Mon

.D

EC

. 5 2:00 p.m. Registration

3:15 p.m. Cloud Computing Boot Camp

BC1. Getting Started With Cloud David Mitchell Smith (3:15 p.m.) BC2. IaaS/PaaS/SaaS: Getting Your Arms Around the Basics Yefim V. Natis (3:35 p.m.) BC3. Applications on the Cloud and for the Cloud David Mitchell Smith (3:55 p.m.)

BC4. Choose PaaS Wisely Anne Thomas (4:30 p.m.) BC5. Cloud Integration Keith Guttridge (4:50 p.m.) BC6. Understanding Private Cloud: Should You or Shouldn’t You? Yefim V. Natis (5:10 p.m.)

3:30 p.m. W1. Workshop: Design Thinking James Carolan

Tues

day

DE

C.

6 7:00 a.m. Registration and Breakfast

8:00 a.m. T1. Tutorial: Blockchain and Distributed Ledger Technology — The Magic and the Myths Ray Valdes T2. Tutorial: Customer Analytics 101 — Determining What Data You Need and Where to Get It From Melissa Davis

T3. Tutorial: Understanding the 10 Ugly Truths of Postmodern ERP Mike Guay T4. Tutorial: Understanding Smart Machines Technologies in a No-Hype Zone Whit Andrews T5. Tutorial: Building Your “A Team” for Digital Workplace Paul Miller

9:00 a.m. K1. Opening Keynote Engagement in the Digital Era: Capabilities, Collaboration and Leadership Gene Alvarez, Managing Vice President, Gartner Research; Daryl C. Plummer, Vice President and Gartner Fellow, Gartner Research; Carol Rozwell, Vice President and Distinguished Analyst, Gartner Research

TRACKS A. Effective Leadership in the Digital Age

B. Application Strategies for Digital Business Transformation

C. Integration: Connecting the Dots Across and Beyond the Enterprise

D. Application Development: Enhancing Customer and Employee Engagement

E. Rethinking the Customer Experience F. Platforms for Delivering Customer and Employee Solutions

G. Designing the Digital Workplace H. Innovations in Application Architecture

I. Balancing Renovation With Innovation

J. Business and IT: Blurring the Lines for Maximum Impact

10:30 a.m. A1. Reframe Your Mindset to Meet Digital Era Reality Graham P. Waller

B1. Software 2020 Dennis P. Gaughan C1. Data and Analytics 2020: Anarchy and Empowerment in the Distributed World Frank Buytendijk

D1. TechInsights: DevOps — What Is It, Why Is It Important, and How Do I Adopt It in My Organization? William R. Holz

E1. The Customer Controls the Experience, Not You Jenny Sussin

F1. Establishing Your Digital Experience Platform Jim Murphy, Gene Phifer

G1. Work 2020: Technology to Enable New Collaboration Experiences Mike Gotta

H1. Digital Business Architecture — From Strategy to Guiding Execution Betsy Burton

I1. Dealing With Complexity in a Bimodal World David Norton

J1. How to Navigate the Politics and Cultural Change in a Digital Business Transformation Tad Travis

11:30 a.m. A2. Digital Business Demands Adaptive Networked Leadership Patrick Meehan

B2. Update Your Strategy for Connecting Experiences and Applications for a Digital World Mike Gilpin

C2. Digital Business Platforms: Integrating Your Business Ecosystem Don Scheibenreif

D2. App Development 2020 Richard Marshall

E2. Ten Steps to Plan Your Next-Generation Customer Engagement Hub Olive Huang, Michael Maoz

F2. Align Your Infrastructure and Applications to Support the Modern Work Styles Van L. Baker

G2. Content Management for the Digital Era: Rethinking Strategies for 2017 and Beyond Karen A. Hobert

H2. Microservices: The Future of SOA Anne Thomas

I2. Digital Business Transformation Demands an Aggressive Bimodal Approach to Legacy Applications Andy Kyte

J2. Case Study: Shifting IT From Administrators to Consultants Mike Gorrell, CIO, EBSCO Industries

12:15 p.m. Attendee Lunch and Solution Showcase

2:45 p.m. SS1. Super Session: Applications and Infrastructure and Operations — When Worlds Collide Katherine Lord, Jeff Schulman SS2. Super Session: The 10 Habits of Customer-Centric Organizations Olive Huang, Jenny Sussin SS3. Super Session: Five Things You Need to Know About Creating an Engaging Employee Experience Whit Andrews, Karen A. Hobert3:45 p.m. Solution Provider Sessions

