General Information

ENROLL TODAY!Simply mail, fax, register on-line or call in your registration.All registrations will be confirmed in writing. Early registration is recommended as enrollment is limited. For further details regarding the registration process, please refer to the attached registration form.

Location and Lodging

February 21, 2003 in Port St. Lucie, FloridaThis workshop is being hosted by the Port St. Lucie Public Works Department at the Community Center located at 2195 SE Airoso Blvd., Port St. Lucie, Florida.

Registrants will book their own hotel reservations at any of the suggested locations in Port St. Lucie or may choose accommodations at another property. Hampton Inn & Suites-West, 155 SW Peacock Blvd – 772.878.5900SpringHill Suites by Marriott West, 2000 NW Courtyard Circle – 877-678-9330 or 888.287.9400Mainstay Suites, 8501 Champions Way – (772) 460-8882Holiday Inn, 10120 S US Highway 1 – (772) 337-2200

March 21, 2003 in Clark County, NevadaThis workshop will be held in the Pueblo Room, First Floor, Clark County Government Center, 500 S. Grand Central Parkway, Las Vegas, Nevada. Lunch facilities are on site.

Registrants will book their own hotel reservations. A variety of housing options exist in Las Vegas. Please feel free to make your reservations at one of the following hotels in close proximity to the Clark County Government Center or make your reservations with another property.Golden Gate Hotel & Casino, 1 Fremont St – (702) 385-1906 Main Street Station Hotel, 200 N Main St – (702) 387-1896Palace Station Hotel and Casino, 2411 West Sahara – (800) 834-9678Lady Luck Casino Hotel, 206 N 3rd St, Las Vegas – (702) 477-3000 Howard Johnson, 1401 Las Vegas Blvd S – (702) 388-0301

April 11, 2003 in Schaumburg, IllinoisThis workshop will be hosted by the Village of Schaumburg and held in the training room at Schaumburg Regional Airport, 905 West Irving Park Road, Schaumburg, IL.

Registrants will book their own hotel reservations at any of the suggested facilities in Schaumburg, or may choose accommodations at another property.Radisson Hotel, 1725 E Algonquin Road – (847) 397-1500Country Inn & Suites by Carlson, 1401 N Roselle Road – (847) 839-1010Homestead Studio Suites Hotel, 51 E State Park Way – (847) 882-6900Embassy Suites, 1939 N Meacham Rd – (847) 397-1313Extended Stay America, 1200 American Lane – (847) 517-7255

PLAN NOW FOR FALL 2003

August 23, 2003 in San Diego, CaliforniaA special pre-convention workshop at the annual APWA International Congress and Exposition will be held at the San Diego Convention Center. You must register for the San Diego workshop

using the APWA Congress and registration form. Do not use the registration form included in this brochure for the August workshop.See the APWA Congress Program for official Congress hotel information. If you wish to receive additional information regarding the San Diego workshop, please complete the registration form and mark the box “information for August 2003 San Diego workshop.”

Fees The fee for the first registrant is $200 U.S. for APWA individual members, agency members and/or corporate members of APWA. The fee for additional registrants from the same agency or corporation is $180 U.S. The fee for non-member registration is $250 U.S. for the first registrant; $230 U.S. for each additional registrant from the same agency or corporation. This fee includes all instructional materials, one lunch, and refreshment breaks. Meals, lodging, travel and personal expenses are the responsibility of the participant. An additional $50 late registration fee will be charged for registration forms and/or payment information recieved by APWA after the registration deadline.

APWA MembershipNon-Members paying the higher registration fee can apply this differential toward APWA membership within 45 days of the date of the program.

Cancellation PolicyA refund will be granted if a refund request is received in writing or by telephone at (816) 472-6100 ext. 3536, at least three (3) working days before the start of the workshop. Late cancellations and no-shows will not be refunded.

APWA reserves the right to cancel any program due to low enrollment or faculty emergencies. In the event of a cancellation, all participants will be notified at least five (5) working days before the start of the workshop. APWA’s liability for refund is limited to a pre-paid registration fee. Travel, lodging and other personal expenses are not the responsibility of APWA.

Special NeedsIn compliance with the Americans with Disabilities Act (ADA), please contact APWA should you need special services or equipment at (816) 472-6100, ext. 3515. Fax your requirements to (816) 472-0405, or e-mail to thon@apwa.net. Attendees are responsible for making special requests regarding lodging.

Tax Deduction for Education ExpensesIn the United States an income tax deduction may be allowed for education expenses undertaken to maintain or improve professional skills. This includes registration, travel, meals, and lodging (see Treas. Reg. 1.65-5) (Coughlin vs. Commissioners 203 F 2d 307).

For additional information, contact:American Public Works Association2345 Grand Blvd., Suite 500Kansas City, MO 64108-2641(816) 472-6100 • FAX: (816) 472-1610apwa@apwa.net • www.apwa.net

Am

erican Public Works A

ssociation2345 G

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Kansas C

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64108-2641

Non-Profit

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Kansas City, M

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Self Assessment Using the Management Practices ManualA Tool for Improving Operations and ManagementSponsored by the American Public Works Association

Can you honestly say the performance and productivity levels of your operations are as high as you want them to be? Even if your answer is yes, a self assessment program is sure to help. Join this one-day workshop at any of the sites below.

February 21, 2003Port St. Lucie, FL

March 21, 2003Clark County, Las Vegas, NV

April 11, 2003 Schaumburg, IL

August 23, 2003 San Diego, CA

Don't miss this opportunity to evaluate and improve your entire system of management!

