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Geographical Information Systems (GIS)
Concept of Operations
May 2017
Version: 1.0 Author: Cal OES GIS Division
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Document Control This product is for use by Cal OES personnel and supporting local, state, tribal, territorial, and federal
emergency management partners to facilitate California emergency management GIS operations.
Cal OES reserves the right to change, update, or remove any information herein at any time to support
effective emergency management operations before, during, or after an emergency.
Document Version
Version Reason Date
1.0 Initial Version 5/18/2017
Document Approvals
Name Title Date
Approved Version
Approved Dan Bout Assistant Director of Response, Cal OES 5/16/2017 1.0
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Contents Document Control ........................................................................................................................................ 2
Purpose ......................................................................................................................................................... 4
Audience and Intended Use .......................................................................................................................... 4
Organizational Structure ............................................................................................................................... 4
GIS Division Capabilities ................................................................................................................................ 5
Data Management ........................................................................................................................................ 9
Operational Workflows ............................................................................................................................... 10
Cal OES Workforce GIS Training .................................................................................................................. 13
Contact Information for Cal OES GIS Operations........................................................................................ 13
Glossary ....................................................................................................................................................... 14
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Purpose The purpose of the Cal OES GIS Concept of Operations (ConOps) is to document Cal OES Geographic
Information Systems (GIS) practices used to support statewide emergency management activities
before, during and after emergencies and enhance Cal OES’ mission to protect life, property, and the
environment.
Audience and Intended Use The intended audience for this document is Cal OES and supporting GIS stakeholders, including local,
tribal, state and federal emergency management partners and other non-governmental supporting
partners. This document outlines Cal OES GIS capabilities in support of emergency management
operations before, during and after emergencies. The ConOps will serve as a guide to local, tribal, state,
and federal partners providing geospatial support to emergency management activities in California.
Organizational Structure The Cal OES GIS Division is responsible for developing, managing and coordinating all geographic
operations for Cal OES. The reporting structure is as follows:
Cal OES GIS tasks and activities are organized into two categories:
Steady State Operations GIS activities that support Cal OES daily operations and activities, such as
plan development, mitigation projects, steady state response, and recovery
operations and exercise support.
Incident Operations GIS activities that support response and recovery operations for specific
incidents, such as wildfires, severe weather, earthquakes, and other
emergencies in California.
Cal OES Executive
Planning & Preparedness
Response & Recovery
Response Section Response Systems
Branch
GIS Division
GIS Specialist I
GIS Specialist I
GIS Specialist II
GIS Specialist II
GIS Specialist II
SCOUT Program
Recovery Section
Training & Exercise
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GIS Division Capabilities The GIS Division is staffed and equipped to provide the following services:
Geospatial Data Management
Operational Dashboards
Print Maps
Web-based Map Viewers
Web-based Map Journals
Web-based Story Maps
Mobile Applications
GIS Training and Exercise Support Services
Areas of Expertise
The GIS staff includes personnel with the following expertise:
Cartography
Web Maps and Apps
Map Journals
Story Maps
Operational Dashboards
Data Management
Data Analysis
Field Information Collection & Tracking
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GIS Product Type
The GIS Division maintains equipment to support the following GIS product types:
Large Format Print Maps
PDF Maps
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Online Map Viewers
Online Map Journals
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Operational Dashboards
Online Story Map
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Data Management The GIS Division manages all relevant and applicable geospatial data for developing and maintaining GIS
products in support of Cal OES steady state and incident operations. Cal OES GIS acts as the curator for
these data, which are collected from the originating authoritative sources based on daily and incident-
specific operational needs.
Data Catalog The GIS Division curates data from authoritative sources across the public, non-governmental
and private sectors to support Cal OES emergency management operations. These data are
organized into Minimum Essential Data Sets (MEDS) and Essential Elements of Information (EEIs)
organized by Emergency Service Function.
A sampling of these data is below. For a detailed explanation of Cal OES’ GIS data management
activities, refer to the Cal OES GIS Data Management Plan (under development).
MEDS EEIs
Airports Transportation
County Boundaries Incident Information
Dams Infrastructure
EOCs Emergency Management
Fault Lines Incident Information
Fire Stations Emergency Management
Highways Transportation
Hospitals Mass Care
Levees Infrastructure
Pipelines Infrastructure
Police Stations Emergency Management
Ports Transportation
Power Plants Utilities
Prisons Emergency Management
Railroads Transportation
Rivers Incident Information
Swift Water Teams Emergency Management
Transmission Towers Communications
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Operational Workflows GIS provides support to Cal OES’ Steady State and Incident-specific operational workflows as follows.
