get your customers hooked with fivestars

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Get your customers hooked with FiveStars. You hand out cards. We’ll handle the rest.

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You hand out cards. We'll handle the rest.

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Page 1: Get your customers hooked with FiveStars

Get your customers hooked with FiveStars.

You hand out cards. We’ll handle the rest.

Page 2: Get your customers hooked with FiveStars

Marketing options are exploding.

Ads

The highest return for

your limited time

The highest return for

your limited marketing

budget

Something that is easy

to execute with little to

no effort

YOU WANT:

1 2 3

Page 3: Get your customers hooked with FiveStars

FiveStars pulls everything together to give you smart automated marketing.

Search Engine Optimized

Profile

Social MediaIntegration

Rewards Program

CustomerRecognition

Prepay

AutomatedCustomer

Engagement

Smart DataCollection

Page 4: Get your customers hooked with FiveStars

How does FiveStars work?

Page 5: Get your customers hooked with FiveStars

We help you develop a customized loyalty program.

Earn points when you spend $10 or more,10 points gets you $5 off!

Buy 10 subs, get one free!

10 Points = Free Coffee 20 Points = Free Sandwich

50% off every 5th visit

Page 6: Get your customers hooked with FiveStars

A well-structured loyalty program can lift customer visits by over 20% automatically.

Up to 44%

increase

in customer visits

Nightlife

Retail

Coffee & Tea

Fast Casual

Restaurants

*Average visit frequency increase forFiveStars merchants by vertical

Page 7: Get your customers hooked with FiveStars

With Prepay, drive increased spend

from your best customers.

$20

80%Customers spent

more per monthwith Prepay andloyalty program* PREPAY

& LOYALTY

$30

$16

LOYALTYONLY

NO LOYALTYNO PREPAY

*FiveStars data study at large QSR chain

Customers spend more per month since spending a Prepay balance

doesn’t feel the same as spending cash.

Page 8: Get your customers hooked with FiveStars

The customer loyalty data we help you collect will also improve your customer

service.

Instant customer recognition and easily editable customer info

Page 9: Get your customers hooked with FiveStars

Get even more customer details with smart data collection.

Congrats on earning a point at BB’s Bakery! Reply to this text with your birthday (MM/DD/YY) & you’ll get a free cupcake on your big day! txt OFF to unsubscribe

YOU COLLECT PHONE NUMBERS AT THE POS

WE COLLECT BIRTHDAYS & EMAILS AFTER THE SALE

Welcome to fivestars.com, the rewards program of Armadillo Willy’s. Reply w/ your email to register and get bonus points! txt OFF to unsubscribe

Page 10: Get your customers hooked with FiveStars

With AutoPilot, we automatically sync marketing with actual behavior.

GET NEW CUSTOMERS TOCOME BACK A 2ND TIME

Delight your loyalists

Thanks for coming to Annie’s Bakery today! Come in again by Sept 12 and get 15% off! txt OFF to unsubscribe

You’re one of our most valued customers at Annie’s Bakery! Come in by Sept 12 and get 10% off! txt OFF to unsubscribe

We miss seeing you! Stop by Annie’s Bakery before Sept 12 and get a special 30% discount. txt OFF to unsubscribe

We want you back! Stop by Annie’s Bakery before Sept 12 and get a special 50% discount. txt OFF to unsubscribe

50-60% of new customers don’t return

Visit rates increase 25% when you send promotions to your regulars

Every 30 daysof not visiting, the likelihood a customer will return drops 50-75%

Visit rates increase 3-4x from lapsed customers when you send the right promotion

DELIGHT YOUR REPEAT CUSTOMERS

REVIVE YOUR LAPSED CUSTOMER BASE

WIN BACK YOUR AT RISK CUSTOMERS

70-80% of second time visitors return

Page 11: Get your customers hooked with FiveStars

Drive more word-of-mouthwith social media.

Page 12: Get your customers hooked with FiveStars

Show off your rewards, and getfound in search results.

Page 13: Get your customers hooked with FiveStars

Track your program results online or get them directly in your inbox.

Page 14: Get your customers hooked with FiveStars

Get your customers hooked.You hand out cards, we’ll handle the rest.

Search Engine Optimized

Profile

Social MediaIntegration

Rewards Program

CustomerRecognition

Prepay

AutomatedCustomer

Engagement

Smart DataCollection

Page 15: Get your customers hooked with FiveStars

20%INCREASE IN CUSTOMER

VISITS PER MONTH

650MEMBERS PER LOCATION

OVER

10xRETURN ON TEXT MESSAGE

CAMPAIGNS

UP TO

ON AVERAGE YOU’LL SEE: FEATURES:

• Fully Customized Loyalty Program

• Rewards Based On Visits Or Spend

• Unlimited Free Cards

• Convenient Cardless Option

• Editable Customer Info at Your Fingertips

• Prepay In-Store & Online*

• AutoPilot Campaigns

• Unlimited Email Campaigns

• 1,000 Free Text Messages*

• Social Media Integration

• Search Engine Optimized Profile Page

• Free Customer Referrals

• Co-Ownership of Data

• Searchable Customer Notes

• POS Integration (If Desired)

• Unlimited Training & Support

• Dedicated Account Manager

• Free Online Educational Resources

$229Only PER MONTH*Additional texts 3.5 cents each, additional 10% fee for online Prepay loads

Page 16: Get your customers hooked with FiveStars