gac corporate academy strategy, business model, integration and alignment presented by: damien...
TRANSCRIPT
GAC Corporate Academy strategy, business model, integration and alignment
Presented by:
Damien O’DonoghueGeneral Manager - GAC Corporate Academy
Overview
• Building a strategy-focused corporate learning organization • GCA business model • Integration and alignment across the enterprise • eLearning; social constructivism and communities of
professional practice • MOODLE open source LMS in the corporate sector • Core competencies in course development and online
pedagogies
The GAC Group
GAC Corporate Academy (GCA)www.gacacademy.com
About GCA
• A corporate university, using advanced e-Learning technology
• Operates as a business entity• The central transmission station for GAC Spirit – our
unique corporate culture• Offers learning opportunities to GAC employees
around the world, and partners/agents• Participants enhance understanding of GAC
products & services, systems and strategy• A learning environment that transcends borders and
cost restraints
Why GCA?
• Launched in 2007 in response to Vision X – Global Reach, GAC Group’s five year strategic plan (2003-2007).
• Today an integral part and enabling force of Vision Y - Global Values (2008-2012)
• Human resources are fundamental to the growth and continued success of the Group
• GAC personnel should be highly skilled and knowledgeable for the challenges of the future
• To ensure that GAC personnel are best people in the industry.
r
Internal Process | How does GCA deliver enterprise-wide learning and development that enables “The GAC Way” ?
ROI | What strategic value does GCA deliver to the GAC Group through enabling an enterprise-wide learning organisation?
GCA 2011 Strategy Map
IP4 Enable MIS thruGACknowledge
IP3 Employ strategic
Marketing
IP1 Enable rapid
Course DDE
IP2 Enhance operating
Capability
Learning & Growth | Where should GCA drive learning and development through the entire GAC Group?
Stakeholder | What quality relationships must GCA create, develop and maintain with valued stakeholders?
LG1 Enable
Induction of knowledge, values,
relationships
LG2Promote
Business Communication
to connect and enable global business
relationships
LG3Support unified
BusinessOperationsThe GAC Way
LG4Drive
Commercial Savyness
LG5Enhance
Business Application
training
LG6Prepare
Apprenticeship Programconcept
S6Enhance Partner
Relationships
S2Engage
GVPRs / CMswith management
information
S3Build connected
GLO Community
S4Engage and
motivateParticipants
S5Increase
Facilitator capacity
S1Engage Course
Ambassadors
R1Generate +ve
ROI
R2Allocate cost-baseequitably
R3Drive
Revenue
R4Attain
Accreditation
Course Design & Development
• SMART Pedagogy– Specific– Measurable– Action learning– Relevant– Time Sensitive
Learning Management System
GCA CurriculumOn Boarding - Future GAC Employees Mode Target1.1 BCC Business Comm. Competence Test e1 Potential New Joiners1.2 PST Psychometric Testing e1 Potential New Joiners1.3 W2G Welcome to GAC e5 Confirmed New Joiners
Foundation Courses Mode Target2.1 IGW Introduction to the GAC World - 2012 Series e20 All GAC personnel2.2 HSSE Health, Safety, Security, Environment, Ethicse20 All GAC personnel2.3 GPS GAC Products & Services + "G2G" e20 All GAC personnel2.4 PPD Personal & Professional Development e20 All GAC personnel2.5 CGE Corporate Governance & Ethics e5 All GAC personnel
Business Communication Mode Target3.1 GEP Global English Programme e52 Candidates based on BELIT 3.2 BCC Business Communication Competence Teste1 Relevant personnel
Business Operations Mode Target4.1 SAO Shipping Agency Operations e20 Relevant personnel4.2 AFO Air Freight Operations e20 Relevant personnel4.3 SFO Sea Freight Operations e20 Relevant personnel4.4 OTO Oil Tanker Operations w16 Relevant personnel4.5 LNG LNG Operations w16 Relevant personnel
Commercial Mode Target5.1 FSS Fundamental Selling Skills e20 Sales Development Prog5.2 GSH GAC Sales Handbook e20 Sales Development Prog5.3 PCR Profitable Customer Relationships e20 Sales Development Prog5.4 KAM Key Account Management e20 Sales Development Prog5.4 GFE GAC Finance Essentials e20 Personnel w ith a fin/budget resp.
Workshops Mode Target6.1 SAC Sales Assessment Centre e+w In-company Sales Teams6.2 TBL Team Building Leadership w16 In-company Teams6.3 CRM Customer Relationship Management w16 Relevant personnel6.4 DPS Dynamic Presentation Skills w16 Relevant personnel6.5 ENS Effective Negotiation Strategies w16 Relevant personnel
GAC Business Application Mode TargetTBA Biz Application Users
Specialised Mode Target7.1 GFC GCA Faciliator Course e15 GCA Facilitators7.2 GLO GCA Liaison Officers Course e20 GLOs7.3 HS2 Advanced HSSE Management e20 HSSE POCSs
Subject to Group Demand
Lessons
• Overcoming strategic and financial challenges – Governance– Strategy-driven– Measurement culture– Business orientation– Alignment with organisation
Thank You
• Questions?