Gain the Knowledge to Avoid the Avoidable

שירה קמחימנהלת תחום שליטה ובקרה

מיקרוסופט ישראל

שירה קמחימנהלת תחום שליטה ובקרה

מיקרוסופט ישראל

Management Solutions

Agenda

Dynamic Systems Initiative MOM 2005 Overview Beyond Microsoft SMS 2003 Overview System center 2005 Management Portal Questions and Answers

DevelopmeDevelopmentnt

IT IT OperationsOperations

End-UserEnd-UserExperienExperien

cece

• Features & functionsFeatures & functions• Ship dateShip date

• Service & availabilityService & availability• Formalized changesFormalized changes

• Get my job doneGet my job done• I don’t have time for ITI don’t have time for IT

System Definition

Model

Experience

Monitoring

DevelopmeDevelopmentnt

IT IT OperationsOperations

End-UserEnd-UserExperienExperien

cece

Knowledge Across the Application Lifecycle

Manageability as a Manageability as a key attribute of key attribute of applications and applications and toolstools

Complete set of Complete set of products and tools for products and tools for end-to-end end-to-end managementmanagement

Fully instrumented Fully instrumented platform platform supporting supporting manageable appsmanageable apps

““Designed For Designed For Operations”Operations”

““Operationally Operationally Aware Aware

Platform”Platform”

““Intelligent Intelligent ManagementManagement

””

Stay AwareIdentify your IT health issues before they become problems

Effectively RespondImprove your efficiency through actionable best practices

Be AccountableSupport your IT operations through sharing of key information

MOM 2005Stay Aware

Identifying your IT health issues before they Identifying your IT health issues before they become problems through built-in application become problems through built-in application

intelligence.intelligence.

MOM 2005Effectively Respond

Improving the efficiency of your IT operations Improving the efficiency of your IT operations through actionable best practices.through actionable best practices.

Management Packs Out-of-box solution

Facilitate preemptive monitoring

Reduce time to diagnosis & repair

Developed by Subject Matter Experts Microsoft (Developers, MCS, PSS) Third Parties (Dell, Siebel) Custom (LOB App)

Provide a definition of server health Rules - monitor wide array of server health

indicators Alerts - calls attention to critical actionable events Knowledge - provides best practice guidance State monitoring - health of servers and

applications Tasks - investigate and repair issues from the

console Reports - measure operations performance and

capacity

Automatic discovery and deployment

Management Packs

ExamplesWindowsWindows Operating SystemsActive Directory DNS serviceIIS versions 4.0 / 5.0 / 6.0Windows System Resource ManagerServer clustersComponent Services (formerly MTS 2.0)Message Queuing (MSMQ)Distributed Transaction Coordinator (MS DTC)

.NET FrameworkWindows Internet Name Service (WINS)Windows SharePoint Services Network Load BalancingRouting and Remote Access serviceTerminal Services

IntegrationAprismaDell: OpenManage HP Insight Manager Maranti Storage NetworksSkywire SoftwareSMARTSTivoliActionalAmberpointCA Unicenter Web ServicesVerita:s Backup Exec

Microsoft Applications Application Center 2000BizTalk Server 2002 Enterprise EditionCommerce Server 2000Exchange Server 2003 / 2000 / 5.5Host Integration Server 2000Identity Integration Server 2003Internet Security and Acceleration Server 2000

Live Communications Server 2003 (LCS)Microsoft Operations Manager 2000Project Server 2003Proxy Server 2.0SharePoint Portal Server 2003Site Server 3.0SNA Server 4.0SQL Server 2000Systems Management Server 2003 / 2.0

3rd Party Management PacksApplications

Citrix: MetaFrame XP

PlatformseXc Software: IBM AS400, IBM z/OS, Unix, LinuxMetilinx: Linux / Unix

DevicesJalaSOFT: Cisco Routers and SwitchesDell, HP : Server Hardware

www.microsoft.com/mom/downloads/managementpacks/

MOM 2005 Be Accountable

Supporting your IT operations through Supporting your IT operations through sharing of key service level and performance sharing of key service level and performance

information.information.

Operations Reports Management Pack Reports Capacity and Usage Reports Performance and Load Reports Security Reports Reliability and Availability Reports Configuration and Inventory Reports Ported MOM 2000 Reports

Reporting Console

MOM 2005 Reporting

MOM 2005 Reporting

Extending MOM 2005 Management Packs (MP)

Intelligent monitoring of server applications

MOM Connector Framework (MCF) Interoperability with other management

systems

Extensible API and configuration Development of custom solutions

Other Mgmt Other Mgmt FrameworkFramework

e.g. Tivoli, CA, HPe.g. Tivoli, CA, HP

ALERT!ALERT!RESOLVED!RESOLVED!

MOM Connector Framework

More Than Microsoft

SMS 2003 SMS 2003 ReviewReview

Customers’ Needs Today

““Help me Help me deploy key deploy key business business

applications applications reliably.”reliably.”

““Help me Help me understand what understand what I own and what I own and what

I’m using.”I’m using.”

““Help me Help me protect my IT protect my IT environment.”environment.”

Tell me where I’m vulnerableTell me where I’m vulnerable Remediate vulnerabilitiesRemediate vulnerabilities Provide enterprise controlProvide enterprise control

What hardware do I have?What hardware do I have? What software is deployed?What software is deployed? What are my users actually What are my users actually

using?using? Make business sense of itMake business sense of it

Line-of-businessLine-of-business Productivity – OfficeProductivity – Office Ensure reliable deliveryEnsure reliable delivery

Customers’ Needs Today

““Help meHelp merealize my IT realize my IT

investments.”investments.”