4:45 p.m. K2. Guest Keynote Powerful Portraits: An Intimate Look at Humanity and Leadership Platon, Award-Winning Photographer, The New Yorker, and Master Storyteller

5:30 p.m. Solution Showcase and Attendee Reception

Wed

nesd

ayD

EC

. 7 7:00 a.m. Registration and Breakfast

7:15 a.m. Breakfast Session: Women in IT

8:30 a.m. A3. Workplace Diversity: CIO’s Secret Weapon in the War for Talent Elise Olding

B3. Megavendors on the Cloud Spectrum: How IT Leaders Must Understand Vendors’ Overall Cloud Strategies David Mitchell Smith

C3. The API Management Scenario Paolo Malinverno

D3. Debunking the Myths of User Experience Magnus Revang

E3. Five Steps to Customer Experience Transformation Ed Thompson

F3. Delivering High-Impact Reference Models and Roadmaps Betsy Burton

G3. Developing the Architecture to Empower the Digital Workplace Jim Murphy

H3. Twelve Core Principles of Application Architecture for Digital Business and IoT Yefim V. Natis

I3. Innovating With Information: 40 Real-World Examples in 40 Minutes Douglas Laney

J3. Shadow IT: Why the Business Continues to Buy Its Own Apps — and What You Can Do About It Deborah R. Wilson

9:30 a.m. Solution Provider Sessions

10:30 a.m. A4. To the Point: Maverick — How to Manage a “Selfie-Centered” Workforce Carol Rozwell, Jenny Sussin

B4. To the Point: Lessons From Innovative Consumer Apps to Transform Your Mobile App Strategy Jason Wong

C4. To the Point: Have APIs Killed Integration? Keith Guttridge, Anne Thomas

D4. To the Point: Rethinking App Development — Practices to Adopt and Avoid When Developing Workforce Applications Van L. Baker

E4. To the Point: What Are Customer Expectations for Privacy? Jim Davies

F4. Case Study: Transforming an Organization With Clouds Paul Risk, Chief of Global Applications and Architecture, The Warranty Group

G4. To the Point: A Checklist Approach to Digital Workplace Success Adam Preset

H4. To the Point: Supporting Business Capabilities With Emergent Solution Architecture David Norton

I4. To the Point: The End of Waterfall as We Know It Matthew Hotle, Nathan Wilson

J4. To the Point: Flattening the Application Organization — You Are Either Part of the Value Stream or Gone Bill Swanton

11:30 a.m. K3. Gartner Keynote What Is True? What Is Real? And Does It Matter in the Data-Driven World? Frank Buytendijk, Vice President and Gartner Fellow, Gartner Research

12:15 p.m. Attendee Lunch and Solution Showcase

2:45 p.m. A5. Must-Have Practices and Pitfalls for Successful Organizational Change Elise Olding

B5. Embracing a Postmodern Application Strategy Mike Guay, Deborah R. Wilson

C5. Why You Need a Hybrid Integration Platform and How You Build One Massimo Pezzini

D5. Reinventing Applications for the Digital World Mike Gilpin, Richard Marshall

E5. Top Emerging Trends and Their Impact on Customer Engagement Don Scheibenreif

F5. The Seven Key Considerations for Selecting Your Next Cloud Application Platforms Paul Vincent

G5. Workstream Collaboration: Keeping Teams on the Same Page Adam Preset

H5. TechInsights: Agile Development and Software Architecture — Friends or Foes? Kirk Knoernschild

I5. IT Modernization: It’s Time to Reimagine Legacy Systems Dale Vecchio

J5. The Impact of Agile: From Software to the Boardroom and Everywhere in Between Mike West

3:45 p.m. Solution Provider Sessions

4:45 p.m. A6. Impacting Performance Through Engaged Employees Jim Davies

B6. Advanced Data and Analytics Strategy Links Information to Tangible Business Outcomes Frank Buytendijk

C6. How to Integrate Your Way to an Awesome Customer Experience Elizabeth Golluscio

D6. Where Agile Is Headed Now Mike West

E6. Learning Customer Journey Mapping Magnus Revang

F6. How Employees and Customers Make More Powerful Business Decisions With Context and Insight Whit Andrews, Yefim V. Natis

G6. Case Study: TBA H6. How to Digitalize Your Business by Blending Analytics and Transaction Processing Massimo Pezzini

I6. How to Revitalize Your IT Cost Optimization Initiative With Application Rationalization Stefan Van Der Zijden

J6. Mobile and the Golden Age of Citizen Development Jason Wong

5:30 p.m. Hospitality Suites

Thur

sday

DE

C.

