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Page 1: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

GCI Compliance Survey – 2007 results

Page 2: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

2007 saw a rapid increase in participation in selected areas of the scorecard

• 2788 KPI records accepted in 2007

• 892 KPI records accepted in 2006

Increase driven by adoption among GS1 MOs of the Implementation Measures only

Page 3: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

PARTICIPATION.. So did we do in 2007?

1999 2000 2001 2002 2003 2004 2005 2006 2007 Change Standard Capability

Assessment 43 275 358 240 188 387 338 579 479

83 KPIs 0 3 132 274 272 357 347 892 2782 312

Number of Companies 60 71 77 522 2621 502

Cum Revenue $625.1B $744.8B $976B $1,763B 181

Manufacturer GCI board members

Company data based on the number of KPI records accepted during 2007

Aeon 1

Carrefour 16

Federated Department Stores / Macy's 1

Metro 46

Royal Ahold 2

Tesco 8

Wall*Mart 1

Wegmans 1

All business types

Retail GCI board membersAjinomoto 2

Coca-Cola 11

Colgate-Palmolive 25

Gerogia-Pacific 1

Henkel 14

Johnson & Johnson 28

Kao 1

Kraft 4

Mars 1

Nestle 17

Pepsico 2

Reckitt-Benckiser 4

Sara Lee 7

J M Smucker 1

Procter & Gamble 37

Unilever 58

Page 4: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

2007Enablers – Worldwide results

Standard Capability Assessment

ENABLERS 20th

centileWeighted Average

80th centile

20th centile

Weighted Average

80th centile

E1. Common Identification Standards E0101 GTIN at Consumer Unit Level 3.0 3.8 4.0 3.0 3.9 4.0E0102 GTIN at Trade (Case,Carton) Unit Level 1.0 3.7 4.0 1.0 3.3 4.0E0103 Serial Shipping Container Code (SSCC) 0.0 2.9 3.0 0.0 2.4 3.0E0104 Global Location Number (GLN) 0.0 2.5 4.0 0.0 2.7 4.0E0105 Electronic Product Code (EPC) 0.0 1.6 1.0 0.0 1.8 1.0E0106 Product Classification Standards 0.0 2.5 1.0 0.0 1.3 1.0E2. Use of Electronic Message Standards E0201 Electronic Messages for Supply 1.0 3.2 3.5 1.0 3.4 3.5E0202 Electronic Messages for Planning, Forecasting and Replenishment 0.0 2.2 3.0 0.0 2.9 3.0

E0203 Electronic Messages for Master Data 0.0 2.5 3.0 0.0 2.5 3.0E3. Global Data Synchronization E0301 Global Data Synchronization 0.0 2.7 2.0 0.0 2.3 2.0E0302 Data Quality 0.0 2.1 2.0 0.0 2.1 2.0

Consumer Products Manufacturers

Consumer Products Retailers & Wholesalers

Average results of all those who responded, weighted by revenueConsumer products manufacturer numbers contain all product categories except “non-consumer product”Consumer products retailer numbers contain all distribution channels except “non-consumer product channel”

Page 5: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

2007Business Measures – Worldwide Results

Business Measures 20th centile

Weighted Average

80th centile

20th centile

Weighted Average

80th centile

BM01 Annual Growth Rate (%) 0.8 5.4 12.0 1.5 4.9 21.3BM02 Supplier Service Level / Unit Fill Rate to Customer Distribution Centre (%) 93.0 95.1 98.8 82.2 90.1 98.0

BM03 Store Service Level / Unit Fill Rate (%) 91.3 96.0 98.5 83.0 93.6 95.8BM04 On-Time Delivery (%) 90.0 91.9 99.0 80.0 87.9 98.0BM05 Perfect Order Rate (%) 75.0 86.4 95.0 68.0 85.1 94.1BM06 Raw Materials Inventory Cover (days) 10.0 18.1 35.0 ** ** **BM07 Manufacturer/Supplier's Finished Goods Inventory Cover (days) 18.0 32.5 53.0 ** ** **

BM08 Retail Distribution Centre Inventory Cover (days) 10.0 14.2 20.0 8.7 15.3 49.0BM09 Retail Store Inventory Cover (days) 5.0 14.7 21.0 18.5 23.6 49.0BM10 On-Shelf/Point-of-Sale Out-of-Stocks (%) 3.0 5.1 9.0 2.0 3.7 12.1BM11 Lead Time (hours) 24.0 85.5 106.0 36.0 62.3 79.0BM12 Distribution Costs (% of sales value) (%) 3.5 7.7 8.8 2.1 3.2 6.0BM13 Invoice Accuracy (%) 90.0 94.0 99.0 80.0 89.9 95.8

Consumer Products Manufacturers

Consumer Products Retailers & Wholesalers

Average results of all those who responded, weighted by revenueConsumer products manufacturer numbers contain all product categories except “non-consumer product”Consumer products retailer numbers contain all distribution channels except “non-consumer product channel”

Page 6: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

2007Implementation Measures – Worldwide Results

Implementation Measures 20th centile

Weighted Average

80th centile

20th centile

Weighted Average

80th centile

IM01 % of consumer units allocated Global Trade Item Number (GTIN) (%) 30 97.42 100 60 91.3 100IM02 % of cases/cartons/inners allocated a Global Trade Item Number (GTIN) (%) 0 77.18 100 0 77.54 97IM03 % of finished goods items allocated a Global Trade Item Number (%) ** ** ** ** ** **

IM04 % of pallets/unit loads labeled with Serial Shipping Container Code (SSCC) (%) 0 42.69 17 0 52.46 10

IM05 % of shipping or receiving locations that have been allocated a Global Location Number (GLN) (%) 0 43.33 100 0 63.66 100

IM06 % of orders transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%) 0 56.63 50 0 69.66 60

IM07 % of invoices transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%) 0 46.23 20 0 63.56 30

IM08 % of shipments for which a despatch advice was transmitted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%) 0 20.96 8 0 28.62 3

IM09 % of shipments for which a receiving advice was transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%) 0 6.55 0 0 30.82 0

IM10 % of sales with synchronized master data between trading partners via the GS1 Global Data Synchronization Network (GDSN) (%) 0 16.02 0 0 10.03 0

IM11 % of sales with master data loaded into a GS1-certified data pool (%) 0 41.95 0 ** ** **IM12 % of active SKUs where the master data has been synchronized using the GS1 Global Data Synchronization Network (%) ** ** ** 0 2.73 0

IM13 % of GTINs that are catalogued consistently with a GS1 Global Product Classification brick code (not using 9999 designation) (%) 0 41.62 0 ** ** **

Consumer Products Manufacturers

Consumer Products Retailers & Wholesalers

Average results of all those who responded, weighted by revenueConsumer products manufacturer numbers contain all product categories except “non-consumer product”Consumer products retailer numbers contain all distribution channels except “non-consumer product channel”

Page 7: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

Comparison of GCI average with world average - 2007

Implementation Measures Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

IM01 % of consumer units allocated Global Trade Item Number (GTIN) (%) 97.4 1692 621,829 99.3 146 236,240 91.3 391 931,143 91.2 115 519,830IM02 % of cases/cartons/inners allocated a Global Trade Item Number (GTIN) (%) 77.2 1772 622,121 98.6 145 235,972 77.5 337 840,665 81.2 112 517,526IM04 % of pallets/unit loads labeled with Serial Shipping Container Code (SSCC) (%) 42.7 1838 646,897 61.9 141 231,418 52.5 347 840,006 56.1 102 492,102IM05 % of shipping or receiving locations that have been allocated a Global Location Number (GLN) (%) 43.3 1811 634,675 53.2 138 222,539 63.7 374 915,123 85.4 115 519,830IM06 % of orders transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

56.6 1807 637,282 59.9 143 232,022 69.7 374 875,490 80.5 114 517,908

IM07 % of invoices transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

46.2 1817 625,131 54.8 135 220,419 63.6 378 940,360 72.2 114 519,562

IM08 % of shipments for which a despatch advice was transmitted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

21.0 1788 582,782 23.5 128 199,987 28.6 355 847,093 35.2 103 488,058

IM09 % of shipments for which a receiving advice was transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

6.6 1801 577,374 9.1 133 203,105 30.8 350 829,963 46.9 102 486,810

IM10 % of sales with synchronized master data between trading partners via the GS1 Global Data Synchronization Network (GDSN) (%)

16.0 1758 591,175 22.6 138 229,503 10.0 342 799,816 15.3 113 519,454

IM11 % of sales with master data loaded into a GS1-certified data pool (%) 42.0 1613 593,357 63.4 125 221,943IM12 % of active SKUs where the master data has been synchronized using the GS1 Global Data Synchronization Network (%)

2.7 298 712078 4.0 109 458383

IM13 % of GTINs that are catalogued consistently with a GS1 Global Product Classification brick code (not using 9999 designation) (%)

41.6 947 552,147 71.2 99 215,708

Consumer Products Manufacturers Consumer Products Retailers & WholesalersWorld 2007 GCI 2007 World 2007 GCI 2007

Page 8: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

TREND ANALYSISComparison between GCI board members’ implementation

measures and Worldwide totals 2006 and 2007RETAILERS MANUFACTURERS

2006 2007 2006 2007

All GCI

Board All GCI

Board

GCI 2-yr

Trend All GCI

Board All GCI

Board

GCI 2-yr

Trend % of consumer units allocated GTIN % 97.8

98.8

91.3 91.2

99.2e

99.6

97.4 99.3 ☺

% of cases/cartons/inners allocated a GTIN % 91.8

95.9 ☺

77.5 81.2 ☺

94.9

95.3

77.2 98.6 ☺

% of pallets/unit loads labeled with SSCC % 59.0

61.6 ☺

52.5 56.1

45.7

66.6 ☺

42.7 61.9 ☺

% of shipping or receiving locations that have been allocated a GLN

% 62.6

86.1 ☺

63.7 85.4 ☺

34.1

51.3 ☺

43.3 53.2 ☺

% of orders transacted via GS1 standard EDI or XML % 81.4

86.8

69.7 80.5 ☺

50.2

66.4 ☺

56.6 59.9

% of invoices transacted via GS1 standard EDI or XML

% 76.6

81.3

63.6 72.2 ☺

41.5

53.3 ☺

46.2 54.8 ☺

% of shipments for which a despatch advice was transmitted via GS1 standard EDI or XML

% 10.7

14.7 ☺

28.6 35.2 ☺

☺ 20.9

26.6 ☺

21.0 23.5

% of shipments for which a receiving advice was transacted via GS1 standard EDI or XML

% 7.3

12.1 ☺

30.8 46.9 ☺

☺ 8.1

8.1

6.6 9.1 ☺

% of sales with synchronized master data between trading partners via the Global Data Synchronization Network (GDSN)

% 11.3

15.4

10.0 15.3 ☺

13.4

21.5 ☺

16.0 22.6 ☺

% of sales with master data loaded into a GS1-certified data pool

%n/a n/a

29.2

48.7 ☺

42.0 63.4 ☺

% of active SKUs where master data has been synchronized using the Global Data Synchronization Network (GDSN)

2.7 4.0 ☺

% of GTINs that are catalogued consistently with a Global Product Classification brick code (not using 9999 designation)

% 14.7

18.8

47.1

69.1 ☺

41.6 71.2 ☺

Average of those who responded, weighted by revenue

Page 9: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

Regional Breakdown – Implementation Measures - ManufacturersImplementation Measures

20th centile

Weighted Average

80th centile

20th centile

Weighted Average

80th centile

20th centile

Weighted Average

80th centile

20th centile

Weighted Average

80th centile

IM01 % of consumer units allocated Global Trade Item Number (GTIN) (%) 75.0 97.4 100.0 0.0 81.5 100.0 25.0 97.6 100.0 100.0 99.0 100.0IM02 % of cases/cartons/inners allocated a Global Trade Item Number (GTIN) (%) 0.0 75.1 100.0 0.0 79.7 100.0 0.0 87.1 100.0 61.0 62.5 100.0IM03 % of finished goods items allocated a Global Trade Item Number (%) ** ** ** ** ** ** ** ** ** ** ** **IM04 % of pallets/unit loads labeled with Serial Shipping Container Code (SSCC) (%) 0.0 33.8 5.0 0.0 46.1 0.0 0.0 74.7 50.0 0.0 7.2 0.0IM05 % of shipping or receiving locations that have been allocated a Global Location Number (GLN) (%) 0.0 36.8 50.0 0.0 59.4 50.0 0.0 72.5 100.0 0.0 6.7 0.0IM06 % of orders transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

0.0 71.1 70.0 0.0 36.9 70.0 0.0 48.2 39.0 0.0 9.9 51.0

IM07 % of invoices transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

0.0 59.3 55.0 0.0 18.1 0.0 0.0 45.2 0.0 0.0 6.7 5.0

IM08 % of shipments for which a despatch advice was transmitted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

0.0 23.5 30.0 0.0 8.5 5.0 0.0 27.2 1.0 0.0 4.5 0.0

IM09 % of shipments for which a receiving advice was transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

0.0 7.0 5.0 0.0 1.9 0.0 0.0 4.8 0.0 0.0 1.4 0.0

IM10 % of sales with synchronized master data between trading partners via the GS1 Global Data Synchronization Network (GDSN) (%)

0.0 23.5 0.0 0.0 5.5 15.0 0.0 9.6 0.0 0.0 1.0 0.0

IM11 % of sales with master data loaded into a GS1-certified data pool (%) 0.0 59.9 5.0 ** 14.9 ** 0.0 23.6 0.0 0.0 4.8 0.0IM13 % of GTINs that are catalogued consistently with a GS1 Global Product Classification brick code (not using 9999 designation) (%)

0.0 42.5 0.0 ** 81.6 ** 0.0 55.1 30.0 0.0 11.2 0.0

NORTH AMERICA SOUTH AMERICA EUROPE ASIA-PACIFIC

2007

Average results of all those who responded, weighted by revenueConsumer product manufacturer numbers contain all product categories except “non-consumer product”

Page 10: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

2007Regional Breakdown – Implementation Measures – Retailers & Wholesalers

Implementation Measures 20th

centileWeighted Average

80th centile

20th centile

Weighted Average

80th centile

20th centile

Weighted Average

80th centile

20th centile

Weighted Average

80th centile

IM01 % of consumer units allocated Global Trade Item Number (GTIN) (%) 80.0 99.2 100.0 0.0 81.3 100.0 88.0 96.7 100.0 30.0 56.0 99.0

