BACKGROUND

In operation since 1989, Gertec designs high technology equipment and payment solutions, commercial and banking automation, research solutions, query terminals and point control used by well-known financial and retail institutions in Brazil and abroad.

CUSTOMER CRITICAL CHALLENGE � To provide a payment terminal that is mobile, compact, inexpensive, and meets the

critical accessibility standards required for users with disabilities

SOLUTION � Gertec uses Sierra Wireless® AirPrime® HL Series embedded modules to connect

their POS terminals and securely process transactions on global 3G and 2G networks

BENEFITS � Gertec’s mobile payment solution with built-in audio output makes the payment

process much easier for the visually impaired in a compact form factor

A Sierra Wireless® Point-of-Sale Solution

Gertec Makes Payment Process Easier for the Visually Impaired

Case Study

“Sierra Wireless offers a mature platform, and stability and reliability are important in financial applications.”

Manoel Eci Ferreira, Jr.Research and Development Manager for Hardware and Software

Gertec

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Customer ChallengeThe World Health Organization1 estimates the world’s disability population to be over one billion people.

At the same time, a National Disability Institute survey2 on Banking Status and Financial Behaviors of Adults with Disabilities notes that consumers are more likely to be excluded from the banking system if they have a disability. Digital technology can help change this by offering “anytime, anyplace” financial service options for those facing travel barriers and time restrictions.

Gertec utilized this digital advantage when developing its latest mobile point-of-sales (POS) offering, which provides an alternative payment terminal for small-to-medium business (SMB) merchants looking for an inexpensive solution that can accommodate the needs of the visually impaired. In addition to considering accessibility standards, Gertec was also focused on the critical requirements of compact size for mobility and security at every level to guard financial transactions, all while maintaining a lower price point not found with the traditional POS terminal.

While touch-based solutions dominate the market, Gertec is focused on addressing an additional concern – accessibility. Touch-only devices are a barrier for the visually impaired. “By upgrading our current MP20 terminal to MP21, we wanted to incorporate audible output to assist the visually impaired during payment transactions”, explained Turuta, Marketing Director at Gertec.

Sierra Wireless IoT SolutionAfter evaluating connectivity modules from three major vendors, Gertec selected the Sierra Wireless AirPrime® HL Series IoT modules. Built on the compact, industrial-grade, common flexible form factor (CF3®) to provide a future-proof footprint across any LPWA, 4G, 3G, 2G mobile network, the HL Series offers pre-approved regulatory and carrier certifications to get designs to market faster. Along with the Sierra Wireless modules, Gertec relies on the free unlimited firmware-over-the-air updates available via Sierra Wireless’ AirVantage® FOTA Edition to keep their mobile POS terminals in the field updated and remain connected and secure.

“Sierra Wireless offers a mature platform, and stability and reliability are important in financial applications,” said Manoel Eci Ferreira, Jr., research and development manager

“The design review process with Sierra was seamless and helped set our expectations for the strong partnership that we have developed. Having both technical and sales support available locally in Brazil was also a major factor in selecting the Sierra modules.”

Manoel Eci Ferreira, Jr.Research and Development Manager for Hardware and Software

Gertec

Sierra Wireless, the Sierra Wireless logo, AirPrime, and the red wave design are trademarks of Sierra Wireless. Other registered trademarks that appear on this brochure are the property of the respective owners. © 2017 Sierra Wireless, Inc. 2018.02.16

About Sierra Wireless Sierra Wireless is building the Internet of Things with intelligent wireless solutions that empower organizations to innovate in the connected world. We offer the industry’s most comprehensive portfolio of 2G, 3G, and 4G embedded modules and gateways, seamlessly integrated with our secure cloud and connectivity services. OEMs and enterprises worldwide trust our innovative solutions to get their connected products and services to market faster. Sierra Wireless has more than 1000 employees globally and operates R&D centers in North America, Europe, and Asia.

For more information, visit www.sierrawireless.com.

for hardware and software at Gertec. “The design review process with Sierra was seamless and helped set our expectations for the strong partnership that we have developed. Having both technical and sales support available locally in Brazil was also a major factor in selecting the Sierra modules.”

The MP21, follow-up to MP20, is a lightweight and compact mobile payment terminal that can be used in a wide variety of solutions. It operates autonomously without the use of external devices often required for smartphones and tablets. It has a robust platform and easy-to-use development kit that facilitates the fast creation of applications. It supports the standard card technologies available in the market and wide connectivity (3G + Wi-Fi + Bluetooth®) options, making the terminal both flexible and versatile. In addition, the MP21 offers accessibility features to ease the digital payment process for blind and visually impaired users.

ResultsThe added accessibility features, as well as mobility offered by reliable connectivity and a small form factor, are key requirements for Gertec to move into additional markets in Latin America and globally, as well as increase their market share for mobile POS solutions.

“With the high performance wireless communication, high level of security protection for payment operations, and new accessibility payment features for the visually impaired, the MP21 mobile POS terminal can compete and surpass any mobile POS solution out there,” said Ferreira, Jr.

RESOURCES1 internetsociety.org/resources/doc/2012/internet-accessibility-internet-use-by persons-with-disabilities-moving-forward2 essentialaccessibility.com/blog/digital-accessibility-financial-services