““Help me Help me support support

my mobilemy mobileworkforce.”workforce.”

““I need an I need an enterprise-ready enterprise-ready

solution.”solution.”

My business runs on my My business runs on my directorydirectory

Address software application Address software application repackagingrepackaging

Leverage my investment in Leverage my investment in WindowsWindows

Frequently disconnectedFrequently disconnected Roaming behaviorRoaming behavior Don’t interrupt businessDon’t interrupt business

Server-level management for Server-level management for my desktopsmy desktops

I need scalability and I need scalability and reliabilityreliability

Ensure my solution is secureEnsure my solution is secure

SMS 2003 Capabilities

Application Application DeploymentDeployment

AssetAssetManagementManagement

SecuritySecurityPatchPatch

ManagementManagement

LeveragingLeveragingWindows Windows

Management Management ServicesServices

Support forSupport forthe Mobile the Mobile WorkforceWorkforce

Software distribution Supports all stages – Planning, Distributing, Reporting, Updating, Removal of software Relies on Windows Installer

Software distribution Supports all stages – Planning, Distributing, Reporting, Updating, Removal of software Relies on Windows Installer Hardware and software management Built in Reporting mechanism

Hardware and software management Built in Reporting mechanism

Patch management Supports patch management for Windows and Office Wizard based

Patch management Supports patch management for Windows and Office Wizard based

Mobile device support Treat mobile devices as if they were standard PC’s Fully aware of bandwidth available - BITS

Mobile device support Treat mobile devices as if they were standard PC’s Fully aware of bandwidth available - BITS

Leveraging on existing environment Integration with Active Directory Support of Windows XP capabilities

Leveraging on existing environment Integration with Active Directory Support of Windows XP capabilities

SMS2003 Capabilities

SMS 2003 Key Patching ComponentsSMS 2003 Key Patching Components

• Scan Tools – MSBA standard• Detect applicable patches and populate SMS database• Windows and Microsoft Office, SQL Server, Microsoft Exchange,

Internet Information Services (IIS), Microsoft Internet Explorer• Sync Tools

• Periodically check Microsoft.com for updated catalog and scan tools

• Distribute Software Updates Wizard• Helps administrators authorize and download software updates

• Software Update Installation Agent• Enables administrator to control end user experience for

enforcement and reboots• Reports

• Various reports for software updates—machine as well as enterprise - level

SMS 2003 Patch Management How It WorksSMS 2003 Patch Management How It Works

Firewall

SMS SMS Site ServerSite Server

SMS DistributionSMS DistributionPointPoint

SMS לקוחות

MicrosoftDownload Center

SMS DistributionSMS DistributionPointPoint

2.2. Scan components replicate Scan components replicate to SMS clientsto SMS clients

1.1. Download Security Update Inventory and Download Security Update Inventory and Office Inventory Tools. Run inventory tool Office Inventory Tools. Run inventory tool installerinstaller

3.3. Clients scanned; scan Clients scanned; scan results merged into SMS results merged into SMS hardware inventory datahardware inventory data

4. 4. Administrator uses Distribute Administrator uses Distribute Software Updates Wizard to Software Updates Wizard to authorize updatesauthorize updates

6.6. Software Update Installation Software Update Installation Agent on clients deploy updatesAgent on clients deploy updates

7.7. Periodically: Sync component checks Periodically: Sync component checks for new updates; scans clients; and for new updates; scans clients; and deploys necessary updatesdeploys necessary updates

5.5. Update files downloaded; Update files downloaded; packages, programs, and packages, programs, and advertisements created/updated; advertisements created/updated; packages replicated and programs packages replicated and programs advertised to SMS clientsadvertised to SMS clients

SMS לקוחות

SMS לקוחות

Comparing Microsoft Update, Windows Update Services, and SMS 2003

Capability Microsoft Update Windows Update Services

Systems Management Server 2003

Supported Software and Content

Supported Software for Content

Same as Windows Update Services + WinXP Home

Win2K, WS2003, WinXP Pro, Office 2003, Office XP, Exchange 2003, SQL Server 2000, MSDE

Same as Windows Update Services + NT 4.0 & Win98 + can update any other Windows based software

Supported Content Types for Supported Software

All software updates, critical driver updates, service packs (SPs), and feature packs (FPs)

All software updates, critical driver updates, SPs, & FPs

All updates, SPs, & FPs + supports update & app installs for any Windows based software

Update Management CapabilitiesTargeting Content to Systems N/A Simple Advanced

Network Bandwidth Optimization Yes Yes Yes

Patch Distribution Control N/A Simple Advanced

Patch Installation & Scheduling Flexibility

Manual & end user controlled Simple Advanced

Patch Installation Status Reporting

Install errors reported to user. Lists missing updates for accessing computer

Simple Advanced

Deployment Planning N/A Simple AdvancedInventory Management N/A No Yes

Compliance Checking N/A No – status reporting only Advanced

System Center Reporting System Center Reporting ManagerManager

Reporting ManagerReporting Manager

Questions and Answers

שירה קמחימנהלת תחום שליטה ובקרה

מיקרוסופט ישראלShirak@microsoft.com

שירה קמחימנהלת תחום שליטה ובקרה

מיקרוסופט ישראלShirak@microsoft.com

© 2003-2005 Microsoft Corporation. All rights reserved.This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.