IM02 % of cases/cartons/inners allocated a Global Trade Item Number (GTIN) (%) 0.0 88.4 100.0 0.0 57.3 100.0 1.0 83.5 98.0 0.0 33.9 75.0

IM04 % of pallets/unit loads labeled with Serial Shipping Container Code (SSCC) (%) 0.0 77.9 10.0 0.0 28.8 0.0 0.0 41.3 50.0 0.0 13.0 0.0

IM05 % of shipping or receiving locations that have been allocated a Global Location Number (GLN) (%) 0.0 62.8 40.0 0.0 89.8 100.0 95.0 87.1 100.0 0.0 19.2 0.0

IM06 % of orders transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

0.0 93.0 80.0 0.0 68.5 15.0 5.0 72.4 83.0 0.0 3.7 0.0

IM07 % of invoices transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

0.0 87.3 50.0 0.0 27.4 0.0 0.0 66.0 79.0 0.0 1.0 0.0

IM08 % of shipments for which a despatch advice was transmitted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

0.0 39.5 30.0 0.0 12.7 0.0 0.0 26.7 37.0 0.0 5.8 0.0

IM09 % of shipments for which a receiving advice was transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

0.0 60.0 10.0 0.0 14.5 0.0 0.0 2.6 0.0 0.0 3.6 0.0

IM10 % of sales with synchronized master data between trading partners via the GS1 Global Data Synchronization Network (GDSN) (%)

0.0 19.7 0.0 0.0 1.4 0.0 0.0 1.5 0.0 0.0 0.1 0.0

IM12 % of active SKUs where the master data has been synchronized using the GS1 Global Data Synchronization Network (%)

0.0 4.6 30.0 ** ** ** 0.0 1.3 0.0 0.0 0.3 0.0

NORTH AMERICA SOUTH AMERICA EUROPE ASIA-PACIFIC

Average results of all those who responded, weighted by revenueConsumer products retailer numbers contain all distribution channels except “non-consumer product channel”

Page 11: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis worldwide manufacturers - Enablers

ENABLERS Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

E1. Common Identification Standards E0101 GTIN at Consumer Unit Level 3.1 208 191,522 3.4 186 308,968 3.6 280 322,731 3.8 300 311,749E0102 GTIN at Trade (Case,Carton) Unit Level 2.9 209 195,022 3.5 186 288,443 3.4 284 323,951 3.7 300 313,209

E0103 Serial Shipping Container Code (SSCC) 2.8 208 195,806 2.8 179 281,666 3.0 281 322,164 2.9 299 312,644

E0104 Global Location Number (GLN) 2.0 200 190,828 2.5 183 304,156 2.2 285 318,985 2.5 296 311,653E0105 Electronic Product Code (EPC) 1.3 194 188,045 1.9 168 277,275 1.5 279 317,658 1.6 295 311,575E0106 Product Classification Standards 1.4 203 194,930 2.1 166 269,524 1.9 279 300,610 2.5 296 301,781

E2. Use of Electronic Message Standards

E0201 Electronic Messages for Supply 2.9 202 195,315 3.3 171 278,211 3.2 283 318,762 3.2 301 313,438E0202 Electronic Messages for Planning, Forecasting and Replenishment 2.2 101 142,954 2.6 163 276,675 2.3 231 265,659 2.2 297 308,193

E0203 Electronic Messages for Master Data 2.4 105 147,148 2.8 161 275,057 2.5 229 262,729 2.5 299 313,296

E3. Global Data Synchronization E0301 Global Data Synchronization 2.1 203 185,873 2.7 179 287,092 2.7 284 314,764 2.7 298 312,985E0302 Data Quality ** <5 ** ** <5 ** 2.0 209 254,227 2.1 285 307,600

2007Consumer Products Manufacturers

200620052004

Average results of all those who responded, weighted by revenueConsumer product manufacturer numbers contain all product categories except “non-consumer product”

Page 12: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis worldwide retailers & wholesalers - Enablers

ENABLERS Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

E1. Common Identification Standards E0101 GTIN at Consumer Unit Level 3.8 39 325,590 3.6 61 404,585 3.7 76 554,393 3.9 116 772,599E0102 GTIN at Trade (Case,Carton) Unit Level 3.4 38 308,590 2.9 61 404,585 2.9 75 553,993 3.3 115 772,089

E0103 Serial Shipping Container Code (SSCC) 2.7 26 316,307 3.0 57 366,677 2.6 71 526,968 2.4 114 771,821

E0104 Global Location Number (GLN) 3.3 34 320,265 2.7 59 403,777 2.8 73 547,368 2.7 115 772,089E0105 Electronic Product Code (EPC) 2.1 16 302,840 2.3 58 402,213 2.0 75 548,393 1.8 115 772,598E0106 Product Classification Standards 1.1 25 300,497 1.8 56 396,345 1.7 75 554,293 1.3 114 772,330

E2. Use of Electronic Message Standards

E0201 Electronic Messages for Supply 3.4 35 324,821 3.1 61 404,585 3.5 76 554,393 3.4 116 772,599E0202 Electronic Messages for Planning, Forecasting and Replenishment 2.9 22 311,214 3.0 59 402,899 3.1 75 537,193 2.9 114 721,795

E0203 Electronic Messages for Master Data 2.8 30 321,103 2.8 58 400,807 2.7 76 554,393 2.5 115 772,331

E3. Global Data Synchronization E0301 Global Data Synchronization 2.6 14 300,299 2.4 59 402,881 2.2 75 554,293 2.3 116 772,599E0302 Data Quality ** <5 ** ** <5 ** 1.5 34 482,467 2.1 114 772,330

2006 2007Consumer Products Retailers & Wholesalers

2004 2005

Average results of all those who responded, weighted by revenueConsumer products retailer numbers contain all distribution channels except “non-consumer product channel”

Page 13: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis worldwide manufacturers – Business Measures

Business Measures Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

BM01 Annual Growth Rate (%) ** <5 ** ** <5 ** 5.6 187 214,071 5.4 204 252,980BM02 Supplier Service Level / Unit Fill Rate to Customer Distribution Centre (%) 98.2 125 137,258 97.6 175 216,051 97.6 224 229,043 95.1 190 263,143

BM03 Store Service Level / Unit Fill Rate (%) ** <5 ** ** <5 ** 97.1 94 117,804 96.0 80 129,424BM04 On-Time Delivery (%) 92.4 117 131,776 90.7 158 210,986 91.6 208 245,138 91.9 231 274,081BM05 Perfect Order Rate (%) 79.9 36 38,960 79.6 103 149,424 79.9 136 164,911 86.4 91 129,202BM06 Raw Materials Inventory Cover (days) 21.4 60 67,763 20.7 104 181,319 21.4 125 170,479 18.1 115 213,323BM07 Manufacturer/Supplier's Finished Goods Inventory Cover (days) 41.1 114 123,452 33.3 157 216,988 32.4 201 236,365 32.5 181 262,620

BM08 Retail Distribution Centre Inventory Cover (days) 18.8 47 69,222 16.3 91 152,629 14.2 125 162,733 14.2 97 153,450

BM09 Retail Store Inventory Cover (days) 9.1 31 37,254 14.7 79 150,908 13.5 104 149,219 14.7 83 153,823BM10 On-Shelf/Point-of-Sale Out-of-Stocks (%) 5.5 76 98,317 4.9 84 148,402 4.8 113 182,929 5.1 100 199,521BM11 Lead Time (hours) 85.4 117 123,446 88.5 167 214,008 77.6 229 237,795 85.5 243 276,275BM12 Distribution Costs (% of sales value) (%) 5.4 103 125,688 7.2 142 205,004 7.6 193 221,603 7.7 210 220,568BM13 Invoice Accuracy (%) 92.6 97 115,922 92.3 142 165,834 94.4 199 201,985 94.0 154 151,337

Consumer Products Manufacturers2004 2005 2006 2007

Average results of all those who responded, weighted by revenueConsumer product manufacturer numbers contain all product categories except “non-consumer product”

Page 14: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis worldwide retailers & wholesalers – Business Measures

Business Measures Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

BM01 Annual Growth Rate (%) ** <5 ** ** <5 ** 4.2 63 430,141 4.9 85 603,565BM02 Supplier Service Level / Unit Fill Rate to Customer Distribution Centre (%) 93.1 32 48,231 91.7 34 52,174 89.1 45 403,713 90.1 55 503,375

BM03 Store Service Level / Unit Fill Rate (%) 92.4 8 313850 90.0 22 405400 93.8 64 246,621 93.6 65 295,524BM04 On-Time Delivery (%) 90.7 40 202,861 83.7 58 466,528 86.2 58 435,245 87.9 87 578,044BM05 Perfect Order Rate (%) 86.8 12 235,306 78.9 11 336,337 83.0 12 340,528 85.1 14 383,498BM06 Raw Materials Inventory Cover (days) ** <5 ** ** <5 ** ** <5 ** ** <5 **BM07 Manufacturer/Supplier's Finished Goods Inventory Cover (days) ** <5 ** ** <5 ** ** <5 ** ** <5 **

BM08 Retail Distribution Centre Inventory Cover (days) 16.1 28 138,515 29.4 38 201,499 15.5 46 201,031 15.3 59 322,638

BM09 Retail Store Inventory Cover (days) 30.8 42 165,010 26.7 47 254,671 25.7 60 218,140 23.6 76 308,443BM10 On-Shelf/Point-of-Sale Out-of-Stocks (%) 4.7 38 324,065 6.5 45 435,694 3.9 46 415,828 3.7 65 512,764BM11 Lead Time (hours) 39.2 40 362,081 142.3 56 450,370 63.2 65 466,386 62.3 69 514,873BM12 Distribution Costs (% of sales value) (%) 3.2 36 200,352 4.9 40 251,222 3.0 45 218,293 3.2 64 303,912BM13 Invoice Accuracy (%) 91.6 34 347,588 84.9 46 451,294 88.3 51 444,792 89.9 69 547,135

Consumer Products Retailers & Wholesalers2004 2005 2006 2007

Average results of all those who responded, weighted by revenueConsumer products retailer numbers contain all distribution channels except “non-consumer product channel”

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IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis worldwide manufacturers – Implementation Measures

Implementation Measures Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

IM01 % of consumer units allocated Global Trade Item Number (GTIN) (%) 95.7 164 162,201 89.3 181 271,619 99.2 478 446,545 97.4 1692 621,829IM02 % of cases/cartons/inners allocated a Global Trade Item Number (GTIN) (%) 94.3 166 181,682 93.0 183 272,068 94.9 462 357,582 77.2 1772 622,121IM04 % of pallets/unit loads labeled with Serial Shipping Container Code (SSCC) (%) 63.8 115 150,521 55.6 186 270,870 45.8 426 392,844 42.7 1838 646,897IM05 % of shipping or receiving locations that have been allocated a Global Location Number (GLN) (%) 42.2 187 189,986 38.7 178 257,466 34.1 468 423,212 43.3 1811 634,675IM06 % of orders transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

69.9 217 202,186 70.1 186 269,773 50.2 456 391,834 56.6 1807 637,282

IM07 % of invoices transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

65.6 201 197,444 62.6 182 266,746 41.6 455 395,742 46.2 1817 625,131

IM08 % of shipments for which a despatch advice was transmitted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

** ** ** ** 20.9 369 316,831 21.0 1788 582,782

IM09 % of shipments for which a receiving advice was transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

** ** ** ** 8.1 364 302,132 6.6 1801 577,374

IM10 % of sales with synchronized master data between trading partners via the GS1 Global Data Synchronization Network (GDSN) (%)

18.0 196 199,799 24.0 184 272,904 13.4 443 396,863 16.0 1758 591,175

IM11 % of sales with master data loaded into a GS1-certified data pool (%) ** <5 ** ** <5 ** 29.1 434 427,567 42.0 1613 593,357IM13 % of GTINs that are catalogued consistently with a GS1 Global Product Classification brick code (not using 9999 designation) (%)

31.1 196 195,144 44.7 177 268,307 47.3 436 413,108 41.6 947 552,147

Consumer Products Manufacturers2004 2005 2006 2007

Average results of all those who responded, weighted by revenueConsumer products retailer numbers contain all distribution channels except “non-consumer product channel”

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IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis worldwide retailers & wholesalers – Implementation Measures

Implementation Measures Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

IM01 % of consumer units allocated Global Trade Item Number (GTIN) (%) 98.6 44 337,843 96.5 58 481,681 97.8 154 525,768 91.3 391 931,143IM02 % of cases/cartons/inners allocated a Global Trade Item Number (GTIN) (%) 72.4 43 340,320 79.7 59 475,159 91.8 116 522,388 77.5 337 840,665IM04 % of pallets/unit loads labeled with Serial Shipping Container Code (SSCC) (%) 61.2 40 376,773 59.5 58 481,990 59.0 129 501,933 52.5 347 840,006IM05 % of shipping or receiving locations that have been allocated a Global Location Number (GLN) (%) 67.7 40 375,644 60.4 59 475,159 62.9 149 531,683 63.7 374 915,123IM06 % of orders transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

93.6 41 375,674 89.4 59 442,102 81.8 120 519,904 69.7 374 875,490

IM07 % of invoices transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

89.7 40 368,674 87.2 59 442,102 77.0 122 520,288 63.6 378 940,360

IM08 % of shipments for which a despatch advice was transmitted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

** ** ** ** 10.8 118 278,563 28.6 355 847,093

IM09 % of shipments for which a receiving advice was transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

** ** ** ** 7.4 118 296,565 30.8 350 829,963

IM10 % of sales with synchronized master data between trading partners via the GS1 Global Data Synchronization Network (GDSN) (%)

9.2 21 343,186 14.7 58 475,154 11.4 145 531,776 10.0 342 799,816

IM11 % of sales with master data loaded into a GS1-certified data pool (%) ** <5 ** ** <5 ** ** <5 ** ** <5 **IM12 % of active SKUs where the master data has been synchronized using the GS1 Global Data Synchronization Network (%)

** ** ** ** ** ** 2.7 298 712,078

Consumer Products Retailers & Wholesalers2004 2005 2006 2007

Average results of all those who responded, weighted by revenueConsumer products retailer numbers contain all distribution channels except “non-consumer product channel”

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IBM Global Business Services