8 7:30 a.m. Registration and Breakfast

8:30 a.m. Solution Provider Sessions

9:15 a.m. A7. Transforming Business With Tricks, Bribes and Shiny New Objects Janelle B. Hill

B7. TechInsights: State of Application Security Ramon Krikken

C7. Mobile Back-End Services, API Management and iPaaS — Choosing the Right Tool(s) for the Job Mark O’Neill, Jason Wong

D7. Uncover the Digital Moments Through Analytics That Keep Your Customers and Bring Them Back Melissa Davis

E7. Defining Moments That Shape Your Customer Strategy Ed Thompson

F7. The Emerging Role of IoT Platforms to Architecturally Enable Digitalization Benoit J. Lheureux

G7. Top Five Personal Technologies That Will Disrupt Digital Business Brian Blau

H7. Architect Your Business to Engage, Interact and Serve ‘Things’ as a New Customer Segment Don Scheibenreif

I7. How Do I Get Them to Do That — Delivering Change Matthew Hotle

J7. How CIOs and IT Leaders Can Take a Business-Driven Approach to Digital Transformation Neil Osmond

10:15 a.m. Solution Provider Sessions

11:15 a.m. K4. Guest Keynote Achieving Innovation and Breakthroughs Dr. Peter Diamandis, Chairman and CEO, XPRIZE Foundation12:00 p.m. Attendee Lunch

1:15 p.m. A8. The Social Science of Digital Business Patrick Meehan

B8. Fitting Cloud Application Suites to Your Needs: Build vs. Extend vs. Buy Deborah R. Wilson

C8. Master Pervasive Integration With Product Management Thinking Elizabeth Golluscio

D8. Use Mobile App Analytics to Deliver User-Centric Experiences Jason Wong

E8. Case Study: Macquarie Group F8. 3Bs of Engagement: Business Architecture, Business Process, Business Performance Outcomes Janelle B. Hill

G8. Making Knowledge Reusable With Digital Workplace Smarts Karen A. Hobert

H8. Support Digital Business and IoT With Application Architecture Innovations Anne Thomas

I8. The Role of APIs in the Digital Platform: Enabling Bimodal Integration Patterns Mark O’Neill

J8. Evolving Governance and Budgeting Practices for Bimodal IT and Enterprise Agile Bill Swanton

2:15 p.m. A9. Remaster Your Leadership Behaviors for Digital Business Graham P. Waller

B9. Real True Stories of Smart Machines and Artificial Intelligence Whit Andrews

C9. How to Successfully Address the Unique Integration Challenges of End-to-End IoT Projects Benoit J. Lheureux

D9. Rethinking Software Test Automation: The Eight Essentials to Test Automation Success Thomas E. Murphy

E9. Build a Better B2B Customer Experience Program by Focusing on Moments of Truth Tad Travis

F9. TechInsights: Orchestrating Docker Container-Based Applications at Your Scale Richard Watson

G9. The Rebirth of Office Space: What Every CIO Needs to Know and Do Mika Gotta, Carol Rozwell

H9. Event-Driven Applications, Platforms and Patterns for Leaders, Planners and Practitioners of IT Yefim V. Natis

I9. Pace Layers, Portfolio Management and Strategy Dennis P. Gaughan, Matthew Hotle

J9. Using the Value of Information to Fund Business Initiatives Douglas Laney

3:15 p.m. K5. Closing Keynote Journeys to Digital: Disrupters Lie on the Path to Growth Daryl C. Plummer, Vice President and Gartner Fellow, Gartner Research

December 6 – 8 | Las Vegas, NV | gartner.com/us/apps

Gartner Application Strategies & Solutions Summit 2016

© 2016 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. For more information, email info@gartner.com or visit gartner.com.

Agenda at a Glance Agenda as of November 7, 2016, and subject to change. Go to gartner.com/us/apps for the latest agenda, session descriptions, and a full list of workshops and analyst-user roundtables.