Get the whole team together and Design Jam

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Jamie McAteeSr. User Experience DesignerDeloitte Innovation Lab

What is a Design Jam?•Abbreviated and very focused design studio•Purpose is to identify multiple solutions for a specific problemor screen•Time commitment is 1 hour•Bonus outcome: getting the team bought into a solution

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Preparation Identify the problem you want to solve In order to work, it needs to be very specific

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Put your band together Always include your development

project team Pull in users or subject matter experts who are

knowledgeable about the topic 5-6 people is a good size; extend the time if the

group is larger

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Gather your instruments Presentation to open the session Plenty of white paper Colored pens Sticky notes

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Plan a session First time:• Pick a small problem• Review the structure of the sessiono 5 minutes – What is a design jam/purpose?o 5 minutes – Yes, you can drawo 5 minutes – Critique etiquette o 5 Minutes – Introduce topic and answer questionso 15 Minutes – Free sketcho 25 Minutes – Explain and critique

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Now, let’s jam 15 Minutes – Introduce the topic and answer questions 15-20 Minutes – Free sketch 25-30 Minutes – Explain and critique

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Introduce Topic – 15 Min Designer and Business Analyst work together Describe the key points of the problem Answer any questions

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Free Sketch – 15–20 Min Emphasize it doesn’t need to be perfect Everyone sketches, including the designer Tell everyone 15 minutes; extend by 5 minutes

if people are still drawing Have plenty of paper easily accessible

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Explain and Critique – 25-30 Min Before you start the critique, divide the time up among participants Ask for volunteers first, then call on people Everyone needs to present People will often riff off each other’s ideas; try to hold the group’s focus Designers go last Collect everything for reference later

Close the session Thank everyone for attending Give a timeframe for showing new

wireframes based on feedback

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Review wireframes Set up a meeting to review the wireframes with your development team Set up a separate meeting to review the wireframes with your users Get consensus and finalize designs When presenting, reference where the ideas came from

Variations

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Remote design jam Allow for extra time for setup and technical issues Have a remote facilitator Find a room in each location that has web cams; it is important to see

people on the other end Each person presents to the camera Remote team scans in sketches for the designer

Design with Components If people struggle with original ideas, create or purchase a set of reusable

components People can assemble a page from pre-designed components instead of

having to draw Limits creativity but may improve confidence in non-designers

This sounds great, but …

How do I get my team and users on board? Opportunity to shape the interface Group brainstorming on a problem; more heads are better than one Opportunity to interact with users of the software It is only an hour

What if I have someone who dominates the conversation? Tell everyone how long they have to present their idea If one sketch is particularly interesting, table the conversation on it and

return if you have time Ask that person to let others speak As a last resort, leave them out of the next session

What if I don’t have access to users? Can still be done with only the development team Make sure you have someone with a solid understanding of user needs Find a subject matter expert to review designs

Questions?Twitter @jmcatee