© Copyright IBM Corporation 2006

GCI Steering Group Meeting – 21 Feb. 2008CONCLUSIONS AND NEXT STEPS

Need to see the GCI member company break-out (next week)Flat-line results over the past few years on GDSNEDI Transaction sets remain an underutilized capability

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IBM Global Business Services

© Copyright IBM Corporation 2006

Detailed analysis

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IBM Global Business Services

© Copyright IBM Corporation 2006

Survey Contents

11 capability scores from the Enablers section of the Standard Capability AssessmentKey performance indicators, consisting of:- 13 Business Measures- 14 Implementation Measures

Questions presented to the participant depend on the business type

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IBM Global Business Services

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Enablers capability scores

E1 Common Identification Standards- GTIN at consumer unit level- GTIN at trade unit level- Serial Shipping Container Code- Global Location Number- Electronic Product Code- Product Classification Standards

E2 Use of electronic messages- Electronic messages for supply- Electronic messages for planning, forecasting and replenishment- Electronic messages for master data

E3 Global data synchronization- Global data synchronization- Data quality

All scores entered on a 0 to 4 scale

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IBM Global Business Services

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Key Performance Indicators – Business Measures

BM01 Annual Growth RateBM02 Supplier Service Level / Unit Fill Rate to Customer Distribution

CentreBM03 Store Service Level / Unit Fill RateBM04 On-Time DeliveryBM05 Perfect Order RateBM06 Raw Materials Inventory CoverBM07 Manufacturer/Supplier's Finished Goods Inventory CoverBM08 Retail Distribution Centre Inventory CoverBM09 Retail Store Inventory CoverBM10 On-Shelf/Point-of-Sale Out-of-StocksBM11 Lead TimeBM12 Distribution Costs (% of sales value)BM13 Invoice Accuracy

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IBM Global Business Services

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Key Performance Indicators – Implementation MeasuresIM01 % of consumer units allocated Global Trade Item Number (GTIN)

IM02 % of cases/cartons/inners allocated a Global Trade Item Number (GTIN)

IM03 % of finished goods items allocated a Global Trade Item Number

IM04 % of pallets/unit loads labeled with Serial Shipping Container Code (SSCC)

IM05 % of shipping or receiving locations that have been allocated a Global Location Number (GLN)

IM06 % of orders transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats

IM07 % of invoices transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats

IM08 % of shipments for which a despatch advice was transmitted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats

IM09 % of shipments for which a receiving advice was transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats

IM10 % of sales with synchronized master data between trading partners via the GS1 Global Data Synchronization Network (GDSN)

IM11 % of sales with master data loaded into a GS1-certified data pool

IM12 % of active SKUs where the master data has been synchronized using the GS1 Global Data Synchronization Network

IM13 % of GTINs that are catalogued consistently with a GS1 Global Product Classification brick code (not using 9999 designation)

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IBM Global Business Services

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2007 saw a rapid increase in participation in selected areas of the scorecard

• 2788 KPI records accepted in 2007

• 892 KPI records accepted in 2006

Increase driven by adoption among GS1 MOs of the Implementation Measures only

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IBM Global Business Services

© Copyright IBM Corporation 2006

Participation by business type in 2007

Number of KPI records accepted Value of revenue captured (US$ billions)

652

911

106

137

Consumer products manufacturersConsumer products retailerConsumer products wholesalersOthers (not included)

1,968

329

228

258

Consumer products manufacturersConsumer products retailersConsumer products wholesalersOthers (Not included)

“Others” = Raw materials & packaging suppliers, Aerospace, Automotive, Chemicals, Defense, Healthcare, Transportation, Others

Page 25: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

2007Enablers – Worldwide results

Standard Capability Assessment

ENABLERS 20th

centileWeighted Average

80th centile

20th centile

Weighted Average

80th centile

E1. Common Identification Standards E0101 GTIN at Consumer Unit Level 3.0 3.8 4.0 3.0 3.9 4.0E0102 GTIN at Trade (Case,Carton) Unit Level 1.0 3.7 4.0 1.0 3.3 4.0E0103 Serial Shipping Container Code (SSCC) 0.0 2.9 3.0 0.0 2.4 3.0E0104 Global Location Number (GLN) 0.0 2.5 4.0 0.0 2.7 4.0E0105 Electronic Product Code (EPC) 0.0 1.6 1.0 0.0 1.8 1.0E0106 Product Classification Standards 0.0 2.5 1.0 0.0 1.3 1.0E2. Use of Electronic Message Standards E0201 Electronic Messages for Supply 1.0 3.2 3.5 1.0 3.4 3.5E0202 Electronic Messages for Planning, Forecasting and Replenishment 0.0 2.2 3.0 0.0 2.9 3.0

E0203 Electronic Messages for Master Data 0.0 2.5 3.0 0.0 2.5 3.0E3. Global Data Synchronization E0301 Global Data Synchronization 0.0 2.7 2.0 0.0 2.3 2.0E0302 Data Quality 0.0 2.1 2.0 0.0 2.1 2.0

Consumer Products Manufacturers

Consumer Products Retailers & Wholesalers

Average results of all those who responded, weighted by revenueConsumer products manufacturer numbers contain all product categories except “non-consumer product”Consumer products retailer numbers contain all distribution channels except “non-consumer product channel”

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IBM Global Business Services

© Copyright IBM Corporation 2006

2007Business Measures – Worldwide Results

Business Measures 20th centile

Weighted Average

80th centile

20th centile

Weighted Average

80th centile

BM01 Annual Growth Rate (%) 0.8 5.4 12.0 1.5 4.9 21.3BM02 Supplier Service Level / Unit Fill Rate to Customer Distribution Centre (%) 93.0 95.1 98.8 82.2 90.1 98.0

BM03 Store Service Level / Unit Fill Rate (%) 91.3 96.0 98.5 83.0 93.6 95.8BM04 On-Time Delivery (%) 90.0 91.9 99.0 80.0 87.9 98.0BM05 Perfect Order Rate (%) 75.0 86.4 95.0 68.0 85.1 94.1BM06 Raw Materials Inventory Cover (days) 10.0 18.1 35.0 ** ** **BM07 Manufacturer/Supplier's Finished Goods Inventory Cover (days) 18.0 32.5 53.0 ** ** **

BM08 Retail Distribution Centre Inventory Cover (days) 10.0 14.2 20.0 8.7 15.3 49.0BM09 Retail Store Inventory Cover (days) 5.0 14.7 21.0 18.5 23.6 49.0BM10 On-Shelf/Point-of-Sale Out-of-Stocks (%) 3.0 5.1 9.0 2.0 3.7 12.1BM11 Lead Time (hours) 24.0 85.5 106.0 36.0 62.3 79.0BM12 Distribution Costs (% of sales value) (%) 3.5 7.7 8.8 2.1 3.2 6.0BM13 Invoice Accuracy (%) 90.0 94.0 99.0 80.0 89.9 95.8

Consumer Products Manufacturers

Consumer Products Retailers & Wholesalers

Average results of all those who responded, weighted by revenueConsumer products manufacturer numbers contain all product categories except “non-consumer product”Consumer products retailer numbers contain all distribution channels except “non-consumer product channel”

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IBM Global Business Services

© Copyright IBM Corporation 2006

2007Implementation Measures – Worldwide Results

Implementation Measures 20th centile

Weighted Average

80th centile

20th centile

Weighted Average

80th centile

IM01 % of consumer units allocated Global Trade Item Number (GTIN) (%) 30 97.42 100 60 91.3 100IM02 % of cases/cartons/inners allocated a Global Trade Item Number (GTIN) (%) 0 77.18 100 0 77.54 97IM03 % of finished goods items allocated a Global Trade Item Number (%) ** ** ** ** ** **

IM04 % of pallets/unit loads labeled with Serial Shipping Container Code (SSCC) (%) 0 42.69 17 0 52.46 10

IM05 % of shipping or receiving locations that have been allocated a Global Location Number (GLN) (%) 0 43.33 100 0 63.66 100

IM06 % of orders transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%) 0 56.63 50 0 69.66 60

IM07 % of invoices transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%) 0 46.23 20 0 63.56 30

IM08 % of shipments for which a despatch advice was transmitted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%) 0 20.96 8 0 28.62 3

IM09 % of shipments for which a receiving advice was transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%) 0 6.55 0 0 30.82 0

IM10 % of sales with synchronized master data between trading partners via the GS1 Global Data Synchronization Network (GDSN) (%) 0 16.02 0 0 10.03 0

IM11 % of sales with master data loaded into a GS1-certified data pool (%) 0 41.95 0 ** ** **IM12 % of active SKUs where the master data has been synchronized using the GS1 Global Data Synchronization Network (%) ** ** ** 0 2.73 0

IM13 % of GTINs that are catalogued consistently with a GS1 Global Product Classification brick code (not using 9999 designation) (%) 0 41.62 0 ** ** **

Consumer Products Manufacturers

Consumer Products Retailers & Wholesalers

Average results of all those who responded, weighted by revenueConsumer products manufacturer numbers contain all product categories except “non-consumer product”Consumer products retailer numbers contain all distribution channels except “non-consumer product channel”

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IBM Global Business Services

© Copyright IBM Corporation 2006

Participation: Consumer products manufacturers by region

Number of KPI records accepted Value of revenue captured (US$ billions)

511

1961,177

62

North America South AmericaEurope Asia-Pacific

357

18

137

95

North America South AmericaEurope Asia-Pacific

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IBM Global Business Services

© Copyright IBM Corporation 2006

Participation: Consumer products retailers & wholesalers by region

Number of KPI records accepted Value of revenue captured (US$ billions)

425

6

337

167

North America South AmericaEurope Asia-Pacific

90

39

111

185

North America South AmericaEurope Asia-Pacific

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IBM Global Business Services

© Copyright IBM Corporation 2006

2007Enablers – Regional Breakdown - Manufacturers

ENABLERS 20th centile

Weighted Average

80th centile

20th centile

Weighted Average

80th centile

20th centile

Weighted Average

80th centile

20th centile

Weighted Average

80th centile

E1. Common Identification Standards E0101 GTIN at Consumer Unit Level 2.5 3.8 4.0 2.5 4.0 4.0 2.5 3.7 4.0 2.5 3.7 4.0E0102 GTIN at Trade (Case,Carton) Unit Level 2.0 3.8 4.0 2.0 4.0 4.0 2.0 3.7 4.0 2.0 3.2 4.0

E0103 Serial Shipping Container Code (SSCC) 0.0 3.2 2.0 0.0 2.1 2.0 0.0 3.5 2.0 0.0 1.0 2.0

E0104 Global Location Number (GLN) 0.0 2.4 3.0 0.0 3.3 3.0 0.0 3.0 3.0 0.0 1.6 3.0E0105 Electronic Product Code (EPC) 0.0 2.3 0.5 0.0 0.4 0.5 0.0 0.6 0.5 0.0 0.3 0.5E0106 Product Classification Standards 0.0 3.2 3.0 0.0 2.2 3.0 0.0 1.5 3.0 0.0 1.3 3.0

E2. Use of Electronic Message Standards

E0201 Electronic Messages for Supply 0.0 3.6 3.0 0.0 3.3 3.0 0.0 3.1 3.0 0.0 1.7 3.0E0202 Electronic Messages for Planning, Forecasting and Replenishment 0.0 2.7 2.0 0.0 1.5 2.0 0.0 1.9 2.0 0.0 1.2 2.0

E0203 Electronic Messages for Master Data 0.0 2.9 2.0 0.0 1.4 2.0 0.0 2.1 2.0 0.0 1.6 2.0

E3. Global Data Synchronization E0301 Global Data Synchronization 0.0 3.4 2.0 ** 1.1 ** 0.0 2.2 2.0 0.0 1.4 2.0E0302 Data Quality 0.0 2.3 2.0 0.0 2.3 2.0 0.0 1.9 2.0 0.0 1.2 2.0

NORTH AMERICA SOUTH AMERICA EUROPE ASIA-PACIFIC

Average results of all those who responded, weighted by revenueConsumer product manufacturer numbers contain all product categories except “non-consumer product”

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IBM Global Business Services

© Copyright IBM Corporation 2006

2007Enablers – Regional Breakdown – Retailers & Wholesalers

ENABLERS 20th centile

Weighted Average

80th centile

20th centile

Weighted Average

80th centile

20th centile

Weighted Average

80th centile

20th centile

Weighted Average

80th centile

E1. Common Identification Standards E0101 GTIN at Consumer Unit Level 3.0 3.9 4.0 ** ** ** 3.0 3.9 4.0 3.0 3.8 4.0E0102 GTIN at Trade (Case,Carton) Unit Level 1.0 3.4 4.0 ** ** ** 1.0 3.3 4.0 1.0 3.5 4.0

E0103 Serial Shipping Container Code (SSCC) 0.0 2.9 1.0 ** ** ** 0.0 1.9 1.0 0.0 0.3 1.0

E0104 Global Location Number (GLN) 0.0 2.5 4.0 ** ** ** 0.0 3.1 4.0 0.0 1.0 4.0E0105 Electronic Product Code (EPC) 0.0 2.3 0.0 ** ** ** 0.0 0.9 0.0 0.0 0.0 0.0E0106 Product Classification Standards 0.0 1.9 0.0 ** ** ** 0.0 0.5 0.0 0.0 0.2 0.0

E2. Use of Electronic Message Standards

E0201 Electronic Messages for Supply 0.5 3.7 3.0 ** ** ** 0.5 3.4 3.0 0.5 0.5 3.0E0202 Electronic Messages for Planning, Forecasting and Replenishment 0.0 3.4 2.5 ** ** ** 0.0 2.7 2.5 0.0 0.3 2.5

E0203 Electronic Messages for Master Data 0.0 3.1 1.0 ** ** ** 0.0 1.7 1.0 0.0 0.3 1.0

E3. Global Data Synchronization E0301 Global Data Synchronization 0.0 2.9 0.0 ** ** ** 0.0 1.6 0.0 0.0 0.8 0.0E0302 Data Quality 0.0 2.9 1.0 ** ** ** 0.0 1.3 1.0 0.0 0.2 1.0

NORTH AMERICA SOUTH AMERICA EUROPE ASIA-PACIFIC

Average results of all those who responded, weighted by revenueConsumer products retailer numbers contain all distribution channels except “non-consumer product channel”

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IBM Global Business Services

