of Ticket System - Hong Kong Institution of Engineersen.hkie.org.hk/Upload/Doc/add3f37e-f05b-4bc3-90ab... · Future of Ticketing System for Smart Transportation Ir CS Chang](https://reader030.vdocuments.net/reader030/viewer/2022040300/5e6d429745225a3741166602/html5/thumbnails/16.jpg)
Malaysia
SPAD (Land transport authority)
Unified multi-modal ticketing system, for Kuala Lumpur
& the wider Klang Valley area
Cashless payment system (Roll out by early 2017)
Enable passengers to pay for:
Rail, Metro, Monorail, Bus
Support payment by:
Smart card
Debit / Credit card
NFC mobile phones.
![Page 17: Future of Ticket System - Hong Kong Institution of Engineersen.hkie.org.hk/Upload/Doc/add3f37e-f05b-4bc3-90ab... · Future of Ticketing System for Smart Transportation Ir CS Chang](https://reader030.vdocuments.net/reader030/viewer/2022040300/5e6d429745225a3741166602/html5/thumbnails/17.jpg)
Indonesia
The national railway’s Jakarta suburban train operating subsidiary PT KCJ
Electronic payment
IC chip contactless cards
Embedded wristbands
NFC mobile phone
Facilitate intermodal integration in the future
![Page 18: Future of Ticket System - Hong Kong Institution of Engineersen.hkie.org.hk/Upload/Doc/add3f37e-f05b-4bc3-90ab... · Future of Ticketing System for Smart Transportation Ir CS Chang](https://reader030.vdocuments.net/reader030/viewer/2022040300/5e6d429745225a3741166602/html5/thumbnails/18.jpg)
United States
Mobile ticketing
Chicago Transit Authority
Commuter rail operator Metra
Bus operator Pace
Mobile App
Purchase / Top-up
Contactless payment using NFC
+ Journey planner / Account management
Initial version: roll out by Q1
![Page 19: Future of Ticket System - Hong Kong Institution of Engineersen.hkie.org.hk/Upload/Doc/add3f37e-f05b-4bc3-90ab... · Future of Ticketing System for Smart Transportation Ir CS Chang](https://reader030.vdocuments.net/reader030/viewer/2022040300/5e6d429745225a3741166602/html5/thumbnails/19.jpg)
United Kingdom
The UK Cards Association (UKCA)
Funding from the Rail Delivery Group
To develop a framework
-> enable multiple contactless devices for pre-purchase
Single Pay As You Go
Replace cash payments
At the start of journey with known fare
Aggregated Pay As You Go
Travel multiple times/day
Records processed in back office
Calculate the charge with discounts (if any)
Pre-Purchase
Book a journey online
Store virtual ‘ticket” in the cloud database
![Page 20: Future of Ticket System - Hong Kong Institution of Engineersen.hkie.org.hk/Upload/Doc/add3f37e-f05b-4bc3-90ab... · Future of Ticketing System for Smart Transportation Ir CS Chang](https://reader030.vdocuments.net/reader030/viewer/2022040300/5e6d429745225a3741166602/html5/thumbnails/20.jpg)
Europe
Smart Ticketing Alliance - 24 Jun 2014
Transport smart card operators from 10 countries
Smart Ticketing Alliance founding members:
ITSO, UK
VdV, Germany
AFIMB, France / Calypso Network Association, France
UITP, International
Aim: Single transport implementation specification for EU on NFC
phones
NFC
Contactless Interface
Certification / Media security
![Page 21: Future of Ticket System - Hong Kong Institution of Engineersen.hkie.org.hk/Upload/Doc/add3f37e-f05b-4bc3-90ab... · Future of Ticketing System for Smart Transportation Ir CS Chang](https://reader030.vdocuments.net/reader030/viewer/2022040300/5e6d429745225a3741166602/html5/thumbnails/21.jpg)
Challenges
Challenges
Security
Sensitivity
Stability
Standard
Privacy
Political Concern
![Page 22: Future of Ticket System - Hong Kong Institution of Engineersen.hkie.org.hk/Upload/Doc/add3f37e-f05b-4bc3-90ab... · Future of Ticketing System for Smart Transportation Ir CS Chang](https://reader030.vdocuments.net/reader030/viewer/2022040300/5e6d429745225a3741166602/html5/thumbnails/22.jpg)
Opportunities
“Universal” Ticketing System
Increase
Patronage
Convenience
Reduce
Fraud
Greater
Flexibility
Increase
Customer
Revenue Better
Transportation
Strategy
![Page 23: Future of Ticket System - Hong Kong Institution of Engineersen.hkie.org.hk/Upload/Doc/add3f37e-f05b-4bc3-90ab... · Future of Ticketing System for Smart Transportation Ir CS Chang](https://reader030.vdocuments.net/reader030/viewer/2022040300/5e6d429745225a3741166602/html5/thumbnails/23.jpg)
Conclusion (1)
Smart City leads to Smart Transportation
Fare Collection is a core system to Smart Transportation (where the money comes)
Future fare collection should meet the following basic customer expectation:
Convenient to use
Secure
Cost effective
Sustainable
Environmentally Friendly
![Page 24: Future of Ticket System - Hong Kong Institution of Engineersen.hkie.org.hk/Upload/Doc/add3f37e-f05b-4bc3-90ab... · Future of Ticketing System for Smart Transportation Ir CS Chang](https://reader030.vdocuments.net/reader030/viewer/2022040300/5e6d429745225a3741166602/html5/thumbnails/24.jpg)
Conclusion (2)
Future fare collection should meet the
following operators’ requirements:
System Expandability
Advancement of Technology
RAM Requirements
Local and International regulations
Standardisation
What is next ?
![Page 25: Future of Ticket System - Hong Kong Institution of Engineersen.hkie.org.hk/Upload/Doc/add3f37e-f05b-4bc3-90ab... · Future of Ticketing System for Smart Transportation Ir CS Chang](https://reader030.vdocuments.net/reader030/viewer/2022040300/5e6d429745225a3741166602/html5/thumbnails/25.jpg)
Thank
you
Q&A