GIS Support of internal Cal OES Steady State Operations
Cal OES business units may request a GIS product in support of their steady operations through
the request process available on the Cal OES intranet. GIS will review the request to ensure
alignment with Executive’s GIS strategic direction and priorities. Requested GIS products should
meet at least one of the following objectives:
Support more effective decision-making
Streamline workflow productivity
Improve identifiable outcomes
GIS Support of Cal OES Incident Operations
GIS provides direct support to incident operations through GIS representation on Cal OES
Incident Support Teams (IST), ad hoc support to incident operations prior to IST activation, and
sustaining support after IST demobilization.
Internal Support Operations
Cal OES GIS Division develops and maintains the following core information products to
support internal incident operations:
Incident Impact Map
Incident Situation Awareness Map
Incident Journal with supporting operational information
Incident Operations Dashboards
o SOC Dashboard – incident(s) metrics and impact stats
o Mission Request Dashboard – mission request and sheltering information
o Shelters Dashboard – active sheltering information
o Recovery Dashboard – Damage assessment and recovery information
Incident Operations Map – Distinct maps developed for specific IST sections
External Support Operations
Cal OES GIS Division collaborates with our California emergency management GIS (EM-
GIS) partners to coordinate GIS information sharing to support statewide emergency
management operations. Cal OES GIS will maintain the following to support statewide
EM-GIS collaboration.
Cal OES Statewide Incident Information Products (when applicable)
Cal OES Weather Journal
Cal OES Regional Contacts Map
Statewide Fire Map
Statewide Cooling Centers Map
Statewide Access & Functional Needs (AFN) Resources Map
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Cal OES GIS Information Sharing Methods
Cal OES uses the following methods to share GIS information with emergency
management partners.
Method Name Purpose
Direct Email Individual staff email Ad hoc data sharing for specific projects
As needed for incident support
Group Email [email protected] General Cal OES GIS questions
SCOUT Direct share through platform Share Tactical Incident Information
AGOL Business Groups
Organizational
Public (see graphic below for details)
Share Applications
Share Web Maps and Web Apps
Share incident-specific data, apps, web maps and web mapping applications among responding agencies.
Share map services among relevant stakeholders
Instructions on how to join a Cal OES AGOL group can be found here.
EM-GIS partners who do not participate in AGOL may contact Cal OES GIS to discuss alternative
information sharing methods. Cal OES utilizes multiple information sharing formats and leverages
mainstream interoperability standards, whenever possible, to accommodate and support third
party system interoperability.
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1. .
Cal OES Workforce GIS Training The GIS Division identifies specific, role-based GIS capabilities and supports workforce training,
including the following:
GIS Capability User Role Type Training Options
How to Request a Map Basic User
GIS Orientation &
Embedded in CSTI Classes
How to Use a Map, Journal or Dashboard Basic User
What Steady Maps are Available Basic User
How to Engage with an Online Map Viewer Basic User
How to use the Workforce App Basic User GIS Orientation or a
Branch-specific workshop
How to Use a Decision-Support Tool (DST) Intermediate User IST/Branch-specific Workshop &
Embedded in CSTI Classes
How to Use an Impact Summary Map Intermediate User Branch-specific Workshop
How to Build an Online Map Advanced User User-specific Training, as needed
The GIS Division hosts GIS Orientation trainings twice a year per Cal OES’ Master Training & Exercise
Plan. The GIS Division also works with the California State Training Institute (CSTI) to embed GIS
product training into relevant emergency management training courses and provides customized
training to specific business areas on an as needed basis.
Contact Information for Cal OES GIS Operations
Role Name Phone Email
Chief, Response Systems Branch Caroline Thomas Jacobs (925) 953-1403 [email protected]
Manager, GIS Division Stephen Lai (916) 845-8542 [email protected]
GIS Specialist II Vacant
GIS Specialist I Vacant
GIS Analyst II James Nordstrom (916) 845-8541 [email protected]
GIS Analyst II Eric Simpson (916) 845-8610 [email protected]
GIS Analyst I Hans Frederiksen (916) 845-8895 [email protected]
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Glossary
Term/Acronym Definition
ConOps Concept of Operations
GIS Geographic Information Systems
ArcGIS Esri Software
AGOL ArcGIS Online
IST Incident Support Team
ORT Operational Readiness Team