© Copyright IBM Corporation 2006

2007Business Measures – Regional Breakdown - Manufacturers

Business Measures 20th centile

Weighted Average

80th centile

20th centile

Weighted Average

80th centile

20th centile

Weighted Average

80th centile

20th centile

Weighted Average

80th centile

BM01 Annual Growth Rate (%) 1.9 5.8 9.0 ** 6.6 ** 0.6 4.0 10.0 0.5 5.6 14.0BM02 Supplier Service Level / Unit Fill Rate to Customer Distribution Centre (%) 92.0 96.5 99.0 88.0 92.7 94.0 95.0 96.5 98.9 92.0 95.2 99.2

BM03 Store Service Level / Unit Fill Rate (%) 91.0 96.9 99.0 ** ** ** 91.7 95.1 98.5 ** 95.4 **

BM04 On-Time Delivery (%) 90.0 90.9 98.0 78.0 84.8 95.1 92.0 94.2 99.0 90.0 95.6 99.5BM05 Perfect Order Rate (%) 76.0 90.5 92.0 ** ** ** 72.3 79.9 95.0 ** 87.4 **BM06 Raw Materials Inventory Cover (days) 7.5 13.8 19.0 ** 14.1 ** 11.0 27.1 40.0 12.0 21.3 29.0BM07 Manufacturer/Supplier's Finished Goods Inventory Cover (days) 27.0 36.4 52.0 ** 27.2 ** 16.7 32.1 56.7 13.0 29.3 41.0

BM08 Retail Distribution Centre Inventory Cover (days) 10.0 14.0 24.0 ** ** ** 10.0 15.7 20.0 8.0 10.1 14.0

BM09 Retail Store Inventory Cover (days) 5.0 15.6 35.0 ** ** ** 4.0 10.8 11.0 ** 23.9 **BM10 On-Shelf/Point-of-Sale Out-of-Stocks (%) 3.0 4.2 10.0 ** 8.6 ** 3.0 5.0 8.0 2.0 8.0 10.0

BM11 Lead Time (hours) 60.0 98.8 216.0 48.0 60.5 81.8 30.0 68.7 96.0 4.5 29.1 24.0BM12 Distribution Costs (% of sales value) (%) 4.2 8.6 14.0 ** 7.7 ** 3.2 6.2 7.9 3.7 5.0 7.0

BM13 Invoice Accuracy (%) 92.0 92.8 98.8 ** 93.5 ** 92.0 94.7 98.3 96.0 97.2 100.0

NORTH AMERICA SOUTH AMERICA EUROPE ASIA-PACIFIC

Average results of all those who responded, weighted by revenueConsumer product manufacturer numbers contain all product categories except “non-consumer product”

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IBM Global Business Services

© Copyright IBM Corporation 2006

2007Business Measures – Regional Breakdown – Retailers & Wholesalers

Business Measures 20th centile

Weighted Average

80th centile

20th centile

Weighted Average

80th centile

20th centile

Weighted Average

80th centile

20th centile

Weighted Average

80th centile

BM01 Annual Growth Rate (%) ** ** ** ** ** ** 0.6 5.1 16.2 5.6 8.1 29.0BM02 Supplier Service Level / Unit Fill Rate to Customer Distribution Centre (%) ** ** ** ** ** ** 84.4 94.5 96.5 ** 88.8 **

BM03 Store Service Level / Unit Fill Rate (%) ** ** ** ** ** ** 84.0 92.0 95.0 ** 86.4 **

BM04 On-Time Delivery (%) 80.0 86.0 99.0 ** ** ** 80.0 91.3 97.0 ** 92.4 **BM05 Perfect Order Rate (%) ** ** ** ** ** ** ** 87.2 ** ** ** **BM08 Retail Distribution Centre Inventory Cover (days) ** ** ** ** ** ** 10.6 16.7 55.3 ** 11.3 **

BM09 Retail Store Inventory Cover (days) ** ** ** ** ** ** 20.6 23.3 57.0 17.4 21.8 26.0BM10 On-Shelf/Point-of-Sale Out-of-Stocks (%) ** ** ** ** ** ** 2.4 4.7 12.1 1.6 5.2 19.6

BM11 Lead Time (hours) ** ** ** ** ** ** 38.0 51.5 72.0 ** 66.2 **BM12 Distribution Costs (% of sales value) (%) 3.0 2.4 7.0 ** ** ** 2.0 3.9 5.2 ** 3.2 **

BM13 Invoice Accuracy (%) ** ** ** ** ** ** 80.0 88.5 95.0 90.5 96.3 98.0

NORTH AMERICA SOUTH AMERICA EUROPE ASIA-PACIFIC

Average results of all those who responded, weighted by revenueConsumer products retailer numbers contain all distribution channels except “non-consumer product channel”

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IBM Global Business Services

© Copyright IBM Corporation 2006

Regional Breakdown – Implementation Measures - ManufacturersImplementation Measures

20th centile

Weighted Average

80th centile

20th centile

Weighted Average

80th centile

20th centile

Weighted Average

80th centile

20th centile

Weighted Average

80th centile

IM01 % of consumer units allocated Global Trade Item Number (GTIN) (%) 75.0 97.4 100.0 0.0 81.5 100.0 25.0 97.6 100.0 100.0 99.0 100.0IM02 % of cases/cartons/inners allocated a Global Trade Item Number (GTIN) (%) 0.0 75.1 100.0 0.0 79.7 100.0 0.0 87.1 100.0 61.0 62.5 100.0IM03 % of finished goods items allocated a Global Trade Item Number (%) ** ** ** ** ** ** ** ** ** ** ** **IM04 % of pallets/unit loads labeled with Serial Shipping Container Code (SSCC) (%) 0.0 33.8 5.0 0.0 46.1 0.0 0.0 74.7 50.0 0.0 7.2 0.0IM05 % of shipping or receiving locations that have been allocated a Global Location Number (GLN) (%) 0.0 36.8 50.0 0.0 59.4 50.0 0.0 72.5 100.0 0.0 6.7 0.0IM06 % of orders transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

0.0 71.1 70.0 0.0 36.9 70.0 0.0 48.2 39.0 0.0 9.9 51.0

IM07 % of invoices transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

0.0 59.3 55.0 0.0 18.1 0.0 0.0 45.2 0.0 0.0 6.7 5.0

IM08 % of shipments for which a despatch advice was transmitted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

0.0 23.5 30.0 0.0 8.5 5.0 0.0 27.2 1.0 0.0 4.5 0.0

IM09 % of shipments for which a receiving advice was transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

0.0 7.0 5.0 0.0 1.9 0.0 0.0 4.8 0.0 0.0 1.4 0.0

IM10 % of sales with synchronized master data between trading partners via the GS1 Global Data Synchronization Network (GDSN) (%)

0.0 23.5 0.0 0.0 5.5 15.0 0.0 9.6 0.0 0.0 1.0 0.0

IM11 % of sales with master data loaded into a GS1-certified data pool (%) 0.0 59.9 5.0 ** 14.9 ** 0.0 23.6 0.0 0.0 4.8 0.0IM13 % of GTINs that are catalogued consistently with a GS1 Global Product Classification brick code (not using 9999 designation) (%)

0.0 42.5 0.0 ** 81.6 ** 0.0 55.1 30.0 0.0 11.2 0.0

NORTH AMERICA SOUTH AMERICA EUROPE ASIA-PACIFIC

2007

Average results of all those who responded, weighted by revenueConsumer product manufacturer numbers contain all product categories except “non-consumer product”

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IBM Global Business Services

© Copyright IBM Corporation 2006

2007Regional Breakdown – Implementation Measures – Retailers & Wholesalers

Implementation Measures 20th

centileWeighted Average

80th centile

20th centile

Weighted Average

80th centile

20th centile

Weighted Average

80th centile

20th centile

Weighted Average

80th centile

IM01 % of consumer units allocated Global Trade Item Number (GTIN) (%) 80.0 99.2 100.0 0.0 81.3 100.0 88.0 96.7 100.0 30.0 56.0 99.0

IM02 % of cases/cartons/inners allocated a Global Trade Item Number (GTIN) (%) 0.0 88.4 100.0 0.0 57.3 100.0 1.0 83.5 98.0 0.0 33.9 75.0

IM04 % of pallets/unit loads labeled with Serial Shipping Container Code (SSCC) (%) 0.0 77.9 10.0 0.0 28.8 0.0 0.0 41.3 50.0 0.0 13.0 0.0

IM05 % of shipping or receiving locations that have been allocated a Global Location Number (GLN) (%) 0.0 62.8 40.0 0.0 89.8 100.0 95.0 87.1 100.0 0.0 19.2 0.0

IM06 % of orders transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

0.0 93.0 80.0 0.0 68.5 15.0 5.0 72.4 83.0 0.0 3.7 0.0

IM07 % of invoices transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

0.0 87.3 50.0 0.0 27.4 0.0 0.0 66.0 79.0 0.0 1.0 0.0

IM08 % of shipments for which a despatch advice was transmitted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

0.0 39.5 30.0 0.0 12.7 0.0 0.0 26.7 37.0 0.0 5.8 0.0

IM09 % of shipments for which a receiving advice was transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

0.0 60.0 10.0 0.0 14.5 0.0 0.0 2.6 0.0 0.0 3.6 0.0

IM10 % of sales with synchronized master data between trading partners via the GS1 Global Data Synchronization Network (GDSN) (%)

0.0 19.7 0.0 0.0 1.4 0.0 0.0 1.5 0.0 0.0 0.1 0.0

IM12 % of active SKUs where the master data has been synchronized using the GS1 Global Data Synchronization Network (%)

0.0 4.6 30.0 ** ** ** 0.0 1.3 0.0 0.0 0.3 0.0

NORTH AMERICA SOUTH AMERICA EUROPE ASIA-PACIFIC

Average results of all those who responded, weighted by revenueConsumer products retailer numbers contain all distribution channels except “non-consumer product channel”

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IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis worldwide manufacturers - Enablers

ENABLERS Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

E1. Common Identification Standards E0101 GTIN at Consumer Unit Level 3.1 208 191,522 3.4 186 308,968 3.6 280 322,731 3.8 300 311,749E0102 GTIN at Trade (Case,Carton) Unit Level 2.9 209 195,022 3.5 186 288,443 3.4 284 323,951 3.7 300 313,209

E0103 Serial Shipping Container Code (SSCC) 2.8 208 195,806 2.8 179 281,666 3.0 281 322,164 2.9 299 312,644

E0104 Global Location Number (GLN) 2.0 200 190,828 2.5 183 304,156 2.2 285 318,985 2.5 296 311,653E0105 Electronic Product Code (EPC) 1.3 194 188,045 1.9 168 277,275 1.5 279 317,658 1.6 295 311,575E0106 Product Classification Standards 1.4 203 194,930 2.1 166 269,524 1.9 279 300,610 2.5 296 301,781

E2. Use of Electronic Message Standards

E0201 Electronic Messages for Supply 2.9 202 195,315 3.3 171 278,211 3.2 283 318,762 3.2 301 313,438E0202 Electronic Messages for Planning, Forecasting and Replenishment 2.2 101 142,954 2.6 163 276,675 2.3 231 265,659 2.2 297 308,193

E0203 Electronic Messages for Master Data 2.4 105 147,148 2.8 161 275,057 2.5 229 262,729 2.5 299 313,296

E3. Global Data Synchronization E0301 Global Data Synchronization 2.1 203 185,873 2.7 179 287,092 2.7 284 314,764 2.7 298 312,985E0302 Data Quality ** <5 ** ** <5 ** 2.0 209 254,227 2.1 285 307,600

2007Consumer Products Manufacturers

200620052004

Average results of all those who responded, weighted by revenueConsumer product manufacturer numbers contain all product categories except “non-consumer product”

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IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis worldwide retailers & wholesalers - Enablers

ENABLERS Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

E1. Common Identification Standards E0101 GTIN at Consumer Unit Level 3.8 39 325,590 3.6 61 404,585 3.7 76 554,393 3.9 116 772,599E0102 GTIN at Trade (Case,Carton) Unit Level 3.4 38 308,590 2.9 61 404,585 2.9 75 553,993 3.3 115 772,089

E0103 Serial Shipping Container Code (SSCC) 2.7 26 316,307 3.0 57 366,677 2.6 71 526,968 2.4 114 771,821

E0104 Global Location Number (GLN) 3.3 34 320,265 2.7 59 403,777 2.8 73 547,368 2.7 115 772,089E0105 Electronic Product Code (EPC) 2.1 16 302,840 2.3 58 402,213 2.0 75 548,393 1.8 115 772,598E0106 Product Classification Standards 1.1 25 300,497 1.8 56 396,345 1.7 75 554,293 1.3 114 772,330

E2. Use of Electronic Message Standards

E0201 Electronic Messages for Supply 3.4 35 324,821 3.1 61 404,585 3.5 76 554,393 3.4 116 772,599E0202 Electronic Messages for Planning, Forecasting and Replenishment 2.9 22 311,214 3.0 59 402,899 3.1 75 537,193 2.9 114 721,795

E0203 Electronic Messages for Master Data 2.8 30 321,103 2.8 58 400,807 2.7 76 554,393 2.5 115 772,331

E3. Global Data Synchronization E0301 Global Data Synchronization 2.6 14 300,299 2.4 59 402,881 2.2 75 554,293 2.3 116 772,599E0302 Data Quality ** <5 ** ** <5 ** 1.5 34 482,467 2.1 114 772,330

2006 2007Consumer Products Retailers & Wholesalers

2004 2005

Average results of all those who responded, weighted by revenueConsumer products retailer numbers contain all distribution channels except “non-consumer product channel”

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IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis worldwide manufacturers – Business Measures

Business Measures Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

BM01 Annual Growth Rate (%) ** <5 ** ** <5 ** 5.6 187 214,071 5.4 204 252,980BM02 Supplier Service Level / Unit Fill Rate to Customer Distribution Centre (%) 98.2 125 137,258 97.6 175 216,051 97.6 224 229,043 95.1 190 263,143

BM03 Store Service Level / Unit Fill Rate (%) ** <5 ** ** <5 ** 97.1 94 117,804 96.0 80 129,424BM04 On-Time Delivery (%) 92.4 117 131,776 90.7 158 210,986 91.6 208 245,138 91.9 231 274,081BM05 Perfect Order Rate (%) 79.9 36 38,960 79.6 103 149,424 79.9 136 164,911 86.4 91 129,202BM06 Raw Materials Inventory Cover (days) 21.4 60 67,763 20.7 104 181,319 21.4 125 170,479 18.1 115 213,323BM07 Manufacturer/Supplier's Finished Goods Inventory Cover (days) 41.1 114 123,452 33.3 157 216,988 32.4 201 236,365 32.5 181 262,620

