games colonialism: cultural assumptions in serious game design

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GAMES COLONIALISM Cultural Assumptions in Serious Game Design

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Games are uniquely pliable systems. They can be used to generate empathy towards a situation by allowing players to inhabit parts of a topic, and contextualize the larger issue from a personalized perspective. In leveraging games to impact environmental, social and economic issues, games are taken to a variety of unfamiliar cultures where game elements inhabit very different roles from those in the west, resulting in a new form of colonialism. In this 15 minute presentation, I elaborate on the assumptions that social impact game proponents bring to the field of games and humanitarian work and the problems that arise as a result of them. As co-founder of a game design studio that makes games for beneficiaries of humanitarian organizations, I’m perpetually confronting the challenge of increasing popularization of games as a method of communication amid the lack of best practices for using them in these fraught arenas. Game based learning is fast replacing the hackneyed workshop format, the core intended recipients of which are either small communal groups entrenched in folk customs and traditional belief systems, or impoverished urban communities. When constructing interactive communication tools (such as games) for such a diverse group, it is necessary to study their cultural morés and social etiquette to find common themes that can be used to encourage empathy towards the topic. In this situation games are used as metaphors to explain the topic presented, and since effective metaphors are analogous to the audience, it is important to chose efficient analogies. By choosing an analogy that is negative to that community, such as dice which are solely associated with gambling in many cultures, the reach of the game is reduced, impacting the effectiveness of the overall project goals. A second impediment to constructing effective game-interactions on a community level is the process of project development. From experience in the humanitarian sector dealing with climate change, games are vetted by a hierarchy of scientists, project managers, and administrative staff. All of whom have a deep understanding of the core topic being represented though the games, but have completely different cultural expectations from the medium of games. As a result, the end product is finessed and tailored to satisfy a target audience that has very little in common to the end-audience. Humanitarian organizations have an existing culture of talking down to these communities instead of talking with them. Aid constructs a hierarchy of givers and receivers, where the receiver is seen as a victim needing help, but incapable of providing any input into the process. What steps can organizations take to overcome these challenges? What is the relevance of games to cross cultural humanitarian and social justice work given these limitations? What considerations should be taken by designers when creating these types of games?

TRANSCRIPT

Page 1: Games Colonialism: Cultural Assumptions in Serious Game Design

GAMES COLONIALISM

Cultural Assumptions in Serious Game Design

Page 2: Games Colonialism: Cultural Assumptions in Serious Game Design

Who am I?

