gary thomas cv 2015
TRANSCRIPT
Gary Thomas
Objective
Once I have completed my MBA at Cranfield University this summer I am eager to help
organisations and their people get the very best from technology
Key skills
Building and leading high performance IT teams
Improving IT services and capabilities, by enabling people and a focus on best practice
Practical application of IT architecture gained over the last 20 years
Experience 2012–2014 Affinity Water, Hatfield, UK
Head of IT
Accountable for all IT services at Affinity Water, the leading “water only” utility in the UK,
created when Veolia Water sold its regulated water businesses in the UK
Lead a team of 100 people delivering IT services to 1,500 colleagues across 20 sites
Built a new IT leadership team that quickly developed trust with senior business management
Initiated programmes to refresh both IT infrastructure and applications, which began Affinity
Water’s move to the “cloud” with the well received introduction of Microsoft Office 365
Successfully negotiated £25M of IT investment in the 2015-2020 Ofwat regulatory period
Delivered a major improvement of IT service, including reducing of major IT incidents from 10
per month 1 and the reduction of calls to the IT service desk from 4,000 to 1,800 per month
2011-2012 Veolia Water UK, Hatfield, UK
Chief Technology Officer and Infrastructure Leader
Responsible for both the enterprise architecture and infrastructure teams
Lead the definition and delivery of the maintenance programme for IT infrastructure assets
Worked with Gartner to develop a new IT architecture to allow Veolia Water UK to operate
once it had divested its UK regulated water businesses (now known at Affinity Water)
2009–2011 Veolia Water, Hatfield, UK
Technical Design Authority then Chief Technology Officer
Established an enterprise architecture capability that allowed more informed IT investment
decisions to be made while also improving IT solution design and service delivery
Programme managed IT integration of businesses acquired from United Utilities for £174M
2008-2009 Veolia Water UK, Hatfield, UK
IT Operations Manager
Interim role that succeeded in bringing stability to IT infrastructure operations
Oversaw various projects, including the migration of the on-premises data centre to SunGard
2006–2008 Veolia Water UK, Hatfield, UK
IT Security Manager, including a 6 month secondment as IT Transition Manager
Worked with colleagues across IT to achieve Sarbanes-Oxley compliance, by implementing an
ISO 27001 based information security management control framework
Raised awareness of information security risks, along with developing new security policies
Seconded to a transition project to integrate a business acquired from Thames Water for
£78M. Managed the on-time, on-budget delivery of IT services to 250 people across the UK
2005–2006 Veolia Water Indianapolis, Indiana, USA
IT Director
Responsible for a team of 20 delivering IT services to 500 people, with a $3M annual budget
Lead the transformation of IT, by focussing on service improvement, getting to the root cause
of issues and ensuring there were the right capabilities in the team
Re-architected the existing water billing system to reduce day billing cycles from 12 to 2 hours
while reducing third-party infrastructure support costs by 75%
Successfully developed the business case for a new CRM and billing system
2000–2005 Three Valleys Water/Veolia Water, Hatfield, UK
Software Development Manager
Established a team of 5 developers to maintain and develop Oracle E-Business Suite and
Oracle Portal customisations and Business Objects business intelligence products
Technical lead on successful project to upgrade and re-platform of Oracle E-Business Suite
Introduced annual software developer internships with old university
Lead an assignment to begin the turnaround of IT services at a sister company in the USA
1998-2000 Madge Networks, Slough, UK
Oracle Applications Technical Manager
Responsible for maintenance and development of Oracle E-Business Suite used to support
manufacturing, warehousing and sales activities and ensured that they were Y2K complaint
Implemented Oracle’s self-service web applications to allow customers to place orders
1996–1998 Oracle Corporation, Reading & London, UK
Technical Consultant
Joined Oracle’s graduate development programme direct from university, focussing on Oracle
E-Business Suite implementations in advance of “Y2K”
Member of team that delivered the “Open” interactive platform for Sky’s new digital TV service
Oracle “Consultant of the Month” award for project delivery
1994–1995 Lehman Brothers, London, UK
Fixed Income Developer
One year internship as software developer during undergraduate degree
Education 2014–2015 Cranfield University, Cranfield, Beds, UK
Master of Business Administration (Full time)
1992–1996 Nottingham Trent University, Nottingham, UK
BSc (Hons) Computer Studies - 2nd Class Honours, First Division (2:1)
Professional
Chartered Engineer (C.Eng) and Chartered Information Technology Professional (CITP)
Fellow of the British Computer Society (FBCS)
ISEB Certified Enterprise and Solution Architect
ITIL v3 “Green Badge”
Contact
Mobile: +44 (0)7801 677147
Email: [email protected]
LinkedIn: http://uk.linkedin.com/in/garythomasuk