BM08 Retail Distribution Centre Inventory Cover (days) 18.8 47 69,222 16.3 91 152,629 14.2 125 162,733 14.2 97 153,450

BM09 Retail Store Inventory Cover (days) 9.1 31 37,254 14.7 79 150,908 13.5 104 149,219 14.7 83 153,823BM10 On-Shelf/Point-of-Sale Out-of-Stocks (%) 5.5 76 98,317 4.9 84 148,402 4.8 113 182,929 5.1 100 199,521BM11 Lead Time (hours) 85.4 117 123,446 88.5 167 214,008 77.6 229 237,795 85.5 243 276,275BM12 Distribution Costs (% of sales value) (%) 5.4 103 125,688 7.2 142 205,004 7.6 193 221,603 7.7 210 220,568BM13 Invoice Accuracy (%) 92.6 97 115,922 92.3 142 165,834 94.4 199 201,985 94.0 154 151,337

Consumer Products Manufacturers2004 2005 2006 2007

Average results of all those who responded, weighted by revenueConsumer product manufacturer numbers contain all product categories except “non-consumer product”

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IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis worldwide retailers & wholesalers – Business Measures

Business Measures Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

BM01 Annual Growth Rate (%) ** <5 ** ** <5 ** 4.2 63 430,141 4.9 85 603,565BM02 Supplier Service Level / Unit Fill Rate to Customer Distribution Centre (%) 93.1 32 48,231 91.7 34 52,174 89.1 45 403,713 90.1 55 503,375

BM03 Store Service Level / Unit Fill Rate (%) 92.4 8 313850 90.0 22 405400 93.8 64 246,621 93.6 65 295,524BM04 On-Time Delivery (%) 90.7 40 202,861 83.7 58 466,528 86.2 58 435,245 87.9 87 578,044BM05 Perfect Order Rate (%) 86.8 12 235,306 78.9 11 336,337 83.0 12 340,528 85.1 14 383,498BM06 Raw Materials Inventory Cover (days) ** <5 ** ** <5 ** ** <5 ** ** <5 **BM07 Manufacturer/Supplier's Finished Goods Inventory Cover (days) ** <5 ** ** <5 ** ** <5 ** ** <5 **

BM08 Retail Distribution Centre Inventory Cover (days) 16.1 28 138,515 29.4 38 201,499 15.5 46 201,031 15.3 59 322,638

BM09 Retail Store Inventory Cover (days) 30.8 42 165,010 26.7 47 254,671 25.7 60 218,140 23.6 76 308,443BM10 On-Shelf/Point-of-Sale Out-of-Stocks (%) 4.7 38 324,065 6.5 45 435,694 3.9 46 415,828 3.7 65 512,764BM11 Lead Time (hours) 39.2 40 362,081 142.3 56 450,370 63.2 65 466,386 62.3 69 514,873BM12 Distribution Costs (% of sales value) (%) 3.2 36 200,352 4.9 40 251,222 3.0 45 218,293 3.2 64 303,912BM13 Invoice Accuracy (%) 91.6 34 347,588 84.9 46 451,294 88.3 51 444,792 89.9 69 547,135

Consumer Products Retailers & Wholesalers2004 2005 2006 2007

Average results of all those who responded, weighted by revenueConsumer products retailer numbers contain all distribution channels except “non-consumer product channel”

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IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis worldwide manufacturers – Implementation Measures

Implementation Measures Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

IM01 % of consumer units allocated Global Trade Item Number (GTIN) (%) 95.7 164 162,201 89.3 181 271,619 99.2 478 446,545 97.4 1692 621,829IM02 % of cases/cartons/inners allocated a Global Trade Item Number (GTIN) (%) 94.3 166 181,682 93.0 183 272,068 94.9 462 357,582 77.2 1772 622,121IM04 % of pallets/unit loads labeled with Serial Shipping Container Code (SSCC) (%) 63.8 115 150,521 55.6 186 270,870 45.8 426 392,844 42.7 1838 646,897IM05 % of shipping or receiving locations that have been allocated a Global Location Number (GLN) (%) 42.2 187 189,986 38.7 178 257,466 34.1 468 423,212 43.3 1811 634,675IM06 % of orders transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

69.9 217 202,186 70.1 186 269,773 50.2 456 391,834 56.6 1807 637,282

IM07 % of invoices transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

65.6 201 197,444 62.6 182 266,746 41.6 455 395,742 46.2 1817 625,131

IM08 % of shipments for which a despatch advice was transmitted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

** ** ** ** 20.9 369 316,831 21.0 1788 582,782

IM09 % of shipments for which a receiving advice was transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

** ** ** ** 8.1 364 302,132 6.6 1801 577,374

IM10 % of sales with synchronized master data between trading partners via the GS1 Global Data Synchronization Network (GDSN) (%)

18.0 196 199,799 24.0 184 272,904 13.4 443 396,863 16.0 1758 591,175

IM11 % of sales with master data loaded into a GS1-certified data pool (%) ** <5 ** ** <5 ** 29.1 434 427,567 42.0 1613 593,357IM13 % of GTINs that are catalogued consistently with a GS1 Global Product Classification brick code (not using 9999 designation) (%)

31.1 196 195,144 44.7 177 268,307 47.3 436 413,108 41.6 947 552,147

Consumer Products Manufacturers2004 2005 2006 2007

Average results of all those who responded, weighted by revenueConsumer products retailer numbers contain all distribution channels except “non-consumer product channel”

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IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis worldwide retailers & wholesalers – Implementation Measures

Implementation Measures Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

IM01 % of consumer units allocated Global Trade Item Number (GTIN) (%) 98.6 44 337,843 96.5 58 481,681 97.8 154 525,768 91.3 391 931,143IM02 % of cases/cartons/inners allocated a Global Trade Item Number (GTIN) (%) 72.4 43 340,320 79.7 59 475,159 91.8 116 522,388 77.5 337 840,665IM04 % of pallets/unit loads labeled with Serial Shipping Container Code (SSCC) (%) 61.2 40 376,773 59.5 58 481,990 59.0 129 501,933 52.5 347 840,006IM05 % of shipping or receiving locations that have been allocated a Global Location Number (GLN) (%) 67.7 40 375,644 60.4 59 475,159 62.9 149 531,683 63.7 374 915,123IM06 % of orders transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

93.6 41 375,674 89.4 59 442,102 81.8 120 519,904 69.7 374 875,490

IM07 % of invoices transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

89.7 40 368,674 87.2 59 442,102 77.0 122 520,288 63.6 378 940,360

IM08 % of shipments for which a despatch advice was transmitted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

** ** ** ** 10.8 118 278,563 28.6 355 847,093

IM09 % of shipments for which a receiving advice was transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

** ** ** ** 7.4 118 296,565 30.8 350 829,963

IM10 % of sales with synchronized master data between trading partners via the GS1 Global Data Synchronization Network (GDSN) (%)

9.2 21 343,186 14.7 58 475,154 11.4 145 531,776 10.0 342 799,816

IM11 % of sales with master data loaded into a GS1-certified data pool (%) ** <5 ** ** <5 ** ** <5 ** ** <5 **IM12 % of active SKUs where the master data has been synchronized using the GS1 Global Data Synchronization Network (%)

** ** ** ** ** ** 2.7 298 712,078

Consumer Products Retailers & Wholesalers2004 2005 2006 2007

Average results of all those who responded, weighted by revenueConsumer products retailer numbers contain all distribution channels except “non-consumer product channel”

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IBM Global Business Services

© Copyright IBM Corporation 2006

Participation by country in North America for manufacturers

Number of KPI records accepted Value of revenue captured (US$ billions)

457

4110

Canada Mexico USA

325

320

Canada Mexico USA

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IBM Global Business Services

© Copyright IBM Corporation 2006

Participation by country in North America for retailers & wholesalers

Number of KPI records accepted Value of revenue captured (US$ billions)

64

0

361

Canada Mexico USA

69

21

0

Canada Mexico USA

Page 44: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis North America manufacturers - Enablers

ENABLERS Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

E1. Common Identification Standards E0101 GTIN at Consumer Unit Level 3.6 30 83,355 3.2 39 140,479 3.8 39 137,359 3.8 67 162,920E0102 GTIN at Trade (Case,Carton) Unit Level 3.2 31 86,855 3.4 39 140,479 3.3 41 137,909 3.8 67 162,920

E0103 Serial Shipping Container Code (SSCC) 3.2 31 86,855 2.9 39 140,479 3.1 41 137,909 3.2 66 162,820

E0104 Global Location Number (GLN) 1.9 31 86,855 2.2 39 140,479 2.1 41 137,909 2.4 66 162,917E0105 Electronic Product Code (EPC) 2.1 30 85,609 2.1 36 137,968 2.5 38 135,159 2.3 68 163,614E0106 Product Classification Standards 1.8 31 86,855 2.9 37 134,284 2.9 37 125,189 3.2 66 155,420

E2. Use of Electronic Message Standards

E0201 Electronic Messages for Supply 3.3 30 86,531 3.3 35 136,670 3.4 41 137,909 3.6 68 163,614E0202 Electronic Messages for Planning, Forecasting and Replenishment 2.8 23 73,405 2.7 34 135,670 2.6 36 124,190 2.7 66 162,964

E0203 Electronic Messages for Master Data 3.2 26 78,181 3.0 35 136,670 3.2 35 121,990 2.9 67 163,514

E3. Global Data Synchronization E0301 Global Data Synchronization 2.9 30 82,719 2.9 40 140,709 3.4 42 139,109 3.4 67 163,614E0302 Data Quality ** <5 ** ** <5 ** 2.4 33 107,879 2.3 64 162,963

2007Consumer Products Manufacturers

200620052004

Average results of all those who responded, weighted by revenueConsumer product manufacturer numbers contain all product categories except “non-consumer product”

Page 45: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis North America retailers & wholesalers - Enablers

ENABLERS Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

E1. Common Identification Standards E0101 GTIN at Consumer Unit Level 3.8 6 252,720 3.5 6 287,681 3.9 14 375,578 3.9 27 410,878E0102 GTIN at Trade (Case,Carton) Unit Level 3.4 5 235,720 2.7 6 287,681 2.9 13 375,178 3.4 26 410,368

E0103 Serial Shipping Container Code (SSCC) 3.2 6 252,720 3.5 5 269,081 2.9 11 368,553 2.9 26 410,368

E0104 Global Location Number (GLN) 3.4 6 252,720 2.7 6 287,681 2.7 11 368,553 2.5 26 410,368E0105 Electronic Product Code (EPC) 2.2 6 252,720 2.7 6 287,681 2.3 13 369,578 2.3 26 410,877E0106 Product Classification Standards 1.1 5 235,720 2.4 6 287,681 1.9 14 375,578 1.9 26 410,877

E2. Use of Electronic Message Standards

E0201 Electronic Messages for Supply 3.5 6 252,720 3.1 6 287,681 3.8 14 375,578 3.7 27 410,878E0202 Electronic Messages for Planning, Forecasting and Replenishment 2.9 6 252,720 3.4 6 287,681 3.5 14 375,578 3.4 27 410,878

E0203 Electronic Messages for Master Data 3.0 6 252,720 3.0 6 287,681 2.9 14 375,578 3.1 27 410,878

E3. Global Data Synchronization E0301 Global Data Synchronization 2.9 6 252,720 2.7 6 287,681 2.4 14 375,578 2.9 27 410,878E0302 Data Quality ** <5 ** ** <5 ** 1.6 12 374,553 2.9 26 410,877

2006 20072004 2005Consumer Products Retailers & Wholesalers

Average results of all those who responded, weighted by revenueConsumer products retailer numbers contain all distribution channels except “non-consumer product channel”

Page 46: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis North America manufacturers – Business Measures

Business Measures Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

BM01 Annual Growth Rate (%) ** <5 ** ** <5 ** 5.5 31 98,624 5.8 31 122,134BM02 Supplier Service Level / Unit Fill Rate to Customer Distribution Centre (%) 98.2 22 80,322 97.5 35 115,848 97.9 35 108,184 96.5 32 120,828

BM03 Store Service Level / Unit Fill Rate (%) ** <5 ** ** <5 ** 96.9 19 57,066 96.9 18 79,700

BM04 On-Time Delivery (%) 90.1 22 80,322 92.1 34 113,548 89.0 36 118,494 90.9 53 145,474BM05 Perfect Order Rate (%) 80.5 9 28,535 74.7 18 78,794 74.8 21 73,927 90.5 12 63,521BM06 Raw Materials Inventory Cover (days) 20.7 12 36,907 20.3 28 106,251 16.0 27 72,305 13.8 21 96,554BM07 Manufacturer/Supplier's Finished Goods Inventory Cover (days) 43.1 17 70,013 36.0 33 123,119 33.4 32 109,381 36.4 27 121,745

BM08 Retail Distribution Centre Inventory Cover (days) 17.5 9 44,789 16.2 21 90,384 13.0 21 84,138 14.0 17 83,171

BM09 Retail Store Inventory Cover (days) 8.1 7 23,184 17.5 18 90,054 14.9 18 86,713 15.6 19 95,203BM10 On-Shelf/Point-of-Sale Out-of-Stocks (%) 5.4 16 58,801 4.8 19 72,778 4.7 25 104,123 4.2 23 109,426

BM11 Lead Time (hours) 102.7 19 74,035 105.4 31 115,052 89.8 35 113,184 98.8 29 122,767BM12 Distribution Costs (% of sales value) (%) 5.6 17 76,241 6.5 29 117,819 8.7 32 103,914 8.6 39 91,339

BM13 Invoice Accuracy (%) 92.7 16 68,969 94.3 27 103,437 94.0 28 82,756 92.8 17 45,371

Consumer Products Manufacturers2004 2005 2006 2007

Average results of all those who responded, weighted by revenueConsumer product manufacturer numbers contain all product categories except “non-consumer product”

Page 47: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis North America retailers & wholesalers – Business Measures

Business Measures Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

BM01 Annual Growth Rate (%) ** <5 ** ** <5 ** 3.7 6 287,988 ** <5 **BM02 Supplier Service Level / Unit Fill Rate to Customer Distribution Centre (%) ** <5 ** ** <5 ** 88.2 7 321,753 ** <5 **

BM03 Store Service Level / Unit Fill Rate (%) 92.4 5 275150 89.7 5 342080 95.4 7 104,468 ** <5 **

