gamedev 2017 - Віталій Засадний - "mobile user acquisition and engagement....

39
MOBILE USER ACQUISITION Tactics You Can’t Ignore Vitaliy Zasadnyy Head of Mobile @ GetSocial GameDev Conference Lviv, Jan 21, 2017

Upload: lviv-startup-club

Post on 08-Feb-2017

34 views

Category:

Education


2 download

TRANSCRIPT

Page 1: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

MOBILE USER ACQUISITIONTactics You Can’t Ignore

Vitaliy ZasadnyyHead of Mobile @ GetSocial

GameDev ConferenceLviv, Jan 21, 2017

Page 2: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

What DAU trend do you see more often?

Time

DAU

Page 3: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

What DAU trend do you see more often?

Time

DAU

TimeDA

U

Page 4: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

?WHO THE HELL AM I

Page 5: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"
Page 6: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"
Page 7: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"
Page 8: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

APP SPACE IS CROWDED

700+ iOS games are published every day

Source: pocketgamer.biz/metrics/app-store/submissions/

Page 9: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

EXPENSIVE TOACQUIRE USERSCPI is almost $3 for mobile games

Source: chartboost.com/insights/

Page 10: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

86% OF USERSLEAVE

Only 14% of the users stay longer than 3 days

* Source: andrewchen.co

Page 11: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

PREPARING YOUR APP TO USER

ACQUISITION

Page 12: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

1OPTIMISE APP STORE LISTING

Page 13: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

OPTIMISE APP STORE LISTING

1

Page 14: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

1OPTIMISE APP STORE LISTING

Title Description

Screenshots Video!

Page 15: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

CHOSE RIGHT KEYWORDS

Page 16: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"
Page 17: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

2EASY TO NO SIGN IN

Page 18: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

56%Do not force users to login without first receiving value

Source: Foolproof UX

Page 19: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

2EASY TO NO SIGN IN

Deferred Sign In Anonymous Users

Social Sign In

Page 20: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

3PROVIDE EXTENSIVE TUTORIAL

Page 21: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

Target the first few days of usage, and in particular

the first visit“

- Andrew Chen, - Supply Growth @ Uber

Page 22: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"
Page 23: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

4LEVERAGE WORD OF MOUTH

Page 24: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

LEVERAGE WORD OF MOUTH

1

Page 25: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

88%Users prefer to invite friends via WhatsApp, Messenger and other chat applications over Facebook and Twitter.

Source: GetSocial Internal Analytics

Page 26: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

THE HOOKMODEL

Page 27: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"
Page 28: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

THE HOOKTrigger Action

Variable RewardInvestment

External

Internal

1

Page 29: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

Trigger Action

Variable RewardInvestment

Emails Notifications

Pin Re-pin Follow Comment

What did fiends post? Interesting objects

Log-in

Fear of loosing content Boredom

Page 30: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

Trigger Action

Variable RewardInvestment

Word of mouth Brand IP

Collection Gym Strength Pokemon Progression

Encounter Pokemon Catch Pokemon

Explore Walk

Device Vibrates (Pokemon Around)

Page 31: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

Trigger Action

Variable RewardInvestment

Social Push Notification Invitation from a Friend

In-Game Social Connections Fast Progression Access to Premium Content

Refer-a-friend

Social Competition Social Cooperation

USER ACQUISITION

Page 32: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

?NOT CONVINCED?

Page 33: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

+30%Users acquired via Smart Invites has 30% higher Day 1 retention

Page 34: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

+60%Day 30 retention increasecan be up to 60%

Page 35: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

Users acquired via GetSocial bring 20% more revenue monthly

+20%

Page 36: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

USER ACQUISITION IS EXPENSIVE

Most part of users leave

Page 37: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

ASO User Activation Word of Mouth

FOCUS ON

Page 38: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

YOU CAN BE A BADASS IN UA

Will you?

Page 39: GameDev 2017 - Віталій Засадний - "Mobile User Acquisition and Engagement. Tactics You Can’t Ignore"

THANK YOU@zasadnyy