Information Technology Department FY 2016/2017 MOE BUDGET PRESENTATION

TIM DUPUIS, CIO/REGISTRAR OF VOTERS

APRIL 2016

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Mission Statement

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Provide Alameda County with Technology Services focused on: Strategic Planning and Consulting Infrastructure and Cloud Services Application Services Radio and Telephony Services Web/Mobile Technologies Project/Portfolio Management Open Data Citizen Engagement

Mandated Services

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The Information Technology Department provides support services to departments in carrying out their mandated services.

All services are discretionary.

8 GO FORWARD NOW SOLUTIONS INNOVATION PRIORITIES STATUS

211 Safe Communities/Health/ Hunger/Housing

Project Kick-off

Customer Service Board Resolution One Community In-Progress

ALCOBIZ Customer Contract Portal One Community In-Progress

ready.acgov.org enhancements Emergency Preparedness Complete

Emergency Notification System (ENS) Emergency Preparedness Complete

AlcoPAL One-Stop-Shop Permit Portal One Community Complete

Back Stories Video Education/Jobs 1 of 3 Complete

Customer 10X Focused Search Engine All In-Progress

Innovation - Google Innovation Lab

• 5 Innovation Priorities • 8 Go Forward Now Solutions

Public/Private Partnership Cross Department Collaboration

Innovation - Innovate AC Website

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Our Projects

Our Champions

Our Journey

Share Ideas

Mobile Friendly

Citizen Engagement - Data Sharing

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Apps Challenge 2015 James Logan High School

Apps Challenge 2016 Alameda County Conference Center Mini-Hackathons

Open Data/ Open Budget 220+ Data Sets

Student Intern Program

Citizens Academy

EDP

Videos Social Media

Citizen Engagement - Permit Portal

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• Permit Portal released in December 2015

• Average of 42,000 hits per month

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Citizen Engagement – Human Trafficking

Community Day of Action scheduled for April 2016

• SB1193 Compliance • Awareness • Education • Community Involvement • Enforcement

System Modernization

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Completed the ALCOLINK Financials and Human Resource Management Systems (HRMS) upgrade to PeopleSoft Version 9.2.

Upgraded the Social Services Integrated Reporting System (SSIRS) resulting in increased capacity, high availability and failover.

Successfully integrated with the Sheriff’s new Jail Management System.

SSIRS

Process Re-engineering

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Re-engineered business processes to reduce paper, eWaste and improve workflow.

Automated Onboarding

Combined Charities

Technology Reuse Program

Mobility

.

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Expanded and supported a secure, reliable infrastructure

for Alameda County: Office 365 Licensing countywide consolidation has been

completed. Migration to Office 365 Cloud in progress. Completed Virtual Desktop offering for County

agencies/departments. Completed first phase of NextGen Core Network Upgrade.

Telephony and Radio Services

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Upgraded VoIP Telephony for Broadway Hub supporting 12 facilities and 2,500

users. Completed Telephone build-out for new 1111 Jackson Street. Partnered with the East Bay Regional Communications System Authority

(EBRCSA) and the City for Oakland to start migration of all Oakland public agencies using radio services to the EBRCSA radio network.

Continued to deploy Voice over Internet Protocol (VoIP).

Awards and Recognition - 2015

4/13/2016 13

• 6 Achievement Awards

• Ranked 7th in the Country

• 5 Solution Awards • 7 Significant Achievement Awards

• Excellence in Technology Award

• Best Agency Application

• Merit Award Recipient

• 2015 Innovation Award • Chef's Award

Partnerships

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Human Resources SmartErp

Public Works El Nino Videos

Alameda County Sheriff’s Office Urban Shield

District Attorney Human Trafficking App

Social Services Agency Portfolio Management

Health Care Services Permit Portal

Probation Probation Ready

HRS/Auditor PSFT Upgrade

CAO/GSA ALCOBIZ

2016-2017 Goals

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Continue focus on the Alameda County Data Sharing Initiative and

Citizen Engagement: Redesign the acgov.org website and incorporate the Google Search

Appliance to promote a modern customer experience. Continue focus on the Alameda County Data Sharing Initiative and

Citizen Engagement by: Holding internal and external hackathons; Leveraging Social Media; Building/updating County websites; Developing mobile/web apps; Creating videos.