BM04 On-Time Delivery (%) 93.3 5 115,930 82.0 5 342,080 84.7 7 313,753 86.0 23 387,733BM05 Perfect Order Rate (%) ** <5 ** ** <5 ** 85.0 5 307,353 ** <5 **BM06 Raw Materials Inventory Cover (days) ** <5 ** ** <5 ** ** <5 ** ** <5 **BM07 Manufacturer/Supplier's Finished Goods Inventory Cover (days) ** <5 ** ** <5 ** ** <5 ** ** <5 **

BM08 Retail Distribution Centre Inventory Cover (days) ** <5 ** ** <5 ** 9.5 5 81,453 ** <5 **

BM09 Retail Store Inventory Cover (days) ** <5 ** ** <5 ** 25.2 5 81,453 ** <5 **BM10 On-Shelf/Point-of-Sale Out-of-Stocks (%) 4.6 5 275,150 7.0 5 342,080 3.3 6 299,363 ** <5 **

BM11 Lead Time (hours) 31.9 5 275,150 144.4 5 342,080 65.2 9 326,378 ** <5 **BM12 Distribution Costs (% of sales value) (%) 3.0 5 115,930 ** <5 ** 1.7 5 109,343 2.4 15 138,142

BM13 Invoice Accuracy (%) 93.5 5 286,850 83.3 5 342,080 89.7 9 326,378 ** <5 **

Consumer Products Retailers & Wholesalers2004 2005 2006 2007

Average results of all those who responded, weighted by revenueConsumer products retailer numbers contain all distribution channels except “non-consumer product channel”

Page 48: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis N America manufacturers – Implementation Measures

Implementation Measures Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

IM01 % of consumer units allocated Global Trade Item Number (GTIN) (%) 95.7 25 87,031 81.1 38 131,385 99.4 160 133,737 97.4 494 356,605IM02 % of cases/cartons/inners allocated a Global Trade Item Number (GTIN) (%) 94.2 28 107,402 89.5 39 131,535 97.2 160 133,737 75.1 493 356,608IM04 % of pallets/unit loads labeled with Serial Shipping Container Code (SSCC) (%) 60.0 23 94,916 52.5 38 131,305 60.0 155 121,011 33.8 477 348,149IM05 % of shipping or receiving locations that have been allocated a Global Location Number (GLN) (%) 31.2 27 107,208 25.7 36 122,316 41.7 155 108,508 36.8 470 337,502IM06 % of orders transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

79.9 28 107,402 76.6 39 133,924 83.8 158 121,515 71.1 487 355,763

IM07 % of invoices transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

76.6 28 107,402 68.3 38 131,924 69.1 159 131,915 59.3 486 346,768

IM08 % of shipments for which a despatch advice was transmitted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

** ** ** ** 33.8 150 93,249 23.5 477 306,740

IM09 % of shipments for which a receiving advice was transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

** ** ** ** 14.4 150 83,503 7.0 475 304,977

IM10 % of sales with synchronized master data between trading partners via the GS1 Global Data Synchronization Network (GDSN) (%)

17.2 28 107,402 30.7 39 133,924 32.8 151 100,911 23.5 486 334,664

IM11 % of sales with master data loaded into a GS1-certified data pool (%) ** <5 ** ** <5 ** 71.4 157 128,693 59.9 489 343,887IM13 % of GTINs that are catalogued consistently with a GS1 Global Product Classification brick code (not using 9999 designation) (%)

43.7 27 103,402 71.4 38 131,524 87.9 157 131,608 42.5 463 326,671

Consumer Products Manufacturers2004 2005 2006 2007

Average results of all those who responded, weighted by revenueConsumer products retailer numbers contain all distribution channels except “non-consumer product channel”

Page 49: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis N America retailers & wholesalers – Implementation Measures

Implementation Measures Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

IM01 % of consumer units allocated Global Trade Item Number (GTIN) (%) 98.7 5 253,950 99.2 6 360,680 99.7 20 348,888 99.2 88 425,330IM02 % of cases/cartons/inners allocated a Global Trade Item Number (GTIN) (%) 67.1 5 253,950 78.6 6 360,680 98.9 20 348,888 88.4 83 395,313IM04 % of pallets/unit loads labeled with Serial Shipping Container Code (SSCC) (%) 73.8 6 290,150 70.5 6 360,680 75.6 19 336,888 77.9 72 392,504IM05 % of shipping or receiving locations that have been allocated a Global Location Number (GLN) (%) 60.7 5 286,850 53.9 6 360,680 61.3 20 348,888 62.8 70 391,190IM06 % of orders transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

99.0 5 286,850 96.8 5 319,400 97.2 21 349,513 93.0 83 419,835

IM07 % of invoices transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

** ** 94.8 5 319,400 93.1 21 349,513 87.3 85 425,350

IM08 % of shipments for which a despatch advice was transmitted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

** ** ** ** 3.2 18 116,588 39.5 79 424,770

IM09 % of shipments for which a receiving advice was transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

** ** ** ** 13.4 19 138,978 60.0 77 406,270

IM10 % of sales with synchronized master data between trading partners via the GS1 Global Data Synchronization Network (GDSN) (%)

6.6 5 275,150 13.4 6 360,680 15.8 20 348,888 19.7 80 388,408

IM11 % of sales with master data loaded into a GS1-certified data pool (%) ** <5 ** ** <5 ** ** <5 ** ** <5 **IM12 % of active SKUs where the master data has been synchronized using the GS1 Global Data Synchronization Network (%)

** ** ** ** ** ** 4.6 72 362,210

Consumer Products Retailers & Wholesalers2004 2005 2006 2007

Average results of all those who responded, weighted by revenueConsumer products retailer numbers contain all distribution channels except “non-consumer product channel”

Page 50: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

Participation by country in South America for manufacturers

Number of KPI records accepted Value of revenue captured (US$ billions)

12 7

177

Brazil Colombia Others

7.1

8.9

1.8

Brazil Colombia Others

Page 51: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

Participation by country in South America for retailers & wholesalers

Number of KPI records accepted Value of revenue captured (US$ billions)

3

36

Colombia Others

1.4

5.0

Colombia Others

Page 52: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis South America manufacturers - Enablers

ENABLERS Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

E1. Common Identification Standards E0101 GTIN at Consumer Unit Level 3.6 20 5,374 3.1 9 1,796 4.0 20 12,602 4.0 10 9,215E0102 GTIN at Trade (Case,Carton) Unit Level 3.6 20 5,374 3.1 9 1,796 4.0 20 12,602 4.0 10 9,215

E0103 Serial Shipping Container Code (SSCC) 2.6 19 5,241 1.4 9 1,796 2.3 20 12,602 2.1 10 9,215

E0104 Global Location Number (GLN) 2.2 20 5,374 1.9 8 1,417 2.7 20 12,602 3.3 10 9,215E0105 Electronic Product Code (EPC) 1.0 19 5,241 1.5 9 1,796 0.5 20 12,602 0.4 10 9,215E0106 Product Classification Standards 0.9 18 4,941 1.6 7 1,017 1.8 20 12,602 2.2 10 9,215

E2. Use of Electronic Message Standards

E0201 Electronic Messages for Supply 3.1 19 5,241 1.8 8 1,714 3.3 20 12,602 3.3 10 9,215E0202 Electronic Messages for Planning, Forecasting and Replenishment 2.6 9 1,891 1.7 8 1,714 2.2 12 5,874 1.5 10 9,215

E0203 Electronic Messages for Master Data 2.1 9 1,891 1.8 8 1,714 1.1 12 5,781 1.4 10 9,215

E3. Global Data Synchronization E0301 Global Data Synchronization 1.2 20 5,374 1.0 9 1,796 1.8 19 12,262 1.1 9 8,805E0302 Data Quality ** <5 ** ** <5 ** 2.6 17 11,939 2.3 10 9,215

2006 2007Consumer Products Manufacturers

2004 2005

Average results of all those who responded, weighted by revenueConsumer product manufacturer numbers contain all product categories except “non-consumer product”

Page 53: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis South America retailers & wholesalers - Enablers

ENABLERS Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

E1. Common Identification Standards E0101 GTIN at Consumer Unit Level ** <5 ** ** <5 ** ** <5 ** ** <5 **E0102 GTIN at Trade (Case,Carton) Unit Level ** <5 ** ** <5 ** ** <5 ** ** <5 **

E0103 Serial Shipping Container Code (SSCC) ** <5 ** ** <5 ** ** <5 ** ** <5 **

E0104 Global Location Number (GLN) ** <5 ** ** <5 ** ** <5 ** ** <5 **E0105 Electronic Product Code (EPC) ** <5 ** ** <5 ** ** <5 ** ** <5 **E0106 Product Classification Standards ** <5 ** ** <5 ** ** <5 ** ** <5 **

E2. Use of Electronic Message Standards

E0201 Electronic Messages for Supply ** <5 ** ** <5 ** ** <5 ** ** <5 **E0202 Electronic Messages for Planning, Forecasting and Replenishment ** <5 ** ** <5 ** ** <5 ** ** <5 **

E0203 Electronic Messages for Master Data ** <5 ** ** <5 ** ** <5 ** ** <5 **

E3. Global Data Synchronization E0301 Global Data Synchronization ** <5 ** ** <5 ** ** <5 ** ** <5 **E0302 Data Quality ** <5 ** ** <5 ** ** <5 ** ** <5 **

2007Consumer Products Retailers & Wholesalers

200620052004

Average results of all those who responded, weighted by revenueConsumer products retailer numbers contain all distribution channels except “non-consumer product channel”

Page 54: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis South America manufacturers – Business Measures

Business Measures Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

BM01 Annual Growth Rate (%) ** <5 ** ** <5 ** 12.0 12 5,239 6.6 9 8,438BM02 Supplier Service Level / Unit Fill Rate to Customer Distribution Centre (%) 96.2 9 942 95.6 11 2,402 93.7 13 5,691 92.7 11 8,646

BM03 Store Service Level / Unit Fill Rate (%) ** <5 ** ** <5 ** 93.1 5 1,655 ** <5 **

BM04 On-Time Delivery (%) 93.3 9 942 87.4 11 2,402 87.2 13 5,691 84.8 12 8,872BM05 Perfect Order Rate (%) ** <5 ** 49.9 6 1,483 71.4 6 4,101 ** <5 **BM06 Raw Materials Inventory Cover (days) 43.6 6 931 37.0 9 1,732 26.7 10 5,127 14.1 8 8,196BM07 Manufacturer/Supplier's Finished Goods Inventory Cover (days) 33.4 9 1,091 25.1 10 2,032 28.7 14 5,878 27.2 10 8,580

BM08 Retail Distribution Centre Inventory Cover (days) 23.1 5 750 23.0 9 2,071 15.5 9 2,575 ** <5 **

BM09 Retail Store Inventory Cover (days) 19.8 5 750 15.1 6 1,268 21.2 8 2,738 ** <5 **BM10 On-Shelf/Point-of-Sale Out-of-Stocks (%) 11.2 8 992 5.3 5 1,250 5.8 11 5,424 8.6 9 8,462

BM11 Lead Time (hours) 68.8 10 1,102 92.6 11 2,402 59.0 13 5,259 60.5 12 8,872BM12 Distribution Costs (% of sales value) (%) 5.3 9 1,091 5.9 11 2,402 8.1 13 5,259 7.7 9 8,438

BM13 Invoice Accuracy (%) 95.4 6 509 83.3 8 1,671 94.9 10 4,482 93.5 5 3,834

Consumer Products Manufacturers2004 2005 2006 2007

Average results of all those who responded, weighted by revenueConsumer product manufacturer numbers contain all product categories except “non-consumer product”

Page 55: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis South America retailers & wholesalers – Business Measures

Business Measures Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

BM01 Annual Growth Rate (%) ** <5 ** ** <5 ** ** <5 ** ** <5 **BM02 Supplier Service Level / Unit Fill Rate to Customer Distribution Centre (%) ** <5 ** ** <5 ** ** <5 ** ** <5 **

BM03 Store Service Level / Unit Fill Rate (%) ** <5 ** ** <5 ** ** <5 ** ** <5 **

BM04 On-Time Delivery (%) ** <5 ** ** <5 ** ** <5 ** ** <5 **BM05 Perfect Order Rate (%) ** <5 ** ** <5 ** ** <5 ** ** <5 **BM06 Raw Materials Inventory Cover (days) ** <5 ** ** <5 ** ** <5 ** ** <5 **BM07 Manufacturer/Supplier's Finished Goods Inventory Cover (days) ** <5 ** ** <5 ** ** <5 ** ** <5 **

BM08 Retail Distribution Centre Inventory Cover (days) ** <5 ** ** <5 ** ** <5 ** ** <5 **

BM09 Retail Store Inventory Cover (days) ** <5 ** ** <5 ** ** <5 ** ** <5 **BM10 On-Shelf/Point-of-Sale Out-of-Stocks (%) ** <5 ** ** <5 ** ** <5 ** ** <5 **

BM11 Lead Time (hours) ** <5 ** ** <5 ** ** <5 ** ** <5 **BM12 Distribution Costs (% of sales value) (%) ** <5 ** ** <5 ** ** <5 ** ** <5 **

BM13 Invoice Accuracy (%) ** <5 ** ** <5 ** ** <5 ** ** <5 **

Consumer Products Retailers & Wholesalers2004 2005 2006 2007

Average results of all those who responded, weighted by revenueConsumer products retailer numbers contain all distribution channels except “non-consumer product channel”

Page 56: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis S America manufacturers – Implementation Measures

Implementation Measures Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

IM01 % of consumer units allocated Global Trade Item Number (GTIN) (%) 100.0 20 5,523 100.0 8 1,353 100.0 28 12,719 81.5 177 17,757IM02 % of cases/cartons/inners allocated a Global Trade Item Number (GTIN) (%) 100.0 20 5,523 95.9 10 2,102 96.5 28 12,719 79.7 177 17,757IM04 % of pallets/unit loads labeled with Serial Shipping Container Code (SSCC) (%) 0.0 9 1,834 32.1 10 2,102 58.8 21 6,238 46.1 176 17,743IM05 % of shipping or receiving locations that have been allocated a Global Location Number (GLN) (%) 70.1 20 5,484 47.0 8 1,353 76.9 27 12,702 59.4 177 17,757IM06 % of orders transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