Registration FormSELF ASSESSMENT USING MANAGEMENT PRACTICES: A Tool for Improving Operations and Management

THREE CONVENIENT WAYS TO REGISTER Fax Completed RegistrationsMail Completed Registrations with Payment to: (credit card or purchase orders only) to:American Public Works Association American Public Works Association (816) 472-1905

P.O. Box 802296 Kansas City, MO 64108-2296

Please register the following (if member, type or print name exactly as it appears on your membership card)Please use a separate form for each individual

Name Title

Organization

Address

City State/Prov Zip/Postal Code

Telephone Fax

E-mail

REGISTRATION FEES (all funds are U.S.)

REQUIRED TEXT Yes No, I already own.(Will not be available for purchase on-site) • Public Works Management Practices Manual, Fourth Edition APWA Members $70 Non-Members $95 ALSO AVAILABLE• Combination - Manual and Software APWA Members $95 Non-Members $145

• Complete Set - Manual, Software & Process Guide APWA Members $125 Non-Members $175

FORM OF PAYMENT

Check Enclosed (Make checks payable to the American Public Works Association) Credit Card Authorization: I authorize my registration fees to be charged to my credit card. Visa Mastercard

Name as it appears on card

Card Number Expiration Date

Cardholder’s Signature

Please invoice Agency/Corporation PO # *Purchase order or billing authorization number is required for invoicing

Note: In order to invoice your agency/corporation, APWA is to be provided with a purchase order number, reservation of funds or similar payment authorization. Your registration cannot be processed until this number is received.

BILLING ADDRESS IF DIFFERENT FROM ABOVE:

Organization

Address

City State/Prov Zip/Postal Code

Please send membership information. Note: Non-Members paying the higher registration fee can apply the difference toward APWA membership within 45 days of the date of the program

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Program Schedule

Session 1 - Overview

8:00 a.m. Registration

8:15 a.m. Introductions and Welcome • Who are you, why are you here, what do you need to know?

Session 2 - Organizing for Self Assessment and Getting Started

8:45 a.m. • "The Manual" • "Self Assessment" • Conducting Self Assessment

10:00 a.m. Break

Session 3 - Tracking Your Progress

10:15 a.m. Demonstration of the Software Capabilities

Session 4 - The Self Assessment Process

10:30 a.m. • Building Your Team • Overcoming Problems • Preview of Practices (4th Edition) • Determining Jurisdiction • Preliminary Documentation • Determining Compliance • Summary of Findings • Presenting the Findings to Your Elected Officials

Session 5 - Here's how we did it and what it's done for us

11:30 a.m. Comments from the host agency

12:00 p.m. Box lunch provided on site, followed by brief tour of host agency

Session 6 - Here's how it works

1:30 p.m. • Hands-on group exercises to develop sample practices • Report back on assigned practices

3:00 p.m. Break

Session 7 - Compliance Evaluation and Documentation

3:15 p.m. • Compliance Assessment Definitions • Documentation

Session 8 - Accreditation Process

3:30 p.m. • Preparing for Accreditation • Individual Practice Status Report • Review Phase • Preparing for the Site Evaluation Visit • Site Visit Report

4:00 p.m. Details of APWA’s Accreditation Requirements

4:15 p.m. Wrap-up and Participant Evaluation

4:30 p.m. Adjourn

Why You Should Attend

Are your performance and productivity levels of operations as high as you want them to be? Have you really reviewed them with your staff to see what improvement might be made? This workshop is designed to help you examine and evaluate your agency’s current management policies and procedures. You’ll learn how to target the problem areas, identify opportunities, and improve overall effectiveness of any public works operation. If you’re already using the Manual to prepare for Accreditation, the new format will give you “hands-on” training.

Who Should Attend

This workshop is designed for public works directors, managers, supervisors, and Accreditation managers, as well as municipal administrators performing public works functions.

Course Materials

Each participant will receive a packet of course materials developed specifically for this program. The packet will include outlines of the individual presentations.

Required Text

Public Works Management Practices Manual, Fourth Edition details uniform practices and procedures for all public works services. Developed by APWA, this text provides the basis for an effective self assessment program. The manual is essential for full participation in the workshop and MUST BE PURCHASED prior to attending the workshop from the on-line APWA catalog at www.apwa.net. A companion software program is available to assist in tracking an agency’s progress during the self assessment phase and for accreditation.

Continuing Education Units

Each participant who attends all sessions of the workshop will receive 0.6 Continuing Education Units (CEUs). CEUs are nationally recognized units of achievement which may be used as evidence of increased performance capabilities and for job advancement.

Certificates

You will be eligible for a certificate of participation by APWA upon completion of all sessions of the workshop. CEU’s earned will be noted on the certificate.

Workshop Faculty

The workshop will be led by Ann Daniels, Director of Technical Services Department, American Public Works Association, Kansas City, Missouri, and one or more of the following practitioners:

William Sterling, Director of Public Works, Greeley, ColoradoEd Warn, Retired, City of St. Paul, Minnesota

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*APWA Individual Members, Agency Members and/or Corporate Members of APWA. A late registration fee of $50 will be charged if not recieved at APWA headquarters before the noted registration deadline.

APWA Member rate (First Registrant)* $200 Additional Registrant $180 (Please attach separate copies for group enrollments)

Non-Member rate $250 Additional Registrant $230 (Please attach separate copies for group enrollments)

February 21- Port St. Lucie, FL (registration deadline Jan. 31) March 21- Clark County, Las Vegas, NV (registration deadline Feb. 28)

April 11- Schaumburg, IL (registration deadline Mar. 21) Send information for August 23, 2003 (registration deadline Mar. 21)