Sean Farrell, Head of Portfolio Management, Government Solutions, SITA

GETTING SMART ABOUT

IDENTITY MANAGEMENT

IN AIR TRANSPORT

Identity in the news

2016 Air Transport IT Summit. Confidential. © SITA 2016

What does identity involve?

• Valid travel document?

• Valid visa?

• Real identity?

• Right to fly?

• Low risk?

• Met government requirements

– APIS/PNR/ESTA etc.

2016 Air Transport IT Summit. Confidential. © SITA 2016

The opportunity

• Eliminate multiple document checks

• Expand self-service

• Streamline end-to-end process

• Facilitate collaboration across industry stakeholders

• Reduce disruptions from security incidents

2016 Air Transport IT Summit. Confidential. © SITA 2016

1850 1914 1929 1988 2006

Travel tokens over time

2016 Air Transport IT Summit. Confidential. © SITA 2016

The Single Token TravelTravel data, identity details and biometric linked

at earliest opportunity to create a single token.

1 2 3

4 5 6

7 8 9

Single Token

2016 Air Transport IT Summit. Confidential. © SITA 2016

1 2 34 5 67 8 9

Single Token

2016 Air Transport IT Summit. Confidential. © SITA 2016

Key to success

• Consider current technology

constraints and future evolution

• Improve instead of adding on to

existing processes

• Consider operational SLAs and

complexities from the outset

• Stakeholder collaboration is key to

realizing the main benefits

A whole journey approach

2016 Air Transport IT Summit. Confidential. © SITA 2016

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only.

Source: presentation of Sean Farrell, SITA

at the 2016 SITA Air Transport IT Summit, Barcelona.

2016 Air Transport IT Summit. Confidential. © SITA 2016