39.8 21 5,534 40.1 10 2,102 35.7 29 13,338 36.9 176 14,759

IM07 % of invoices transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

35.2 21 5,534 20.6 10 2,102 31.6 29 13,338 18.1 176 14,759

IM08 % of shipments for which a despatch advice was transmitted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

** ** ** ** 10.5 20 6,206 8.5 176 14,759

IM09 % of shipments for which a receiving advice was transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

** ** ** ** 9.0 20 6,081 1.9 176 14,759

IM10 % of sales with synchronized master data between trading partners via the GS1 Global Data Synchronization Network (GDSN) (%)

4.5 19 5,193 4.2 8 1,353 0.7 23 9,147 5.5 155 13,502

IM11 % of sales with master data loaded into a GS1-certified data pool (%) ** <5 ** ** <5 ** 28.3 19 11,983 14.9 9 6,217IM13 % of GTINs that are catalogued consistently with a GS1 Global Product Classification brick code (not using 9999 designation) (%)

6.7 20 5,523 81.5 8 1,353 32.1 19 11,983 81.6 6 5,440

Consumer Products Manufacturers2004 2005 2006 2007

Average results of all those who responded, weighted by revenueConsumer products retailer numbers contain all distribution channels except “non-consumer product channel”

Page 57: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis S America retailers & wholesalers – Implementation Measures

Implementation Measures Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

IM01 % of consumer units allocated Global Trade Item Number (GTIN) (%) ** <5 ** ** <5 ** ** <5 ** 81.3 38 6,407IM02 % of cases/cartons/inners allocated a Global Trade Item Number (GTIN) (%) ** <5 ** ** <5 ** ** <5 ** 57.3 38 6,407IM04 % of pallets/unit loads labeled with Serial Shipping Container Code (SSCC) (%) ** <5 ** ** <5 ** ** <5 ** 28.8 38 6,407IM05 % of shipping or receiving locations that have been allocated a Global Location Number (GLN) (%) ** ** ** ** ** ** 89.8 38 6,407IM06 % of orders transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

** ** ** ** ** ** 68.5 38 6,407

IM07 % of invoices transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

** ** ** ** ** ** 27.4 38 6,407

IM08 % of shipments for which a despatch advice was transmitted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

** ** ** ** ** ** 12.7 35 792

IM09 % of shipments for which a receiving advice was transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

** ** ** ** ** ** 14.5 35 792

IM10 % of sales with synchronized master data between trading partners via the GS1 Global Data Synchronization Network (GDSN) (%)

** ** ** ** ** ** 1.4 35 6,083

IM11 % of sales with master data loaded into a GS1-certified data pool (%) ** <5 ** ** <5 ** ** <5 ** ** <5 **IM12 % of active SKUs where the master data has been synchronized using the GS1 Global Data Synchronization Network (%)

** ** ** ** ** ** ** **

Consumer Products Retailers & Wholesalers2004 2005 2006 2007

Average results of all those who responded, weighted by revenueConsumer products retailer numbers contain all distribution channels except “non-consumer product channel”

Page 58: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

Participation by country in Europe for manufacturers

Number of KPI records accepted Value of revenue captured (US$ billions)

47

85

926

14

22 4013

12

810

Belgium Netherlands SpainRussia Greece ItalyOthers United Kingdom GermanyFrance

14.0

2.8

15.1

48.7

42.6

4.54.1

1.5

2.12.0

Belgium Netherlands SpainRussia Greece ItalyOthers United Kingdom GermanyFrance

Page 59: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

Participation by country in Europe for retailers & wholesalers

Number of KPI records accepted Value of revenue captured (US$ billions)

8

57

82

20

24

146

Germany OthersFrance + Italy + Spain United KingdomBelgium + Netherlands Poland

75

8

11

45

35

Germany OthersFrance + Italy + Spain United KingdomBelgium + Netherlands Poland

Page 60: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis Europe manufacturers - Enablers

ENABLERS Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

E1. Common Identification Standards E0101 GTIN at Consumer Unit Level 2.8 107 85,408 3.7 90 41,180 3.7 129 92,874 3.7 168 77,345E0102 GTIN at Trade (Case,Carton) Unit Level 2.8 107 85,408 3.7 90 41,180 3.9 130 93,474 3.7 168 78,805

E0103 Serial Shipping Container Code (SSCC) 2.4 107 85,408 3.5 90 41,248 3.6 128 91,917 3.5 169 78,810

E0104 Global Location Number (GLN) 2.0 98 80,297 3.5 90 41,172 2.5 129 92,874 3.0 166 77,723E0105 Electronic Product Code (EPC) 0.7 95 79,031 1.6 79 37,908 0.8 128 92,007 0.6 163 76,947E0106 Product Classification Standards 1.2 105 85,012 1.6 77 33,732 0.8 128 92,007 1.5 166 77,478

E2. Use of Electronic Message Standards

E0201 Electronic Messages for Supply 2.6 102 85,226 3.5 83 40,324 3.2 128 90,061 3.1 169 78,810E0202 Electronic Messages for Planning, Forecasting and Replenishment 1.7 50 59,581 2.1 78 39,362 2.1 110 66,295 1.9 167 74,216

E0203 Electronic Messages for Master Data 1.5 51 59,906 2.5 76 37,661 2.2 108 65,753 2.1 168 78,768

E3. Global Data Synchronization E0301 Global Data Synchronization 1.6 104 83,648 2.3 84 40,399 2.3 129 92,874 2.2 168 78,768E0302 Data Quality ** <5 ** ** <5 ** 2.0 89 69,975 1.9 157 76,154

2006 2007Consumer Products Manufacturers

2004 2005

Average results of all those who responded, weighted by revenueConsumer product manufacturer numbers contain all product categories except “non-consumer product”

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IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis Europe retailers & wholesalers - Enablers

ENABLERS Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

E1. Common Identification Standards E0101 GTIN at Consumer Unit Level 3.9 28 71,848 3.8 43 84,640 3.5 50 154,248 3.9 65 225,676E0102 GTIN at Trade (Case,Carton) Unit Level 3.4 28 71,848 3.1 43 84,640 3.0 50 154,248 3.3 65 225,676

E0103 Serial Shipping Container Code (SSCC) 0.9 20 63,587 1.3 41 66,000 1.9 48 133,848 1.9 64 225,408

E0104 Global Location Number (GLN) 3.1 27 67,292 3.3 42 84,500 3.4 50 154,248 3.1 65 225,676E0105 Electronic Product Code (EPC) 1.5 10 50,120 1.4 41 82,936 1.4 50 154,248 0.9 65 225,676E0106 Product Classification Standards 0.9 19 64,524 0.4 39 77,068 1.3 49 154,148 0.5 64 225,408

E2. Use of Electronic Message Standards

E0201 Electronic Messages for Supply 3.1 28 71,848 3.0 43 84,640 2.8 50 154,248 3.4 65 225,676E0202 Electronic Messages for Planning, Forecasting and Replenishment 2.7 16 58,494 2.2 41 82,954 2.1 49 137,048 2.7 64 177,872

E0203 Electronic Messages for Master Data 2.1 23 68,130 2.4 40 80,862 2.2 50 154,248 1.7 64 225,408

E3. Global Data Synchronization E0301 Global Data Synchronization 1.4 8 47,579 1.6 41 82,936 1.8 49 154,148 1.6 65 225,676E0302 Data Quality ** <5 ** ** <5 ** 1.4 18 96,098 1.3 64 225,408

2007Consumer Products Retailers & Wholesalers

200620052004

Average results of all those who responded, weighted by revenueConsumer products retailer numbers contain all distribution channels except “non-consumer product channel”

Page 62: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis Europe retailers & wholesalers – Business Measures

Business Measures Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

BM01 Annual Growth Rate (%) ** <5 ** ** <5 ** 3.0 93 60,382 4.0 120 49,748BM02 Supplier Service Level / Unit Fill Rate to Customer Distribution Centre (%) 98.5 73 49,963 98.3 84 39,107 98.0 117 60,418 96.5 110 59,005

BM03 Store Service Level / Unit Fill Rate (%) ** <5 ** ** <5 ** 97.3 46 37,447 95.1 43 27,717

BM04 On-Time Delivery (%) 96.1 66 46,282 91.7 70 37,457 96.0 106 61,685 94.2 128 48,181BM05 Perfect Order Rate (%) 75.6 14 7,327 81.3 50 19,718 82.3 77 42,501 79.9 58 22,779BM06 Raw Materials Inventory Cover (days) 20.4 32 25,181 30.2 38 21,742 20.9 49 46,868 27.1 51 37,241BM07 Manufacturer/Supplier's Finished Goods Inventory Cover (days) 37.9 70 46,563 28.7 72 33,818 24.4 101 62,752 32.1 105 55,755

BM08 Retail Distribution Centre Inventory Cover (days) 21.2 21 19,299 17.7 36 21,533 15.6 58 46,634 15.7 54 36,427

BM09 Retail Store Inventory Cover (days) 7.0 10 9,654 10.2 33 20,676 8.6 43 36,522 10.8 43 32,255BM10 On-Shelf/Point-of-Sale Out-of-Stocks (%) 5.5 40 35,247 5.3 34 28,838 5.6 45 46,695 5.0 45 28,241

BM11 Lead Time (hours) 59.8 68 42,378 65.6 84 40,155 64.9 125 67,438 68.7 158 64,994BM12 Distribution Costs (% of sales value) (%) 5.0 58 42,507 4.5 62 31,320 6.3 89 57,889 6.2 121 54,230

BM13 Invoice Accuracy (%) 92.4 62 41,579 87.4 72 30,731 94.5 111 62,110 94.7 98 48,040

Consumer Products Manufacturers2004 2005 2006 2007

Average results of all those who responded, weighted by revenueConsumer product manufacturer numbers contain all product categories except “non-consumer product”

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IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis Europe retailers & wholesalers – Business Measures

Business Measures Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

BM01 Annual Growth Rate (%) ** <5 ** ** <5 ** 3.9 47 125,348 5.1 61 215,257BM02 Supplier Service Level / Unit Fill Rate to Customer Distribution Centre (%) 93.4 27 47,209 91.9 29 51,102 92.0 30 69,800 94.5 37 157,282

BM03 Store Service Level / Unit Fill Rate (%) ** <5 ** 88.8 11 32553 92.5 47 125,348 92.0 52 178,877

BM04 On-Time Delivery (%) 87.5 30 85,909 87.3 42 92,609 89.5 42 104,790 91.3 54 169,925BM05 Perfect Order Rate (%) ** <5 ** ** <5 ** ** <5 ** 87.2 7 51,156BM06 Raw Materials Inventory Cover (days) ** <5 ** ** <5 ** ** <5 ** ** <5 **BM07 Manufacturer/Supplier's Finished Goods Inventory Cover (days) ** <5 ** ** <5 ** ** <5 ** ** <5 **

BM08 Retail Distribution Centre Inventory Cover (days) 18.5 23 80,615 27.6 29 77,284 17.5 34 108,303 16.7 40 187,214

BM09 Retail Store Inventory Cover (days) 41.9 28 60,396 34.4 33 88,152 27.3 46 125,082 23.3 54 206,744BM10 On-Shelf/Point-of-Sale Out-of-Stocks (%) 4.5 23 45,231 4.7 31 77,825 5.6 31 104,860 4.7 43 188,971

BM11 Lead Time (hours) 62.1 30 85,909 80.5 41 84,251 62.0 46 123,203 51.5 55 170,914BM12 Distribution Costs (% of sales value) (%) 3.5 26 83,400 4.1 27 69,459 4.4 30 92,145 3.9 39 146,403

BM13 Invoice Accuracy (%) 82.7 28 60,485 88.4 31 77,825 83.0 34 106,833 88.5 46 192,922

Consumer Products Retailers & Wholesalers2004 2005 2006 2007

Average results of all those who responded, weighted by revenueConsumer products retailer numbers contain all distribution channels except “non-consumer product channel”

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IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis Europe manufacturers – Implementation Measures

Implementation Measures Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

IM01 % of consumer units allocated Global Trade Item Number (GTIN) (%) 98.0 93 59,522 98.7 85 40,455 99.7 166 89,466 97.6 953 99,593IM02 % of cases/cartons/inners allocated a Global Trade Item Number (GTIN) (%) 96.5 92 58,632 99.2 84 40,005 97.4 165 88,916 87.1 1034 99,881IM04 % of pallets/unit loads labeled with Serial Shipping Container Code (SSCC) (%) 78.2 58 43,686 84.9 87 40,332 92.1 146 68,340 74.7 1121 137,402IM05 % of shipping or receiving locations that have been allocated a Global Location Number (GLN) (%) 66.4 89 58,986 86.8 84 37,016 64.4 156 84,035 72.5 1099 133,897IM06 % of orders transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

62.4 118 74,440 64.9 85 38,963 53.1 159 84,611 48.2 1079 123,905

IM07 % of invoices transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

58.0 103 69,719 56.0 84 38,868 44.2 160 84,714 45.2 1091 121,910

IM08 % of shipments for which a despatch advice was transmitted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

** ** ** ** 18.5 115 64,021 27.2 1071 119,589

IM09 % of shipments for which a receiving advice was transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

** ** ** ** 3.0 112 62,597 4.8 1086 115,918

IM10 % of sales with synchronized master data between trading partners via the GS1 Global Data Synchronization Network (GDSN) (%)

21.5 101 68,586 22.2 85 40,378 15.2 142 76,626 9.6 1052 97,490

IM11 % of sales with master data loaded into a GS1-certified data pool (%) ** <5 ** ** <5 ** 27.0 135 78,990 23.6 1050 96,642IM13 % of GTINs that are catalogued consistently with a GS1 Global Product Classification brick code (not using 9999 designation) (%)

19.2 100 67,481 21.6 82 38,505 61.4 147 73,710 55.1 423 75,877

Consumer Products Manufacturers2004 2005 2006 2007

Average results of all those who responded, weighted by revenueConsumer products retailer numbers contain all distribution channels except “non-consumer product channel”

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IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis Europe retailers & wholesalers – Implementation Measures

Implementation Measures Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

IM01 % of consumer units allocated Global Trade Item Number (GTIN) (%) 98.6 29 80,209 87.2 42 91,162 96.1 56 135,403 96.7 103 337,310IM02 % of cases/cartons/inners allocated a Global Trade Item Number (GTIN) (%) 88.7 28 82,686 81.8 43 84,640 84.4 56 135,403 83.5 81 288,321IM04 % of pallets/unit loads labeled with Serial Shipping Container Code (SSCC) (%) 19.7 28 83,708 16.4 42 91,471 28.2 44 119,801 41.3 74 260,377IM05 % of shipping or receiving locations that have been allocated a Global Location Number (GLN) (%) 90.4 29 85,879 96.3 43 84,640 85.3 56 135,403 87.1 102 336,790IM06 % of orders transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