Page 3: Games Colonialism: Cultural Assumptions in Serious Game Design

MOHINI DUTTA

Page 4: Games Colonialism: Cultural Assumptions in Serious Game Design

MOHINI DUTTA I am Indian

Page 5: Games Colonialism: Cultural Assumptions in Serious Game Design

MOHINI DUTTA

I got into games in NYC

I am Indian

Page 6: Games Colonialism: Cultural Assumptions in Serious Game Design

MOHINI DUTTA

I got into games in NYC

At Parsons,

I am Indian

Page 7: Games Colonialism: Cultural Assumptions in Serious Game Design

I make Serious Games

Page 8: Games Colonialism: Cultural Assumptions in Serious Game Design

I make Serious Games

Page 9: Games Colonialism: Cultural Assumptions in Serious Game Design

Explain complex ideas

I use them to

Page 10: Games Colonialism: Cultural Assumptions in Serious Game Design

Explain complex ideas Begin a conversation

I use them to

Page 11: Games Colonialism: Cultural Assumptions in Serious Game Design

Explain complex ideas Begin a conversation Get folks to care about stuff

I use them to

Page 12: Games Colonialism: Cultural Assumptions in Serious Game Design

SUMMER 2012

Page 13: Games Colonialism: Cultural Assumptions in Serious Game Design

SUMMER 2012

INDONESIA PHILIPPINES KENYA

Page 14: Games Colonialism: Cultural Assumptions in Serious Game Design

GOAL 1/ INTRODUCE SERIOUS

GAMES

Page 15: Games Colonialism: Cultural Assumptions in Serious Game Design

GOAL 2/ HELP LOCAL NGO’S

INCREASE COMMUNITY ENGAGEMENT USING GAMES

Page 16: Games Colonialism: Cultural Assumptions in Serious Game Design

We started with some physical games, and everyone was into it

Page 17: Games Colonialism: Cultural Assumptions in Serious Game Design

THEN SOMETHING WEIRD HAPPENED

Page 18: Games Colonialism: Cultural Assumptions in Serious Game Design

One of the games had a ton of dice

Page 19: Games Colonialism: Cultural Assumptions in Serious Game Design

…suddenly, folks got weird…

Page 20: Games Colonialism: Cultural Assumptions in Serious Game Design

Many Indonesians are Muslim

Page 21: Games Colonialism: Cultural Assumptions in Serious Game Design

Gambling is a very serious sin in Islam

Page 22: Games Colonialism: Cultural Assumptions in Serious Game Design

DICE=GAMBLING

Page 23: Games Colonialism: Cultural Assumptions in Serious Game Design

GAMBLING=DAMNATION

Page 24: Games Colonialism: Cultural Assumptions in Serious Game Design

How did we not realize this??

Page 25: Games Colonialism: Cultural Assumptions in Serious Game Design

We are playing a betting game here

Page 26: Games Colonialism: Cultural Assumptions in Serious Game Design

OMG, 2 OF THE 3 GAMES ARE GAMBLING STYLE

Page 27: Games Colonialism: Cultural Assumptions in Serious Game Design
Page 28: Games Colonialism: Cultural Assumptions in Serious Game Design

Initial excitement about games slowly turns to wary concern

Page 29: Games Colonialism: Cultural Assumptions in Serious Game Design

THIS IS TERRIBLE!

Page 30: Games Colonialism: Cultural Assumptions in Serious Game Design

So, were the games bad?

Page 31: Games Colonialism: Cultural Assumptions in Serious Game Design

Nope, these folks got into it

Page 32: Games Colonialism: Cultural Assumptions in Serious Game Design

But this is the Philippines, they have a more western culture

Page 33: Games Colonialism: Cultural Assumptions in Serious Game Design

GAMBLING IS NO BIGGIE HERE

Page 34: Games Colonialism: Cultural Assumptions in Serious Game Design

So does that mean that Indonesians have no Game Culture?

Page 35: Games Colonialism: Cultural Assumptions in Serious Game Design

We must teach them our games. Enlighten them.

Page 36: Games Colonialism: Cultural Assumptions in Serious Game Design

Hold that thought

Page 37: Games Colonialism: Cultural Assumptions in Serious Game Design

COLONIALISM The practice of domination, which involves the subjugation of one people to another.

Page 38: Games Colonialism: Cultural Assumptions in Serious Game Design

GAMES COLONIALISM The practice of domination, which involves the cultural subjugation of one people to

the memes of another.

Page 39: Games Colonialism: Cultural Assumptions in Serious Game Design

!?@!##

Page 40: Games Colonialism: Cultural Assumptions in Serious Game Design

One group uses it’s media (games in this case) to

prioritize it’s cultural tastes and make it the norm for

everyone.

Page 41: Games Colonialism: Cultural Assumptions in Serious Game Design

So when another culture doesn’t relate to yours, it

isn’t your fault, it is theirs.

Page 42: Games Colonialism: Cultural Assumptions in Serious Game Design

And now it is your responsibility to teach them the “proper” way

Page 43: Games Colonialism: Cultural Assumptions in Serious Game Design

THEM

US

Page 44: Games Colonialism: Cultural Assumptions in Serious Game Design

THE othering of diverse voices leaves the dominant

voice with the quick, dismissive excuse

Page 45: Games Colonialism: Cultural Assumptions in Serious Game Design

THEY just don’t get it.

Page 46: Games Colonialism: Cultural Assumptions in Serious Game Design
Page 47: Games Colonialism: Cultural Assumptions in Serious Game Design

But surely games don’t do that. They are fun!

Page 48: Games Colonialism: Cultural Assumptions in Serious Game Design

Games are serious business.

Page 49: Games Colonialism: Cultural Assumptions in Serious Game Design

We can have a cultural impact. We can effect how people think about things

FARMERAMA’s digital drought on World Drought Day

Page 50: Games Colonialism: Cultural Assumptions in Serious Game Design

Let’s revisit Indonesia, remember their little issue with gambling.

SO DOES THAT MEAN INDONESIANS HAVE NO GAME CULTURE?

Page 51: Games Colonialism: Cultural Assumptions in Serious Game Design

THEY JUST HAVE A DIFFERENT CULTURE OF PLAY

Beach Pencak Silat 2008 Asian Beach Games, Bali, Indonesia.

