get more online reviews for your small business
TRANSCRIPT
Get More Reviews And a higher star rating
Feedback Flood is presented by UntilTheySmile.com
The day after a customer visits...
Send a personal email, asking if they were happy.
When they click the “call to action”
button…
They arrive at a page that asks for a one question response
This page is branded for your business
If they respond that they are unhappy
We ask them to tell us what why they are
unhappy
The business owner can then follow up with the client.
Most people who are upset just want to be heard.
Listening to client feedback can also provide valuable business
insights for the owner, including new product offerings.
If they respond that they are happy
Only once we know they are happy, we ask them to leave
an online review
We can feature any site where
you’d like to boost your
review profile.
We provide instructions for what they will need to do to complete the
review.
There are alternative initial question formats. 1 - 5 Stars where 4 & 5 go to “happy” page and 1, 2 & 3 stars are sent to the unhappy questionnaire.
Or, if you prefer, a Smilie-face rating system.
Results you Can Expect
High star rating - high number of reviews for any review site you want to target.
Makes the decision very easy for your potential customer.
Creates Immediate Trust
10 Ways Feedback Flood Will Improve Your Business
1. Automated, instant email alerts for any new online review
So you can monitor and reply quickly to avert any reputation problems before they have a chance to go viral.
2. Automatically stream positive reviews to your website
3. Detailed reports. Reputation monitoring at a glance.
4. Improve ratings and ranking on any review site.
5. Mobile-friendly pages. Customers can create ratings from any device.
6. Works with customer emails or SMS
7. Offer incentives on review request page
8. Fully automated client import for businesses that use MindBody booking system
9. Higher rankings on review sites brings more clients
10. Higher rankings on Google!
Let your customers grow your business with word of mouth marketing.