78.9 30 85,909 63.3 44 92,863 59.0 56 135,403 72.4 88 280,528

IM07 % of invoices transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

72.5 30 85,909 59.7 44 92,863 51.1 56 135,403 66.0 90 328,007

IM08 % of shipments for which a despatch advice was transmitted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

** ** ** ** 20.7 55 126,603 26.7 81 244,106

IM09 % of shipments for which a receiving advice was transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

** ** ** ** 1.9 55 126,603 2.6 78 246,706

IM10 % of sales with synchronized master data between trading partners via the GS1 Global Data Synchronization Network (GDSN) (%)

20.4 11 65,374 4.0 42 84,635 2.1 55 134,511 1.5 62 224,728

IM11 % of sales with master data loaded into a GS1-certified data pool (%) ** <5 ** ** <5 ** ** <5 ** ** <5 **IM12 % of active SKUs where the master data has been synchronized using the GS1 Global Data Synchronization Network (%)

** ** ** ** ** ** 1.3 59 165,003

2004 2005 2006 2007

Average results of all those who responded, weighted by revenueConsumer products retailer numbers contain all distribution channels except “non-consumer product channel”

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IBM Global Business Services

© Copyright IBM Corporation 2006

Participation by country in Asia-Pacific for manufacturers

Number of KPI records accepted Value of revenue captured (US$ billions)

79.7

15.7

Japan Others

3328

Japan Others

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IBM Global Business Services

© Copyright IBM Corporation 2006

Participation by country in Asia-Pacific for retailers & wholesalers

Number of KPI records accepted Value of revenue captured (US$ billions)

157.6

9.0

Japan Others

11

174

Japan Others

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IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis Asia-Pacific manufacturers - Enablers

ENABLERS Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

E1. Common Identification Standards E0101 GTIN at Consumer Unit Level 2.1 47 15,793 3.6 14 7,837 2.8 55 34,291 3.7 32 36,646E0102 GTIN at Trade (Case,Carton) Unit Level 2.0 47 15,793 2.9 15 7,897 2.3 55 34,291 3.2 32 36,646

E0103 Serial Shipping Container Code (SSCC) 2.2 47 16,710 0.7 13 7,812 1.1 54 34,061 1.0 31 36,176

E0104 Global Location Number (GLN) 1.9 47 16,710 1.6 13 7,812 1.2 58 34,825 1.6 31 36,176E0105 Electronic Product Code (EPC) 0.4 47 16,653 0.3 13 7,812 0.2 56 32,285 0.3 31 36,176E0106 Product Classification Standards 1.0 45 16,530 0.5 14 7,973 0.7 57 32,585 1.3 32 36,646

E2. Use of Electronic Message Standards

E0201 Electronic Messages for Supply 2.3 47 16,724 1.9 13 7,572 2.3 57 32,585 1.7 31 36,176E0202 Electronic Messages for Planning, Forecasting and Replenishment 0.2 19 8,078 0.7 12 7,411 1.0 39 25,594 1.2 31 36,176

E0203 Electronic Messages for Master Data 1.2 19 7,170 1.5 11 7,351 1.2 39 25,429 1.6 31 36,176

E3. Global Data Synchronization E0301 Global Data Synchronization 1.2 45 12,539 0.9 14 7,837 1.2 58 32,815 1.4 31 36,176E0302 Data Quality ** <5 ** ** <5 ** 0.9 41 28,768 1.2 31 33,646

2007Consumer Products Manufacturers

200620052004

Average results of all those who responded, weighted by revenueConsumer product manufacturer numbers contain all product categories except “non-consumer product”

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IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis Asia-Pacific retailers & wholesalers - Enablers

ENABLERS Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

E1. Common Identification Standards E0101 GTIN at Consumer Unit Level ** <5 ** 4.0 8 6,656 3.0 9 19,655 3.8 13 48,433E0102 GTIN at Trade (Case,Carton) Unit Level ** <5 ** 2.8 8 6,656 3.4 9 19,655 3.5 13 48,433

E0103 Serial Shipping Container Code (SSCC) ** <5 ** 2.0 7 5,988 1.1 9 19,655 0.3 13 48,433

E0104 Global Location Number (GLN) ** <5 ** 0.0 7 5,988 1.0 9 19,655 1.0 13 48,433E0105 Electronic Product Code (EPC) ** <5 ** 2.5 7 5,988 1.0 9 19,655 0.0 13 48,433E0106 Product Classification Standards ** <5 ** 2.3 7 5,988 0.6 9 19,655 0.2 13 48,433

E2. Use of Electronic Message Standards

E0201 Electronic Messages for Supply ** <5 ** 3.2 8 6,656 1.9 9 19,655 0.5 13 48,433E0202 Electronic Messages for Planning, Forecasting and Replenishment ** <5 ** 3.1 8 6,656 1.5 9 19,655 0.3 13 48,433

E0203 Electronic Messages for Master Data ** <5 ** 2.3 8 6,656 1.3 9 19,655 0.3 13 48,433

E3. Global Data Synchronization E0301 Global Data Synchronization ** <5 ** 1.8 8 6,656 1.5 9 19,655 0.8 13 48,433E0302 Data Quality ** <5 ** ** <5 ** ** <5 ** 0.2 13 48,433

Consumer Products Retailers & Wholesalers2007200620052004

Average results of all those who responded, weighted by revenueConsumer products retailer numbers contain all distribution channels except “non-consumer product channel”

Page 70: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis Asia-Pacific manufacturers – Business Measures

Business Measures Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

BM01 Annual Growth Rate (%) ** <5 ** ** <5 ** 7.2 29 19,608 5.6 23 26,409BM02 Supplier Service Level / Unit Fill Rate to Customer Distribution Centre (%) 95.1 20 5,431 92.4 23 8,278 96.7 34 21,377 95.2 21 23,147

BM03 Store Service Level / Unit Fill Rate (%) ** <5 ** ** <5 ** 97.3 13 7,424 95.4 8 3,728

BM04 On-Time Delivery (%) 96.0 19 3,630 98.0 22 8,093 96.3 28 21,307 95.6 22 23,303BM05 Perfect Order Rate (%) 86.3 8 2,004 90.4 17 7,121 89.1 20 18,187 87.4 7 9,007BM06 Raw Materials Inventory Cover (days) 23.5 9 4,145 18.4 11 5,948 23.1 21 15,768 21.3 19 21,871BM07 Manufacturer/Supplier's Finished Goods Inventory Cover (days) 45.7 17 5,185 37.9 20 7,604 30.7 31 21,283 29.3 22 26,537

BM08 Retail Distribution Centre Inventory Cover (days) 20.1 11 3,784 20.2 13 4,445 12.3 22 13,082 10.1 12 13,415

BM09 Retail Store Inventory Cover (days) 19.5 8 3,066 17.9 9 3,383 14.7 22 11,403 23.9 7 5,725BM10 On-Shelf/Point-of-Sale Out-of-Stocks (%) 6.7 11 2,677 2.4 14 6,676 3.1 20 12,339 8.0 11 12,043

BM11 Lead Time (hours) 55.2 19 5,331 51.1 22 8,151 34.0 34 22,447 29.1 25 27,159BM12 Distribution Costs (% of sales value) (%) 4.9 18 5,249 4.8 19 7,548 6.8 35 22,368 5.0 25 27,159

BM13 Invoice Accuracy (%) 91.9 12 4,266 96.0 19 7,140 98.6 28 19,742 97.2 19 19,877

Consumer Products Manufacturers2007200620052004

Average results of all those who responded, weighted by revenueConsumer product manufacturer numbers contain all product categories except “non-consumer product”

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IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis Asia-Pacific retailers & wholesalers – Business Measures

Business Measures Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

BM01 Annual Growth Rate (%) ** <5 ** ** <5 ** 19.8 7 11,893 8.1 13 48,433BM02 Supplier Service Level / Unit Fill Rate to Customer Distribution Centre (%) ** <5 ** ** <5 ** 92.9 6 7,505 88.8 9 8,182

BM03 Store Service Level / Unit Fill Rate (%) ** <5 ** ** <5 ** 92.3 7 11,893 86.4 5 4,481

BM04 On-Time Delivery (%) ** <5 ** 89.6 7 6,231 95.0 6 11,790 92.4 6 6,249BM05 Perfect Order Rate (%) ** <5 ** ** <5 ** ** <5 ** ** <5 **BM06 Raw Materials Inventory Cover (days) ** <5 ** ** <5 ** ** <5 ** ** <5 **BM07 Manufacturer/Supplier's Finished Goods Inventory Cover (days) ** <5 ** ** <5 ** ** <5 ** ** <5 **

BM08 Retail Distribution Centre Inventory Cover (days) ** <5 ** ** <5 ** 52.5 5 6,621 11.3 9 44,613

BM09 Retail Store Inventory Cover (days) ** <5 ** 22.9 7 6,231 16.5 6 6,693 21.8 12 10,888BM10 On-Shelf/Point-of-Sale Out-of-Stocks (%) ** <5 ** 2.8 6 5,781 4.4 6 6,693 5.2 12 10,888

BM11 Lead Time (hours) ** <5 ** 52.9 7 6,231 37.0 7 11,893 66.2 6 6,249BM12 Distribution Costs (% of sales value) (%) ** <5 ** 3.2 6 6,146 3.5 7 11,893 3.2 5 4,481

BM13 Invoice Accuracy (%) ** <5 ** 92.8 6 5,781 97.8 6 6,693 96.3 12 10,888

Consumer Products Retailers & Wholesalers2007200620052004

Average results of all those who responded, weighted by revenueConsumer products retailer numbers contain all distribution channels except “non-consumer product channel”

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IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis Asia-Pacific manufacturers – Implementation Measures

Implementation Measures Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

IM01 % of consumer units allocated Global Trade Item Number (GTIN) (%) 81.2 21 7,638 98.4 21 9,888 98.6 92 167,864 99.0 48 95,421IM02 % of cases/cartons/inners allocated a Global Trade Item Number (GTIN) (%) 80.2 21 7,638 91.9 21 9,888 86.6 76 79,382 62.5 48 95,421IM04 % of pallets/unit loads labeled with Serial Shipping Container Code (SSCC) (%) 38.5 20 7,598 4.1 21 7,933 4.4 73 155,949 7.2 44 91,149IM05 % of shipping or receiving locations that have been allocated a Global Location Number (GLN) (%) 21.9 45 15,419 6.2 21 7,933 6.6 96 175,112 6.7 45 93,066IM06 % of orders transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

51.9 44 11,921 67.5 23 10,163 13.0 76 129,515 9.9 45 90,401

IM07 % of invoices transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

35.4 43 11,901 46.9 22 10,045 5.8 74 127,221 6.7 45 93,066

IM08 % of shipments for which a despatch advice was transmitted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

** ** ** ** 3.8 53 116,177 4.5 45 93,066

IM09 % of shipments for which a receiving advice was transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

** ** ** ** 0.0 53 115,379 1.4 44 89,266

IM10 % of sales with synchronized master data between trading partners via the GS1 Global Data Synchronization Network (GDSN) (%)

8.4 42 15,730 0.4 22 8,051 0.5 95 176,774 1.0 45 93,066

IM11 % of sales with master data loaded into a GS1-certified data pool (%) ** <5 ** ** <5 ** 0.8 92 175,081 4.8 45 94,157IM13 % of GTINs that are catalogued consistently with a GS1 Global Product Classification brick code (not using 9999 designation) (%)

14.1 43 15,850 9.6 20 7,800 3.7 81 160,470 11.2 36 91,844

Consumer Products Manufacturers2007200620052004

Average results of all those who responded, weighted by revenueConsumer products retailer numbers contain all distribution channels except “non-consumer product channel”

Page 73: GCI Compliance Survey – 2007 results - GS1globalscorecard.gs1.org/.../download/GCI_Compliance_Survey_2007.pdfWegmans 1 All business types ... Consumer products retailer numbers contain

IBM Global Business Services

© Copyright IBM Corporation 2006

Trend analysis Asia-Pacific retailers & wholesalers – Implementation Measures

Implementation Measures Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

Weighted Average

Sample size

Total Revenue

(US$ millions)

IM01 % of consumer units allocated Global Trade Item Number (GTIN) (%) ** <5 ** 96.7 6 4,231 86.1 75 36,566 56.0 157 147,209IM02 % of cases/cartons/inners allocated a Global Trade Item Number (GTIN) (%) ** <5 ** 82.7 6 4,231 52.0 37 33,186 33.9 131 136,488IM04 % of pallets/unit loads labeled with Serial Shipping Container Code (SSCC) (%) ** <5 ** 0.0 6 4,231 15.1 63 40,333 13.0 159 166,582IM05 % of shipping or receiving locations that have been allocated a Global Location Number (GLN) (%) ** ** 70.4 6 4,231 11.0 70 42,481 19.2 160 166,600IM06 % of orders transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

** ** 77.6 6 4,231 17.3 40 30,077 3.7 160 153,834

IM07 % of invoices transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

** ** 78.3 6 4,231 15.3 42 30,461 1.0 161 166,460

IM08 % of shipments for which a despatch advice was transmitted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

** ** ** ** 0.7 42 30,461 5.8 156 163,289

IM09 % of shipments for which a receiving advice was transacted via EDI using EANCOM, web-EDI, X-12, Tradacoms, JCA or standard GS1 XML formats (%)

** ** ** ** 3.8 41 26,073 3.6 156 162,059

IM10 % of sales with synchronized master data between trading partners via the GS1 Global Data Synchronization Network (GDSN) (%)

** ** 30.3 6 4,231 5.7 67 43,465 0.1 161 166,460

IM11 % of sales with master data loaded into a GS1-certified data pool (%) ** <5 ** ** <5 ** ** <5 ** ** <5 **IM12 % of active SKUs where the master data has been synchronized using the GS1 Global Data Synchronization Network (%)

** ** ** ** ** ** 0.3 161 166,460

Consumer Products Retailers & Wholesalers2007200620052004

Average results of all those who responded, weighted by revenueConsumer products retailer numbers contain all distribution channels except “non-consumer product channel”