Page 52: Games Colonialism: Cultural Assumptions in Serious Game Design

MOMENT OF TRUTH

Page 53: Games Colonialism: Cultural Assumptions in Serious Game Design

I AM A COLONIALIST

Page 54: Games Colonialism: Cultural Assumptions in Serious Game Design

Gandhi must be turning in his grave...

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Page 56: Games Colonialism: Cultural Assumptions in Serious Game Design

I participated in this cycle of cultural oppression by failing to recognize the

problem.

Page 57: Games Colonialism: Cultural Assumptions in Serious Game Design

My own game design practice is so tied in with western-style game

culture, that I just couldn’t see beyond it.

Page 58: Games Colonialism: Cultural Assumptions in Serious Game Design

LET’S DO A LITTLE EXERCISE.

Page 59: Games Colonialism: Cultural Assumptions in Serious Game Design

You are a farmer in South Sulawesi

You had it good for generations.

Page 60: Games Colonialism: Cultural Assumptions in Serious Game Design

EVERY. SINGLE. SEASON.

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Your traditional forecasting methods are

all off.

But you don’t know why

Page 62: Games Colonialism: Cultural Assumptions in Serious Game Design

Because climate science is complicated, and you can’t understand it.

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Some people come by sometimes, and try to explain why it keeps flooding

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But all you understand from them is PLANT MORE MANGROVES

Page 65: Games Colonialism: Cultural Assumptions in Serious Game Design

But all you understand from them is PLANT MORE MANGROVES

& DON’T CUT THE TREES!

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WHY WOULD YOU DO THAT?? It makes no sense to you.

Page 67: Games Colonialism: Cultural Assumptions in Serious Game Design

WHY WOULD YOU DO THAT?? It makes no sense to you.

That timber feeds your family when the floods take all the rice crop.

Page 68: Games Colonialism: Cultural Assumptions in Serious Game Design

They use some big words to tell you why it is all so important

Page 69: Games Colonialism: Cultural Assumptions in Serious Game Design

They use some big words to tell you why it is all so important

But you don’t really understand any of it.

Page 70: Games Colonialism: Cultural Assumptions in Serious Game Design

They use some big words to tell you why it is all so important

But you don’t really understand any of it. They have charts, but they look boring.

Page 71: Games Colonialism: Cultural Assumptions in Serious Game Design

They use some big words to tell you why it is all so important

But you don’t really understand any of it. They have charts, but they look boring.

Plus, you are sleepy now.

Page 72: Games Colonialism: Cultural Assumptions in Serious Game Design

Well, this was a waste of time.

Page 73: Games Colonialism: Cultural Assumptions in Serious Game Design

Well, this was a waste of time. You mostly came here for the free food.

Page 74: Games Colonialism: Cultural Assumptions in Serious Game Design

Well, this was a waste of time. You mostly came here for the free food.

…and most of it is gone already.

Page 75: Games Colonialism: Cultural Assumptions in Serious Game Design

Well, this was a waste of time. You mostly came here for the free food.

…and most of it is gone already. So you doze off for the rest of it.

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GAMES CAN HELP.

Page 77: Games Colonialism: Cultural Assumptions in Serious Game Design

GAMES CAN HELP.

Participants can embody the system and understand cause and effect.

Page 78: Games Colonialism: Cultural Assumptions in Serious Game Design

GAMES CAN HELP.

Participants can embody the system and understand cause and effect.

Instead of passively sitting and listening to science jargon

Page 79: Games Colonialism: Cultural Assumptions in Serious Game Design

GAMES CAN HELP.

Participants can embody the system and understand cause and effect.

Instead of passively sitting and listening to science jargon This can be empowering!

Page 80: Games Colonialism: Cultural Assumptions in Serious Game Design

But when this happens:

…and we use the wrong interface for the wrong audience

Page 81: Games Colonialism: Cultural Assumptions in Serious Game Design

It reduces the experience to moral anxiety.

Page 82: Games Colonialism: Cultural Assumptions in Serious Game Design

It reduces the experience to moral anxiety.

And makes the facilitators appear callous and uninterested

Page 83: Games Colonialism: Cultural Assumptions in Serious Game Design

THE MESSAGE SENT IS:

We don’t understand your culture

Page 84: Games Colonialism: Cultural Assumptions in Serious Game Design

THE MESSAGE SENT IS:

We don’t understand your culture …and we don’t care.

Page 85: Games Colonialism: Cultural Assumptions in Serious Game Design

THE MESSAGE SENT IS:

We don’t understand your culture …and we don’t care.

We know better, and that’s all you need to know.

