getting ahead ii fac notes text final may 14 2013 · opment of resources by individual getting...

148 Facilitator Notes for Gett ing Ahead in a Just-Gett in’-By World

Appendix 9SupplyCore Technology Group, MPOWR Document

Evaluations, Data Collection, Reports: Web-Based Tools for Getting Ahead Sites

Bridges Out of Poverty has teamed up with SupplyCore Technology Group and its MPOWR program to pro-vide a set of valuable and user-friendly, web-based toolsets. These toolsets will help to document the devel-opment of resources by individual Getting Ahead investigators, provide return-on-investment (ROI) reports for funders, and contribute to quality improvement activities overall. MPOWR tools will help both GA and Bridges initiatives tell the whole story about a person journey out of poverty by honoring the development of all resources, as well as the ROI indicators.

The interconnected components of the integrated Bridges and MPOWR include:

1. A Bridges Out of Poverty 11 Resources component to assess, document, and report on progress in strengthening the 11 Bridges Resources

2. In addition, MPOWR has a Life Planning System with built-in tools covering 15 Areas of Life, including:

1) Addictions 6) Financial 11) Mental Health2) Belongings 7) Health 12) Recreation3) Community Service 8) Housing 13) Relationships4) Education 9) Identifi cation 14) Spiritual5) Employment 10) Legal 15) Transportation

(Note: The 15 Areas of Life can be modifi ed to meet an agency’s or community’s needs.)

3. A Provider Database to inventory community services

Data that tell the whole story: GA grads use the 11-resource self-assessment in GA to monitor the development of their resources.

The MPOWR Bridges Module provides a simple, user-friendly platform to perform the Self-Assessments, score them, and post the results to a summary screen. A history of progress is recorded and can be graphi-cally displayed to illustrate the GA investigators’ success. Progress in all 11 resources is documented hon-oring work and achievements that may not be captured in ROI studies alone.

The complete reporting package: ROI data, the 15 Life Areas, and the 11 Resources

While there’s some overlap between the names of the 11 Bridges resources and MPOWR’s 15 Areas of Life, they have a different emphasis, yet they complement each other. Bridges and MPOWR together provide a powerful package for helping GA investigators plan and attain their life goals. MPOWR’s 15 areas provide a platform to comprehensively address tangible areas of life, such as obtaining an ID card, help with addic-tion or legal issues, and obtaining adequate transportation or childcare. The 11 Bridges resources provide a framework to identify the value of, and progress toward attainment of, some of the more intangible areas of life, such as knowledge of hidden rules and the formal register, integrity and trust, and motivation and persistence. Together these provide a complete and powerful set of assessment and planning tools to en-hance the likelihood of GA investigator success.

Excerpted from Getting Ahead In a Just-Gettin'-By World by Philip E. DeVol. All rights reserved. www.ahaprocess.com

149Appendix

The documented attainment of GA investigator goals can be quantifi ed to help produce outcome reports and ROI information that will prove valuable for agencies and communities in obtaining future requests for funder support.

GA investigators can use MPOWR tools for planning.

The MPOWR Life Planning process guides GA investigators through the following practical steps:

● Assessing their current situation to identify and record:

Immediate needs

Aspirations and desires

Underlying barriers and risk factors

● Setting their specifi c goals with appropriate steps

● Identifying and linking with appropriate resources and support services

● Periodically monitoring and adjusting their plans as required

● Recording notes

● Reporting on progress and outcomes

Another advantage that MPOWR brings is the ability for agencies to work together on a collaborative plan; MPOWR’s data-sharing model is secure and HIPAA-compliant (HIPAA stands for the U.S. Health Insurance Portability and Accountability Act of 1996). Individual agencies can work together seamlessly to help GA investigators with such areas as housing, employment, education, and health, yet see only information that the GA investigator authorizes them to see. This close level of collaboration between and among agencies helps ensure that all providers are using the same constructs to help reduce:

● The amount of time participants spend going from agency to agency

● Agency “time traveling” and the number of times a participant must repeat the same information

● Gaps in services provided to a participant (also run community services “gap analysis” reports)

● Potential confl icting plans that don’t coordinate with or support each other



The Bridges 11 Resources Summary Tab(A Summary of Self-Assessment Results for the Bridges 11 Resources)

This screen shows a summary of the self-assessment ratings for the Bridges 11 Resources. A history is maintained as progress is recorded by the GA investigator. The progress can be graphically displayed to il-lustrate the participant’s path to success.


151Appendix

The Bridges 11 Resources Self-Assessment Tabs(A Quick and Simple Way to Complete the Bridges 11 Resources Self-Assessments)

Each self-assessment screen provides an easy checkbox to complete the self-assessments. Assessments are then automatically scored, and the results are posted on the Bridges 11 Resources summary tab.



The MPOWR ‘Participant Profi le’ Screen

(Intake for MPOWR’s 15 Areas of Life Planning System)

The Participant Profi le is where a complete assessment of the 15 Areas of Life is performed by either the investigator or someone he/she delegates, and information is maintained. This is also where areas of need and appropriate goals, steps, and resources are identifi ed.


153Appendix

The ‘Mission Control’ Screen

(MPOWR Summary Screen for Goals, Notes, and Other Information)

The Mission Control screen is a central area where all goals and case notes from anywhere in the system are centrally located for easy reference and access. The investigator decides which agency can view each screen (and can even limit some of the data on each screen!). Additional information—such as the Pro-vider Database, Items Given, Alerts, Restrictions, Appointments, Next Visit Notes, and Participant Profi le screens—is accessible from this screen.



How GA sites of different sizes might use MPOWR

A small site doing four GA groups a year:

● Can be used as a stand-alone, in-house system in a single agency

● Provides a focus on GA assessment, goal setting, plan management, and progress

Assemble and implement Life Plans using MPOWR’s 15 Areas of Life

Monitor and document progress on the 11 Bridges Resources

● Provides an in-house directory of community services

A medium-size site doing eight groups a year:

● In addition to the above …

● Begins technology-supported collaboration between and among agencies active in Bridges work

● Provides a common directory of community services

A large initiative for 800 GA investigators (approximately 75 groups) a year:

● In addition to the above …

● Technology-supported collaboration with other governmental and social service agencies

● Provides collaborative outcome reports that show how each agency participated and was valuable in helping participants succeed

SupplyCore Technology Group303 N. Main St., Suite 803Rockford, IL 61101Phone: (815) 316-6390E-mail: [email protected]: www.SupplyCore.com/Technology.aspx


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