2016-2017 Goals

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Implement the Countywide Efficiency Initiative:

Continue to modernize legacy systems: Upgrade PeopleSoft Tools to support ALCOLINK Financials and the Human

Resource Management System. Partner with the Assessor to deliver on the Property Modernization Roadmap

implementing Unsecured Account Management. Partner with the Courts and Criminal Justice Partners to implement the Docket

Phase of the eCRIMS Modernization Project including integration with Odyssey Case Management System.

Deploy Office 365 for County Agencies/Departments enabling collaboration through cloud technologies.

Continue building new imaging applications and utilizing electronic signature technology to reduce paper and improve workflow.

2016-2017 Goals

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Improve Alameda County Services and Information Delivery: Partner with the Social Services Agency to develop a Workforce

Distribution Tool to automate assignment of case actions. Complete upgrades to the County’s core network (NextGen). Assess soft phone viability for end users. Continue to deploy Voice over Internet Protocol (VoIP). Partner with EBRCSA and the City of Oakland to start migration of all

Oakland Radio subscribers to the EBRCSA radio network.

Changes to Policy and Human Impact

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The Information Technology Department: Is an Internal Services Fund. Depends on budget from department revenues. Performs Technology Services for departments and agencies to

improve efficiencies. Provides indirect support for the public.

Reductions in department IT funding will impact our ability to

provide technology solutions that benefit the employees and constituents of Alameda County.

Financial Summary 2016-2017 MOE Overview

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ITD

2015-2016 Approved

Budget

2016-2017 Maintenance

Of Effort

Change from 2015-2016 Budget

Amount %

Appropriations $63,360,588 $70,825,315 $7,464,727 11.78%

Revenue $63,360,588 $70,825,315 $7,464,727

11.78%

Net $0 $0 $0 0.00%

FTE – Mgmt 156.99 164.57 7.58 4.83%

FTE – Non Mgmt 67.83 62.67 -5.16 -7.61%

Total FTE 224.82 227.24 2.42 1.08%

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FY 2016-2017 Appropriation: $70,825,315

Salary & Employee Benefits $39.5M (55.8%)

Discretionary Services & Supplies $21.4M (30.2%)

Non-Discretionary Services & Supplies, $2.4M

(3.5%)

Depreciation & Indirect Cost $3.6M (5.0%) Other Financing Uses

$3.9M (5.5%)

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Major Components - Net County Cost Change Component Net Change

Increased Salary & Employee Benefits $2,857,960

Increased Discretionary Services & Supplies $1,034,841

Increased Non-Discretionary Services & Supplies $166,226

Increased Other Charges (Indirect Cost & Depreciation) $159,886

Increased Other Financing Uses $3,245,814

TOTAL APPROPRIATION CHANGE $7,464,727

Increased Charges for Services, Sales of Goods & Services $4,218,913

Increased Residual Equity Uses $3,245,814

TOTAL REVENUE CHANGE $7,464,727

NET COUNTY COST: $0.00

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Financial Summary 2016-2017 MOE Overview

CORPUS 2015-2016 Approved

Budget

2016-2017 Maintenance

Of Effort

Change from 2015-2016 Budget

Amount %

Appropriations $3,397,454 $3,452,254 $54,800 1.61%

FTE – Mgmt 1.00 1.00 0.00 0.00%

FTE – Non Mgmt 0.00 0.00 0.00 0.00%

Total FTE 1.00 1.00 0.00 0.00%

CORPUS = Criminal Oriented Records Production Unified System

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Components - Net County Cost Change

Component Net Change

Increased Salary & Employee Benefits $4,422

Increased Discretionary Services & Supplies $5,987

Increased Non-Discretionary Services & Supplies $44,391

TOTAL APPROPRIATION CHANGE $54,800

Increased Financing Sources $0

TOTAL REVENUE CHANGE $0

NET COUNTY COST: $54,800

CORPUS

Questions

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