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Next Generation 911: Getting Ready for Prime Time By By David Silverberg

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Page 1: Getting Next Generation 911 Ready for Prime Time

Next Generation 911:Getting Ready for Prime Time

By By David Silverberg

Page 2: Getting Next Generation 911 Ready for Prime Time

Current Situation

• Fragmented 911 Networks Put a Drag on Next-Generation Upgrades– Legacy of independent Public Service Answering

Points (PSAPs) and technological limitations has left the 911 system fragmented, uncoordinated and uneven

– “With the advent of … digital IP-based infrastructure, all of a sudden, ideas like consistency, uniformity, collaboration and coordination become important in a way they never were before.”

– Laurie Flaherty, coordinator of the National 911 Program at the US Department of Transportation

Page 3: Getting Next Generation 911 Ready for Prime Time

Current Situation

• NG911 varies as a priority in different jurisdictions, whether states, counties or cities– Examples:

• Massachusetts increased its cell phone fees to implement NG911

• Florida cut its cell phone fees as part of a broad budget-cutting initiative, leaving first responders scrambling to maintain existing capabilities

• Some counties are banding together to support each other where state support is absent– E.g. Florida, Illinois, Washington state

Page 4: Getting Next Generation 911 Ready for Prime Time

What will it take to reach Next Generation 911?

• Infrastructure– Carriers are seeking to retire old infrastructure and

proceed to Next Generation– States, counties and cities must upgrade technology

• Robust funding• Legislative and executive policy support• Administrative efficiency• NG911 Standards

Page 5: Getting Next Generation 911 Ready for Prime Time

Solutions• Infrastructure– Build out and improve infrastructure

• Funding– Obtain sufficient funding

• Policy support– Must be made a policy priority

• Administrative efficiency– De-siloization and regionalization

• Standards– Set proper standards

Page 6: Getting Next Generation 911 Ready for Prime Time

A National Effort for a National Priority

• A national effort should include every stakeholder: private companies, federal, state and local governments, non-profit organizations, think tanks and citizens.

A presidential priority?

Page 7: Getting Next Generation 911 Ready for Prime Time

Results of Successful NG911 Implementation

Better citizen safetyPublic protection

More effective responseLess loss of life