Page 86: Games Colonialism: Cultural Assumptions in Serious Game Design
Page 87: Games Colonialism: Cultural Assumptions in Serious Game Design

WHY IS THIS HAPPENING?

Page 88: Games Colonialism: Cultural Assumptions in Serious Game Design

A large part of popular game culture is predominantly American or Eurocentric.

WHY IS THIS HAPPENING?

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HOW ARE SERIOUS GAMES GETTING MADE?

Page 90: Games Colonialism: Cultural Assumptions in Serious Game Design

Western funding for fund western designers to make games for a third party.

HOW ARE SERIOUS GAMES GETTING MADE?

Page 91: Games Colonialism: Cultural Assumptions in Serious Game Design

Western style games use dice/cards ubiquitously

It is a stylistic choice that influences the design of these games.

WHY IS THAT RELEVANT?

Page 92: Games Colonialism: Cultural Assumptions in Serious Game Design

Game Designers work in cultural isolation from their end user.

THE SYSTEMIC ISSUES

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Game Designers work in cultural isolation from their end user.

Content experts are academics who are also far removed from interacting with the end user.

THE SYSTEMIC ISSUES

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So does anyone verify the effectively of these games with the end user?

THE SYSTEMIC ISSUES

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So does anyone verify the effectively of these games with the end user? Not really.

THE SYSTEMIC ISSUES

Page 96: Games Colonialism: Cultural Assumptions in Serious Game Design

So does anyone verify the effectively of these games with the end user? Not really.

So the entire workflow is based on assumptions about the target audience’s culture.

THE SYSTEMIC ISSUES

Page 97: Games Colonialism: Cultural Assumptions in Serious Game Design

So does anyone verify the effectively of these games with the end user? Not really.

So the entire workflow is based on assumptions about the target audience’s culture. Yup.

THE SYSTEMIC ISSUES

Page 98: Games Colonialism: Cultural Assumptions in Serious Game Design

External aid is a hierarchal system

Composed of “Givers” and “Receivers”

WE ASSUME IT WORKS FOR THEM

Page 99: Games Colonialism: Cultural Assumptions in Serious Game Design

WE ASSUME IT WORKS FOR THEM,

This system rewards the ACT of giving more than the actual content of the gift

So, critique of the aid provided is unusual.

Page 100: Games Colonialism: Cultural Assumptions in Serious Game Design

REMEMBER THIS DEBACLE?

Page 101: Games Colonialism: Cultural Assumptions in Serious Game Design

SO, WE ARE MAKING GAMES FOR OURSELVES?

Page 102: Games Colonialism: Cultural Assumptions in Serious Game Design

SO, WE ARE MAKING GAMES FOR OURSELVES?

Pretty much.

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AND THEY ARE BEST AT MAKING US FEEL BETTER ABOUT HAVING HELPED?

Page 104: Games Colonialism: Cultural Assumptions in Serious Game Design

AND THEY ARE BEST AT MAKING US FEEL BETTER ABOUT HAVING HELPED?

Not quite, but basically.

Page 105: Games Colonialism: Cultural Assumptions in Serious Game Design

BUT DON’T WE ALSO NEED TO UNDERSTAND AND EMPATHIZE WITH THE PEOPLE WE ARE

TRYING TO HELP?

Page 106: Games Colonialism: Cultural Assumptions in Serious Game Design

THE ISSUE IS, RIGHT NOW THE END USER IS THE LAST PRIORITY

Sure, but then let’s make games meant to do just that.

Page 107: Games Colonialism: Cultural Assumptions in Serious Game Design

THE ISSUE IS, RIGHT NOW THE END USER IS THE LAST PRIORITY

But that’s just bad design!

Page 108: Games Colonialism: Cultural Assumptions in Serious Game Design

THE ISSUE IS, RIGHT NOW THE END USER IS THE LAST PRIORITY

But that’s just bad design! Think of the target audience!

Page 109: Games Colonialism: Cultural Assumptions in Serious Game Design

THINK OF THE CHILDREN!

Page 110: Games Colonialism: Cultural Assumptions in Serious Game Design

SERIOUS GAMES, DON’T BE SUCKY! Be awesome!

Page 111: Games Colonialism: Cultural Assumptions in Serious Game Design

Be self-aware Be Critical

Listen before you teach. Don’t make excuses for games that fail

Accept your shortcomings Fix them.

CLOSING THOUGHTS

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THANK YOU!

Mohini Dutta [email protected]