George L. Jennings, III8422 Big Creek Court, Matthews, NC 28105 ● (704) 780-2212 ● gjennings03@gmail.com

Summary of Qualification: Knowledgeable financial professional with a proven track record to increase profits, minimize financial risk and strengthen market positions through the use of quantitative methods and negotiation management techniques.

· Sales and marketing · Financial underwriting · Analytical and critical thinking· Risk management · Customer needs analysis · Strategic business development· Loan administration · Relationship management · Contract negotiation management· Business compliance · Complex problem solving · Regulatory compliance and QA Professional Accomplishments

· Consistently performed among Top 10% of commercial bankers in units sold, partner referrals, and profit.· Recognized as Diplomatic Immunity Award Winner for being among Top the 15 account managers. · Increased profits in assigned sales territory by 30% while creating positive customer perception. · Ranked among top 25 consultants in sales effectiveness and partner referrals.

Professional Experience

Time Warner Cable Business Class, Ballantyne, NCAccount Manager Proactive 1 – June 2014 – Present

· Responsible for making outbound calls and persuading existing Business Class customers to purchase additional products or renew their service through upselling and cross selling.

· Responsible for achieving a monthly revenue quota in Voice, Data, Video, Dedicated Internet Access, and PRI (Primary Rate Interface) sales

· Develops holistic customer business solutions and delivers sales proposals on product benefits · Works as a liaison for business services support groups, including billing, technical support, customer service,

and operations in an effort to resolve customer concerns · Partners with the outside sales teams to ensure complex customer opportunities are properly handled· Maintains all sales databases necessary to report sales activity and customer information· Provides resolution of customer complaints which led to customer dissatisfaction

Wells Fargo, Charlotte, NCHome Mortgage Consultant/Premier Banker/Personal Banker - June 2009 – June 2014

· Generated over $1Million in loan production and achieved Top ranking in top 15% of loan originators.· Produced loan volume and production ratings that propelled loan capacity to the Top 10% of private bankers. · Analyzed applicant’s financial status, credit, and property evaluations to determine feasibility of granting

loans. Obtained and compiled copies of loan applicant’s credit histories, and corporate financial statements. · Educated applicants and acquired information for loan applications and answered questions about the process.

Explained to customers the different types of loans and credit options that are available, as well as loan terms. · Reviewed loan agreements to ensure that they are complete and accurate according to regulatory requirements. · Approved loans within lending limits, and referred loans outside the limits to management for approval. · Remained informed about new types of loans, financial services, and products to fulfill customers’ needs.

Reviewed and updated credit and loan files and submit applications to credit analysts for verification.

Coca Cola Bottling Co., Charlotte, NCNational Account Manager/Fayetteville Account Manager - October 2007 – June 2009

· Recognized as Top 5 account managers for annually increasing profits in assigned territory by 30%1

· Increased revenue by an average of 23% per month and recognized as a Diplomatic Immunity Award Winner for being among Top 15 account managers.

· Increased revenue by an average of 23% per month by maintaining consultative working relationships with all accounts within territory. Contacted established and prospective customers to demonstrate products, explain product features, and solicit new orders.

Yellowpages.com, Charlotte, NCAccount Executive - September 2006 – 2007

· Generated over $100,000 in revenue and exceeded sales goals and ranked within the Top 25%. · Explained to customers how specialized forms of advertising will promote their products or services. · Prepared and delivered sales presentations to new and existing customers to sell new advertising programs,

and to safeguard and increase existing advertising.George L. Jennings, III

Convergys, Charlotte, NCInside Sales Representative - June 2004 – September 2006

· Ranked among Top 15 sales representatives exceeding sales goals by 10% margin. · Emphasized product features based on analysis of customer’s needs and demonstrated technical knowledge of

product capabilities and benefits. · Produced the correct products and assisted customer’s in making product selections, based on customer’s

needs, product specifications, and appropriate regulations.

The Vanguard GroupCustomer Service Representative -April 2003 – 2004

· Consulted with customers by telephone to provide information about products or services, close accounts, or obtain details of complaints.

· Maintained records of customer interactions or transactions, recording details of inquiries, complaints, or comments.

· Acquired all relevant information to assess the accuracy of complaints and determined possible causes.

Education

Strayer University Graduate School of Business: Masters of Business Administration Degree in ManagementJohnson C. Smith University: Bachelor of Science Degree in Banking and Finance – Cum Laude Graduate.

Professional Certification: National Mortgage License, Project Management Certification, Series 6 & 63, and Certified Six Sigma Green Belt.

Computer Information Systems – Intermediate Microsoft Office, AFS, BLAST, Hogan, LPS, LIS, Core, Edge, Encompass, Leads 360, SharePoint., Salesforce, ICOMS

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